Estos apartamentos, situados en el centro de San Petersburgo, a poca distancia a pie de la plaza del Palacio, el Museo del Hermitage y la catedral de San Isaac, ofrecen conexión Wi-Fi gratuita y aparcamiento privado gratuito. Las habitaciones del Benoua House presentan un mobiliario sencillo y tienen ventanas grandes. También disponen de TV y baño compartido. El Benoua ofrece servicio de recepción las 24 horas. También hay un mostrador de información turística, donde podrá organizar excursiones a los principales lugares de interés de la zona.
Good value for money. Rooms are clean and large. Equipment and furniture is good. Position is quite conveniently close to main attractions. Staff do not know English too well. They are generally not too kind and useful (not sure if only towards foreigners b/c of language). Access to the hotel is Very awkward, as there is only one sign in Russian and a closed door. It took me quite a while to find the hotel. Also, a Much better explanation of how to reach the hotel could be provided.
I can not say I liked it I would not classify this place as a hotel. It is a place to sleep. Zero comfort except for the clean beds. No information of any kind in the rooms or in the reception area, no fire instructions or fire extinguishers inside of the building, no phones in the rooms, no air conditioning. You get into the refurbished stairwell with the former apartments, your room is essentially within the apartment behind the still door and if there is any emergency or powercut, you could be stuck behind that still door.
Indead they don't speak english very well, they are nice and try to help you In the first moment they answer me payment only in cash, but in the next day thay solve it and accepted credit card. It is not so close to the main street, about 2km to get there, It is a problem some of the staff can't speak english so you don't have any help in order to make it easier to get downtown or visit the city. No elevator and I was on the 5th floor and two heavy luggeges