El personal era genial. Las MOQUETAS estaban sucias. Termostato no funcionaba.
Las vistas de la montaña desde la habitación era increíble
El grupo consistía de personas entre 17 y 18 años, así que a la entrada nos dijeron que no podían hospedarse por ser un casino. Pero lo dijeron de una forma muy grosera.
Me gustó el spa No hay microondas
La habitación estaba limpia, la habitación era preciosa y la piscina. El personal no era muy amable...
La habitación estaba limpia. Me gustó la decoración actualizada. Me duché por la noche y solo conseguí agua templada.
La tarifa de servicio adicionales para ningún servicio
Las camas eran cómodas, y las habitaciones eran grandes y estaban limpias. Demasiado humo mientras andas por el casino. Aléjate de ahí que a toda costa.
Un hotel para todo.
Muchos ascensores rotos
Cerca de concierto. Gran habitación con vistas al lago Tahoe. Starbucks convenientemente ubicado cerca de los ascensores. La cama no era muy cómoda. Nos alojamos al otro lado de la calle en el Harrah's de última hora y la cama era mejor. Sin embargo, nos gustó la habitación mucho mejor en Harvey's.
Location was great, perfect for the lake. Jimmy's restaurant was very nice and the wait staff were great! We booked a pet friendly room for our dog, we were told we could only stay on the ground floor next to the lake car park. It was very noisy and the nightly cost did not match my experience. I am a seasoned traveler and this was not good value for money.
The service was amazing and staff were very accommodating. Our room was beautiful and the spa was glorious The reading couch in the room was not super comfy but it was a pull out so no biggie
1. There was no hot water in the morning when outside temperature is -8 C and they couldnt seem to care about it.
All was perfect Except the restaurant
The staffs are the best and helpful. The restaurant closes early 9.30pm and no other food or drink service late hours.
The staff, decor and small, thoughtful touches were great. I thought the restaurant, Jimmys, was overpriced for the quality of the food. Menu did nothing for us.
My wife and I were greeted by the valet/concierge gentlemen right away and were offered a glass of cold champagne! Set the standard for the rest of the stay and they didn't disappoint! Love this place and see ourselves coming here for many years to come! Didn't like that my sister in law's room was in a totally different building than ours, but understandable given the layout and they were completely booked that weekend. Also couldn't believe her room was much larger and nicer than our premium lake view king, given our room was $80 more per night. But the view made up for it. After all, it was only for one night.
Staff is excellently trained. Very professional. Rooms are big and comfortable. Restaurant is nothing short of excellent. it is worth staying at the hotel just for the restaurant.
Restaurant was excellent - both for lunch and dinner. Sommelier was very knowledgeable and approachable. Staff was extremely helpful and friendly. Got great restaurant recommendations from one of the valets. Room was very nicely appointed, comfortable and attractive. Radiant floor heat in the bathroom was a nice touch. Free on-site parking with valet service. Great location - not in the thick of things, so quiet, but easy access to South Lake and the rest of the Lake. Nothing.
The beautiful location. The room was very comfotable for the price we paid. Very limited choice at breakfast.
I didn't see any pet's fee charge in either this website nor their website! It should be clearly post how much would they charge during the reservation, it's not very pleasant to find out I need to pay extra for my staying! And the bathroom drain was not working well.
Great location, great price. A/C did not work.
Staff friendly and close to attractions Rooms needed updating and no ac and it was warm
The hot water for shower is not regular, it was switching between very cold to very hot at certain interval. Breakfast variety can be improved, instead of just unhealthy donuts.
Ideal Location for skiing and casino's
It was nice that the staff let us check in early. location was good, it is close to the beach, have swimming pool. bathroom was too small, table was also small only enough for 2 chairs 1 of the chair was so dirty that we were afraid to sit on it. knob for the shower was loose. maid didnt clean the coffee cups or coffee maker. towel for the swimming pool was too small. some of the donuts was so hard ( probablly left over from previous day). it's hard to find plug for your cells or laptop. we have to push the bed away from the wall to use it. clock not working propertly, keep blinking 12:00.
The bed's were really hard.
The staff was excellent..the rooms have been upgraded. I have stay at this resrt in the past The cont. breakfast was a bit meager
Location is nice, pool/hot tub was nice Lake view room is right over the busy road which was very loud. No AC meant a very warm room with opening the siding for the only way to cool down, making it even louder. Overall, it was fine but not sure we would go back and definitely would request a room in the back building of the main road if we did
Very Nice, Clean and Quiet - big room
excellent value for money, friendly staff, very clean and great hot tub nothing!
