location, staff the noise from different parties was horrible
LOVED THE FRONT AREA WITH FIREPIT VIEW FROM ROOM nOISE FROM NEXT ROOM
Jessie from the bar was great, makes tasty hand crafted margaritas. Bell boys and housekeeping were very friendly. When I called reservations, the guy was not helpful or accommodating (when there was a mistake on our reservation). Although, I did book via a third party, he was not willing to resolve or help with it. Personally, hotels should not work via third parties (like Kayak) if they cannot resolve a problem. Makes a hotel and their staff look bad. And could ruin a vacation for a family, couple, group of friends.
2nd floor room had a view of HVAC system. Worst view ever.
The view was fantastic. They should include the parking fees in the cost to stay at the hotel. $12 a day is ridiculous.
Loved that they had surf racks in the bell closet! The staff was helpful and responsive to complaints. The location is wonderful and I believe all rooms have a view of the ocean (we didn't pay extra for that). For the price, I expected this hotel to be MUCH nicer. It is very average and the bathrooms are sorely outdated. It was also very annoying that they charge $12/night for parking but their parking lot is tiny and you will probably have to park at the structure next door. If you do park in their lot, make sure you use the validation correctly or it won't let you out! We were trying to leave for a wedding and had to go back inside the hotel because the validation wouldn't let us out. Ultimately they comped my parking due to the fiasco which was appreciated, but beware!
view of ocean, nice bar Didn't tell me no restaurant (under construction)
Dont have to break the bank to get a killer ocean view room. Clean, fast and friendly staff.
Beautiful views and great staff. Next to both freeway AND Amtrak train
Great ocean view from the 8th floor!! Staff was very friendly. We were very comfortable! The floor was quiet. We booked through KAYAK and we're very pleased.
The room smelled terrible and everything seemed really old. The train waking me up 2x's during the night was terrible.