friendly staff, big room,clean and tidy. it is quite noisy, i'd improved the isolation
Good location, friendly staff The smell in the badroom
The room was nice and clean. Houskeeper cleaned it in the morning, but didn't change the linen. The price was ridiculously high for a room with shared toilets
The location of the Hotel is superb as it is one block back from a main road so nice and quiet, and the owners treated us very well. The beds are a little on the hard side, but we had no problems with this, but I'm sure other people might.
Very convenient location, close to Deauville’s high street and the beach. Rooms clean and tidy, owners very polite and helpful. Overall a very enjoyable stay at the Hotel du Polo, we look forward to coming back in our next trip to Deauville. It would be great to have some non-French channels in the bedroom's TV.
the location was very good and the staff was fair only the langque differance was a problem (not a lot of english)
There was no toilet in the room
Breakfast was very good Dark room that smelled of stale tobacco smoke. No provision to hang shower head on wall in cshower cubicle.
easy to find, relaxed, unfussy, very clean, pleasant dining room, very friendly and helpful staff. Also located in a quiet street just off the main boulevard quite near the race course. Excellent boulangerie just around the corner.
+staff, ambiance of a hotel -Breakfast was way too expensive for what it was, smell in a room
great romantic rooms. Good location near the beach. Parking was a little bit tricky, but at no cost. Nice little town. Rooms are clean, well decorated and big enough. English spoken !
Nice hotel, very close to the main street in Deauville and to the beach. Very thin walls, so you can hear what is going on in neighbouring room. Unpleasant smell in room coused by wrong working sewage system.
the hostess was very welcoming and helpful.
I liked the hotel alot. I went for Omaha beach but it was too far away (entirely my fault obviously). Good place though
The owner and staff were excellent. They made you very welcome and nothing was too much trouble.
Ok for one day stay. shortage of hotel staff.
Madame Jean, is more like a hostess than the proprietor of the hotel. She is extremely helpful, most accommodating, and thoroughly charming! The hotel is well located and a very pleasant place with a "family" feeling. There is no elevator. However on our arrival Madame Jean insisted on taking our cases and carrying them up to the second floor herself. And when she heard me coming down the stairs with my suitcase bumping on each step, she immediately came up and brought it down for me.
Excellent location and friendly atmosphere. Pretty garden area.
the staff were very friendly and helpful
Situación y servicio Típico hotel con fama que no se esmera en tener las habitaciones conforme a sus tarifas
Se trata realmente de un Gran Hotel, con unas magnificas instalaciones y personal muy preparado La decoración de las habitaciones se ha quedado algo anticuada
Excelente ubicación y trato estupendo del personal las habitaciones son muy buenas. El centro de fitness desmerece y le falta una piscina cubierta dado el clima de la zona. Los deayunos son muy caros
Las duchas no tiene duchas
la situación el servicio de comedor , no pudimos cenar ninguna noche , aunque el restaurante estaba vacio no nos daban de cenar , ya que habia que reservar mesa en conserjeria , en españa esto nunca nos ha pasado.
Lovely Hotel. Very Expensive. Menu in French only and nobody spoke English in the evening so had to guess what to order.
The design of the hotel was superb - we hadnt realised until we arrived that they were modern buildings but the use of timber and the layout was very impressive. The food was excellent and all the staff were exceptionally professional and very welcoming. I had been concerned, reading some of the reviews, that the staff would let the place down, but that wasn't the case! Very badly behaved child in the restaurant rather spoiled our dinner but I suppose there is not a lot the hotel can do about that!
The very relaxing ambience of the hotel and standard of comfort provided. The staff were also extremely helpful and the buffet breakfast was very comprehensive, although a little expensive at 18 Euros. The fact that the Restaurant was closed on both Sunday and Monday Evenings which forced me to drive into Deauville to eat.
We found this hotel to be totally what one would not expect. It was quiet and relaxing and certainly a place we would re-visit.
Spacious clean rooms. Very luxury hotel at a very low price as they have great offers on booking.com. The nature around the hotel is wonderful! The staff is friendly and helpfull. The prices for mini bar, breakfast etc are way too high! One cappucino costs 9 Euro!
Nice location in quiet setting. Beautiful grounds. First rate buffet breakfast. Strong smell of paint in our room (difficulty sleeping). Hotel was almost empty during, so probably could have given us an other room that was not freshly painted. Dining was closed during our stay.
Excellent setup. Great place in the countryside. The bed rooms (and especially the beds) are very comfortable.
The staff were welcoming, and very relaxed and helpful. The ambience of the hotel was delightful - it was situated in peaceful and attractive countryside, and was a beautiful and interesting building. The room was lovely, quiet with a good view and had a luxurious feel. The facilities were excellent, bar (indoor and outdoor), restaurant, 3 tennis courts, indoor swimming pool with adjacent outdoor sunbathing/relaxing area, table tennis, pool table.
location is really good, calm place, park. Good swimming pool
This was an overnight stop on our way to Northern Brittany. As such it was an excellent choice with a good restaurant and friendly, helpful staff. It is impossible to answer the "classification" question above but there was nothing we didn't like about this hotel.
