Opiniones de los huéspedes
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Todas las opiniones
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Parejas
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Viajeros solos
Opinión general
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9.2 "Desayuno excelente."
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9.0 "Las instalaciones de wellness/deportivas eran excelentes."9.5 "
La zona de gimnasio era de primera , en opinión del 95%." -
9.0 "La ubicación es inmejorable."9.2 "Al 92%
le gustó la cercanía de las zonas comerciales ." 9.7 "Al 97%le gustó la cercanía de la playa ." 10.0 "Era fácil llegar al aeropuerto , opinó el 100%." 10.0 "El 100%disfrutó de los bares y restaurantes cercanos ." 10.0 "Cerca del transporte público , dijo el 100%." -
8.8 "Servicio fantástico."9.7 "Al 97%
el personal le pareció muy amable ." 8.7 "El 87% opinó queel servicio era muy profesional ." 8.5 "El 85% estásatisfecho con el servicio de habitaciones ." 8.8 "Para el 88%,el servicio del restaurante era muy bueno ." -
8.3 "La piscina es buena."10.0 "
La piscina estaba limpia , dijo el 100%." -
4.0 "Internet va mal."3.1 "Un 69% se quejó
de la calidad del wifi ."
Opinión general
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9.4 "Desayuno excelente."
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8.9 "Los servicios son buenos."9.1 "Según el 91%
el edificio era maravilloso ." -
8.8 "La ubicación es muy buena."
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8.6 "Servicio fantástico."9.6 "Al 96%
el personal le pareció muy amable ." 8.9 "El 89% opinó queel servicio era muy profesional ." 8.7 "Para el 87%,el servicio del restaurante era muy bueno ." -
8.2 "Buena relación calidad-precio."
Opinión general
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9.2 "La ubicación es inmejorable."
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8.6 "Servicio fantástico."9.7 "Al 97%
el personal le pareció muy amable ." 8.8 "El 88% opinó queel servicio era muy profesional ." -
8.3 "El ambiente era bueno."8.0 "Al 80%
la atmósfera le pareció agradable ." 8.7 "El 87% opina que elhotel es moderno ." -
8.2 "Las habitaciones son geniales"9.8 "El 98% opinó que
las habitaciones eran amplias ." 9.9 "El 99% opinó quelas vistas eran buenas ." -
8.2 "La comida es deliciosa."
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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8.0opinión proveniente de
Staff was wonderful and very accommodating. Views were lovely. Pools and grounds were clean. Food was fairly good - Stick to Mexican in Mexico and you won't be disappointed! Staff didn't notify us when maintenance was being done on hot water, but answered questions at front desk when we called.
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10.0opinión proveniente de
The kindness and quality of service of all employees, quality of food, the great effort from everybody to entertain all guests. We even had a fabulous Mexican party!! The beach, not the hotel's fault, although the hotel could clean the beach a little bit
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10.0opinión proveniente de
I felt like I was on a big cruise ship! Everything you needed was right at the resort! Beautiful, amazing! I didn't like the fact that the adults only pool Had no music. It was quiet and secluded. I would've enjoyed mr worldwide/ someone over there to have music going for the adult only guests.
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6.5opinión proveniente de
The rooms and hotel are very nice. The location is great for the views, but far from downtown Cabo San Lucas and you won't be spending much time at the beach or in the ocean. We had multiple experiences where are food and food service were subpar. A number of us also got VERY sick (food poisoning symptoms) and when I went to report it to the front desk we were treated as if we were just drunken who were hungover. There were two evenings where we went to dinner and most meals were brought out at random times, including a dinner where we had three separate tables sat at once and it took 2.5 hours until each table was finished due to how long it took for the various portions of the meal to arrive. I heard their Cancun location and service was very nice, but I would not recommend staying at this location.
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10.0opinión proveniente de
We had a fantastic view of the ocean from our room - seriously amazing. The resort was beautiful and the staff were all friendly, helpful, and spoke really good English. The spa was so relaxing and pretty. Overall I really wish we had stayed longer. We were meeting up with my sister, my brother-in-law, and her two nieces so it was a perfect situation. Loved that food was available 24/7 including the desserts! Loved that food was available 24/7 including the desserts! The food was hit or miss - Mexican food was fantastic of course! We loved the Japanese place as well. The French place was mostly good but not quite the level you'd expect. We didn't get to try the Spanish or Italian place. There is little nightlife at the resort itself.
