Hoteles en Ruinas de Palenque

Ventajas: Casi todo.

Desventajas: El restaurante está muy abierto- el que está al otro lado de la calle es más acogedor, especialmente cuando hace buen tiempo.

Ventajas: La tranquilidad del lugar y sus instalaciones!!

Ventajas: The location is perfect, it was really nice to spend a few days surrounded by nature and very close to the ruins

Desventajas: The staff could have been a bit more helpful, for example i wrote an email and never received any reply

Ventajas: Nice and comfy camping with nice cabins... Jungle sounds from evening till morning are big adventage. Restaurant at the place, driving to pyramids takes approx. five minutes.

Ventajas: Great staff, happy to assist with everything. Showers are shared but always has hot water. Great jungle atmosphere!

Desventajas: Not a lot of privacy in the toilet/shower area

Ventajas: Location! Awesome staff. Monkeys as well.

Desventajas: A bit noisy at times with late arrivals and such. Restaurant just so so.

Desventajas: La regadera estaba rota

Ventajas: Muy limpio y buen cuidadas instalaciones. Estàs en el medio de la naturaleza, puedes escuchar Todo tipo de aves y monos Baño en la habitación compartida con camas dobles muy cómodas.

Desventajas: Desayuno no incluido.

Ventajas: El camarero del restaurante el un tío encantador y las cabañas están en un entorno espectacular.

Desventajas: Piscina pequeña y mucha gente.

Ventajas: Un lugar con encanto, todo muy limpio

Desventajas: La ducha no tragaba del todo bien

Ventajas: Los monos en la mañana rugen y eso te hace sentir parte de la jungla, un lugar bueno dentro de la jungla y seguro a la vez

Desventajas: Tal vez el personal pudiera mejorar un poco pero no significa que estuvo mal.

Ventajas: Super friendly and helpful staff! Gorgeous garden with peacocks and howler monkeys. Walk distance to the ruins and Aluxes ecopark. Highly recommend!

Ventajas: Beautiful location

Desventajas: From the front desk to the restaurant to the internet nothing worked. Ordering a coffee or a taxi seemed to be the most difficult thing in the world. You have to pay for water. Our bill never added up. The staff had no idea what they were doing. Everything from the restaurant cake wrong and the internet didn’t work. An absolute joke. Pool was first and much smaller than it looks in the pics.

Ventajas: Jardines preciosos, camas cómodas, buena comida, cerca de las ruinas, buena conexión wifi, bonitas piscinas.

Ventajas: Que es un lugar lindo , que estás en contacto con la naturaleza , que su alberca es muy bonita y el personal es muy amable

Desventajas: Solo pondría más atención en los meseros que atienden en el área de la alberca

Ventajas: Todo! Sin duda todas las veces que he podido disfrutar de esta experiencia, siempre son gratas. Desde el personal de recepción, como el bellboy y meseros.

Ventajas: La naturaleza

Desventajas: Todo muy bien

Ventajas: El hotel esta muy bonito , mucho contacto con la naturaleza, la alberca increíble

Desventajas: El restaurante tardó mucho en atendernos las camas pueden ser más cómodas igual las toallas del baño pueden ser de mejor calidad

Ventajas: Restaurant food & staff great. Pool magnificent.

Desventajas: Although I made the reservation for two rooms, I was told I would be charged when we arrived. We got there 2 hrs before check in & they had already charged BOTH rooms to my visa although that was just to hold the booking as others were planning to pay. When they credited my visa, the rate had changed so I ended up paying $19 more as the charge & refund conversion were not the same. As the refund didn’t show up until AFTER we’d left, Although the charges appeared the same day, there was nothing I could do.

Ventajas: La alberca y las habitaciones

Ventajas: Las albercas y las habitaciones

Desventajas: El restauratnte

Ventajas: La alberca es lo más hermoso del lugar

Desventajas: El hotel es muy bello, las habitaciones muy cómodas, el personal super agradable, la alberca está hermosa.

Ventajas: The jungle setting was fun and the Pool area is great.

Desventajas: Beds were hard.

Ventajas: Lovely surroundings - howler monkeys at night. Hotel extremely clean

Desventajas: We are in the restaurant for dinner and breakfast. Waiters very attentive. However most of the food seemed to be cold. Had a Mexican platter and only one item was hot. Not sure if this is usual.

Ventajas: La piscina, la ubicación. la naturaleza que le rodea

Ventajas: The pool is great.

Desventajas: The reception workers are awful. I paid for the hotel online 1825 peso including breakfast, the people in the reception told me that i need to pay the taxes and i said no problem, but then, the showed me a fake recipt where it says that i paid only 1620 peso, and asked me for 450 peso taxes insted of 247. They accused me for theft and even had a worker from booking to call me and saying that if i dont pay i need to pay the full price. The worker from booking was rude and didnt want to listen. Eventually, after 3 hours fighting they decided to give up and we decided that we continue when the boss arives. When the boss arived they printed a fake recipt again and i asked where is the original one anx they said they dont know what i speaking about. Sadly for them i kept the original one and went to my room to get it and showed it to their boss who was shocked from their behaviour. He offerd me as a Compensation to give me back 247 peso, are you serious?! My mom came all the way back from israel to visit me and i spend 3 hours fighting with your laying worker and 1 hour with you and thats all you give me?! Bonuse point: We went to get the "vip relaxing massage" Worst Massage In My Life. My neck is stuck and back hurt after the massage, the wprkers werent nice, the room was freezing, and the massage was painful. Ill never be back. And i except from you booking for a Compensation. I paid a lot of money for a really shitty experiense and im very very mad.

Ventajas: Las camas son muy confortables, el spa temazcal, masaje una experiencia maravillosa. La atención del personal de lujo un reconocimiento especial a Erika y José Alfredo de recepción y a todo el personal del restaurante un hotel maravilloso totalmente recomendable. Visite lo no sé arrepentirá

Desventajas: Desafortunadamente por la contingencia actual teníamos ciertas actividades restringidas, poca gente, situación completamente fuera del control del hotel.

