Holiday Inn Los Angeles - Lax Airport

soy socio ihg y en ese hotel pésimo el servicio

que hay servicio gratis del aeropuerto al hotel y viceversa

entiendo que este en remodelación pero el servicio debe mejorar

La habitación no estaba limpia, había pelo por todos lados. La habitación estaban desordenadas. Múltiples enchufes que no funcionaban

En construcción y desmoronándose

Cerca del aeropuerto

Llegamos para descubrir que la habitación no estaba lista a las 7 de la tarde. Después nos dieron una habitación sucia que luego nos cambió con una habitación un poco mejor. Este lugar es viejo y sucio, sin duda el peor Holiday Inn en el que he estado.

Will not stay here again

When checking in I was told that the room I prepaid for was sold out. They tried to give me a king bed- I wouldn’t mind if I was not sharing my room. I prepaid for a double bed. I showed my confirmation to the desk lady and she showed her manager. Then she came back and said a double room just opened up. Later that night we called house keeping and the front desk and no one would answer. We needed toilet paper because our room didn’t have any extra and was nearly out when we first got there. I had to go all the way to the lobby to ask for some toilet paper. There were four employees chitchatting and did not look too busy to answer my call from the room. Overall will never stay there again.