Most comfortable bed in comparison to others including Sheraton on the Park. Staff were friendly and helpful. Being invited for drinks by the hotel.
The men at the concierge went above and beyond to help us. I truly appreciate everything they did to make our stay pleasurable.
Staff were pleasant and very helpful especially when I relaised I had left something in my room, The room itself was medium in size but it was clean and the bed was very comfortable. The location was central especially to shopping and close to Darling Harbour.
This is a great hotel! We also stayed at the Intercontinental, but the The Grace is actually alot nicer. It has a unique ambience and feeling to it with the old building, mixed modern/classic interior and sublime staff.
Location was fantastic Everything was very clean and worked in both the rooms and the rest of the hotel Wifi was somewhat spotty and slow. Would have liked the fitness center to include a larger variety of items instead of just a few treadmills and some light weights
An excellent centrally positioned hotel which is comfortable, friendly and the cafe on the ground floor is great. Would like some packets of biscuits to have with a cup of tea in the room!
Very good value for money - all was as expected. Rooftop pool a bonus. Grace cafe, staff and food fabulous.
The King Single bed was soooo comfortable, Bar 77 was excellent and breakky was great Not really
Very comfortable bed, room quiet although located on a busy road. Unable to change the temperature of the A/C which for us was too cold.
Continuous hot water The pricing for 'room service' I find to be quite over priced and the service in the breakfast cafe area is very slow.
clean comfortable room good location to CBD..the very friendly and competent staff theywere all very efficient .They made you feel welcome and such pleasant manners great staff nothing
the size of our room, the cleanness, the old fashion decor, easy to get to , in the middle of the city
location convenient--high quality bedding and bath
I was very pleased with the Park Royal Darling Harbour. The room was clean and comfortable. The hotel staff was helpful and friendly. The location is excellent, a very short walk to Darling Harbour itself harbor and a walkable distance from many of the city's attractions, including Circular Quay, the Sydney Opera House, the Botanical Gardens and the Rugby Stadium. It's also just three blocks from bus and rail transportation. The breakfast buffet was very good and based on the length of my stay, I even got free internet access. I would definitely stay there again.
Excellent location in central business district directly across the street from Darling Harbor, but otherwise an average hotel in all respects. Rooms are clean but plain. Service is friendly. Health club is tiny, but has the basics. Price, relative to other hotels in this area is reasonable. This is a good hotel for any budget-minded traveler. It is conveniently located 3 blocks east of the Town Hall subway station which provides easy access around the city and to/from the airport.
This hotel is conveniently located near a lot of the tourist activities in Darling Harbour. Room was in good shape.
We booked online and this was our first trip to Sydney, so we didn't know what to expect. We were pleasantly surprised. The hotel is in a great location with an easy walk to Darling Harbour, and also the Town Hall train station. The staff was friendly, and helped us get checked in early (our flight arrived at 7:00 am). Overall it was a great experience. The breakfast food was a little different than what we are used to in the States, but overall it was good and they had the option to have items cooked to order in the restaurant. We would recommend the Parkroyal.
Room with Darlington Harbour view and closeness to restaurants and activities. - extra 2% charge imposed on the bill when paying by credit cart. - traffic noise in the early morning at Room on the 5th floor facing the highway.
Close to main attractions. Staff very knowledgeable and polite. No microwave.
We recently stayed at The Crowne Plaza in Sydney, Australia. We found it to be very clean and a great location for Darling Harbour. We usually ate at dining room for breakfast which served delicious fruits and a good variety of juices and pastries. The only problem we had was the rooms were cleaned slowly and we had to wait to see if ours had been cleaned yet. They said that they had been extremely busy. Otherwise it was a great place to stay!
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Room and Hotel were good, however the main view was to an overpass. The hotel does not have harbor views
My husband and I booked the Crowne Plaza in Darling Harbour for two nights. When we arrived after our evening flight from Tasmania the receptionist told us that they were overbooked and we don't have a room. That he proceeded to start searching for a room for us in other hotels. Eventually ( twenty-thirty minutes later) we were told that we can go to Rydges ( the night manager told us that is was a nice five star hotel and it was not!) and we had to switch hotels again next day. At least we got some taxi vouchers for all the hassle between the hotels. The night manager promised that we will be taken care of when we come back to Crowne Plaza the next day but I really did not notice anything different in the room than the any other Crowne Plaza room in any other city in any other country. The check out process was easy and seamless.
location is ideal
This apartment hotel was well equipped and conveniently located in easy walking distance between Darling Harbour with all its restaurants and attractions and the main city shopping precinct. The Lime Cafe was very reasonably priced and provided room service.
It was clean, the staff were very helpful. Within walking distance to most places.
The localation was excellent and the staff were very friendly and helpfull, it was also verty affordable The only bad thing I could say about the room was it was a little on the small side
rooms had plenty of space.it was very quiet. bed comfortable. balony was great. located so close to city and darling harbour.staff were so helpful.
The staff went out of their way to help us (we arrived to check in at 9am) by holding our bags, guiding us to cafes and endeavoring to get our room ready as early as possible. Then we got late checkout. Excellent! No on site laundry (except in certain rooms).
Room was perfect for our 4 day stay in Sydney..close to everything and its nice to have a kitchen and windows/doors you can open. Nothing really except maybe a smile etc from the reception staff wouldn't go astray..
Close to all city experiences (opera house, shops, restaurants etc) Asked for 2 single beds, rather than queen/double, but none available. Windows were dirty. No outlook - we had a grand 1 bedroom apt. TV was small and old fashioned
Location to Darling Harbour
It was amazing place, SOOOOOO close to the Harbour. Clean and staff very helpful.
A short walk to all you need. Very helpful reception. No traffic noise. Unusual to get clean towels every day, even though they were left hanging up.
Terrific location in centre of Sydney, close to Town Hall, Darling Harbour and transport, nice size room with full kitchen, friendly staff and on site restaurant was good
Very help full and friendly staff would stay again. We stayed in a one bedroom apartment, very comfortable and location is fantastic walking distance to all main attractions.
Only the location!! Disappointing compared with Mantra in Melbourne which was not only cheaper but much more comfortable. Had problems with shower. Hotel needs upgrading. Would not stay here again. Has put me offf the Mantra hotels. Overpriced for a down market hotel!
The location - although centrally located there was very little noise from the street or other apartments. The close proximity to Darling Harbour, Pitt Street Mall plus numerous other locations enabled us to enjoy many pleasant walks or use the transport system if desired. A briliant relaxing holiday made all the better by our stay at the Mantra. Would definitely come back.
very centrally located some conveniences were lacking ,
All staff were friendly & helpfull. Handy to Darling Harbour. Bed was great & plenty of room in apartrment. I could not get some urgent papers printed from my usb. (5 pages)Hotel needs stand alone pc for this purpose and there would be no risk to mainframe / network.
very close to Darling Harbour + upgrade slow elevator
ubicacion cerca de la estacion de metro directo del aeropuerto habitaciones muy pequenas
La ubicación es muy buena. El hotel es muy funcional, las habitaciones muy cómodas, con muchas prestaciones. El personal es correcto, y la estadía fue muy buena. Volvería al hotel. Quizá el personal no es demasiado simpático. Son muy correctos, es cierto. Pero a veces el turista necesita un poco más de cercanía.