Ventajas: Better than expected - was a pleasant surprise.

Ventajas: Food was good! Little sitting area in the room was nice for a rainy afternoon. Howler Monkeys spectacle during the night included for free :)

Desventajas: Bit pricy for the region.

Ventajas: Nos resivieron con una vevida refrescante, el personal muy amable

Ventajas: Very nice hotel in Palenque. The hotel has a large, nice garden, a very nice swimmingpool with a lot of sunloungers, a big restaurant and a spa. The room is very spacious, with a good bathroom, nice shower with good hot water, great beds and we had a balcony with chairs and a nice view overlooking the garden. There is enough space to park your car. The centre of Palenque, which is very nice and has a good vibe, can be reached by foot, 15 minutes, and by car in 2 minutes. The jungle sounds are very nice. The Palenque ruines can be reached by car within 15 minutes. We had a great time!

Ventajas: The gardens

Desventajas: Not a lot of choices for breakfast

Ventajas: excelente atención.

Desventajas: Aun no están disponibles las canchas de tenis y la alberca, me gustaría saber mas adelante, cuando estén disponibles estos servicios del hotel.

Ventajas: Lovely pool and extensive lush gardens. Large rooms. Very clean

Desventajas: Hoards of coach tourists descend late afternoon, but leave after breakfast and you can have the pool virtually to yourself until the next afternoon around 5pm when the next lot arrive

Ventajas: todo bien

Desventajas: nada

Ventajas: Good location

Ventajas: Nos gustó la tranquilidad y comodidad.

Desventajas: El olor a humedad en las sabanas y el ruido constante del aire acondicionado

Ventajas: Reception inspired confidence in the hotel

Ventajas: Staff very attentive. Restaurant good and service very good

Desventajas: Insects find their way into rooms. (perhaps this is normal since hotel is at the jungle)

Ventajas: El Temascal

Ventajas: El hotel es muy acogedor en medio de las famosas ruinas de Palenque excelente sevicio, el mejor de la zona

Ventajas: El entorno y la atencion de la gente.

Desventajas: no

Ventajas: Pleasant staff,nice swimming pool,quiet location,plenty of parking places,cleanliness of room and cold beer.

Desventajas: Staff will not change money,lack of appliances in room

Ventajas: El trato por las recepcinistas

Desventajas: Todo bien

Ventajas: Jardines, habitacion y alberca. personal muy amable.

Desventajas: La limpieza es buena pero como nos toco tiempo de lluvia encontre en la habitación 2 arañas y una lagartija, eso fue muy incomodo,

Ventajas: Two laptops for general use.

Desventajas: Cooked breakfast didn't seem as fresh, as it was kept reheated. The lighting in the room was white and bright, a bit like a clinic, could be more homely.

Ventajas: Didnt like hotel.

Ventajas: LA amabilidad de todos, limpieza, la decoracion en las zonas comunes. Muy buen servicio, juegos de mesa...

Desventajas: no

Ventajas: La tranquilidad del hotel y el ambiente en el mismo. Las instalaciones son muy bonitas.

Desventajas: El Domingo en la noche la madrugada la niña tuvo dolor de estomago, motivo por el cual llamè a recepciòn a solicitar un tè de manzanilla. El Sr. que tomò la llamada me dijo que no tenìan tè, y lo primero que vi a la mañana siguiente en el restaurant fueron tès de manzanilla. Esto me molesto mucho porque significa que si algo pasa en las madrugadas uno no tiene apoyo por parte del personal del hotel-

Ventajas: La alberca está genial! El restaurante también nos gusto mucho La ubicación de las habitaciones con salida a la alberca maravilloso también.

Desventajas: Lo único malo es que todo se escucha, pasa la gente por fuera de las habitaciones y se escucha cuando gritan, todo lo que hablan, muy delgadas las paredes o demasiada acústica del lugar.

Ventajas: La alberca es grande y limpia

Desventajas: La recepcionidta descortes

Ventajas: siempre tienes la expectativa de que si comes en el Hotel la comida sera simple, pero en este caso estuvimos sorprendidos, la comida es muy rica !! el servicio muy rápido; la alberca es muy limpia y cuentan con tobogán y una pequeña área de juegos para los niños pequeños.

Ventajas: Beautiful garden

Desventajas: Staff were a bit lethargic. Slow service in the restaurant. Patchy wifi

Ventajas: la piscina super limpia y agradable

Ventajas: Lovely older hotel. Nicely renovated main bathrooms. Rooms were nice and clean except for cobwebs above mirror in bathroom. Still a nice place and would stay here again.

Desventajas: The only real issue that bothered us was what we were charged for a beer or bottle of water. 47 pesos for a beer and 40 pesos for a bottle of water is way over the top.

Ventajas: La habitación

Desventajas: Check in muy tardado y enredoso

Desventajas: No hay plancha ni cafetera, la televisión se veía muy mal, en el area de alberca no hay camastros, solo sillas. Muchos moscos en la habitación, no se puede descansar.

Ventajas: La ubicación fue sólo lo q me gustó.

Desventajas: No hay wifi en las habitaciones, no me había tocado un hotel y tan caro para q en las habitaciones no contara con internet hasta el hotel más barato cuentan con éste servicio. El precio es mucho para lo q ofrecen. Sólo hay en la alberca restaurante y recepción.

Ventajas: nice rooms, facilities and pool. not crowdy (we stay during week) and very close to get to zona archeologica. Staff very friendly and helpful. Poll have quite nice slide for kids ( little dangerous). Breakfast enjoyable.

Ventajas: The decorations in general terms. A little piece of heaven in the middle of the city.

Desventajas: The pool slide. A bit dangerous

Ventajas: Location, Service and good price.

Desventajas: Accessing entrante a little bit difficult.

Ventajas: en general todo estuvo excelente, la calidad de los alimentos, la comodidad de la habitación, la atención del personal, los servicios en la alberca. todo muy bien.

