Es un excelente hotel con muy buena ubicación, el hecho de que tenga playa exclusiva lo ase aun más especial. No todo me parecio bien. el personal es muy amable
instalaciones y nivel (estatus) falta de red wi fi
Que no hay rampas para llegar a todos lados, que no manejen paquetes de todo incluido
la privacidad y las instalaciones los precios de los restaurantes y las grandes distancias a recorrer. Los elevadores deben cambiarse
Por favor, escribe al menos 15 palabras
For a description of the Tides Zihuatanejo, look under PERFECTION in the dictionary. Beach, service, rooms, amenities, food, ambience, etc. We were so grateful for the online company offering a vacation package there. I am ambivalent about writing a rave review of this hotel, because I want it to stay quiet and available, but do want it to continue to be successful. From the hanging king-size beds beachfront, to the plunge pools, to the plasma TVs with DVD players, you will think you are in Mexican heaven.
Fantastic friendly service and beautiful beach.If I were rich Id go every year.The meal plan is the best way to go for a late breakfast and dinner.Well worth it because the food is great.We saved by going to the little store down the beach and buying beer there.At the tides they are $* each. Our room was wonderful and very cllean.The lagoon and all the lush plants make this resort so pretty.
The staff and ground at this hotel are absolutely incredible. The beach was well kept and their dine anywhere policy was very nice. I agree with other posters about the prices (a bit high in comparison to other locations). We took advantage of the spa and enjoyed a massage on the beach - truly incredible. Pro: Service was prompt and friendly. Put plainly it was the best we have ever enjoyed at a hotel. Everyone spoke English and was eager to help me learn bits of Spanish. Grounds were beautiful with flowers everywhere. Mixed drinks were great and the selection was incredible (150 different types of tequila?!). Finally the beach... raked each day with the perfect mix of palms and lounge chairs. The staff would stealthily set up a dining table directly behind your lounge chair whenever you requested a menu. Cons: The bed was one of those NASA foam things (not very comfortable for a whimp like me used to sleeping on a pillow top). There were some frogs in the lagoon that ke...
An extremely warm and inviting boutique style hotel. Great rooms, great food. Fun to lay all day under the palpas and order room service. Not for the faint of wallet though. It is pricey. Food was great as noted, but expensive. However you could walk down the beach and get a good meal also. Hotel room was awesome. We stayed in a Beach Suite right by the main pool. Service was good and the best part was the coffee they brought every morning fresh with pastries. We did have some left over food in the room however that got consumed by some smaller four legged friends, but we never caught them in the act. Note Area activities (i.e. snorkeling, scuba, tours) should be done off hotel grounds as they are marked up significantly at the Hotel. Definetly will return. Best vacation to date.
The Tides is an amazing place to stay. Can't say enough about the service, the accomodations, the pool, the beach...the list goes on. My wife and I came to celebrate our 1st anniversary with another couple and we were not disappointed. The staff catered to our every need and always went well beyond our expectations. You have to try the Sense of the Night dinner where you're served dinner on the beach at low tables surrounded by candles, relaxing music and a bonfire...it was awesome! A word of advice - go to the Comercial Mexicana which is $3 cab ride away and stock up on essentials like water, alcohol and snacks and these can be a bit pricey at The Tides. Great restaurants off site - La Perla is a good for an inexpensive lunch/dinner right down the beach from The Tides, Caprichios in Zihua has awesome burgers, Bandidos in Zihua good lunch and evening bar scene, Casa Bahia overlooks Zihua Bay and has fantastic views, try the tuna steak. Beccofinos in on the pier in Ixtapa is a bit price...
