very peaceful, smiling staff, reasonable prices lacked variety in the menu, too far away from anything.. cost almost $20 each way to go anywhere. A free airport shuttle would be a great customer service as most upper class hotels offer it. Also having to pay $15 a day for in room internet is a bit weak
Big suites, good food and friendly staff (especially in bar and restaurant) The staff at the reception lacked skills. They did not inform us about the WiFi, breakfast and (free) shuttle service. We asked for a taxi but after 40 minutes we found out that there was no taxi coming.
It's quiet, room spacious, king size bed, very comfortable bedding, very friendly staff, two large pools - one of them in very beautiful, green surroundings Room dark, very loud AC. No mini bar. Restaurant food very bad and absolutely no alternatives. Hotel almost empty and huge like a labirynth- a ghost town... Remote location and ridiculously high prices for hotel transport for even short distances.
Staff, service and room excellent You need a motorbike or other forms of transportation to go places
Es un precioso hotel con unas vistas fantasticas sobre un acantilado, varios restaurantes, bares, un spa maravilloso, playa privada, jardines muy cuidados, personal impecable...Volveria encantada. Esta algo aislado. Los restaurantes son caros. Las habitaciones ocean view tienen el mar bastante lejos.
Hotel verdaderamente espectacular, con unas instalaciones muy cuidadas. La piscina al borde del mar es increible, las habitaciones grandes y cuidadas, y la hospitalidad y servicio de "lujo asiatico" El desayuno es muy caro para lo que ofrece, y cualquier consumición dentro del hotel es demasiado cara para la zona. El spa es tremendamente caro, cuando por la zona hay otros muy buenos que valen una decima parte.
The hotel is absolutely stunning, with modern, tasteful and luxurious finishes. It is connected by frequent tram to its sister resort (Ayana) and to a private beach. It's a little out of the way from Jimbaran itself, and requires an inexpensive taxi ride to and from town. Food at the resort is good but expensive. The spa is astronomically expensive by Bali standards, although it is in line with Western high end resorts. The Rock Bar at the Ayana (for which Rimba guests get priority access) is a lifelong memory (although VERY expensive). The staff are extremely friendly and willing to help. The beach is beautiful. Location is quite convenient to the airport. In the early morning, it was only about a 10-15 ride. Honestly think it was our one-time bad luck, as opposed to a constant problem, but the air conditioning in our room could not be adjusted, even after we called for technicians to come and "fix" it. The temperature in our room hovered between hockey arena and cold-freezer. Made for poor sleep in an otherwise very comfortable room. Also, despite all the attention, the hotel managed to forget about giving us a promised wake up call. Fortunately, I set my own alarm just in case. But if I hadn't, we would have missed our early morning flight. The beach is very beautiful, but it's not for swimming. There are lots of big waves and big rocks, and the red flag is probably out 99% of the time. All in all, despite the shortcomings, I still believe this to be an outstanding hotel. Well worth the money (and priced much cheaper than many hotels that are likely comparable in quality).
All staffs are GST! Greet, smile and thank you! Best resort in Bali. We booked our stay via kayak and when check in, was told by receptionist that breakfast is not included in my package which have been confirmed by agent kayak. I showed them that my booking is inclusive of breakfast, I then emailed to kayak but no response from them till date. Rimba is really nice, after check in, receptionist called and said that the resort will extend breakfast to us for the our stay in Rimba. The staffs at Rimba ensure that whatever request you have will be fulfilled at their best possible. Not that I can think of..
Fantastic tropical garden, nice Balinese architecture, tranquility & cosiness/ However the ocean was very dirty (full of debris0 compared to nearby stretches of shore at Intercontinental and other hotels
Beautiful setting just next to the sea. The spaciousness and Balinese design of each lodging surronded by different varieties of trees,shrubs, plants and flowers simply make it seem like a peaceful paradise. All in all, a great place to retreat in serenity and tranquility. The lobby is also very impressive although a bit liveless! Staff do not always observe the "Do Not Disturb" sign - too eager to clean the room?! The internet-charge is much too exorbitant (50,000IRP) in proportion to the fact that it is slow and in a very small room with not enough privacy. Hotel room can do with a bit of facelift.
Room is big, nice garden, private beach and swimming pool. No wifi in the room. Not sure whether it's because of the air-con or the wooden furniture, there is very strong scent in the room, too strong to fall asleep, basically I didn't sleep all night long.
Nice, clean rooms, welcoming staff, great buffett breakfast. Expensive food/drinks. Just outside the hotel is a very nice and very cheap restaurant. Also, bottled water and soda cheap outside the hotel
Very beautiful territory of hotel, good beach, the good location. Awful rooms and bathrooms! The urgent renovation Is required!
Nice resort. It is about 20 years old, but they do a good renovation. Beautiful architecture: wonderful reception - nice bedroom. Nice garden and clean beach. Close to the airport. The airport is open 24 h a day! Old air condition. Most people did not use the retaurant. It is expensive in comparison to the restaurants outside on the beach.
Right on the busy Jimbaran Beach which is lovely, plenty of good value beach bars very close by. The hotel lacks any atmosphere.
lovely buildings in the style of Balinesian temples are placed in a beautiful tropical garden, wide sandy beach close to the hotel compex with shade and enough sunbeds to relax, romantic sundown and dinner in the fish warungs on the beach.
The atmosphere was good. Pool was great Price to high for bali. Had to pay for poor wifi connection
just the landscape and breakfast pictures on website are deceiving. very old.needs massive makeover .full of mosquitoes .doesn’t worth the money.very popular for Russians.
Gives the impresion of abandoned area,everything dirty around,only 3 unbrelas available in pool area the rest were broken and lay aside,I am sure this hotel will close down soon
Very good food. Good big pool. During rainy season Jimbaran Beach gets dirty