Ventajas: Falta personal en la segunda piscina

Desventajas: Todo esta bien solo la falta de personal en la segunda piscina

Ventajas: The hotel is absolutely great. Beautiful hotel territory with a lot of plants and flowers, nice swimming pool. Great restaurant, very helpful staff. The location is absolutely great, just near the Aluxes Ecopark zoo and 10 min ride to Zona Arqueologica with beautiful Maya pyramids and jungles. 5 min ride to the town.

Ventajas: Hay mucha naturaleza y el temazcal

Desventajas: La cama no es cómoda

Ventajas: Nice and clean rooms, hotel close to the archeological site, hotel well maintained

Desventajas: Poor wifi in the room, no hot water in the evening

Ventajas: las instalaciones, el personal, la calidad de la atención, la limpieza, buena disposición del personal

Desventajas: le hacen falta decoración a las habitaciones, no hay donde poner cosas, tuve que solicitar 2 veces que me pusieran hamaca para mi habitacion.

Ventajas: Nice and quiet rooms, the hotels offers nice facilities like spa, gym and 2 pool areas.

Desventajas: Breakfast could be better

Ventajas: La ubicación es buena, ambiente muy bonito, nuestra habitación tenía vistas especialmente bellas de flora y fauna, vimos cereques jugando afuera de la ventana y una iguana espectacular en arbol pudimos ver de nuestra habitación. Habitación muy amplia, la regadera muy espaciosa y más acogedor de la mayoría. El buffet de desayuno es muy rico.

Desventajas: Fue un desastre cuando registramos. Estaba lloviendo muy fuerte y no había servicio de llevar las maletas a la habitación. Hubiera insistido si hubiera sabido que nuestra habitación estaba tan retirada. Partes de la acerca estaban completamente inundadas por las lluvias con un corriente fuerte pasando por encima de la senda a la habitación. Entró agua en nuestros zapatos y cuando por fin llegamos a la habitación, no habían activada la llave correctamente y no pudimos entrar. Tuve que volver a la recepción de nuevo en lluvias fuertes para activar la llave y despues volver a la habitación, una vuelta más en puras lluvias, porque simplemente no activaron la llave. Esto no es aceptable. Cada día se desactivó la llave y tuvimos que volver a recepción, una gran vuelta más para poder entrar nuestra habitación. Fue muy inconveniente. Tardó mucha el agua caliente. Nada más había agua caliente en la regadera. No pudimos lavar las manos con agua caliente, esto siempre estaba fria. La cafetera nada más funcionó a veces. El agua en la alberca era tibia el primer día, pero el siguiente no. No se pudo contar con casi nada. Por ejemplo, el restaurant fue muy rico el primer día, y el siguiente parecía que había cambiado chef. No fue consistente. También la naranjada fue muy rica. Pero el siguiente día el mesero nos dijo que no manejan esta bebida aunque está en el menu. Ya no manejan naranjas? El hotel es muy agradable y bonito, aparte de estas detalles es un lugar muy hermoso y acogedor.

Ventajas: Large suite, quiet pool in rear away from families and loud kids in main pool. Scarlet Macaws (wild) flying over property and roosting on telecom poles. Restaurant Bakjim a close walk to hotel. Hotel food so-so.

Desventajas: Large cow pasture with loud cows on neighboring property. Didn't come to the jungle for that, but this region is plagued by this problem and would not return. Palenque ruins are worldclass but overrun with vendodores (sellers of cheap trinkets) who are allowed inside the park grounds.

Ventajas: Cómodas habitaciones, me gusta mucho.

Ventajas: Location was good. A 50 pesos ride to town. I liked the feel of being in the jungle. There is a large clean pool which was enjoyable after a busy day. Overall the property was well kept. Rooms were well used but clean. Great shower....good hot water.

Desventajas: The restaurant was very poor. This property has bus tours coming through so I don't understand why the food couldn't be better. The four of us went into town to eat each day. Good restaurants in town.

Ventajas: Everything was great, beautiful grounds, close to the ruins.

Desventajas: The beds were hard - which I expect in Mexico, but I was hoping for something a little softer.

Ventajas: The hotel is in a lovely eco park location with many local restaurant choices. The swimming pool and lounge facilities are of a high standard. Plenty of places to relax outside your room, and that is a good thing. Small, but very well maintained garden. On site secure parking is essential as streets are narrow and there does not seem to be any off site parking available.

Desventajas: The rooms are relatively small, decor and furnishings are starting to look a little tired. Only one chair in the room. Rooms that face onto the hotel carpark can be noisy as drivers sound their horns to attract attention of staff to open security doors. When dining at the restaurant you cannot bill to your room but must pay each time. A minor inconvenience but leaves the impression that as a guest you are not trusted even when staying for multiple days.

Ventajas: Great location, lots of restaurants nearby , the price cannot be beat for what this hotel has to offer

Ventajas: Nice pool, good wifi

Desventajas: Restaurant food was low quality

Desventajas: Pésima atención de los meseros del restauran del hotel, es mejor consumir alimentos fuera del hotel, recomendable la calidad y atención del Restaurant Maya Cañada.

Ventajas: Nice pool area.

Desventajas: Staff were very rude on check in to me, and not helpful.

Ventajas: Basic room. But the location is nice nearby restaurants.

Desventajas: We got locked out of our room because they forgot we had a second night.

Ventajas: no probe el restaurant, pero muy bonito tranquilo, relajante, centrico, limpio, muy amables, lo escencial y confortables

Ventajas: Beautiful hotel with a nice room, air conditioner and free water and coffee machine. Perfect pool plus jacuzzi outside! Very nice staff. We did not have breakfast in the hotel but we were able to have it in our own room, because of the coffee machine, a big fridge and a table in the hotel room! Hotel is just a few minutes from the ADO bus station in a calm and green street.

Ventajas: Bien situado muy cerca de la estación de autobus. Bastante ruidoso si te toca en fin de semana. No hay ascemsores. La cama muy cómoda y los servicios bien. Cumple con nuestros requerimientos

Desventajas: Nada reseñable

Ventajas: Free secured parking. Spacious room for or familly of 5 (with extra bed).

