Comentarios recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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4.4
No available cars
Desventajas: I rented a car with a B class, but when I arrived they told me that they didn’t have that size and there were only two kinds left with a high price.
opinión proveniente de
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2.0
Once I get to rental office my price was 5 times higher!!
Ventajas: Nothing
Desventajas: Online price is way off!!!!
opinión proveniente de
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6.0
Very confusing
Ventajas: The fact that it is a recognised brand
Desventajas: No one knew where the Hertz kiosk was. No signs to direct you. No sign on the pickup van or where you needed to be to get picked up. Not user friendly
opinión proveniente de
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10.0
Ventajas: Todos los trabajares de Hertz se portaron de la manera mas atenta ,el auto limpio,la cuota del carro fue la que me prometieron ,asistencia para regresar al aeropuerto en fin muy buen servicio.
opinión proveniente de
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2.4
overcharged us, Terrible service, junky tiny car
Ventajas: The return went pretty well and shuttle left on time.
Desventajas: They reserve it as one price and then they never have the car and then charged us more money for a far smaller car than what we reserved for. They wouldn't allow us to waive the insurance even though I had a printed letter from my insurance and I agreed to a large deposit. I'll never rent here again.
opinión proveniente de
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2.0
Would not honor rental cost - poor service
Desventajas: We arrived within the 2 hour pickup window clearly stated on the customer rental agreement. However, both the sales rep (and the manager) would not recognize our rate and were pushing us to pay $240 more for the 1 day rental. When we refused, they started bargaining - reducing it to $120 USD, then $85 as their "final offer." As a global brand, we expected Hertz to maintain it's quality - no matter its location. We were hoping to avoid such bad experiences like this by going with your company. We ended up just canceling the car for the day -- missing all the activities we already planned and booked for the day (losing that money and our valuable vacation time).
opinión proveniente de
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2.0
No reservation found in their system
Ventajas: They didn't find my reservation and wanted to charge me some Absurd amount per day for the rental so I went to another company.
Desventajas: They were not able to find my reservation. So I used another company with better rates.
opinión proveniente de
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6.8
Hate the bait and switch mentality with car rental
Ventajas: Great car, easy access to the company.
Desventajas: I rented the car with a charge of US$150 (approx) but ended up paying US$550 due to insurance charges, etc. Can-t companies simply quote the full amount for the rental or separate the line items so that we know what the charges are?
opinión proveniente de
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4.4
No hay coches disponibles
Desventajas: Alquilé un coche con una clase B, pero cuando llegué me dijeron que no tenían ese tamaño y que sólo quedaban dos clases a un precio alto.
opinión proveniente de
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2.0
Tras llegar a la oficina de alquiler mi precio era 5 veces más alto!!
Ventajas: Nada
Desventajas: El precio que se muestra online es desajustado!!!!
opinión proveniente de
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6.0
Muy confuso
Ventajas: El hecho de que sea una marca reconocida
Desventajas: Nadie sabía dónde estaba el quiosco Hertz. No hay señales para dirigirle. No hay señal en la camioneta de recogida o donde usted necesitaba ser recogido. No es fácil de usar
opinión proveniente de
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10.0
Ventajas: Todos los trabajares de Hertz se portaron de la manera mas atenta ,el auto limpio,la cuota del carro fue la que me prometieron ,asistencia para regresar al aeropuerto en fin muy buen servicio.
opinión proveniente de
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10.0
Ventajas: Todos los trabajares de Hertz se portaron de la manera mas atenta ,el auto limpio,la cuota del carro fue la que me prometieron ,asistencia para regresar al aeropuerto en fin muy buen servicio.
opinión proveniente de
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10.0
Ventajas: Todos los trabajares de Hertz se portaron de la manera mas atenta ,el auto limpio,la cuota del carro fue la que me prometieron ,asistencia para regresar al aeropuerto en fin muy buen servicio.
opinión proveniente de
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4.4
No available cars
Desventajas: I rented a car with a B class, but when I arrived they told me that they didn’t have that size and there were only two kinds left with a high price.
opinión proveniente de
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2.0
Once I get to rental office my price was 5 times higher!!
Ventajas: Nothing
Desventajas: Online price is way off!!!!
opinión proveniente de
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6.0
Very confusing
Ventajas: The fact that it is a recognised brand
Desventajas: No one knew where the Hertz kiosk was. No signs to direct you. No sign on the pickup van or where you needed to be to get picked up. Not user friendly
opinión proveniente de
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2.4
overcharged us, Terrible service, junky tiny car
Ventajas: The return went pretty well and shuttle left on time.
Desventajas: They reserve it as one price and then they never have the car and then charged us more money for a far smaller car than what we reserved for. They wouldn't allow us to waive the insurance even though I had a printed letter from my insurance and I agreed to a large deposit. I'll never rent here again.
opinión proveniente de
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2.0
Would not honor rental cost - poor service
Desventajas: We arrived within the 2 hour pickup window clearly stated on the customer rental agreement. However, both the sales rep (and the manager) would not recognize our rate and were pushing us to pay $240 more for the 1 day rental. When we refused, they started bargaining - reducing it to $120 USD, then $85 as their "final offer." As a global brand, we expected Hertz to maintain it's quality - no matter its location. We were hoping to avoid such bad experiences like this by going with your company. We ended up just canceling the car for the day -- missing all the activities we already planned and booked for the day (losing that money and our valuable vacation time).
opinión proveniente de
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2.0
No reservation found in their system
Ventajas: They didn't find my reservation and wanted to charge me some Absurd amount per day for the rental so I went to another company.
Desventajas: They were not able to find my reservation. So I used another company with better rates.
opinión proveniente de
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4.4
No hay coches disponibles
Desventajas: Alquilé un coche con una clase B, pero cuando llegué me dijeron que no tenían ese tamaño y que sólo quedaban dos clases a un precio alto.
opinión proveniente de
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2.0
Tras llegar a la oficina de alquiler mi precio era 5 veces más alto!!
Ventajas: Nada
Desventajas: El precio que se muestra online es desajustado!!!!
opinión proveniente de
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6.0
Muy confuso
Ventajas: El hecho de que sea una marca reconocida
Desventajas: Nadie sabía dónde estaba el quiosco Hertz. No hay señales para dirigirle. No hay señal en la camioneta de recogida o donde usted necesitaba ser recogido. No es fácil de usar
opinión proveniente de