We were looking for a small comfortable hotel on the beach with good service and food and we got exactly what we were looking for and more. The staff were all very polite, efficient and courteous. Our beach side room was perfect with our only small gripe being that the bed was not very comfortable. The location is beautiful with lovely views that I never tired of. The adults only infinity pool was kept at a perfect temperature and with a no kids it was a great place to have a drink and relax. My wife and I would certainly return.
no children allowed, pricey but nice for the honeymoon couple
There seem to be 3 eras of construction - 1950s motel looking 2-story, 80's 1-2 story Spanish adobe with bright yellow interiors, and new modern spacious rooms with light neutral tones. We got the more modern and really enjoyed it - large, nice bathroom, pretty tile and stone work, nice private pool in front of sliding doors that the bed faced and small very private patio. Beach front and beach furnitue were nice. Service was nice - helpful, but not pushy or in your way. But, overall upkeep was 'okay' and staffing and amenities were slim. Couldn't ever find a towel on the beach or at the pool. Pools were small. Beach front wasn't raked regularly (and needed it). Products in the bath were of poor quality and had an offensive perfume smell. Felt nickle-d and dimed for water - a no name brand for $5. Food was of superior quality. But, food prices were outrageous! 'Spa' only offers nail services and massages, no lockers or way to spend the day. Taxi into town was cheap, quick, and convenie...
From the second I stepped onto their property, I was treated like a queen! Anything I needed, questions, they were there for me. I noticed they treated every single person like they were queens and kings. If you don't go, you will miss the best place on earth. I am 100% going to return in 2009. I'm already doing research for the best vacation packages. See you there!!!
The room was beautiful and the landscaping gorgeous. The Viceroy sits on a prime piece of beach real estate with a spectacular view of the bay. The food at the hotel restaurant however is average and the prices astronomically high. For example $62 for a surf and turf meal for one, without beverages. Upon departure from the hotel we were apprized of an additional 10% service charge per day for grounds keeping. I recommend eating elsewhere, you'll save a bundle and have a much better experience. Thursday night in Zihuatenejo is Pozole night throughout the village and I recommend visiting the Santa Prisca restaurant. Visit the Coconuts restaurant, El Mediterraneo, and save some money for an evening at Tentaciones. Use the buses and taxis to get around they're much cheaper than Renting a car and equally as accessible. Take a sunset cruise on the catamaran Picante. Book your excursions in advance yourself on the Internet You'll save money time and patience from dealing with undependable ...
Villa Del Sol is a great spot to head if you want to be waited on hand and foot. Service, food and grounds are A-1. Keep in mind this is a 5 star resort and the prices reflect that.'
It was my fiance's 40th birthday so we wanted to travel somewhere nice and relaxing. I searched the internet and found The Tides...based on the pictures, this was the place. We actually weren't expecting it to look as good as the pictures we'd seen, but it turned out it was even more beautiful in person--it is amazing. You feel like you are in paradise. We had a Lagoon Suite with our own private infinity plunge pool that was less than a minute walk from the gorgeous beach...and since it was the off-season, it was almost like having the place to ourselves. The suite was fabulous, the main infinity pool was fabulous (and for adults only!) and the service was fabulous. There were a few teenagers and smaller children, but for the most part, the guests were all adults, which we also found very, very nice. The only downside was the cost of the food and drinks at the resort itself; however, there are many restaurants along the beach in either direction from the resort--you literally ne...
Tiene una playa muy bonita y buen servicio en bebidas y alimentos. En la playa no tienen camastros, solo unas sillas muy viejas e incomodas. Las regaderas las tienen que remodelar, quitando sus tinas viejas.
La alberca y el acceso a la playa No nos respetaron el tipo de cama que solicitamos pedi king size y nos asignaron habitacion con 2 matrimoniales, solicite el cambio y no fuimos atendidos. Las instalaciones son muy viejas, las llaves del baño muy duras, la tina muy sucia, las toallas grises creo que algun dia fueron blancas, en general no tuve confianza en la limpieza, la terraza sucia. El personal siempre el mismo, es decir, quiza haga falta darles descanso para un mejor servicio. No se nos informo sobre el evento de la noche mexicana, si era con costo, nos pudieron avisar y decidir nosotros si asistiamos o no
El precio y la cercanía a todo. Saturado de gente, poco estacionamiento, no cabe uno mas.
Su ubicación La presión del agua de la regadera es demasiado baja y el mantenimiento de bañera deja mucho que desear, deberían tener mejor calidad los baños.
La ubicación Aunque los empleados son amables, tardaron mucho en encontrar la reservación.Necesita una remodelación de la recepción y loby
Es un hotel que se encunetra bien ubicado y permite tener despalazamientos por toda la costera de Ixatapa Los precios de los desayunos, si fuesen más accesibles, una mayor cantidad de personas lo aprovecharian.
la atención del personal el baño, que no tiene terrazas, y que solo cuentan con una silla de ruedas.