Desventajas: Restaurant is cheap but really not good

Ventajas: El personal es muy amable

Desventajas: Nada

Ventajas: Perfect stay! Great pool, good service (although English is a problem for bar staff), very clean (in fact they seem to be cleaning the place constantly) and all rooms close to the pool!

Desventajas: All fine!

Ventajas: Un entorno limpio, una piscina encantadora, una de las mejores comidas de nuestro viaje, me encantó el aire acondicionado en la habitación y una hamaca en la terraza delantera. Se podía oír el Holler Monkeys desde el hotel.

Desventajas: El personal era de lo mejor.

Ventajas: Alberca y El jacuzzi con hidromasaje

Desventajas: Que el jacuzzi tenga calefacción y tenía algunas hojas, quizá limpiarlo diario, y que los cuartos no tengan tv

Ventajas: su contacto con la naturaleza del lugar

Ventajas: Hermoso en medio de la selva, cerca a todo, perfecto para conocer y descansar.

Ventajas: Habitaciones muy cómodas y un entorno espectacular.

Ventajas: las habitaciones muy comodas y la piscina estuvo excelente. muy relajante.

Desventajas: Me hubiese gustado poder pagar con tarjeta mis consumos en el área de la piscina. Solo es efectivo.

Ventajas: Very close to the Palenque ruins however make sure your driver takes you up the hill as one would struggle with heavy bags. Pool area was nice but the deckchairs are someone uncomfortable- also parties should not be allowed to play loud music openly. Food was Ok and you can cover everything by card! Hammock on the porch is lovely and you can see some monkeys in the trees ☺️

Desventajas: Had to use google translate a few times! Not a negative point (but neutral) - they can arrange a taxi service to Villahermosa airport. It cost us 1700 MEX pesos for 2 people and took under 2 hours.

Ventajas: I booked because of the photos, and they didn't disappoint. LOVED that each room was like a little hut in the jungle. Rooms were spacious and clean. HUGE rainforest shower (love!). I was staying at the start of the covid-19 pandemic and looked like i was the only person in the whole property. It was great to see they were looking after the employees as I think they had an employee appreciation dinner (love that!). Located just minutes from central Palenque and the pyramid is even closer. I wish all the team there the best of luck and hope once this virus is all over you all prosper. I will be back for sure!

Desventajas: my only complaint..... no TV. but, i get it, its a spa hotel. so you don't need one LOL.

Ventajas: Hotel nestled in the jungle, with wildlife to see. Lovely pool to laze about in and lovely rooms

Ventajas: The pool was nice ans the hamock in front of the bungalow was a nice touch. Size of the room was great. Close to the ruins.

Desventajas: Cocktails at the pool could have been better, interiour is a bit dated and we had sepparate beds (we did not ask for a change though, so not really a problem).

Ventajas: The location was very good and a good immersion into the jungle.

Desventajas: Showers were too small, we had to bend down to be able to get under (and I am not that tall). We would have preferred a double beds but both couples got separated beds...

Ventajas: Location in the jungle was really nice and we liked having a hammock and veranda.

Desventajas: Bright white light in the room made it feel a bit cold. The restaurant wasn’t brilliant. We had a massage and it wasn’t a very relaxing atmosphere. It was raining when we were there so so maybe that had an impact because overall it didn’t feel like a cosy, relaxing stay.

Ventajas: Location is great, very close to the ruins. The pool was essential with the humid weather!

Desventajas: Requested an extra large bed but instead got two small doubles, made sleeping a bit tight!

Ventajas: Large and quiet. Close to archeological site.

Desventajas: Rather run down. Very isolated.

Ventajas: La alberca cerca de la habitación

Desventajas: Los colchones

Desventajas: Good money for what you get , however it seems that the place used to be the big thing , currently it is maintained to keep the thing "alive". There was a fire some years ago and some buildings remain damaged , this however doesnt affect you. Nice swimming pools, nice rooms for the price.

Ventajas: Que es familiar

Desventajas: Q. Solo sirve una alberca

Ventajas: nada

Desventajas: se ve que esta muy descuidado el hotel

Ventajas: Muy cómodo y bonito

Desventajas: No es no me haya gustado, pero hay mucho gato hay personas a las que no les gustan, cuando entramos a la alberca los gatos se comieron los refrigerios.

Ventajas: Comfort private room with great ac and comfortable bed

Desventajas: The pillowcases had blood stains on them when we checked in and not very clean

Ventajas: Huge resort with swimming pool and own restaurant and bar. Staff was very friendly.

Desventajas: There wasn't fridge in the room.

Ventajas: This location is close to the Palenque ruins. It was quiet and peaceful. They also have facilities for large groups and celebrations.

Desventajas: The artwork in the room is not the best.

Ventajas: El diseño de Las habitaciones son bonitas

Desventajas: El primer dia que me hospede tenían un evento al parecer es muy seguido y había mucho ruido no pide dormir, así como la alberca estaba sucia y el servicio de restaurant pésimo

Ventajas: good position between center and ruins, great restaurant

Ventajas: Best thing is location close to the ruins, but there are other places also close

Desventajas: Staff did not understand basics of hotel service - no towels in room, reception (although said to be 24 hrs) manned by security generally unable to process late arrivals

Ventajas: Bonito hotel ubicado en la cañada, frente al ado. Camas cómodas aunque pequeñas, cuartos amplios me toco con vista a la alberca, el minisplit nuevo no hace ruido, la regadera con poca presión de agua pero nada del otro mundo.

Ventajas: La ubicación y el precio.

Ventajas: Great location, very comfortable facility. Also well maintained, very clean, good sense of security.

Ventajas: Las habitaciones limpias, el aire acondicionado funcionaba bien, la ubicación está frente a la terminal de autobuses, un oxxo cerca y caminando en 15 minutos estás en el centro, las camas no son las más cómodas pero cumplen su cometido

Desventajas: Si te toca habitación del lado de la avenida principal el ruido de los vehículos es demasiado, la alberca sucia con el agua turbia y no se ve que la limpien, el restaurante cocinan rico pero son extremadamente tardados (Media hora para una michelada y un club sándwich)

Ventajas: No había servicio de restaurante y siempre tenía que pedir una toalla adicional xq se les olvidaba ponerla

Ventajas: Close to bus station yet on end of pleasant tree-lined street with restaurants etc. Swimming pool. Few other guests in early March 2020. Cold water available at reception, without payment. Good value overall.

