Ramada by Wyndham Mexico City Reforma

A bed.

Pretentious and overrated hotel with outdated rooms and unfriendly staff.

Location, this is a crime zone, this is a whindham hotel., but only offers two English channels, CNN, and fox news..

Location right in between the monumento and Bellas Artes, walkable to both, was good, as long as you ignore all of the hookers standing around outside.

Reception was appallingly horrible. Incompetent woman at front desk refused to give me the room I reserved, giving me four trips up and down the elevator to incorrect rooms until a merciful bellman rescued me and took me to my room. Even then, the front desk idiot called me to make it like she was doing me a favor to let me stay in my room. My guests were harassed. Pool attendant guy was grumpy and miserable. Room service overpriced. Except for the sweet bellman, this place is a disaster.

The bed was very comfortable but not much else.

I should have checked the map because although this hotel is called the Ramada Reforma, it is not actually on Reforma and our taxi had difficulty in finding the place. The hotel has limited facilities, although it states there is a Spa, this is actually only a Sauna and Gym. There was a private function (for approx 8 people) in the swimming pool area when we checked-in so we could not use the facility. The "restaurant" is in fact a cafeteria. Check-out was slow as the billing reconciliation had not been done. I booked a Suite and ended up in a room. All in all, a poor experience on what was the conclusion to a Honeymoon with my wife.