Room very comfy, large and clean. family ori ented environment, nice pool, nice installations. quiet, secluded, safe, private gate, plenty of parking. Only one tv in living room, wi-fi a little weak, no activities at the hotel, no music, no breakfast specials, nothing included but the room. gym too small, hot, air conditioner not too strong. Restaurant in the facility too expensive. drinks at the bar served in plastic cup. No free shuttle to the city, about 2 miles from the main streets for shopping and eating. You need to rent a car, beware no to buy extra insurance or the price will double up. just stick to your budget, we paid $22 per day, unlimited kilometers.
The location on the marina is great. You are greeted by pushy women that try to get you to listen to a timeshare presentation. They continue to hound you the duration of the stay. Front desk staff speak good English, slow to check in, check out and provide change. Location is great. Upon checkout we were asked to pay for the pillow case that had two drops of blood from my husband's bloody nose. They held up our check out process to bring it down and show us in front of other guests! I would not recommend staying here!
Their staff was amazing!!!!!! World class service! They treated my girlfriend and I with the up most respect and courtesy. Very friendly and helpful staff, who their first intention was to cater to your every want and need. I will definitely be staying at the marina fiesta again! Loved the location and the varieties of places it had to eat and enjoy a drink. Thank you to the entire staff! Loved everything!
We could not view the nice homes in the surrounding hills and see the marina from the hilltop.
The location was very convenient to the marina, restaurants, and shopping. The staff was great, from the front desk to the housekeeping staff to the servers and bartenders, everyone was great and friendly. Food was decent as we're the drinks.
Great location and the restruante food was really good and accommodating. We brought fish we caught and they did a fish fry for our big group of 30+. Excellent customer service at the hotel also.
El personal era muy amable, las instalaciones tienen mucho que ofrecer y la ubicación era genial. La ducha podría haber sido un poco más limpia. La habitación en la que nos alojamos era una de las viejas, no ha sido recientemente renovado. Nuestros amigos estaban en una nueva habitación y fue maravilloso.
Serenity Maids came in a bit late in the afternoon and only one good restaurant for an all inclusive.
The adult only hotel and the sunsets over the pacific. The 'free' shuttle has to be scheduled a day in advance. My room was dirty, smelled of mildew and the fridge did not work nor did they stock it.
Loved the great pools and so close to ocean
Love the people and the hotel amenities Great stay, no complaints at all
The staff and service were amazing, this was our second year at the Sheraton and the staff remembered us from last year. The entire stay there was amazing!!! I would recommend it 110% to anyone! It would be nice to have the convenience of Jet Ski Rentals on the beach and Parasailing. The Westin in Maui has an area of the beach for this and it's convenience is great for those that want adventure without leaving the resort!
This was a last minute girls trip and booking and I have to say I am so happy with our choice. The hotel was very clean and the grounds were beautiful. Beach is gorgeous and kept clean. But is not recommend or swimming. Food was pricey but good. I liked the $12 shuttle to downtown area. I did not use the spa or gym but I did check them out. Very nice and well kept. Most of the staff all speak English and were very friendly. Love the purified water fountains near the ice machine. I wish there was an All-Inclusive option for us. We got a great rate on the room but the food and drinks made up for it. I also wish there was free wifi. However, can't complain we got a great rate on the room.
This is a fantastic resort, probably the most beautiful I've ever been too. My only negative was that they tried to push timeshares on us too much. After dealing with the non stop hassling from locals outside the resort, I was hoping for a break from it once we got to the resort, only to find more schemes being thrown at us.
The beach, pool, lush vegetation and hotel design. The mexican restaurant was terrible.
esta muy comodo solo que en su pagina ofrecen 25% de descuento y desayuno buffet al llegar alla no lo dan.............. el precio de los alimentos es caro pero de calidad
los precios.una cerveza 85.00 pesos es un robo.tranportacion a aeropuerto un robo en sociedad taxistas y bellboys.
La habitacion que supuestamente yo reserve no tenia nada que ver con las tres habitaciones que me propusieron. Tuve que aceptarla, primero: porque no tenian otra y segundo: por ya era demasiado tarde y no tenia tiempo de buscarme un nuevo hotel! No bstante volveria a este hotel.