Desventajas: Too much traffic noise. Bathroom a little smelly - the sort of bathroom where the seat does not stay up! Air-conditioning not working, although not needed during my stay. No cafe so breakfast elsewhere. Staff not especially helpful, but not unhelpful either. No desk and chair in room, only a wicker rocking chair.

Ventajas: Everything

Desventajas: Coffee times served... Earlier is best

Ventajas: Las habitaciones espaciosas y muy limpias. Camas cómodas!

Desventajas: Que por las noches no había agua caliente y el estacionamiento algo pequeño. De ahí todo excelente!

Ventajas: Nice room, 2 beds, good AC, fantastic location right across the street from the main bus station, and close to the center of down town and to the collectivo pickup location. Very good price of ~$35 US.

Desventajas: nothing

Ventajas: Location was great, a short walk from colectivos. The hotel had AC. Some of the staff was extremely friendly.

Desventajas: Room was not as clean as expected for the number of stars and price. There was a pill from the previous guest on the floor as well as other dirt. We were at the top of the hotel and the water pressure was almost non-existent. The road noise was so bad, it seemed like there we were out in the open which of course we were not. Wifi was very poor in the room.

Ventajas: Location is very goed, staff are kind, only don’ t speak English. They give me advise, but I don’t understand them.

Desventajas: No hairdryer, fews can speak English, no hot water.

Desventajas: The room was extremely hot and the air conditioner couldn’t handle it. The shower had only one drop of cold water and when I told the front desk about it he “fixed” it so we got 3 drops of cold water and never hot water as promissed. At the bathroom sink there was exactly only 2 sheets of paper towel. A total waste of money once all we wanted was to take a hot shower and have a good night of sleep. The worst experience I had in Mexico so far after almost 3 weeks traveling.

Ventajas: Nice hotel with pool and spacious rooms. Just two blocks away from the streets with restaurants.

Desventajas: Room keys deactivate very easily.

Ventajas: Great hotel!! Nice pool, comfortable rooms with great shower, nice restaurant, staff is super friendly, and on the main road of palenque. Would definitely recommend!!

Ventajas: Las instalaciones son muy buenas, espacios y comodidad, la limpieza y los muebles con buena imagen, no cuenta con elevador lo que complica la entrada y salida por las maletas, pero para una estadía corta es ideal , estacionamiento limitado, espacio de alberca y restaurante muy bueno, ideal para conocer palenque

Desventajas: Mejorar estacionamiento

Ventajas: Very nice and clean hotel. Fair price. I would it recommend to my friends.

Ventajas: Muy cómodo, habitaciones limpias, desayuno rico y suficiente, alberca deliciosa. Muy familiar y todo el personal muy amable.

Ventajas: Attentative, helpful staff. Clean room, Swimming pool, Restaurant. Located next to Chedraui supermarket - very convenient.

Desventajas: Had very noisy neighbors - needed the assistance of Hotel staff twice to end a "room party" at 3:00 am.

Desventajas: La habitación tenía mucho olor a humedad que no se pasó ni con las ventanas abiertas. Lo demás estuvo bien.

Ventajas: Tiene piscina abierta hasta las 22:00 y es un alivio, porque en Palenque hace mucho calor. Está cerca de las ruinas, se llega enseguida en un taxi.

Desventajas: El aire acondicionado da directo a la cama. Deberían haberlo ubicado mejor.

Ventajas: It was within walking distance to square

Desventajas: Full of soccer teams running and yelling in the halls all day, all nights , every , late , didn’t matter . Staff did nothing to deter if not encouraged the behaviour . Breakfast was continental and too small for a hotel of that size.

Desventajas: Las puertas no están aisladas acústica mente, bastante ruidoso durante las noches cuando otros huéspedes llegan a sus habitaciones o algún grupo sale a excursiones a las 4:30 am.

Ventajas: The pool was nice, and the location was ok. Not in the nicer part of town, but close to stores and street kitchens. The tours they offered were great, and at pretty competitive prices.

Desventajas: Only 1 person out of the entire staff spoke english, which was a bit difficult at times. Not that uncommon in Mexico, but still something you might want to consider. Would've been nice if the room had a minifridge to keep water and drinks cold.

Ventajas: Nice stay, clean room and bathroom. It was ok. We prefere small hotels and villas but this one was ok.

Ventajas: Que el personal es muy amable con los huespedes, gracias a todos por su amablilidad

Desventajas: Sin comentarios todo lindo

Ventajas: Que ya está más confortable con los arreglos realizados

Desventajas: Como había mucha demanda extranjeras no se nos dio un buen servicio en el restaurant

Ventajas: Entrar al área de la alberca y ver los monos en los árboles, El restaurante y la palapa con hamacas

Ventajas: Amplio, seguridad del estacionamiento

Desventajas: Los alimentos, mucha grasa y no tiene bue sabor, el pan ya estaba rancio

Ventajas: La ubicación

Desventajas: Las camas, puertas sin seguro, el olor en la habitación

Ventajas: nice pool

Desventajas: This hotel is old and would definitely need upgrade. Bed is old, room smells humidity, irregular water pressure and burning hot or frigid cold at the same time. For a convention hotel, wifi that works would be a good idea. very far from the center

Ventajas: La limpieza y la calidad de los alimentos

Desventajas: Las camas estan un poco mas pequeñas

Ventajas: El estacionamiento que es grande

Desventajas: El cuarto olía a humedad, el desayuno que ofrecen no lo dan, el recepcionista no podía confirmar la reservacion.

Ventajas: Clean, large rooms, airconditioned, there is a pool and parking and it’s close to a large super market. The staff is kind though the person at the reception did his best to speak English to us - he did not speak well enough to assist us with any questions or concerns (just beginner level English).