Su ubicacion, las instalaciones, el servcio amable de su gente
la atencion de sus empleados y su deliciosa variedad de alimentos deben mejorar en su room service y el servicio de internet ya que hay un acceso muy limitado.
La tranquilidad Pesimo sistema de Internet, tenia mejor señal del hotel adjunto.
que no tienen personal para masaje, personal para check out de hotel muy torpe
ubicación no servia el aire acondicionado hasta que lo reportamos
la alberca estaba sucia
la calidez del staff como tambien la vista de las habitaciones la playa siempre tiene bandera negra asi que no se puede utilizar. el servicio de internet inalambrico no existe sino en el lobby y solo en algunas ocaciones.
We've been in La Casa que Canta twice. Both for our anniversaries. We plan to visit it every year. One of the best hotels in the world, with the best service and the best food. Even though the beach is just 50 steps away you have a perfect view to the sea, the waves crash into the rock cliff amazingly. By far it is the best restaurant in Zihuatanejo (if you're not staying there, you should make reservation to have dinner). it has two amazing pools (one with a view to the bay and the other one with salty sea water), great to relax. Zihuatanejo is just 10 minutes away. It is a beautiful Mexican town with great tacos, restaurants, shops and bars. Safe place to spend vacations, safe place to travel, safe place to go with friends, family or for a romantic escapade.
Wonderful, friendly and helpful service from everyone there: especially Carlos, Martin, Jesus and Miguel. If your Spanish isn't great (mine certainly isn't), that is not a problem; their English is very good. The hotel is a little bit of heaven: only 30 rooms but with a good restaurant, bar with a great view over the bay, lush landscaping, lovely pool (with wait staff) plus the hotel is right on the beach. There's even a spa for massages, mani pedi etc. If you like excellent service in a small hotel with unbelievable value in an authentic Mexican fishing town (warts and all) that has lots of very good restaurants (from basic, inexpensive Mexican to fancy expensive international) this is the spot for you. If you want a huge, flashy, sterile hotel with lots of nightlife, multiple pools and lots of people eating and drinking all they can, then please go to Cancun. No complaints, but If I had to pick something it would be the spotty wifi. That being said, I went to relax not to surf the Internet or spend time on facebook
el hotel es comodo, bonito, bien ubicado, tranquilo, excelente para descansar, no habia agua caliente
el servicio fue excelente las instalaciones un poco descuidadas
La ubicacion del hotel La comida del bufette no ers muy variada, ni las bebidas tampoco
Lo mejor del hotel es su ubicación y la relación calidad/precio. Está bien si buscas un todo incluido en la playa. La comida, aunque sabrosa, no es muy variada. El gimnasio tiene aparatos viejísimos. Algunas habitaciones tienen hormigas diminutas (nada serio). En la piscina se junta mucha suciedad, la limpian poco.
Hotel viejo. Pobre mantenimiento. Fallas múltiples Nunca arteglaron el aire acondicionado
I liked the location. Close to the beach & on outer circle of shopping area & market. The staff where helpful & kind Many Mexican families staying there The air con kept breaking down. The roof top had so-so tables & chairs. Section of Roof top where one can see the ocean yet no chairs/umbrella there in heat of day. Swimming pool questionable. Repairs to water system had me without water during a shower.
We stayed here just one night because we were not starting our timeshare until Saturday. We had so much more fun here in one night that the whole week at the time share. Great swim up bar,friendly staff, fun activities and great weather. It is just a great place to stay.
We had a wonderful time in Ixtapa where we stayed at the Dorado Pacifica. We went with friends who were returning for the seventh time. My husband and I understood why our friends keep going back to the same hotel. It was situated in the middle of the Ixtapa hotels along the ocean and across from the market and restraurant area. The staff of the Dorado Pacifica were very personable. The restaurant and bell staff greeted us like old friends. The rooms were comfortable and the pool area was great. We joined the bocce ball games, watch water volleyball and other activities. I recommend the Dorado Pacifica to new visitors to Ixtapa and to old visitors if they aren't staying there already.
