My husband and I loved our stay and the staff were awesome.We were well looked after and made to feel at home.We had dinner on Saturday night and the food was devine,we think your hotel is great and we hope to come back again in the near future.
Lovely place for a break away. Nice facilities. Servicing of rooms poor
View and location Outdoor corridors to get to rooms and restaurant
The staff were incredibly friendly and helpful throughout our stay. The food at the restaurant and in room service was fantastic. I would definitely recommend a stay here.
fantastic location, friendly and helpful staff
Only stayed one night whilst touring New Zealand but found the unit very comfortable and it had everything we needed. Owners very friendly and welcoming.
Friendly owners Kitchenette very useful Spa bath surprisingly nice Wifi access wasn't as smooth as I had hoped
Beautifully located on lakes shores. Lovely and very helpful hosts, and really nice room! None
We were overnight guests, so in for less then 24hrs but both agreed we would have happily stayed an extra night if that was possible. Great location and quiet. The only drawback to what was an otherwise good value and comfortable room we found was the kitchen bench which jutted out on an angle at hip height in the entrance to the small kitchenette leaving very little space to move in between that and head high microwave which my Partner discovered and had the bruise to show...
I enjoyed the setting being right on the lake, it was awesome watching the sunset at the loverly restaurant. We found the bed to be very hard as well as the pillows
lake view and ducks coming to be fed no vegan food options in restaurant/room service
The NZ art on the walls of the hotel. The heated pool. The comfortable lounge room and chairs/fire where we could sit for hours reading our books - alone with a bake and brew. The lakeside frontage and access. The friendly and perfectly-pitched staff. We were upgraded to room with spa bath - nice. TV in room small and without good reception. Option to play music - e.g. CDs - would be wonderful.
Hotel clean friendly and well appointed, close to town with brillant views. Restraun tstaff excellent
Owner was very friendly and helpful. Updated rooms nice and well appointed. Free Wi-Fi, French Press coffee, fruit and cookies. Free use washer/dryer BYO soap. Easy walking distance to many restaurants and right across the street from the lake. Walls are a bit thin so sounds from adjacent rooms can be heard. Other guests seemed respectful about noise.
Staff was great and very helpful. Room was big, clean, comfortable and very nicely decorated. Beautiful view!!! We went with a group. The jet tube was in the living area made for an interesting evening. But everyone had a blast.
#1. Located facing the lake and quite easy to locate. #2. The room was very clean, well maintenance, a spa in the bedroom. #3. Quite near to the restaurants just 1.5 kms. # 4. Flat screen TV in both badroom. #5. Shower cubicle was of reasonable size and water presure was powerful. #1. The air conditioner heat pump do not provide enought heat and it seem that a maintenance is required.
Large spa in room the wind... lol
The view over the lake. Appointment of the room.
Its location being right opposite the lake and helpful staff. The only thing that could be looked into could be for some sort of heating in the second room in the family unit
La habitación es como una habitación de motel antiguo desde la década de 1980. Además parecía viejo, aunque, la habitación es amplia, limpia, y el wifi está incluido en el precio. La ubicación es muy cerca de las principales tiendas y zonas para comer, puedes caminar si lo deseas.
Proximity to Taupo attractions and golf course
We enjoyed relaxing in the hotel's geothermally heated swimming pool after the drive from Wellington. Given the new Taupo by-pass the hotel's location is even more accessible than previously. The hotel's services and facilities (always reliable) were even better this year than in previous years. I have nothing to offer as criticism.
The location is great . The hot pools are the best feature .They are always clean and a pleasure to use The secound resturant wasn't open
We stayed in 631 (i think this is the #), which I undertand is a newer part of the hotel and the room was great, nice and new and clean. It was further from Taupo than I imagined but w had a car so wasn't a problem.
I was there for one night for business and found the hotel to have everything that I needed. Fast Broadband in the room (costs extra but not too expensive) The room was comfortable, the evening meal at the pavilion restaurant was excellent. The pool and spa were lovely too. It is quite far from Taupo and with a name like bayview I expected it to be much closer to the lake.
We had an absolutely fabulous stay. We went with a young family with 3 children and found the hotel and staff child friendly without affecting the adult comfort and enjoyment. My daughter and her husband were able to have a wonderful romantic dinner. There was something for everyone. We have travelled all over the world and this was one of the best hotels we have stayed in. The water in the pool was a little too hot on two of the days.
enjoyed being in the country, close to the mountain bike riding. Having everything we required on site:- The restaurants, pools, gym. The only thing was our room was on the colder side of the complex, and we looked out on the maintenance complex.
Relaxing & quiet. Excellent hosts ! No complaints, what so ever.
The hosts were very friendly and the view from our room of the mountains and the lake were to die for. Along with excellent facilities, there was also a container of "Eskimo" lollies, apparently a New Zealand favourite. They were much appreciated.
The room was good size, clean and comfortable. I was not able to connect to the internet which was very inconvenient.
Located minutes from city shops, lake and staff (friends of owners) were very welcoming.
A very good hotel, easy parking, 10 minutes walk into Taupo, good sized room with all the necessary facilities. No nothing
Location is good, but not handy for luggage service
The location was good and the room was well presented. Bed was very comfortable as was the seating Hard to find parking close to our room, Room could have had more information on inhouse services.
My husband and I both enjoyed the restaurant, lovely food, good wine list and great staff. The pool was not heated and the spa was not under cover.
Reef Resort is my fav place to stay in Taupo.Amazing view. Devine rooms. Pool is great. Keren and Bryan are lovely.
the resort staff were very friendly and helpful - the free bike usage - the view was great - the pool was fabulous was traveling with 2 older children and we got the pull out couch for our bed - was very uncomfortable.
El Spa en cada habitacion es genial, pero está todo un poco viejito, le hace falta una remodelación, aunque los baños si eran nuevos. Un precio algo elevado para el tipo de hotel que es, aunque el relajante spa privado en la habitación se agradece.
La ubicación, la comodidad y el buen estado de las instalaciones.
Nice area, excellent accommodation, very clean
Very good value - effectivelly a near-new appartment in a modern estate. Located a few kilometres from city centre, so having a car is necessary.
It is not in downtown, but very closeto it. Quit, clean and in a beautiful place. Very nice for those who has a car to go and come.
The room and house was spotlessly clean. This was not a hotel at all. it is a private home, very difficult to find in a housing estate, and the owner has rules written up inside the front door.eg. Check out is at 10am sharp -ok- but goes on to say if you are not out of the house by 10.15, $50 extra will be charged to your credit card, and a further $35 for every hour thereafter!!! I was told not to use the cooker, how to park the car,etc. I will not be returning there.
Falls Chateau is located at the north end of Taupo overlooking the township and the lake. We enjoyed the clean and luxuries facility and recommend it without any hesitation to anyone looking for a quiet place to stay in Taupo.
The owner was very helpful with directions and the room was neat and modern.