Desventajas: This Hotel could be nice and maybe it was once worth 4 stars. However, it is missing basic facilities and the level of attention you would expect from a hotel at this level. The rooms are very simple, bland and lack character and luxury. The beds are marketed as double beds but they are large single beds (120 cm in our room) so if you want to sleep comfortably be aware that it’s not suitable for more than 2 people (unfortunately for us, we were 3) the beds are also VERY hard. There is no lift or help with carrying your luggage and a lot of stairs. There is NO MINIBAR or fridge at the room. We went to the Chedraui to buy a coolbox and icecubes to keep our drinks cool. We reserved for 3 people, but got only 2 towels, 2 small bottles of water and 1 glass. there is only 1 chair in the room (thus lack of attention for details I was referring to). There is a balcony, but no chairs to sit and enjoy it. The internet is not secured and does not work properly most of the time. After cleaning our room, the dirty towels were taken away - but we had to wait over 2 hours for fresh towels (we discovered this after we got back from the pool and wanted to take a shower). When we called reception - we were told that our towels are in the dryer and we will get them in a few minutes (it took a couple of hours after the call to actually get new towels). The team also ignored the ‘do not disturb’ sign, and woke us up a couple of times. In short - if you are looking for a clean place to rest for a night, it’s ok. But if you expect any kind of special stay, or luxury you’d better look further. For this price there are better options in the area.

Ventajas: Pool - restaurant - service

Desventajas: Hard beds

Ventajas: Good service,nice room,beautiful swimming pool and relax zone. Good Wi-Fi connection. Very good food for breakfast and other meals! Very nice stuff at the restaurant. Highly recommended!

Desventajas: A bit noisy in the nights as the rooms don't have maybe thick walls.

Desventajas: No hay servicio continuo de restaurante

Ventajas: La piscina, El personal

Desventajas: Que no todas las habitaciones tienen caja fuerte

Ventajas: If u Travel with 50people by Bus its the right Place

Desventajas: A Suite with nothing

Ventajas: Great location! In the jungle but very close to the city and archaeological area Everything was very clean Beautiful pool and common areas. Great restaurants in the area

Desventajas: Terrible staff both at restaurant and reception. Breakfast was decent but dinner very bad. Not all the other guests were pleasant.

Desventajas: Dark in rooms, they should put one strong light

Ventajas: La amabilidad de todos los colaboradores del hotel es espectacular! La ubicación es muy buena

Desventajas: Podrían apagar algunas luces en la noche para dosfrutar mejor las estrellas

Ventajas: Lovely hot water for showers , one staff member was lovely, the others didn’t seem to care much , clean beds, catered more for tour operators

Desventajas: Most of the staff seemed miserable, a couple were nice, the ladies on reception

Ventajas: La piscina y la tranquilidad del hospedaje

Desventajas: Falta más amabilidad del personal de cocina y de recepción. Considero el cliente es una prioridad.

Ventajas: Me encanto el diseño del hotel, la habitacion muy comoda con su balcon que te permite continuar apreciando la naturaleza, incluso en la noche... La ubicacion es excelente tambien, esta cerca de las ruinas y no tan lejos del centro de palenque, que no fue muy de mi agrado por alguna gente.

Desventajas: Faltantes en cocina, a pesar de no tener un menu muy variado y cosas basicas como jugo de naranja ni siquiera en el desayuno... El wifi solo funciona en la recepcion y en la barra, que esta al lado.

Desventajas: El personal de recepción nefasto.

Ventajas: The room was ok, the garden is tropical and very rich, the pool is very nice

Desventajas: There were in the room only 2 towels for 2 adults and teo kids!

Ventajas: The property is beautiful, the rooms are spacious and fresh. We had the breakfast included and for what you pay for it it’s great. And a beautiful and refreshing pool. We loved our stay there. Thank you.

Desventajas: Since its a bit in the middle of the jungle would be nice to have a fridge in the room so you can keep your drinks or snacks.

Ventajas: Good value for money, nice rooms, beautiful area.

Desventajas: No hammoks, food not very interesting, but there is an very good Italian restaurant near by. Tours to expensive, you better book them in town.

Ventajas: First impression was like WOOOW - it is so nice and new here! And so nice and clean rooms!

Desventajas: Second impression was like... OMG, really? Nobody speaks english there. Which is not a big problem cause it is always works if there is some afford from the other side. But here wasnt. We wanted to support their restaurant so we choose to stayed there for a dinner. The waiter was so arrogant and affected so this was the first time in my life I didnt give a tip. Not even single Peso! The reception was also perfect. I got paid breakfast and first day she said, Sí sí sí brákfást sí and second the same lady said "no brákfást", so I asked her (in spanish) for checking my bill and check and then she found we have paid the breakfast. I dont understand why management of the hotel employ such a stupid and lazy persons.

Ventajas: Cabins are in the jungle, giving you nice views. The accommodation is next to a great Italian restaurant (Monte Verde) with very kind staff. Beds are comfortable and the private balconee is nice to sit (with your own beer and snacks).

Desventajas: All of the following can be read in previous reviews of other people, but the accommodation really doesn't do anything about it. Just spend as little time as possible near the staff, and bring your own snacks and beers, the staff doesn't care anyway. Most of the staff are unkind and really uninterested. They are visibly bothered when you want to order something or want help at the reception, because they have to put their smartphones away to actually do something for paying customers, let alone work! Even a simple greeting is too much to ask. Many items on the menu were not available. When ordered, the staff only said "no". Not an apology that the item is not available, just an unkind "no". Sunbeds at the not-so-clean swimming pool would be convenient. WiFi is only at the reception, while there is WiFi available in the rooms. For some reason the password for this other network is not shared by the selfish staff. Music is played way too loud at the bar, and songs are continuously being skipped halfway through. Really annoying.

