Desayuno caliente gratuito. La habitación se sentía sucia. Los pies de mis hijas quedaban sucios al caminar en la alfombra.
Limpio y agradable. Estaba impresionado con el servicio y la gente Nada. Hicieron un gran trabajo!
Bañera de hidromasaje, desayuno gratuito, habitaciones espaciosas. Internet lento/poco fiable, especialmente durante los fines de semana ocupados.
El desayuno gratis El servicio de habitación excesivamente caro
It was very clean modern luxury The $29 for parking too much and they charged us for 4 parking days instead of 3 and the guy didn't know how to fix it it was elaborate he called pkg they agreed we fldidnt have an extra car then he handed me back the paper and we had a stare off lame So I said no more dialogue I need to go fix it !! He did but he pouted didn't apologize it's probably hard to get good help up there
I loved the room. But I wish we had a king size bed. My room overlooked the pool, as I'm sure most, or all do. But during the day the music in the pool area blasted really loud a few times over the course of the day. Scared me. But I'm sure that doesn't happen often, or I hope not at least. Also I wished we had a king size bed. The queen bed was too small and the comforter was too small for the bed.
Muchos ascensores rotos
Un hotel para todo.
Cerca de concierto. Gran habitación con vistas al lago Tahoe. Starbucks convenientemente ubicado cerca de los ascensores. La cama no era muy cómoda. Nos alojamos al otro lado de la calle en el Harrah's de última hora y la cama era mejor. Sin embargo, nos gustó la habitación mucho mejor en Harvey's.
I love that it is so convenient to everything! I only had to use my car twice during my whole trip. Everything was walking distance! I'm not sure what had happened but my car had valet parking. And they returned my car with wheel/ tire was flat
Multiple bedrooms and bathrooms, full kitchen, multiple living spaces, gorgeous views, beautiful living spaces, great for large groups.
Staff was wonderful! Best service I have ever had! From beginning to end!
Esta es nuestra segunda estancia. El personal del hotel es muy amable y dispuesto a ayudar. El hotel estaba muy limpio, teniendo en cuenta que permiten a los animales. A pie de los restaurantes y el lago. Necesitan cambiar los colchones.
Un hotel muy agradable, limpio, bien situado (cerca de la playa y del centro de South Tahoe), bonito, bien de precio... bastante recomendable. Nosotros fuimos en Agosto y estaba incluido un pase a una playa privada (un beach club) cercano que también estaba bastante agradable.
Limpio, asequible, personal agradable ... ¿Hace falta decir más?
Tenía un ambiente agradable como de cabaña aunque estaba lejos de ser rústico
Gran piscina y jacuzzi, cama king size, limpio, cómodo, balcón privado, personal amable No me di cuenta de que admitían perros, pero se notaba por el olor que había habido mascotas en la habitación. La habitación estaba limpia pero tenía olor persistente de la mascota.
room cute, clean. Lots of pillows. No elevator!!! I had to climb two flights with heavy bags and two bikes. Staff were somewhat indifferent. No AC. No TV channel guide.
Rooms are design, clean and confortable. Staff is wonderful, dynamic, helpful. Ecologic style. Very good breakfast, homemade style, with not too much food: super ! No coffee maker in the room.
Basecamp has succeeded in facilitating a communal, hostel-like vibe while maintaining a higher-end boutique hotel, something that I've never encountered at other hotels like this. The hamburger and bratwurst grill in Basecamp's grassy courtyard were much needed after a long summer day at the lake. I'd definitely come back again. The picnic benches in the courtyard are sketchy. Mine was super wobbly but I was sober so I never took a spill. Though, my friends and I watched several people who may have had a few too many flip off their benches while sitting around the fire pit. I'd just suggest the staff replace these benches before someone gets litigious on Basecamp!
The whole stay was great from the start. The staff was very welcoming, and Baseline was such a unique experience from beginning to end. The location was walking distance to everything we wanted to do, and we absolutely loved our experience. Highly recommend!!! The only thing we didn't particularly enjoy was the thin walls in between the rooms, and the quality of the TV. But those were minuscule issues, we loved our experience.
The remodel of this hotel was superbly done, the rooms were spacious and clean and the beds were super comfy. The outdoor lawn with fire pits, hot tub and open air bar was great after a long day of hiking. The staff was clueless. My husband and I asked for a place to get breakfast sandwiches before setting out on a day hike and we were recommended a 21 and over strip club, at 8 am!! They left messes laying around for days at a time, literally (there was a concert across the street at one of the casinos and the after math of beer bottles, food containers and other debris on one of the hotel patios was left uncleaned for almost two days!) we even asked a staff member about the mess because we wanted to enjoy the view from the patio and he just laughed and said "yeah, they really made a mess huh."