We have stay at this hotel at least a dozen times and we will continue to come back. They have great staff and an outstandingcaring general manager.
Although we are not fans of the A/I format, it was better than we expected. There was no problem getting any drink and most foods requested. The food was generally very good but did get a little tiresome after 2 weeks but there are still the excellent restaurants nearby. We just hope they will be able to survive with so many hotels going A/I. We probably would go back as we love the Dorado, especially their staff, Felipe, Jorge, Saul, Antonio and so many others. Our only concern would be the A/I. We would like to have a choice or maybe just A/I breakfast.
The hotel was very nosiey, dirty elevators and the food was vengeful. Especially the 'kosher' turkey/bacon. The room had a nice view, and was cleaned well. Typical problems at checkout with extra charges.
We could see the improvements made from last year with the all inclusive restaurants. The food is very good. Service around the pool is second to none. Allehandro was our waiter all week. We seldom had an empty glass... except when they ran ran out of beer 3 times! Remember folks with all of us from the midwest.. especially Wisconsin we're a bunch of beer fans.. as opposed to Bear fans! lol The pool staff really makes your day around there. Alberto, Himer, Lisbeth, and Bianca keep everyone entertained and brighten your day. Hope to be fortunate enough to return next year!
Good tourist class hotel with friendly staff. Clean public spaces and rooms. Food is the only dissapointment; but many good restaurant choices across the street in the plazas. Room maintenance issue was quickly resolved. Been there five years in a row and keep going back.
We really enjoyed the hotel. The service was always friendly and responsive. We were surprised that we did enjoy the food, mostly appetizers, breakfast and lunch at the hotel. They did a wonderful job of preparing the fish that was caught on our fishing trip .We knew we would be back when we were checking out. We were there for a week and met so many guests that had been going back for years.
All of the staff are friendly and efficient. Our 2 rooms were ready when we arrived. The lobby is open and attractive. Our rooms were not luxurious, but were nicely furnished and sufficiently spacious, with small, but comfortable balconies with ocean-view. It was only a little disorienting that our pool view was of the hotel next door, and our wi-fi connected us through that hotel's system. The washrooms are large and attractive with a large, really nice floor to ceiling shower enclosure. The pool is great, with a consistent 4 ft. depth. At one end, one can swim to the bar, where the depth becomes shallow, so that you can have a beverage while staying in the pool. The only 2 drawbacks are that, in Aug., the heat and humidity are intense, and the upstairs corridors are all glass-enclosed and not air-conditioned. Just by going from our room to the lobby downstairs, I was sweating so profusely that I could have easily returned to the room to shower again. The other negative is t...
I would recommend this hotel. People are very pleasent. It was peaceful, great for just relaxing.
If you want to lose all your money this is the resort to come to. To start, our room 2027 was extremely dirty. When we first arrived there was puke in our toilet already, and it appeared to not have been cleaned at all since the last guests. Also there was a trail of drips coming into our room from the room above ours that honestly looked like dried blood and there was a LOT of it. We mentioned it during our stay but it was never cleaned. Also my boyfriend was robbed 220 USD. The strange thing is is it seemed as if the person who took it knew exactly where to look because nothing else was missing only cash right from his wallet, his bag was even zipped back up. I do NOT trust the employees they barely spoke any english or at least pretended not to and would not do anything about the stolen cash. Also i showed security that i could break into our own room just by slipping the card between the door and lock so it was THEIR responsibility and liability that it was taken. The head of secur...
Loved staying here. It is a family based hotel, so expect family hours. Pool bar closed at 6PM. not a huge resort, but a few high quality restaurants. Better than most resorts I haves stayed at in Mexico.
I liked nothing. Yes, the hotel was not as advertised and was very dirty.
The family atmosphere was great, the staff were helpful and friendly. The water pressure of shower left a lot be desired but as long as you were not in a rush, it was ok. The restaurant was closed as the cook had been out for weeks, it would have been nice to know ahead of time.
Proximity to the Play Ropa. The flat screen TV and a fair amount of channels in English. Free internet. Rooms were nice, with a decent kitchen.It would The kitchen never seemed to be open when we wanted to eat something. They did not have a well stocked bar.