Location is ok but a lot of traffic. There is no hot water in the showers which is fine for the run down little hotel it is but they rate themselves as a 3 star and charge $-- a day and when you have expectations of staying somewhere nice this hotel is a massive dissapointment.
Location was great No hot water in shower, paper thin walls, and shower water pressure was not good. We only stayed 1 out of the 4 nights there. We booked another hotel.
Location is perfect. It is close to everything. Pool area is very nice. The cost is great! Shower was not that cleaned (there was hair in the tile) and there is no place to place your shampoo, etc) Walls in the room are not nice to the eye (too rustic) I guess room was good for what we paid, but it would be nice to make the room nicer.
Increíbles vistas Muchos restaurantes a poca distancia a pie Grandes habitaciones Cada una de las personas de nuestro grupo tuvo que cambiar de habitación porque las iniciales que nos dieron eran terribles. Que te cobran por todo (sin mucho aviso). Por ejemplo, yoga era $17 y no tan estupendo. Pagamos más de 400 dólares por noche por una habitación básica así que por ese precio sentí que algo debería haber sido incluido.
Rooms well appointed and spacious, even studio. Beautiful pools. Walking distance to town, but not in town. Staff very courteous, and put up with my marginal Spanish. Fully stocked w/ pots, dishes, nice coffee maker etc. All rooms face pools & ocean (that we saw). Great gym. Listed in approx. order of importance: Restaurants serve almost all American cuisine - not what we want in Mexico - need to add some good / local / distinctive Mexican cuisine (not just ceviche)!! Has beach front, but surf is too strong to allow swimming, and not quite wide enough to allow laying out on beach. Lighting in room (kitchen area of studio) could be better. The piped in TV is a Canadian system, which is OK, but when you're paying top $$ for place that caters to Americans, an American TV system would be appreciated. Drink prices are a little high (though you don't go here for bargain prices :-)).
We stayed at the Villa del Arco Beach Resort and Grand Spa while on our Honeymoon! The place awas BEAUTIFUL and absolutely amazing! The staff were friendly and the place was really clean! I would def recommend this place to anyone heading to Cabo. It's about a 15 minute walk to town. Very safe while walking at night or daytime! Close enough to town but you don't hear all the nose. The white sand is wonderful!!! We will def go again!!
Villa del Arco is a really nice place. The suites are spacious, clean, comfortable and pretty with awesome tubs. This is not a wild, spring break place - there were families and couples but no wild teenagers. The food is decent, the hotel is on a swimmable beach with a fantastic view of the rock formations, as long as a cruise ship wasn't blocking the view. Service pool side was a little slow, but exemplary everywhere else. Got to remember to avoid the time-share jackals just outside of customs!
We stayed there last year and it was so great we booked it again for this year. The food, drinks, staff and rooms are amazing! Doing the all inclusive is the way to go. Being able to go to the other sister resorts is a bonus as well!
This condo was within walking distance of the town and very easy to take a taxi if you preferred not to walk. Grocery shopping was a little more difficult, but still within reasonable distance. The accommodations were great and the housekeeping was excellent.
Do the all inclusive and pay for tips only. The people make you feel at home. They actually welcome you home. The timeshare would be a great deal if you have the $$. You don't have to sit through the presentation to get the GOLD Card for discounts just tell the concierege 'This is my 10th trip to CABO'.
Liked the location which is walking distance to town. It had good pools and food. No complaints. Would stay there again.
I will say that overall the hotel is beautiful, better than a lot of hotels. Compared to the other two Villas, Villa del Arco is my favorite. But this is why I give it 1 star: At first glance, its gorgeous, but for this trip it was the little things that added up. I had a stain on the cover of my blanket, the paint in the corner of the shower was peeling, and I was caught off guard by the blunt nature of the concierge telling us the Airport Taxi guy who tried to sell us on tours, was scamming us, apparently its a HUGE problem there. But the kicker, and what I could have cared less for, was the aggressive nature of the Time Share sales team (or as they called it, they well an 'Experience'). Charming as they were, they wasted 7hrs of our day, after saying no multiple times, then telling us American's have a fear mentality, then placing us in the back office saying we needed to take a survey, but sending in two more sales people - I will say I learned my lesson. After a strenuous day, we...