The hot tub and the gym The fridge did not work
Convenient location, restaurant and sports bar next door. It seemed expensive, until I compared it with other properties. Bathroom and room appeared to be recently remodeled. Poor sound insulation. Noise in hallways was easily noticeable.
Goid proximity to the beach, free bike rental, free parking. Bed seemed clean enough to sleep in for one night and the AC worked well. We didnt like the dirty towels, outdated and smelly hallways, dirty old rundown room, uncomfortable bed.
The bed the wifi cut out and the telephone didn't work
The location couldn't have been more perfect for our stay. We walked to dinner every night at MacDuff's, which was recommend by the staff. (Get the mac and cheese!!) We had picnic lunches looking out over the lake, which was directly across the street from the Inn! We really enjoyed being able to walk around, as well as drive to some fun nearby spots for food and took a drive all the way around the lake! We also loved the gorgeous hot tub out back, clean and truly beautiful!! We weren't properly warned about the fact that there wasn't any air conditioning in any of the buildings as it had been shut off for the season. I couldn't sleep at all the first night, and we didn't feel comfortable leaving the porch door open as we had a view out into the less affluent looking community to the back. I think it is probably worth spending extra for the lake view, and requesting extra fans up front if you are going post-AC season. We were more comfortable after the fans were on, but felt a little frustrated that it seemed to have been kept from us as we were told they would move us if anything wasn't working. After we called to ask about the AC not working, we were finally told that it was unavailable. We still had a great stay, and wouldn't put us off of recommending it, but wish we had a bit more warning going in.
This inn has a great location and we loved the fact that we could include our dogs on our trip with us however, it was run down, and is in desperate need of renovations. The appliances such as microwaves and mini fridges don't work and the carpets are stained. For the price we expected nicer accomations and were a bit disappointed. Furthermore, dogs can never be left in rooms alone as I understand to not annoy other guests however, the many loud drunk people in the pool area at night past 11 were much more annoying than my dog. Renovate rooms, lock people out of pool area at posted times due to noises disturbing guests around pool area,
Las habitaciones genial, como un apartahotel, y el personal muy amable El ruido de la calefacción y que no te hacen la cama
la habitacion estuvo exelente de tamaño y abuen precio que la limpiesa no se haga todos los dias
excellent room no bath towels in room,went to front desk and none there either.
I liked the overall design of the room. Did NOT like the lack of shower curtains.
Fantastic Staff. Allowed us to check in early. Location is perfect to many places to eat and drink. Highly RecommendðŸ‘
The remodeling is beautiful! It was a great location and the rooms are a great price and great value. We loved our King Suite and the Jacuzzi tub! Such a great place!
The bed was very comfortable, and the hot tub/shower combo was huge and relaxing. Freshly renovated wooden accents in the room, brand new sink area. Friendly staff, great price. No hooks or racks to hang our towels, the table in the room had only 1 chair, and the carpet didn't look like it got a cleaning in the renovations.
This guest did not leave comments about this hotel.
Best room and hotel I can remember Their free bicycles were a little worn but they still worked and were Free!
There was a wad of hair in the shower and the front desk was unprofessional.
Spa The name is not THE FANTASY INN, couldn't find it!!!
It was a cool room at a decent price The coffee make didn't work very well
The room was a great value for a Newley remodeled room. Would cost 50% more any where else on the lake. Most of the small roadside hotels are dumps, not this one. No elevator. No big deal their are only two floors.
The hot tub in the room! All the mirrors in the room and not enough entrance or exit from the 2nd level! Also fire pit was in an awkward place!
La ubicación, en la parte sur del lago y la relación calidad precio, es económico. El desayuno, en teoría era continental y en la práctica solo una minúscula habitación con 2 mesas, café y una bandeja de donuts.
El administrador de los dos últimos días (5 y 6 de marzo) fue muy platicador y muy amable. Un señor mayor con mucha calidez en el trato y una gran vocación de servicio. La administradora de los primeros días, que nunca nos dió ni siquiera el saludo y sólo se dirigió a nosotros para indicarnos que ya se iba a cerrar el desayuno, no obstante que faltaban algunos minutos. No parecía disfrutar su trabajo.