I loved the view from our room and balcony. The outdoor balcony had a small pool filled with cool water, perfect to cool off from a day at the beach. There was also a refrigerator, dining table, and kitchen along with comfortable lounge seats outside. I liked everything, but if we stayed longer, the stairs up to our room might have seemed like a lot, however since we were only there two nights, we managed just fine.
We enjoy this hotel. The food is okay and the entertainment is very good. The location is the best. Across the street is ful of eating places, shops and free evening entertainment. The breakfasts at the El Presidente are wonderful!! The staff is very friendly and helpful. This is our third stay here and will come back again!
The staff here are amazing! We just back on 12/08/12. They go above and beyond to make you happy, and they were so good with my kids, ages 8 and 4. I would highly recommend this resort!!
I feel I did not get my moneys worth, Food & Restaurant selection was not good at all - only good thing was the beach & pool... Very overpriced- Too Many pushy sales people-- Watch out they call it ''THE CLUB''
Though staff was ok We were extremely dissatisfied with the Quality of this hotel. The food was not edible in my opinion. Also my husband got sick after eating the second day there. I disagree with the 3-4 star rating it was given. I have been to Ixtapa many times and have stayed in far better accomodations. We will not return to this hotel!
My husband and I spent 5 nights at the intercontinental during New Years. We were very disappointed with this resort for several reasons. First, our room (ocean view) was very out of date and was definitely not a 4 star room. We tried to remain optimistic because we didn't plan on spending time in our room. The beach and pool were nice. However the main pool was very crowded and full of children. Typically this wouldn't sound like a problem, but the children were allowed to use any water toy in the pool they wanted...including WATER GUNS! Spending any time near the pool could mean getting sprayed by a water gun or hit with a toy. The food was awful. There was only one a la carte restaurant that was open while we were there and the food was pretty bland and boring. The buffets were pretty bad. We ended up eating most of our meals at the restaurants across the street or at the marina. We will definitely not return and will think twice about staying at another intercontinental resort.
The staff is friendly. I was worried about the food from other reviews. I don't know what they were eating but the food was good. We upgraded to ocean front. Was well worth it! Room service was prompt. Rooms were cleaned everyday. Resort is in a perfect spot. Walk across the street to other restaurants and bars for a change.
My family and I traveled to Ixtapa. The hotel staff is great. The tower is a little old. The hotel in under renovation. If you don't like humid smell upgrade and stay by the garden or ocean. My family and I would return to the hotel.
My husband and I recently spent our honeymoon at the Intercontinental-Ixtapa. Our room was updated- the bathroom was beautiful! We had a large deck off our room, and we were able to keep the room nice and cool during the day! The pool/bar staff is super friendly! Weekdays the hotel is very slow- which we appreciated. We were able to chat with many different guests! There is a great massage place down the beach (2 hotels to the left) if you are looking for an outdoor, beach side massage ($20 for an hour!), If you leave the resort to explore, I suggest pizza at Frank's and drinks at the General- both of which are across the street in the shopping plaza.
We stayed here May 18 thru May 21, 2012. Staff was very attentive to our needs. Rooms were nice and clean. Food was good. We really enjoyed the evening entertainment and the disco at the lobby bar. Pool is nice and big. Only recommendation is having more of a variety of food at the snack bar other than hamburgers, hot dogs, and nachos every day.
We have made three trips to this hotel in Ixtapa. We have always enjoyed the staff (friendly), the choices of food, entertainment. the pool, and the closeness to shopping. This will always be our hotel of choice.
The Intercontinental Ixtapa Resort All-Inclusive Hotel was average at best. The pool area was beautiful, but the rooms were not as advertised. The rooms looked old, and as if they had not been updated since the 80's (other than the flat screen TV). They were hard to keep cool, and the elevators were not able to keep up with the volume of people. The food and drinks were average, but the service was great! Don't expect 3 star accommodations. I would give them 2 stars at best!
