The staff were incredibly friendly and helpful throughout our stay. The food at the restaurant and in room service was fantastic. I would definitely recommend a stay here.
Lovely place for a break away. Nice facilities. Servicing of rooms poor
My husband and I loved our stay and the staff were awesome.We were well looked after and made to feel at home.We had dinner on Saturday night and the food was devine,we think your hotel is great and we hope to come back again in the near future.
La habitación es como una habitación de motel antiguo desde la década de 1980. Además parecía viejo, aunque, la habitación es amplia, limpia, y el wifi está incluido en el precio. La ubicación es muy cerca de las principales tiendas y zonas para comer, puedes caminar si lo deseas.
Proximity to Taupo attractions and golf course
We had an absolutely fabulous stay. We went with a young family with 3 children and found the hotel and staff child friendly without affecting the adult comfort and enjoyment. My daughter and her husband were able to have a wonderful romantic dinner. There was something for everyone. We have travelled all over the world and this was one of the best hotels we have stayed in. The water in the pool was a little too hot on two of the days.
I was there for one night for business and found the hotel to have everything that I needed. Fast Broadband in the room (costs extra but not too expensive) The room was comfortable, the evening meal at the pavilion restaurant was excellent. The pool and spa were lovely too. It is quite far from Taupo and with a name like bayview I expected it to be much closer to the lake.
The location is great . The hot pools are the best feature .They are always clean and a pleasure to use The secound resturant wasn't open
We stayed in 631 (i think this is the #), which I undertand is a newer part of the hotel and the room was great, nice and new and clean. It was further from Taupo than I imagined but w had a car so wasn't a problem.
We enjoyed relaxing in the hotel's geothermally heated swimming pool after the drive from Wellington. Given the new Taupo by-pass the hotel's location is even more accessible than previously. The hotel's services and facilities (always reliable) were even better this year than in previous years. I have nothing to offer as criticism.
enjoyed being in the country, close to the mountain bike riding. Having everything we required on site:- The restaurants, pools, gym. The only thing was our room was on the colder side of the complex, and we looked out on the maintenance complex.
The location was good and the room was well presented. Bed was very comfortable as was the seating Hard to find parking close to our room, Room could have had more information on inhouse services.
My husband and I both enjoyed the restaurant, lovely food, good wine list and great staff. The pool was not heated and the spa was not under cover.
Location is good, but not handy for luggage service
Owner was very friendly and helpful. Updated rooms nice and well appointed. Free Wi-Fi, French Press coffee, fruit and cookies. Free use washer/dryer BYO soap. Easy walking distance to many restaurants and right across the street from the lake. Walls are a bit thin so sounds from adjacent rooms can be heard. Other guests seemed respectful about noise.
The whole place looks pretty impresive. The private spa was a bit tacky and unclean. We like to be able to walk easily to the local town, Lakeland Resort is not convenient for this.
It was handy to the city,Thermal spa pools and lake. Accommodation was comfortable and meals & breakfast was excellent The hot water cylinder was noisy!
View across the lake, friendliness of staff Burnt pudding really let the good standard of food down - what a shame!
the resort staff were very friendly and helpful - the free bike usage - the view was great - the pool was fabulous was traveling with 2 older children and we got the pull out couch for our bed - was very uncomfortable.
Reef Resort is my fav place to stay in Taupo.Amazing view. Devine rooms. Pool is great. Keren and Bryan are lovely.
La ubicación, la comodidad y el buen estado de las instalaciones.
El Spa en cada habitacion es genial, pero está todo un poco viejito, le hace falta una remodelación, aunque los baños si eran nuevos. Un precio algo elevado para el tipo de hotel que es, aunque el relajante spa privado en la habitación se agradece.
Hotel clean friendly and well appointed, close to town with brillant views. Restraun tstaff excellent
lake view and ducks coming to be fed no vegan food options in restaurant/room service
I enjoyed the setting being right on the lake, it was awesome watching the sunset at the loverly restaurant. We found the bed to be very hard as well as the pillows
The NZ art on the walls of the hotel. The heated pool. The comfortable lounge room and chairs/fire where we could sit for hours reading our books - alone with a bake and brew. The lakeside frontage and access. The friendly and perfectly-pitched staff. We were upgraded to room with spa bath - nice. TV in room small and without good reception. Option to play music - e.g. CDs - would be wonderful.
Location. Check in service. their was no information about anything about hotel, Tapou etc. No welcome greeting from the reception staff on duty.
The management is personable and quite helpful. Housekeeping misses a few details, but nothing that would seriously affect the experience.