Ventajas: El personal del hotel

Desventajas: No tengo nada malo que decir

Ventajas: La tranquilidad, el lugar, la energia del lugar

Ventajas: The nature around is amazing. Also the girls working in the kitchen are very friendly and atentive

Desventajas: The matresses where quite old. The food was tasty, but the portions where extremely small considering the high price, and would not always match what stood on the menu. Also the restaurang is open only for breakfast and dinner only, so if you just want to chill at the resort, you are going to get hungry. Bring some snacks! Self catering facilities and functioning bicykles would be awsome

Ventajas: First I like the location the food Iask for was well prepare and delicious wekup in the morning and fill and admire the look like if I stay in the jungle I recommend the future tourist to visit and stay on this cabanas

Desventajas: I leave in blank because everting like me

Ventajas: I loved everything! I arrived in the early evening feeling extremely unwell and Alfonsina completely looked after me. Made me feel welcome and gave and some tea and a drink to help me feel better. Breakfast is delicious and healthy. The room was amazing.. listening to wild animals laying on a very comfortable clean crisp double bed. I used the pool the next day ans had all facilities to myself.. amazing wildlife around also. I had a delicious dinner prepared there. Do not hesitate to book this place. It's a unique and very special experience in Palenque to sleep amongst wilderness.

Desventajas: Just a normal sized towel in the room but thats being picky!

Ventajas: El entorno natural salvaje, la exclusividad de estar prácticamente solos, tiene pocas habitaciones muy separadas. Buen desayuno

Ventajas: El desayuno estuvo muy bien. Y la ubicación nos gusto también. También que nos encontrábamos en la naturaleza...

Desventajas: Podrían ser mas amables en recibir y atender al huésped. No se siente un buen ambiente ni una buena vibra, lamentablemente. Deberían dar mas valor a la limpieza/higiene. GRACIAS

Ventajas: Cute cabanas in the forest, friendly staff and large, clear pool. A bit isolated but close to the archeological site.

Ventajas: There was a bed in the room, it was comfortable. General staff were kind and helpful. Not management.

Desventajas: We were given the room above the kitchen. We could see through the floorboards to the kitchen.. consequently we got to hear and smell everything happening in the kitchen.. at 6.30am every morning we were woken up by the microwave, blender, cat meowing (it sleeps on top of the microwave). When we asked to move we were told, by management’ if you don’t like it find somewhere else’. My lasting memory of this place is the sound of the microwave.

Ventajas: The area and the surroundings were awesome. Very much love in rustic-Style details. If you have a chance to stay here prefer staying in the cabins not in the house. Food is simple but tasty. Staff is nice.

Desventajas: The matress

Ventajas: We had a wonderful stay at El Colombre. The staff helps you with everything. Great pool and a lot of sunshine throughout the entire day. It was awesome. Would definitely recommend this to anyone who wants to stay in the jungle.

Desventajas: Nothing I can think of.

Ventajas: El lugar es muy agradable, los sonidos que se escuchan por la ubicación es una maravilla.

Desventajas: La llegada si no vas en vehículo es bastante complicada.

Ventajas: The resort type environment. Spacious room.

Desventajas: Too many insects crawling on the floor. Terrible to see some spiders which are quite big in size. The bed sheet and pillow cover are not clean enough. I can see some dirty stains on them.

Ventajas: Loved the outdoor spaces and staff

Desventajas: The room was a bit small and there wasn’t anyplace you hang wet clothing.

Ventajas: Muy buen lugar para descansar, silencioso y natural

Desventajas: La regadera y el lavabo , no estaban tan limpios

Ventajas: The bed was very comfortable

Desventajas: The howler monkeys woke me up too early

Ventajas: La ubicación y el rio que tiene , le falta más explotación al lugar podría estar súper genial

Desventajas: Las habitaciones están muy austeras , el baño terriblemente austero , me resbale en el baño pues toda el agua se sale de la ducha .....horrible !!!!

Ventajas: Las instalaciones son cómodas, las camas deliciosas, la comida exquisita.

Ventajas: El trato del personal

Desventajas: El hotel ya se ve viejo y la relación precio habitación, al menos para estándar se me hizo elevado para lo que ofrece

Ventajas: La vista, la calma y el servicio

Desventajas: Que la alberca no tuviera calefacción estaba demasiado fría

Ventajas: If you need a break between bus travel, the Nututum is a very relaxing hotel with a nature pool for swimming. You even get a massage and feel fresh to travel further. Breakfast has many options.

Desventajas: It is outside, so you need a taxi all the time.

Ventajas: All staff we encountered were lovely. The grounds of the hotel are great, including the river, pool and wildlife. Close to the ruins.

Desventajas: It’s a little outdated.

Ventajas: We have stayed here on numerous occasions and have always had a great experience. The hotel sitting on the banks of the Rio Chacamax is so amazing. The breakfast buffet (included in room rate is excellent).

Desventajas: No complaints

Ventajas: Restaurant food was good and the restaurant staff were excellent.

Desventajas: Extremely loud music playing both evenings we stayed, the music could be heard across the whole of the premises and the windows in our bathroom we're stuck open so it was very loud in our room. The first night they turned off the music around 9pm but the second night it continued until at least 11pm. On top of this the hotel accommodates large groups, making plenty of noise until late at night, screaming and partying. There are reviews talking about how relaxing this hotel is, and hearing the local wildlife. This was not our experience at all as the loud music prevented us from relaxing and we didn't hear any wildlife at all. On top of this, there was no hot water in the shower and the shower head didn't spray the water. The drain was also blocked so the whole bathroom floor flooded. On check in, the staff charged a card I used to confirm the booking and would not allow me to pay with cash or a different card. The staff didn't seem to recognise any issue with any of our complaints, unaware there was a problem.

Ventajas: Well it's closed to eceryrhing..

Desventajas: I just didn't like the fact the main door always was luck.. it was the only hotel with main enter was luck .. I walk around the rest of the hotel door was always open.. also the hotel need to update their AC.. it's very hot weather..

Ventajas: The shower and air conditioning were great.