There was 4 couples that stayed at the Presidente Hotel from 1/22/09 to 1/29/09 and we had a wonderful time. All staff was wonderful, they were all friendly and helpful. This was a clean resort as the staff was always sweeping, cleaning the pool, and sweeping all the sand up cleaning everything else all the time through the day. The food was good also. There was many choices from Italian, French, mexican and traditional buffet food. They have many different events going on everynight for entertainment and during the day they kept you busy if you wanted to join in. The rooms were also clean and everyday we had flowers on our pillows. Yes they need some work but what hotel doesn't even in the United States. I would definitely stay here again as we enjoyed ourselves very much and you couldn't ask for a better vacation.
The physical facilities at the hotel are very adequate and I really liked the attributes of a small hotel. The beach is great, the rooms are comfortable, nice pools, and the grounds are carefully maintained. However, I experienced two major disappointments during my vacation that will stop me from staying there again. 1. The practice of guests being permitted to reserve poolside tables & chairs 2. The excessively loud evening and early morning nightclub noise/music from the three nightclubs that surround the hotel
Very pleased with all aspects of the hotel and amenities. Had more to offer than the descriptions I found online. Also the location couldn't have been better, able to walk or take a bus to all the sites.
This will be our 4th year at this hotel. The staff has proven to be very comforting. I do find the beds to be a little hard however at my request they provided a cusion. Carlos is a great bartender and service over all is excellent. Food is good not over the top great but not over priced either. This hotel has been a great get away for us and we plan on returning for a long time.
Front desk personnel are friendly & efficient. Hercules is the best poolside server! Food is excellent. Room cleaned early each day and attention to artistic floral/towel arrangements. All personnel is friendly and helpful.
Problem: Guests reserving poolside tables & chairs\n I recently returned from a two week stay at the Posada Real Hotel, Ixtapa. There is indeed an active informal, hotel policy permitting guests to reserve poolside tables & chairs. Hotel management does nothing to discourage the practice and in fact they encourage it. Each day, these self centered guests leave their towels, books and other personal items on the desired tables and chairs, thus insuring that they have the same site at the pool. This was done, day after day, at most of the poolside tables. Hotel management never removed these 'reserving' items at the end of the day, thus encouraging this behavior. When I complained, the hotel management suggested that I do the same. I didn't take their advice, because that goes against my concept of fair play. One group of guests, from Brownville, WI, created their own little compound area by pulling two tables and extra chairs together and that was their exclusive domain for...
CONSIDERING THIS HOTEL?... BE ADVISED: Excessively loud nightclub noise/music is a real problem at this hotel. The hotel is surrounded by three nightclubs and they are permitted to party on until 5:00 am, or beyond, seven days a week! These are open air nightclubs, so the building does not contain the sound. The open style hotel architecture and single pane windows, that do not seal, contributes to the transmission of this offensive sound. These clubs go long and loud even if they have only a few customers. One morning I visited these clubs at 2:30 am, because I was unable to sleep. Carlos & Charlies had only a few customers and Park Royal had seven customers, all were seated at the bar. No one appeared to be particularly interested in the music, but the music volume was still excessive! When they do have a large group of people the noise is unbearable, especially when they add a screaming D.J. to the scenario. I spent the last two weeks of January 2008 at this hotel. The e...
room was cleaned- cleaned- once in 7 days we were there. Took 3 calls to get towels- they forgot to replace them when they came in to clean. The rest of the week they came in to make the beds and nothing more, leaving dirty floors and more shampoo. We were greeted at the front desk by a very unfriendly receptionist-seemed it hurt for her to smile! If you're looking for a cheap room this place is for you--I've never not liked a hotel or written a complaint but this time I was truly disappointed...the all inclusive domestic drinks were the highlight and most likely what made it tolerable...
We had just a wonderful time. The staff is the best! Great Service overall. H and C were the absolute best!! The only complaint I would have is there was a few too many kids.
We spent 2 weeks at the pacifica and spent almost every breakfast at this hotel instead. The staff are friendly, fun and very accommodating. We plan to go back and stay here instead of the pacifica at twice the price
The pool was awesome. Missed not having lounge chairs on the beach. Hercules couldn't have been more accommodating. A quiet relaxing vacation.
People have complained about the food, I thought it was fine. The beds are hard as a rock though.
We had a great time! Staff upgraded our room for an ocean view w/o extra charge.