Admiten mascotas, las habitaciones y la ropa de cama son limpias y la ubicación excelente. El precio es muy alto por la baja calidad
internet libre ubicacion no tienen bidet ninguno. problemas para los que sabemos su utilidad
Las habitaciones están limpias y la ubicación es buena El desayuno, tv sin canales
Zona tranquila y el entorno muy bonito (Lake Tahoe). El desayuno un poco escaso.
La habitación estaba limpia y tenía todo lo que necesitábamos, mientras nos alojamos en Tahoe. El personal era amable.
Location was central to everything. Breakfast was hot and good variety of food. Too noisy at night. Me and my family were kept up by a noisy neighbors who were drunk, screaming, and banging on the doors from 12am-430am. Horrible!! I had to call the police and hotel management, but it didn't help much. We had a big headache in the morning. Ruined our next day.
Breakfast was better than I had expected. Room was overall comfortable and clean. Limited parking at night. Rooms are not very sound proof.
After checking in at the main building, the room was not ready. The house keeper was still cleaning the room. My family had to wait over an hour to get settled in. It was a horrible experience.
The Tahoe Ridge is our favorite spot in South Lake. It's quiet, very clean and we look forward to our annual trip each year. There isn't anything negative to say about The Tahoe Ridge.
I don't like this place too much.just stay one night.
The views, locations, the rooms and some staff members. Check in too late and check out too early.
Beautiful property, nice staff, great views. They didn't honor my preferences for extra pillows. Didn't refill shampoo. Front desk closes at night. We left our room key in the room and had to track down Security who was very nice, to let us in.
Room was great and comfortable. The day of check out. Room service started knocking on our door at 9 am, knocked again at 930, then at 955 they decided to just walk in without knocking. Very disrespectful
Great price! Great bed, good space in room. Free shuttle down to casinos and back was an awesome perk! Very happy! Only thing I didn't like was 10 AM checkout. Other than that great place to stay for business or leisure.
The room was ready on time, very clean, and everything in the room was in great condition. The staff was friendly and courteous and we had a wonderful stay. We didn't use the hot tub or any of the communal facilities because we were too tired from spending all day at Lake Tahoe. When we go back to Tahoe, we would happily stay here again. The thermostat in our room didn't work, but we didn't complain to maintenance as we were just there for a couple of nights and could open the window. The view was pretty terrible because it overlooked the basketball court.
The restaurant staff were very pleasant and courteous. There is no AC. This point cannot be stressed enough. Our room also had a hole in the wall and was missing basics like shampoo and coffee for the coffee maker. This "resort" is sort of tired - it is in need of updating all around. Everything looks about 10 years past due for maintenance or replacement.
Various on site activities and you don't have to leave if you don't want to. The Ridge has it all from swimming to basketball and on site skiing. Plus, a free shuttle unto Tahoe if you want to get away easily. They don't give you any shampoo or conditioner, so if you forget it the nearest fix is their overpriced store! Also, hate the 4:00 check in which doesn't make sense with the 10 am check out time!
The convenience. Park your car and never have to leave. Free shuttle service to ski lifts which is conveniently located at even walking distance. Free shuttle service dropping off and picking up in town. After a day of boarding/skiing, heated pool, jacuzzi to soak up in. Restaurant and spa. Fully furnished condos with stocked kitchen, everything you can possibly need to cook homemade meals. Cozy fireplace. I look forward to returning There's nothing negative I can think of. Very satisfied with stay
Nice view No air conditioning. Cooled down at night with fan and window cracked. Wind comes from resort side and we were on valley side which gets no breeze. They would not move us to other side.
The motel is right across the street from the ski resort which is very convenient! Dirty motel. Buy a fitted mattress sheet for the bed instead of using a plane sheet. Found dirty socks under the bed. Fix your your cable TV so it doesn't cut out every 15 sec. Overall, cheap place to stay but I probably wouldn't stay here again.
The management was very accommodating to us. The room was clean and a good deal for the price. There was no air conditioning in the room but there was an adequate fan.
Nothing at all Very dirty rooms, had ants and spiders in the bathroom. Carpets were dirty ony thing done by maid services is making beds. Not AC only a fan. And no one was ever in the office.
Great location, and great price!
Great location for the price. Very friendly staff and adorable, spacious room!
