The location was convenient
The handicapped room was at the far back of the hotel on the 2nd floor without an elevator. The door was propped open using a clothes hanger upon arrival. The second night the toiled stopped up unnecessarily. The keys stopped working last day. ETC.
Location was great, there were lots of restaurants near by and the area seemed safe.
The two rooms that we were given had a mold problem around the A/C units. One room had water that was soaked into the carpet. Moved down the hall to a room with the same problem. Staff moved again but it took hours and lost hours of sleep.
The employees and the service
The cleanliness staff is coming to early
The lobby was really cool, rooms were nice. Did have free breaks fast with a ticket, parking was convenient. The lounge was really nice. Many restaurants in walking distance!
The breakfast was just ok. Thought it could have been better. Needed some sausage gravy and biscuits.
The staff (front desk,restaurant, house keeping, maintenance & others)were friendly ,eager to assist. Iced water flavored with fresh fruit was always available in the lobby. It was very refreshing. Breakfast buffet great selection ,primo
The hinged security door lock closed behind us when we exited the room. Thus locking us out. The staff opened the room in a timely fashion. However it was inconvenient especially after hearing this happens more than one would expect.
Ease of check in, friendliness of staff
no elevator or ramp to lower level to get luggage to room
It was large with amazing staff and the rooms where great.. there were some ants in the room but otherwise I have no issues at all. I can say the reviews didn't lie about the pool and cleanness of the whole hotel. The kids loved the pool and so did us mom
I think it's needs a elevator we had a cart and was not able to bring it down to our room , if the staff told us that we could go outside and bring it from there it would have been perfect But it's fine I still have no issues I loved the hotel stay thanks
Very friendly staff , great room service
The location, the friendly staff, and the overall ambiance of the hotel.
It would have been nice to have a spa/hot tub near the beautiful pool.
The Restaurant in the hotel
The pool area needs major updates
Crowne Plaza Hotel Reading de Wyomissing está en el barrio financiero, a apenas 3 min en coche de Berkshire Mall y a 7 de VF Outlet Center. Tendrás centro de negocios, servicio de tintorería y servicio de recepción 24 horas a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
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