Love, love, love this place! Very clean and no usual hotel vibe. I wish my apartment was that great. Nice wooden accents throughout the room. They did a great job updating the place. The staff is super responsive and willing to help and there's someone at the front desk 24/7 Everything felt and looked like they really care and want to provide the best possible experience Big windows that open! So it's easy to air out the room. Comfortable beds Free s'more kits. So you can jump into the hot tub on the roof and then enjoy some s'mores by the fire pit Free 24 hr very good coffee Nice continental breakfast with yoghurt, granola, blueberries, bagels, cream cheese and pastries Mostly younger friendly crowd and families with kids We loved it so much that we stayed an extra night on top of the three nights we already booked. And they matched the initial price of booking.com Great price for the room, considering other hotels around. It was off season though Could use more storage space/hangers in the room as well as in the bathroom Pillows were not very comfortable Bathroom and shower are a little cramped Some guests smoked right in front of the rooms and no one was keeping tabs on that There's no refrigerator or microwave in any of the rooms. For families traveling with small children that's a big deal. Though, the staff was nice enough to let us store food in their fridge
Everything about this hotel is great. No detail is missed. Great price and great experience. Can't bet the location either.
Great place with very friendly people. Hipster ambience is created by cool style and design. Aesthetically it's a very pleasant place, not every Taho vacation has to be in an old cabin with a lot of orange wood and musty smell (if you know what I'm talking about). Hip and young place with make-your-own waffle breakfast and smores kits available for $2 at the reception (I've been doing those every night!!). Parking lot is a bit tight. No decaf coffee for breakfast.
the staff, cleanliness, coziness, location, very helpful with sightseeing suggestions
Great management, excellent rooms. Located centrally, within walking distance of State Line & Heavenly Plaza, but away from the main traffic where it's pretty tranquil. Nice walks to the beach in multiple directions.
Nice clean, quiet room. Comfortable bed. Soft sheets. Thick towels. Sound like home? Well kept property in South Lake Tahoe's stateline hotel area. The bathroom in our unit looked recently remodeled and they did a fantastic job in doing the work. What wasn't mentioned in their room descriptions was the fireplace heating unit in the room. It added yet another nice little touch of home. Owner and staff were very nice and helpful. Will definitely be booking Alpenrose Inn from now on when we go to Tahoe.
Free breakfast Backed up tub drain
The 24/7 warm pool and hot tub area is amazing especially when swimming late night. :) Servicing was excellent from facility cleaniness to customer care. I thought I paid a lot for the one night value but it worth every penny! Bed sizes were full and not queen. We were a family of 4 tall people and it was not very comfortable for 2 people in one full size bed. Queen size would be good if possible!
great location, breakfast included, comfortable bed unfriendly staff, esp. reception, and throughout our stay, we encountered a few problems
Location Dirty rooms, roches , and dirty pillows
Free full breakfast included in hotel stay was a great perk. Clean, safe, small, inexpensive when you just need a simple place to stay for a night or two.
Location, breakfast Small room
Great location, great stay Just could of used a microwave
Well-located close to the hustle and bustle of the casinos and the Heavenly gondola but far enough away to quiet. Nice rooms but not de luxe. Two-night minimum stay for weekends.
La habitación estaba limpia y tenía todo lo que necesitábamos, mientras nos alojamos en Tahoe. El personal era amable.
Zona tranquila y el entorno muy bonito (Lake Tahoe). El desayuno un poco escaso.
Las habitaciones están limpias y la ubicación es buena El desayuno, tv sin canales
El administrador de los dos últimos días (5 y 6 de marzo) fue muy platicador y muy amable. Un señor mayor con mucha calidez en el trato y una gran vocación de servicio. La administradora de los primeros días, que nunca nos dió ni siquiera el saludo y sólo se dirigió a nosotros para indicarnos que ya se iba a cerrar el desayuno, no obstante que faltaban algunos minutos. No parecía disfrutar su trabajo.
Admiten mascotas, las habitaciones y la ropa de cama son limpias y la ubicación excelente. El precio es muy alto por la baja calidad
internet libre ubicacion no tienen bidet ninguno. problemas para los que sabemos su utilidad
La ubicación, en la parte sur del lago y la relación calidad precio, es económico. El desayuno, en teoría era continental y en la práctica solo una minúscula habitación con 2 mesas, café y una bandeja de donuts.