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3.1opinión proveniente de
Norhing Club rooms are smaller than regular rooms. Management very poor in dealing with challenges.
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9.7opinión proveniente de
The pools, beach view are breathtaking. Beach is not accessible because of strong current, but that didnt matter to us...we'd rather to be in the pool anyway. Being in an All Inclusive, we don't have to hassle about where to eat and that's really nice. Food was good, I mainly got seafood and lots of pineapple juice. Yum! We went during the 1st week of October -- perfect timing! Not a lot of people, but that could be because it just recently reopened (Sept 15) or it's still hurricane season? Every staff we came across has been VERY nice and helpful. Overall, even with the visit from a cockroach, we'd definitely come back and we highly recommend the place. There's a cockroach in our bathroom. Trapped it and called service to dispose it. We kept the bathroom lights on at night thereafter. We don't want to step on something squishy in the middle of the night!
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7.3opinión proveniente de
The location is good, it is a good size hotel. The staff is very good and friendly and helpful. The air-conditioning in the room was great, Best I have seen in 20 years of travel. It was much better than our last stay. They couldn't find our reservation, they gave us a room we didn't reserve. Short of staff, we had to wait 45 minutes to checkin and that was a because we were diamond member, others waited much more. The food quality not so good. And the pool wasn't cleaned. The lobby is very big but no one there to help. One person per department.
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8.0opinión proveniente de
Staff was wonderful and very accommodating. Views were lovely. Pools and grounds were clean. Food was fairly good - Stick to Mexican in Mexico and you won't be disappointed! Staff didn't notify us when maintenance was being done on hot water, but answered questions at front desk when we called.
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10.0opinión proveniente de
The kindness and quality of service of all employees, quality of food, the great effort from everybody to entertain all guests. We even had a fabulous Mexican party!! The beach, not the hotel's fault, although the hotel could clean the beach a little bit
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10.0opinión proveniente de
I felt like I was on a big cruise ship! Everything you needed was right at the resort! Beautiful, amazing! I didn't like the fact that the adults only pool Had no music. It was quiet and secluded. I would've enjoyed mr worldwide/ someone over there to have music going for the adult only guests.
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10.0opinión proveniente de
We had a fantastic view of the ocean from our room - seriously amazing. The resort was beautiful and the staff were all friendly, helpful, and spoke really good English. The spa was so relaxing and pretty. Overall I really wish we had stayed longer. We were meeting up with my sister, my brother-in-law, and her two nieces so it was a perfect situation. Loved that food was available 24/7 including the desserts! Loved that food was available 24/7 including the desserts! The food was hit or miss - Mexican food was fantastic of course! We loved the Japanese place as well. The French place was mostly good but not quite the level you'd expect. We didn't get to try the Spanish or Italian place. There is little nightlife at the resort itself.
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9.7opinión proveniente de
The pools, beach view are breathtaking. Beach is not accessible because of strong current, but that didnt matter to us...we'd rather to be in the pool anyway. Being in an All Inclusive, we don't have to hassle about where to eat and that's really nice. Food was good, I mainly got seafood and lots of pineapple juice. Yum! We went during the 1st week of October -- perfect timing! Not a lot of people, but that could be because it just recently reopened (Sept 15) or it's still hurricane season? Every staff we came across has been VERY nice and helpful. Overall, even with the visit from a cockroach, we'd definitely come back and we highly recommend the place. There's a cockroach in our bathroom. Trapped it and called service to dispose it. We kept the bathroom lights on at night thereafter. We don't want to step on something squishy in the middle of the night!
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6.5opinión proveniente de
The rooms and hotel are very nice. The location is great for the views, but far from downtown Cabo San Lucas and you won't be spending much time at the beach or in the ocean. We had multiple experiences where are food and food service were subpar. A number of us also got VERY sick (food poisoning symptoms) and when I went to report it to the front desk we were treated as if we were just drunken who were hungover. There were two evenings where we went to dinner and most meals were brought out at random times, including a dinner where we had three separate tables sat at once and it took 2.5 hours until each table was finished due to how long it took for the various portions of the meal to arrive. I heard their Cancun location and service was very nice, but I would not recommend staying at this location.
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3.1opinión proveniente de
Norhing Club rooms are smaller than regular rooms. Management very poor in dealing with challenges.
