Ventajas: Pleasant location, nice room, well presented & well maintained, helpful staff, great outdoor spa, great well presented breafasts
Desventajas: Advertising - I was expecting a real fireplace in the room - not an LPG one.Not being able to make a cup of tea or coffee when you want one and very restricted/specified hours when you can make one or you have to ask for one. Kitchen/drinks closed 6pm
Desventajas: The dinning options are inadequate and did not meet our expectations. In-room dinning options are limited and low quality. Dining is a major factor in our experience and the Ritz-Carlton offering seemed disjointed.
Ventajas: We thought that the bath products were great in that it was mildly scented and not overbearingly musky or floral. The breakfast was a great addition to our stay. Free wi-fi is a plus. Sweet movie night for the kids. Definitely will be back.
Ventajas: The beds were comfortable and breakfast was good - although some variety from eggs, potatoes, and sausage would have been nice since we stayed 4 nights and had the same options 3 of the 4 mornings. The room was very clean and seemed well maintained.
Desventajas: The pool and spa were under construction until Sept 1 and we were not aware until we checked in. The walls, doors and floors/ceilings are also very thin. We heard footsteps over our heads that woke us up in the middle of the night and there were several very squeeky floorboards. We also heard every hallway conversation as people passed by. From our room we could also hear people going up and down the stairs to the second floor and the laundry getting done in the morning. The fan in the bathroom also only turned on when you walked around in the bathroom as it was hooked up to a sensor that had a hard time determining if you were in the room.
Ventajas: Located close enough to the freeway and to down town Truckee
Desventajas: Truckers and local drivers join to the breakfast which is a bit uncomfortable and akward
Ventajas: Some great features - very nice, extensive and tasty breakfast; comfortable bed, upgraded sheets (though they have pilled a bit); free internet; pet friendly
Desventajas: Bathroom and some of the other decor
makes the hotel seem like a budget motel.
Ventajas: Quiet dark room easy to sleep in. Hot breakfast. Security access for all visitors. Functioning clean hot tub.
Desventajas: Shower hot & cold water hooked up backwards. This fixture also did not turn off completely.
Ventajas: Really nice setup for a budget. Had a more cabin like feel. Very cool
Ventajas: Located next to Truckee Bars and Restaurants. Close to Northstar & Squaw valley.
Ventajas: Booked last minute and paid a bit more than we had liked but we loved the place! The location is gorgeous and perfectly nestled between Truckee and Sugar Bowl resort. Waking up to run the 7 miles around the lake then taking the beautiful back road into Sugar Bowl to ski for the afternoon was an ideal day made possible by waking up at Donner Lake VIllage!
Ventajas: Reservation manager did try to accommodate us with a balcony and perhaps cleaner carpeting.
Desventajas: This hotel was nothing like I had hoped. Tiny, filthy carpet, 2000 feet from the pool. The room was twice as far as anticipated. It felt more like a fancy jail cell. I stayed 30 minutes on a 2 day prepaid reservation. No refunds, no fun. Don't stay here.