Hotel Romano Palace Acapulco

The view from the 21st floor was amazing! The room had a large balcony and it was quite spacious. Cleaning service was very good and although the hotel had seen better days, it was still rather pleasant. Staff were friendly and accommodating.

I had an accident by the pool and though we were offered a free breakfast and one dinner, I still feel that it wasn't enough. The manager of the hotel could have come down to speak to me in person since the incident could have been far more serious. I was sitting by the pool when I got hit on the back by something. It turned out that someone had thrown a metal wrench from a high floor balcony, it hit the terracotta tiles of the bar's roof, breaking a tile with the bits of broken tile falling on my back and causing several cuts. Pool staff were friendly and helpful and offered to call a doctor but I was OK. However, I was left fuming as there were no CCTV cameras and no way to find out what had happened and who had thrown that. If that metal wrench had hit me on the head, the injuries could have been atrocious. A free breakfast and a dinner do not compensate for what happened.

good view, this is what you pay for not bad for the prices, great location. :)

old hotel, no that confortable