Location in a resort area The hotel is seriously deficient in parking.
The hotel had not received my booking from your company therefore we had many problems getting a room The booking sytem did not work and we were very inconvenienced
Wounderful view and kind atmosphere provided by the Staff. No shower courtain in the Bathroom.
Everything - the choice for breakfast was unbelievable!
Location, facilities, food, service Gym access should be included in the room price like all resorts. Access to the swimming pools should be verified. Band should sing till midnight or loudspeakers set low not to be heard till 4th floor.
Good value for money, good infrastructure and treatement oportunities
The restaurant, comfortable room. Indoor pools. Lots of facilities. Not their fault, but very noisy neighborhood. The restaurant time table is very strictly enforced. The indoor pools are quite small, and can be easily overcrowded.
Exellent location, friendly and helpful staff. the system they approve credit cards, without the 4 digit code, they have to call in for verbal authorization. It should be done automatically.
the view from the room (6th floor) was beautifull it was not possible to close the door of the balcony properly
The lake "Rosu" with salty water rooms on the front side (with lake view) noisy until very late at night; hotel not 4 stars; swimming pools extremely crowded.
no chance to relax in the Spa-Area, perfect for families with many Kids :-)). hole in the rope, defect showers at Spa, Sauna defect, curtain in the room hanging down, room tresor defect, unlocked door to neighbour-room,
The spa included (pool & sauna) The hotel do not have all the items, confort, renovations and breakfast as a 4* hotel
The atmosphere of the Hotel, the water facilities and the surrounding forests are simply breathtaking and unique. Staff members were working in the background (invisible) and let the guests enjoy every minutes of their holiday. I'll recommend the Hotel to my friend and I'll visit again soon. It's like a little piece of heaven in the heart of a forest. The road signs could be better/bigger approaching the hotel from the main road. Also, the streets connecting the main road and the hotel should be resurfaced, those potholes are not suspension friendly. I hope some improvement can happen in the near future in this matter.
The room was amazing and everything was perfectly clean. The bathroom had the latest technology shower cabin which was the best for a relaxed showering with sprinkles all over, just like a spa. The breakfast was always fresh and large selection. Wonderful hd tv with plenty of channels. The staff was extremely friendly++++++++