I took my wife for her Birthday. The staff made her feel very special and went above and beyond our expectations. So, the sevice was great. The Room was very nice and we had a view to the Arch. The staff went out of their way to make your vacation the best it could be. We will be going back.
Loved, loved, loved this hotel! Gorgeous grounds, great location, good food. Staff was very friendly. Will definitely return! We did the all-inclusive. The only thing I thought was weird was that mini-bar items were not included. We've stayed at the Riu Santa Fe before. Also very nice, but would probably select this hotel over that one.
We stayed for a week with friends in a two bedroom unit. We enjoyed fabulous views, a beautiful room, very gracious and friendly staff. The service poolside and in the restaurants was exceptional. Villa del Arco had a relaxed pace, not overly crowded, I believe it has fewer units than many of the beach front hotels, so getting a lounge by the pool is easier and less crowded. You can walk to town or take a taxi for $*US. We ate at the La Perla restaurant at the hotel. Food was excellent but it is more expensive than many of the in-town restaurants. I highly recommend this hotel.
The resort is beautiful, the rooms are very clean and one of the most comfortable beds I have ever slept in. The food quality was good, but....if you are looking for the all inclusive experience don't look here. You have to sign a receipt for every drink you order, every lunch you eat everything. We were with a group of 20 people and waited sometimes up to 30mn for a drink order to be filled, the servers were all very friendly but very slow... same with dinner - we ate late each night and it usually took an hour or more to get your food.
The hotel was very clean! We did not eat at the hotel but heard it was good. We went in jan. the weather was 75 to 80 every day. The staff will hook you up with many fun activities for the hole family. The town is only a ten minute walk down the street or you can walk the beach. When you get off the plane get your bags and find a taxi if you did not set up a shuttle service. Other hotels have sale reps trying to sell time shares in the terminal. Look out!
This is our second stay this year at Villa La Estancia and our fourth visit to Cabo. I highly recommend this hotel. I have an 18 year old daughter and she loved it as well. Getting the two bedroom allowed her and a friend to have their privacy (as well as us!) Great room great staff, great food. I cannot say enough good things. Kudos to Ramon and Leo at the pool, Jimmy at the front desk and all the staff. We loved it and are already planning our next trip!
Room was really nice. We had the suite and there was plently of room. This is hotel is a residential type resort. Owners own several weeks here and it is considered a private residence. We were pretty much roped into a timeshare presentation for the hotel next door. Only got a free breakfast, a gold card (saved us about $10 - not a big deal) and we were asked to pay the tip at breakfast. Definitly not worth our time but couldn't seem to get out of it - they were very persistent. The first person Brenda was nice about it, but then she brought in the 'big guns' who I disliked very much. I did not feel he was making true statements. Brenda finally saw I was getting upset about the whole thing and decided to cut us loose. It was hard getting chairs around the pool. I'd recommend getting there early in the morning if you want to sit poolside. All of the people were very nice and helpful. The tour desk gave us about a 20% discount on the activities we booked with the hotel. T...
Would I go back? No. Every local every 10 feet hawks timeshares, trinkets, boat rides, etc. Airport lobby guys with official looking badges offer help only to segue into a sales pitch. Beaches are beautiful - when you can see the water between the 2 or 3 cruise ships, dozen yachts, and myriad skiffs, speedboats, and jet skis. Don?t swim off the beach. Scuba diving locally is a lawless meat market of dive boats, glass bottom boats, kayaks, and jet skis. Underwater, life is abundant. It's a paradise overwhelmed with uncontrolled development and tourism. Too bad.
I thought the hotel was beautiful and clean. When we arrived the hotel reservations were ready for us and as we checked in we were given a hand exfoliation and a guided tour of the premises. I couldn't have been more impressed. The restaurant was delicious and the service impeccable. Outstanding spa with massage therapists that are very well trained. The pool side staff were friendly, and top notch. Our towels were laid out on our chairs for us as soon as we arrived each day. My husband and I would tell everyone about this hotel and we plan to go back.
Beauiful hotel, amazing food at La Casona, great room, great service, beautiful pool, had a wonderful time. It was just me and my husband and we really enjoyed our stay. It was close to town so we could easily shop and eat in town. The beach was nice and the peddlers weren't quite as aggressive as in Mazatlan.