The hotel was quiet and pleasantly situated, convenient for Honfleur...It had no personality but was on the whole a pleasant place to stay. The furnishings and decor in the bedrooms would benefit from modernization and the stairs and halways need better lighting
we have stopped here now 3 times over a 10 year period we were wowed on every occassion, just superb NONE
Excellent food, excellent staff. Our room with lounge area quiet with lovely outlook. Would have been nice to have a shower as well as bath.
Room quite small and smelt of smoke (despite requesting a non-smoking room). Breakfast overpriced at 9 euros.
Clean hotel in a nice setting No choice evening meals , breakfast poor , no lounge / no bar to relax in
Very nice scenery and relaxing atmosphere NO
The gardens,peaceful,relaxing.Proximity to Honfleur,Deauville.Breakfast very good.Lovely looking auberge. Room very basic.British TV didn't work.Dinner set menu and expensive.Can't get a meal unless you book. No tea or coffee in bedroom.
Pleasant surroundings and lovely garden with stream and ponds. Hotel was rustic and recently renovated and was in good condition. Our room was so small . no space even for a bedside table. Resteraunt doesn't have enough space to accomodate all guests for dinner so we didn't eat there.
We made to feel at home in beautiful surroundings.
Staff, comfort, food
Very stylish and big room with great bathroom. Very good breakfast. Big garden with small ponds and fountains - fantastic place for relaxation.
The location was lovely the hotel was rustic but smart. Staff helpful and my dog was welcomed. Lovely walks and the area was super.
Friendliness of staff. very nice garden. No choice of Menu for Dinner. Bathroom rather small.
Magnificent, stylish hotel. All in a country house. Very nice, cozy and cute. Excellent facilities. 10 minutes drive to Honfleur.
Good basic accomodation, value for money Breakfast was a little dissapointing
balcony of room, pool, location no space for clothes! room needed a dresser; needed a lamp by the area of large leather chairs; some balconies had no chairs, but we requested two chairs and a table, and they provided them.
Wonderful central location, within 5 minute walk from the main shopping area, and 10 minutes from the beach. Friendly staff and spacious family room.
The hotel was basic but friendly and accomodating. The room was clean and a good size with a walk-in shower as opposed to a bath. (Which I prefer) No private parking and this can mean expensive street parking on a meter or a considerable walk to find a free space on busy days. They had WIFI but charged 5€ for 45min. The bed was a standard double as opposed to king size. No visible staff after 11pm.
Very central, comfortable hotel with car parking
Situation idéale et personnel vraiment agréable, plus une piscine très appréciable pour se détendre : simplement parfait.
Good location at a reasonable price
Well designed comfortable room. Central location in Deauville. Nice small pool. Modern ambience, so not a lot of character. Comfortable.
Good clean room There was no air-conditioning & the staff spoke very little in english
Comodidad, limpieza, atención No
El edificio del hotel es muy bonito y la ubicación también es buena Necesita un remozado
El personal fue muy amable, nos trataron estupendamente. Tanto las habitaciones como el desayuno fueron muy buenos.
El desayuno es excesivamente caro (30 euros por persona) y es un buffet muy pobre en el que el zumo de naranja es de bote y los huevos, bacon y salchichas parecen del día anterior. Una vergüenza para un hotel 5 estrellas.
ntorno, edificio Faltaron productos dl ba#o, las habitaciones son peque#as,necesitan alguna reforma.
Sea-view room attractive; position next to the Casino excellent . Helpful staff. Superb location for soaking up the atmosphere of the great painters who came to Trouville - Monet, Dufy etc. Indoor pool was good but needs covered access from hotel.
Had a nice view of the water There was no m ention onthe booking that we needed to pre book a car park space
The boats the entourage the beds
Room lay out and view Poor breakfast arrangement. A meet and greet would be better.
Location and heated pool Strange odor in room
the location it was hard to find because the signage was poor in Trouville. We had not stayed at a "Latitudes" hotel before and didn't know it was marked as "Beach Hotel"
View from the room. Interior colour scheme.
Great location, 50 meters from the beach, a lot of cafes around. Very helpfull and friendly staff.
The hotel is old and not keept with proper maintenance.
The hotel is fairly basic but clean and very well situated.It could do with a bit oof paint in the public areas.
La ubicacion del hotel. Muy caro el desayuno y restaurante.Seria bueno que instalacen bide en los baños.