Cheap and affordable. Literally right across from Heavenly Gondola, 5 minute walk to restaurants and casinos, 10 minute walk to beach. Manager was super helpful when I asked about Heavenly and other water activities. He gave me a bunch of brochures.. A lot of them had coupons inside. :) overall, it did its purpose. Provided my boyfriend and I with a bed to sleep on and a decent bathroom. We were outdoors most of the day and Tahoe was just a quick stopover during our road trip, didn't want to spend too much, so $60/2 nights was a great deal in my opinion. Not that I would use it anyway, but our room was right in front of the pool. It had chairs in it and was dirty, an eye sore. Nevertheless, it wasn't a big deal at all. Rooms and bathroom could be cleaner, but again, I'm not complaining.. For the location and price I got, I actually expected it to be worse than it really was.
Dirty and disgusting. The room is dark. Show drain clogged. Won't recommended.
Quite, all day parking, easy check out, great walking distance to the gondola, very dark room, plenty of space. Overall i just need a place to sleep while i wasnt snowboarding and this did the job. Pillows and bedway too hard, shower was very tiny, as well as the curtain for it, remote only did volume and channel control, shower head was ancient found a hair in my bed but not that big of deal really,
Literally 1 minute walk to shops. First we got there and the staff tried to put us in a room where you could see t hr ought a hole in the door. The inside of the door had been repaired (horribly I might add). They ended up moving us. The pool hadn't been working in ages, nor the hot tub. Free breakfast was cereal that sits there all day. Who knows how old it is. The wifi is so slow it really is useless. No ac! We came back in the middle of the day and our door to our room was wide open. With no one around with our stuff up for grabs for whoever dared. They told us this is common practice. We stood there for 5 minutes, still no maid in sight! Our door was the only one open! We prepaid our whole 6 night stay through kayak. When my husband went to return the key to the office she tried charging him $50 for not flushing the toilet one day (there plumbing was horrible. Had to flush 2 or 3 times each time!) The maid who seen the toilet apparently got sick and had to go home! So we had to pay her! Lol This place is such a joke!
The room was very clean. The bed was comfortable and large - King Size The couple on Staff were difficult to understand and had difficulty understanding us due to language barrier. However, they were very friendly.
It was easy to find. The toilet wouldn't stop running. The hot water tap in the bath couldn't be turned off once turned on. There was a large wet patch on the carpet. The staff member was very off-hand when approached with these problems.
Clean, in good repair. My conformation email listed the "Total Price" as $32. Along with a note: "Please note: additional supplements (e.g. extra bed) are not added to this total." What I wasn't told was that taxes were not included. Misleading.
Not much. We will not stay there again. The pool was closed. The manager could not speak english. The manager did not understand the billing rate. The internet price did not reflect a 10% tax nor tack on fees. Motel was noisy. The shower was very small. The continental breakfast was fast food packets.
Close to Stateline. Overall the facility was definitely not maintained. I latched the deadbolt and had a very difficult time getting it off. If there had been a fire I probably would have had to go out the window. Carpet was among the top 3 dirtiest I have ever seen. No water in the pool which only lended to the overall appearance. Good place to sleep and go.
this hotel is just near the Heavenly village
Nothing Yes, the continental breakfast was old donuts. The bed was terribly uncomfortable and the place in general needs a face lift. It just looks run down and dirty.
I thought the price was amazingly low for the room and the location was convenient The continental breakfast consisted of donuts only. I was disappointed.
Location was great The room was more on the dirtier side It smelled like smoke which caused a headache No true breakfast, was just coffee and donuts
It had almost everything we needed, microwave, refrigerator, hairdryer for our ski trip. The staff is quite friendly and nice. The double room is small. The continental breakfast is only juice (mixed with water), coffee and cold donuts.
The continental breakfast was a few mini muffins, juice and coffee. That shouldn't even be called breakfast, it was snacks!
I liked that there was a fridge and a microwave. The refrigerator was was clean which was very nice. I liked how none of the colors and fabrics in the room matched, (floor, walls, curtains, comforter) it gave it a camping feeling. I really liked that. The bathroom was entirely too small. The pillows were too small/flat and the comforter had holes in it.
Walking distance to restaurants, shops and lake No A/C! Was the worst. Our room was extremely dated and had a horrible smell. The on duty attendant was not friendly or welcoming; made us feel like we couldn't approach if needed. Lighting was poor, with exception to the bathroom where there was no counter space. Pool was sketch. Way too much money for what you get. We left a night early because it was so uncomfortable. Definitely won't be back.