I loved the accommodations and clean room. The staff here are so polite and very friendly in like other Hilton properties where you get a cold stiff reception. The wind kept blowing thru the seem of the two windows. I had to ask for a second room as the first was not a smoke free room.
Rooms were nice and amentities were great. Staff, one in particular at breakfast. We were with multiple families for a wedding at breakfast a waitress and the manager were so rude because are kids were standing in the isle. It's a hotel with a buffet breakfast kids are going to walk around. It was another waitress but not are actual waitress. She was so mean to our kids and then to apologize to another table about how horrible abs annoying our family was right in front of us was so ridiculous and unprofessional. Will not recommend nor stay her again due to the rudeness of staff and manager to follow.
A new hotel, stinky from new materials. They used a cherry scented room freshened that was overpowering and unpleasant. It made us both feel really sick. The bed was incredibly comfortable , but the smell will keep us away for good! We had the smell and taste of the room freshener in our nose and mouth even after we checked our! Gross!! The room scent fragrance fresheners.
Beautiful entry, nicely apointed rooms.
It was very clean, room was large and had everything we needed. Nice pool area.
They allow pets. The facility is clean. The beds / sheets were comfortable. 24 hour pool. The faucet for the bath wasn't working well. Thus the shower experience wasn't as good as it could have been.
I have stayed at this hotel many times while visiting Twin Falls. The staff is very nice and helpful. The hotel is always clean and fresh. The rooms are quiet comfortable and pet friendly. We also enjoy the pool and hot tub too!
Clean room, near the freeway (but not next to it!), near restaurants, clean bathroom, good wifi and internet. reasonably priced.
We stopped here during our road trip for a night and it was exactly what we needed. It was clean, updated, and had excellent staff. The laundry machines on our floor were an added bonus for a family that had been on the road for a week. Would definitely stay again if i had the chance. The breakfast was delicious as well!
We got in late with three sleepy kids the the gentleman at the front door was so friendly and had a bag of random stuffed animals that the kids could pick from. They loved that, it was very sweet. All the staff that we came across was super friendly. The rooms were comfortable and clean. It was a great stop on our 22 hour drive.
Beds where clean and fresh, they fixed the thermostat issue,ay least in that room, and I loved it truly being no smoking.
We had not made reservations and it was ater 10pm when we arrived so it was great they had a room. The room was clean and the beds werw very comfortable. The best part was the continental breakfast: sausage, french toast, bagels. It was delicious.
Room was very clean and quiet. Desk clerk was helpful in telling us a great place for dinner also.
clean & easy to locate. i will stay there again for sure.
Decent Breakfast, and Awesome Service, but the pool was a bit chilly.
My wife and I are on a two week trip out west this was one of several motels we stayed in and it was one of the best. Very clean and quite good breakfast and staff very helpful. Would highly recommend.
We stayed on our way to visit family. We enjoyed it so much, we stayed in the same hotel on the way home. Customer service was great, price was good, room was comfortable, and breakfast was very good. What more could you ask for?
Hotel was clean. Beds fairly comfortable. and the breakfast was good
We were warm and comfy even when southern Idaho was chilly. The service was good, and the room was very large, clean and comfortable. It was great to be able to have close parking.
We were very impressed with the quality and presentation of all the amenities. Will definitely tell all our friends.
I was very impressed with this room. I live about 2 1/2 hours away and come to Twin Falls to shop. We have stayed at a few other hotels, but this one so far is the best. Very clean! We had a microwave and small fridge. We paid under $100.00. We have stayed at other hotels in Twin Falls that cost us well over $100.00 and they did not provide the appliances. Check it out. I was very happy for my dollar $$
Nice Breakfast, great Pool
Sarah working at the front desk was extremely nice and helpful. Rooms are decorated very nice and it's very quiet. Our first room smelled like smoke but after mentioning it we were immediately given a new room. The new room had little dog hairs in it but that was OK for us as long as there wasn't any smoke. I thought it was strange that we had smoke and pet issues since the make you sign a special paper that says no smoking and no pets.
The staff was friendly. The room was very dirty, including a dirty towel from the previous tenant. We were traveling with our small dog, and were only able to get a smoking room. We are nonsmokers, and don't want to be subjected to the way everything reeked of smoke.
Gratis dinner Wifi didn't work A/C didn't function properly. Either all cold or not at all Toilet didn't drain properly
The price was great, especially when you consider they serve breakfast and dinner every day. It was rather off the beaten path in a not-so-nice corner of Twin Falls. The room was very cold, and we couldn't find a thermostat or anything to change it. They also served breakfast really early, so we never ate it because we were on vacation and wanted to sleep in at least a little bit.
Tiny rooms, could hear everything. Room had way too much scented something used on it before we arrived. Room began intermittently vibrating hard enough to rattle walls/items in room due to some kind of machinery around 8 a.m.
Large quiet room with King Bed. Mexican restaurant next had good inexpensive food. Margaritas were strong. Tecate on tap.