Breakfast was better than I had expected. Room was overall comfortable and clean. Limited parking at night. Rooms are not very sound proof.
Location was central to everything. Breakfast was hot and good variety of food. Too noisy at night. Me and my family were kept up by a noisy neighbors who were drunk, screaming, and banging on the doors from 12am-430am. Horrible!! I had to call the police and hotel management, but it didn't help much. We had a big headache in the morning. Ruined our next day.
The hot water for shower is not regular, it was switching between very cold to very hot at certain interval. Breakfast variety can be improved, instead of just unhealthy donuts.
The staff was excellent..the rooms have been upgraded. I have stay at this resrt in the past The cont. breakfast was a bit meager
The bed's were really hard.
It was nice that the staff let us check in early. location was good, it is close to the beach, have swimming pool. bathroom was too small, table was also small only enough for 2 chairs 1 of the chair was so dirty that we were afraid to sit on it. knob for the shower was loose. maid didnt clean the coffee cups or coffee maker. towel for the swimming pool was too small. some of the donuts was so hard ( probablly left over from previous day). it's hard to find plug for your cells or laptop. we have to push the bed away from the wall to use it. clock not working propertly, keep blinking 12:00.
Ideal Location for skiing and casino's
Great location, great price. A/C did not work.
Staff friendly and close to attractions Rooms needed updating and no ac and it was warm
The beautiful location. The room was very comfotable for the price we paid. Very limited choice at breakfast.
I didn't see any pet's fee charge in either this website nor their website! It should be clearly post how much would they charge during the reservation, it's not very pleasant to find out I need to pay extra for my staying! And the bathroom drain was not working well.
It was situated exactly between the lake and the gondola to get up to Heavenly ski resort--perfect to be able to make the most of a trip. The room was lovely & is perfect for a couple's retreat. The fireplace & jetted tub made the snowy weekend feel cozy. The only drawback was that the room was so small; it was very cute and cozy but there was very little space to move about.
Two weeks ago we spent a romantic getaway to the Secrets Inn. It was GREAT!!! Are room was prefect and the jacuzzi was the best. Had access to a private beach. Next time I visit Tahoe I will stay again. Heads up the Inn has no kids or pets. Great for couples!
We stayed here for a week and loved every minute of it. THe rooms are nicely decorated and the jacuzzi, fireplace, and glass walled shower make it very romantic! The staff were all very friendly and went out of their way to be hospitable to us. They had great recommendations for what to do around Tahoe. We will definitely visit here again.
Location Noisy Air Conditioners
This place is awesome! We got the Tahoe suite for our honeymoon and it couldn't have been any more perfect. The room is super comfortable and romantic. Good size Jacuzzi tub, big walk in glass shower, huge bed, super warm fireplace. It could not have been any more better. I did a lot searching and reading reviews to find a good place for our honeymoon and it all paid off by finding this place. we will definitely be coming back again.
It is a very romantic room. The room was a little small and the bath tub is kinda hard to get in because its on sort of a pedistal. Also you have to the next door hotel to check in.
The room surpassed my expectations, the staff was beyond friendly & the room was as clean as if my mother did it herself. N/A best hotel experience thus far.
Location & service. Main parking lot was small, but more parking available in rea lot.
We pulled in because the grounds and property looked well kept. Every car there was high end - lexus,mercedes....the outside doesn't do it justice at all! This place is family run, Debbie and Lynn know every nook and cranny in Tahoe and the best place to do anything!! The rooms show their pride in 'ownership', you wouldn't know they hadn't invested every dime in the place. There is no other place that offers jacuzzi, fireplace, huge shower and location, location, location! The whole experience was delightful, it snowed big time and their son was out cleaning off the cars for the people in the morning. How could anyone stay somewhere else if you'd tried this place? Not us, we'll be back and won't stop telling our friends and co-workers about our 'Secret' Inn.
It was so romantic. Hot tub was the best part. Shower was also nice. Close to everything. I couldn't turn on the fireplace. And no long mirror in the room.
What a wonderful experience we had, in every way! The rooms looked as if they were newly remodeled. It was clean, and very comfortable. The bed was the most comfortable bed we had ever slept in!! The location was perfect. It was incredibly quiet, yet conveniently located near everything. Dustin at the front desk, was professional, friendly and accommodating. He made out stay feel special. What a wonderful, romantic get-away!
Everything was excellent the outside of the hotel was not so great but inside it was absolutely gorgeous from inside really romantic. The staff was extremely helpful and nice would definitely come back to this hotel