El hotel no decepciona a viajeros acostumbrados a hoteles de alto standing. Desayuno suficiente, recepción rápida, habitación de generosas dimensiones y preparada para largas estancias. Hotel sin sorpresas. Buena relación calidad/precio. Deficiente servicio de ayuda con las maletas y recomendaciones sobre lugares donde poder ir a cenar o comer. Carta de canales demasiado corta para un hotel de este nivel.
Personal encantador. Vistas preciosas. Servicio gratuito de taxi entre los hoteles de la cadena. Hotel muy bonito. Mobiliario muy viejo y feo. Habitaciones frías. Baños terroríficos. Ascensores microscópicos.
La cercanía de la playa y del centro de restaurantes y tiendas. La habitación estaba bien insonorizada. Sin ascensor, con moqueta vieja y desgastada, habitación con buen baño pero mantas impresentables de viejas así como edredón;, almohadas pésimas. No tiene recepción 24 h. te dan clave de acceso para la noche. Solo 6 mesas de desayuno c8ontinental y correcto) Imposible aparcar en las cercanías, al menos en agosto.
No tiene ascensor.
The situation of the Hotel near to the center of town. Not having TV - channels in english og Pay TV. There was just one channel in English. More information about the area in English. More reading material.
A well-maintained 3-star resort hotel in Trouville, with friendly, professional staff, but perhaps 4 star prices in August.
Lack of staff on duty. Minimal service. Penny pinching management.
I needed to change the dates of my stay after booking and on ringing the hotel direct they agreed without question or extra charge.
Very pretty exterior. Easy access to main restaurant area and town but beach quite a way. Parking free and easy. Hotel bar expensive and had to wait for night receptionist to serve and it was only 10pm. First morning breakfast hectic but ok. Second morning much quieter(Monday). But, horror of horrors, a French hotel that ran out of Croissants and French Sticks!!!!! After complaining we were given a 5€ discount for two of us.
comfortable and clean hotel availabilty of teas and coffees in the evenings.and the quality of coffess at NIght. we had four drinks, the chocolate fine the coffees cold and undrinkable and they cost a lot of money
Good car parking
Good clean well located hotel Breakfast cost a bit expensive at €14.50
Good location for the activities we planned. It was central to most major attractions and the fantastic public transit system. Friendly staff The charge for the use of the internet was ridiculous. We went to a local internet cafe and paid 1/7 of the price. We are also accustomed to having facilities to make coffee or tea in our room when we stay at hotels in Canada or the USA. I also found it unusual that we were required to turn in our room key each time we left the hotel.
Las fotografias de la web, no corresponden en absoluto. En general, hotel muy flojo
Es un hotel confortable, muy bien situado, con facilidad de aparcamiento en la zona, ideal para pasear por en centro de la ciudad, ir de compras, etc. Desayuno muy correcto Nada. Todo perfecto
La tranquilidad Las habitaciones en un edificio separado del buffet del desayuno y había que salir al exterior por la mañana temprano, recorrerse 200m con frio y niebla, para desayunar
llegamos de noche y estaba muy mal señalizado, dimos muchas vueltas hasta encontrarlo, y la entrada, sin señalizar y sin iluminar. Muy dificil de encontrar para los turistas. Ademas está a las afueras de Douville.
El personal muy amable. Acceso a tenis, golf, piscina. Muy agradable.
The position. A little run down.
beautiful location and very peaceful, value for money limited choice of menu
Close to my appointment venue
The breakfast was excellent (price 9 Euros) This is not a hotel, it's a motel. In other words, the bedroom door and window gives direct access to the "garden" or the parking lot. We booked a triple room for 3 adults but received a small twin room. After complaining we were told that there was a third small bed that had to be retrieved from under the other two beds. The room was not large enough to hold 3 beds so the third bed blocked the whole room. The twin beds were based on clean comforter but the third bed had an old blanket and was far from attractive to spend a night in. The amenities and towels were only provisioned for 2 persons. We also booked an additional double room and the bathroom wall was sticky and dirty.
Very friendly staff and relaxed atmosphere. Good food served in the restaurant.
We visited Honfleur and it was easy to come there and park in the city. We only slept and had breakfast. That was excellent. no
Nothing Room size awful,not much bigger than a prison cell and three beds packed into it.Breakfast area too confined and for 6,50 euros for cheese-marmalade and bread a rip off,but hence I suppose you get what you pay for.
Friendly helpful staff. On site restaurant.
Location, restuarant, staff friendly and helpful, rooms good and well appointed and parking free. easy access and close to Honfleur centre No bar so after a long drive had to wait to gey abeer with my meal
Very nice hotel, on the beach, perfect location
It is very nicely decorated and also the food in the next door restaurant was very good.
We loved the beach-view balcony (although it was very narrow) and the room in general. It was drizzly and they provided umbrellas for us to take while walking to dinner. The bar was nice as well.
I think tea and coffee facilities is missing from this hotel
clean and friendly