Easy check in, reserved parking, free breakfast. I was charged $25 extra upon check in I initially thought it may have just been a charge from the hotel for tax that may have not been included in the final kayak bill. But after reading my kayak confirmation and reading that NO EXTRA FEES OR CHARGES WILL BE ADDED UPON CHECK IN, I contacted the front desk and was told they couldn't do anything about it it was basically KAYAKS fault for sending them the wrong room rate and I would have to take that up with kayak. So I contacted kayak and was told that the hotel gave me the wrong information. Kayak sends the same conformation letter that I received and my room rate should not have been changed. They asked if they could put me on hold so that they can contact the hotel and get it straighten out. They returned rather quickly and said I should be receiving my refund and receipt from the hotel within a few days. So other than the hotel trying to get a few extra bucks from me. I really appreciate kayak and their quick professional manner in resolving the issue.
The staff here is so friendly, and will go out of their way to ensure your stay is top notch. They provided us with a list of restaurants in the area, and what their favorites were, and answered all my questions. Room set up was nice too, when my daughter went to sleep, I went into the separate sitting area where there is a second t.v. So I didn't wake her up. Good value for what you get and close to everything in Downtown. The only downside to this Hotel is there is no pool or spa. We had to go to the Hampton Inn up the freeway. But it was zero hassle from the staff there to use their pool area.
Walk ability - super clean - spacious
Very noisy & slow elevator. Toilet seat not secure in the room or even in the lobby. Breakfast removed and/or empty before it was time to be over. Staff at front desk did nothing to get bathroom in room repaired during our six day stay. Told to try other floors and find a working ice machine - tried 3 floors before finding a working unit. Unsafe parking area - false sense of security with a gate to go in - yet public can drive in from a side entrance.
Really clean, convenient, comfortable and quaint hotel walking distance to Subway, Jack in The Box, Walgreens, and several other restaurants. Staff was very friendly and the hotel was well kept. The kids had a great time at the pool which was indoor freeing us from the need of sunscreen.
Convenient It looked a little worn from the years open. New paint or something!
Nice facility, comfortable. Good lovation
Price for quality They Allow Dogs.
Love the pool, very nice The rooms had a funny smell. The hotel is older, needs new carpet.
No me alojé y me cobraron de todos modos El personal y el propietario
Buena relación calidad-precio. Demasiado lejos del Sequoia National Park.
Buena relación calidad precio
Es un hotel de carretera,el desayuno va incluido pero hay madalenas,zumos y leche y está en la recepción.hay hoteles mucho mas cercanos del parque de las sequoias,nosotros tardamos una hora y pico desde el hotel hasta el parque. está lejos del parque de las sequoias
Esta a 45 min del Sequoia Park.
A 45 min del Sequoya National Park. Hotel limpio, personal atento y una buena opcion sino encuentras nada mas cerca del parque nacional.
Todo en general ya que la relaci'on calidad precio es excelente. La piscina esta muy bien y las habitaciones amplias y confortables. Desayuno generoso y variado
Muy limpio, bonito mobiliario, buena iluminación, buena TV y canales. El baño estaba muy limpio y bien equipado. El desayuno era excelente, la comida era muy fresca.
limpieza, atención, mucho ruido, no solucionado, no nos permitió dormir,parece que el ruido era por el aire acondicionado central
Es un hotel confortable y limpio, ademas una pequeña piscina hasta las 22 horas. Cercano a un gran parque. Cama grande y comoda. Mobiliario en buen estado. Recomendable. El desayuno poco variado, pero suficiente. La recepcionista.
Su comodidad de las instalaciones