Opiniones recientes
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- Neutrales
- Negativas
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8.0
Ventajas: Location
Desventajas: Smell sooo bad from toilet . It wasn't fixed well on the floor .
opinión proveniente de
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4.0
Wont be back
Ventajas: Location
Desventajas: over 45 minutes to check in Old stained carpets One light didn't work Tp holder flew off the handle Sheets had yellow tint When I asked the bellman to hold my bad the next day he said I had to go get a ticket in the line that took an hour and then take it downstairs to another line - I carried my bag through the city all day Check out kiosk could not find my reservation even with confirmation number Did not provide a bill under the door the morning of departure
opinión proveniente de
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4.5
Cheaper and not worth the money.
Ventajas: The room really needed work - bathtub was peeling, paint was dark and dingy, carpet was horrible. There was an old/musty smell to the place.
opinión proveniente de
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2.2
Stay Away from This hotel.
Ventajas: Nothing.
Desventajas: I had to wait more than an hour to check in.
opinión proveniente de
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2.0
Ventajas: location
Desventajas: this was the worst room I have ever stayed in during my life. Please refer to NYC health department and have them check the conditions of room#1512. the carpet was wet, room smelled like sewer, filthy. OMG-the bath room. I was really surprised that NYC is allowing these rooms to be rented. in addition, they did not have three beds in the room and end up bringing a cot and that took them 3 hours and more than 5 phone calls and 3 visits to the front desk. we considered moving out the minute we entered the room
opinión proveniente de
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3.4
Desventajas: The room was not good, There were holes on the wall (damage), paint cracking on walls, damaged doors, poorly finished bathtub floor, poorly finished carpet on floor with gaps, old-dirty looking paint on walls and poorly finished bed platform.
opinión proveniente de
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6.8
Ventajas: La ubicacion
Desventajas: el hotel esta descuidado
opinión proveniente de
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2.5
Really Bad
Desventajas: This place is a zoo. The people working here were unpleasant. The lobby was stuffed full of people all the time. They charge $5 to keep your bags if you get there before 3 or to hold them until you leave. (Note - the guy working in the bag room was actually very nice, unlike everyone else who seemed terribly bothered by things like checking us in). The tub in our room was peeling so badly it looked like a crime scene. The bed was like a board. The 2 pillows on the bed were the thinnest pillows I've ever seen. The lobby was nice (except the 100 people who seemed to be perpetually camped out in it), but the rooms haven't been updated since 1911. God forbid you need to call the desk for something. There are many lovely boutique hotels and options nearby. Stay away from this one.
opinión proveniente de
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2.0
The only thing missing was a pile of dirty needles
Ventajas: Leaving
Desventajas: If only this site would allow me to add pictures... The room was the most disgusting four walls I have ever laid eyes on. It stunk of sewage and there was something dried that was dripping down the walls, TV (from 1982) and the window. It was absolutely horrendous. The manager was rude and dismissive when I informed him of the situation. The maids attempted to enter our room twice within 10 minutes at 9 AM without any attempt to warn us. This hotel made a terrible terrible end to an otherwise great trip. Shame on them for their complete lack of anything resembling customer service or a freaking sponge or can of paint. Disgusted
opinión proveniente de
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2.0
Not worth the discounted price
Ventajas: The doors locked
Desventajas: Took over an hour to check in, and out?!?!? The rooms were gross.
opinión proveniente de
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3.7
Bell Hop Rip Off
Desventajas: Bell Hop took bags to room. I gave a $10 dollar tip for 10 minutes of his time. He looked at me and asked.."Really only $10 that is all my time is worth to you"? It was my first time in New York so I took back the $10 and gave him $20. I was later told by other staff the Ball Hop was in the wrong and that I should have taken his name and reported him. Rooms were ok at best. Not super clean.
opinión proveniente de
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4.5
Bed bugs
Desventajas: Staff was very unconcerned with complaints Had to have clothing sent to laundry to be decontaminated due to bedbugs-they lost some of my items. While they did comp our room due to bedbugs, the manager has yet to respond to my complaint of lost items and additional expenses. I was promised that my clothing would be returned within a the day-took 2 days. i had to buy a winter coat (as mine was sent out for decontamination). still waiting to be reimbursed.