A gorgeous facility in the perfect location! The pool was gorgeous. The view was spectacular and the location was perfect. We could walk to town on the beach but we weren't in the middle of the spring break crowds. We ate at the poolside restaurant which was great. There weren't many; other options. We traveled with two teenage kids and we booked many activities through the hotel. Our only complaint was we waited three hours for our luggage to be brought up and when I went to get it , it was still on the street.
accomodation are gorgeous, but it is all about money. The all inclusive plan is a joke. You could only choose from 2 resteraunts and there was only 4 items on the menu you could have. The good stuff was extra. Gratuities added at will. Would never go back!
We had the best time at La Estancia. The suite was gorgeous and spacious. We loved every minute spent in our room and the pool/beach.
Staying at Villa La Estancia was a great experience. The rooms were neat, clean, spacious, and comfortable! The outdoor grounds and pools were absolutely gorgeous. The staff was very friendly and accomodating! Villa La Estancia is a great place to stay in Los Cabos!
It is a really nice place. The personnel are very pleasant. Considering a long flight, with all the time share sales people hounding you at the airport, a long shuttle ride, all we wanted to do was get into our swim suits and start enjoying our vacation. Check in was quite slow, and the room was not ready! The time share purchase presentation at the place is an option. It is worth it to go to it. You will receive a 'gold card'. It does get you 15-20% off food and beverage. Even though we where offered much better deals at the airport and walking around. Be aware, there are time share sales people all over! Food at La Casona is very expesive, and just ok tasting. But convient. There is the supermarket across the street , with a bakery/lucheon. Buy your beer their and bring it up to your place. The beach is nice and clean. The local beach salespeople are a hassel also. Some offer you 'anything you need' , meaning drugs. Becareful walking aroung town, which is about 20 m...
From the moment we arrived we were welcomed. We had a problem with our refridgerator and they gave us a free room upgrade to a suite. Definitely get a suite if you are staying here. The suites are like a home away from home, with a full kithchen, dining room, living room, washer and dryer, two bathrooms, and a master room... they are perfect for a family traveling with children. In the living room is a couch bed and in the master room is a Cali King size bed and it is superior in my opionion (10 sleep number if you know what I mean.) The Pool is amazing, with a bar and dinning at your finger tips. One of three Jacuzzi's over looks the ocean with a bon fire right next to it, which you can enjoy late night. Overall this is a great hotel, you never have to leave because they have shopping and a market on the property. Check it out you wont regret it!!! I am going again in March!
Excellent concierge service. Limited ocean view. Would visit again as the price is reasonable. We were traveling with two other families and the other two got upgrades.
Calidad del complejo. Distancia desde la habitación a la playa. Largo paseo con varios ascensores.
Nos gustó mucho la variedad de piscinas para escoger y el entretenimiento diario. La conexión no era buena y tener que pagar por el gimnasio.
Las vistas eran bonitas El personal era solo aceptable, la limpieza no era correcta
Great location, great rooms, beautiful views pool size and amenities
The cleaning lady stole all of our cash from our wallets on the second night of our stay. All three wallets where empty! She stole $260.00 yes we were really upset. What made it worse was the manager Moises did not believe us and said his staff was trustworthy and we are making everything up. What a jerk. Anyways, with that and all the beggars all over the beach and everywhere on the streets and the marina it's really hard to enjoy yourself. We will never go back to Mexico ever. The maid stole all of our cash $260.00
The entire staff... from the front desk to pool staff, to room attendants were remarkably professional and helpful. I witnessed some extremely rude guests (as much as shouting at front desk staff) and they were always handled with tact and politeness -- when it wasn't always deserved!. Everyone went out of their way to provide excellent service to me and my family. There are plenty of hotel staff, constantly busy ensuring that the resort is kept clean. Staff are well trained and attention to detail is excellent-- staff continually clean plants, windex glass, garden, check pools, etc. They are consistently friendly, unobtrusive and responsive. Nice rooms. Food good. the constant music and noise is unwelcome. The Baja Brewing Company played loud music a number of nights during our week stay -- past reasonable bedtime and quite time...... some silent refuges on the site would be welcome -- it is impossible to escape the constant loud music -- even early in the morning on the beach.