The helpfulness and pleasant nature of all the staff. Always a smile! No
The view from dining room window was breathtaking, the organised tours were terrific, staff were very helpful. The dining room was crowded. Although not really a complaint as it was responsible for the view, the location of the hotel made the walk to and from the village, harbour and other sites exceptionally steep. We would also have preferred a double bed rather than 2 singles but this appears to be the norm in Greenland. The price of room and meals was more than we would like to pay but we were expecting this as Greenland is very expensive.
The appearance and setting were nice and the food was adequate with big portions The hotel was overpriced and the food was not gourmet-class.