opinión proveniente de
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4.0
Wont be back
Ventajas: Location
Desventajas: over 45 minutes to check in Old stained carpets One light didn't work Tp holder flew off the handle Sheets had yellow tint When I asked the bellman to hold my bad the next day he said I had to go get a ticket in the line that took an hour and then take it downstairs to another line - I carried my bag through the city all day Check out kiosk could not find my reservation even with confirmation number Did not provide a bill under the door the morning of departure
opinión proveniente de
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4.5
Cheaper and not worth the money.
Ventajas: The room really needed work - bathtub was peeling, paint was dark and dingy, carpet was horrible. There was an old/musty smell to the place.
opinión proveniente de
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2.2
Stay Away from This hotel.
Ventajas: Nothing.
Desventajas: I had to wait more than an hour to check in.
opinión proveniente de
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2.0
Ventajas: location
Desventajas: this was the worst room I have ever stayed in during my life. Please refer to NYC health department and have them check the conditions of room#1512. the carpet was wet, room smelled like sewer, filthy. OMG-the bath room. I was really surprised that NYC is allowing these rooms to be rented. in addition, they did not have three beds in the room and end up bringing a cot and that took them 3 hours and more than 5 phone calls and 3 visits to the front desk. we considered moving out the minute we entered the room
opinión proveniente de
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3.4
Desventajas: The room was not good, There were holes on the wall (damage), paint cracking on walls, damaged doors, poorly finished bathtub floor, poorly finished carpet on floor with gaps, old-dirty looking paint on walls and poorly finished bed platform.
opinión proveniente de
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2.5
Really Bad
Desventajas: This place is a zoo. The people working here were unpleasant. The lobby was stuffed full of people all the time. They charge $5 to keep your bags if you get there before 3 or to hold them until you leave. (Note - the guy working in the bag room was actually very nice, unlike everyone else who seemed terribly bothered by things like checking us in). The tub in our room was peeling so badly it looked like a crime scene. The bed was like a board. The 2 pillows on the bed were the thinnest pillows I've ever seen. The lobby was nice (except the 100 people who seemed to be perpetually camped out in it), but the rooms haven't been updated since 1911. God forbid you need to call the desk for something. There are many lovely boutique hotels and options nearby. Stay away from this one.
opinión proveniente de
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2.0
The only thing missing was a pile of dirty needles
Ventajas: Leaving
Desventajas: If only this site would allow me to add pictures... The room was the most disgusting four walls I have ever laid eyes on. It stunk of sewage and there was something dried that was dripping down the walls, TV (from 1982) and the window. It was absolutely horrendous. The manager was rude and dismissive when I informed him of the situation. The maids attempted to enter our room twice within 10 minutes at 9 AM without any attempt to warn us. This hotel made a terrible terrible end to an otherwise great trip. Shame on them for their complete lack of anything resembling customer service or a freaking sponge or can of paint. Disgusted
opinión proveniente de
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2.0
Not worth the discounted price
Ventajas: The doors locked
Desventajas: Took over an hour to check in, and out?!?!? The rooms were gross.
opinión proveniente de
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3.7
Bell Hop Rip Off
Desventajas: Bell Hop took bags to room. I gave a $10 dollar tip for 10 minutes of his time. He looked at me and asked.."Really only $10 that is all my time is worth to you"? It was my first time in New York so I took back the $10 and gave him $20. I was later told by other staff the Ball Hop was in the wrong and that I should have taken his name and reported him. Rooms were ok at best. Not super clean.
opinión proveniente de
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4.5
Bed bugs
Desventajas: Staff was very unconcerned with complaints Had to have clothing sent to laundry to be decontaminated due to bedbugs-they lost some of my items. While they did comp our room due to bedbugs, the manager has yet to respond to my complaint of lost items and additional expenses. I was promised that my clothing would be returned within a the day-took 2 days. i had to buy a winter coat (as mine was sent out for decontamination). still waiting to be reimbursed.
opinión proveniente de