Desventajas: The room was simple but that was fine; the main issues I had were that the windows were just shutters and they didn't close completely so it was very loud (especially when there was fine kind of possibly religious concert held across the street!) and the main door was glass so light poured in from the corridor. Also I could feel the springs in the beds and the pillows were quite lumpy although that's not that big a deal.

Ventajas: No tiene estacionamiento, las camas super viejas y duras, los baños bien viejos y chiquitos, el famoso café 15. Pero si te prestan la cocina para que hagas cosas o guardes en el refri. El dueño muy amable igual que las chicas de servicio pero las fotos no hablan del hotel se ve mejor de lo que está.

Ventajas: Very flexible with our time of arrival and departure, friendly staff, good location, free water in the rooms.

Ventajas: Location right in the center. We were able to leave our luggage there and use the facilities as we were taking a night bus after checking out. We also liked the rooftop terrace with hammocks.

Desventajas: It's quite noisy as it is located on the main road - so better bring earplugs.

Ventajas: Solo la ubicación

Desventajas: Los colchones tenían todos los alambres salidos, las camas no tenían ni sabanas y cuando se las pedí me dijeron que no tenían, había hasta ropa de gente que había estado antes ahí, muy sucio, súper incómodo, no te dan ningún servicio y además súper mal para atender el personal! La puerta de mi cuarto ni si quiera cerraba, no tiene estacionamiento y no es tan barato, hay hoteles más bonitos y baratos les recomiendo buscar bien antes de a hacer reservaciones por internet :/

Ventajas: Relación calidad-precio y la amabilidad del personal

Ventajas: La ubicación

Desventajas: Las camas están en malas condiciones

Ventajas: Nothing, was a terrible experience

Ventajas: Un hermoso jardín con un cabañas limpias, modernas con todas las comodidades. Gran lugar!

Ventajas: es un hotel simple, alejadito del pueblo de Palenque, que no cuenta con servicios excepcionales y cercano a las ruinas y al refugio de animales.

Ventajas: Personal, rooms, view, gardens and best of all they are per friendly

Desventajas: Restaurant offers limited options for the size of hotel

Ventajas: Area is very green. Property was clean enough. Not far from the ruins, 5-6min by car. Not bad for 1-2 nights.

Desventajas: WiFi is only near reception and in the restaurant. There're no kettle and cups in the room.

Ventajas: Esta súper cerca de la zona arqueológica y la tranquilidad inigualable me agrado mucho estar en la estancia ; muy recomendable

Ventajas: Las habitaciones son muy lindas, tienen balcón y super limpias. La alberca el pequeña pero muy linda y nada peligrosa para niños, por si llevan. Y el personal muy amables atentos.

Desventajas: El colchón de la cama no era tan cómodo como esperaba y las porciones servidas en la comida por el costo que tenían, no hay buena relación precio-porción.

Ventajas: La ubicación

Desventajas: Que el área de esparcimiento estaba un poco descuidada

Ventajas: Cabana was lovely, with private terrace. Walking distance to town, albeit a bit dark at night. Great waking up with the sound of howler monkeys. Great parking. Good value for money.

Desventajas: We were given an (old) room with a built in balcony, which we did not accept. If you want a real terrace, ask for it.

Ventajas: La terraza de las habitaciones son exelentes para relajarte. la habitacion esta limpia y es comoda.

Ventajas: El contacto con la naturaleza y la tranquilidad del ambiente es inigualable, alejado un poco de la ciudad y con sólo el ruido de la naturaleza

Desventajas: Por cuestiones externas al hotel no había Wi-Fi, por lo que no se podía pagar con tarjeta

Ventajas: Cosy cabaña with everything you need. Nice balkony and outdoor place. Quiet and comfortable The host, Pauline, was very friendly and helped us with all questions and issues.

Desventajas: It was close to the beach, but could have been closer

Ventajas: We really enjoyed our stay at Cabañas Safari. The place gives you the feeling of staying in the jungle, but you can still enjoy excellent facilities, including a simple but good restaurant, a nice swimming pool, comfortable outdoor beds. It is also super close to Palenque's archeological site. Don't hesitate to book!

Desventajas: A few little extras would make the hotel truly exceptional. The cabañas could be better decorated. The restaurant's menu could be more elaborated.

Ventajas: Great location, was nice to get out of the city and listen to the jungle. Really interesting monkeys jumping through the tree tops, and amazing animals running around. If you are up for it you can walk there from the central bus station, about 1.5 kms. Staff were really helpful when our shuttle to Guatemala didn’t show up in the morning and they helped us arrange another a few hours later, top marks for that. I liked the restaurant but my wife struggled as she’s vegetarian, this was a constant issue during our entire time in Mexico though

Desventajas: They had these poor parrots caged up in the central garden’s. my wife And I hate seeing animals in cages. Hopefully they will release them one day. If you stay in one of the bungalows closer to the reception desk expect to be woken up by them shortly after sunrise (great if you are trying to get to the ruins early).

Ventajas: Me encanta este hotel, es agradable, te atienden bien el precio es perfecto respecto a la relacion de costo y hotel, esta muy centrico, hay vigilancia se siente uno seguro, ademas de que hay variedad de restaurantes en la zona, me la paso super cada que voy,

Desventajas: las picinas estan muy chicas pero no es para tanto de que por eso no me aloje en este hotel, tiene su propio restaurante donde te atienden bien y son muy educados, es dificil decir que no me gusto, los felicito por el hotel, es muy comodo.

Ventajas: Nice and friendly staff

Desventajas: I asked for a quiet room and was given one on the street. They changed it but the one I had was still noisy

Ventajas: Buen hotel. Habitación cómoda, buena ducha, heladerita, aire acondicionado, TV, todo funcionó perfecto. Muy amable el personal. Bien ubicado. Recomiendo.

Ventajas: El trato del personal es excelente, cálido y sumamente atento. La comida tiene un sabor excelente y la ubicación es muy estratégica. El estacionamiento siempre tiene espacio disponible para tu vehículo y la alberca aunque es algo pequeña se encuentra en muy buen estado.

Desventajas: Todo fue excelente, nada que reclamar.

Ventajas: Great location- close to the ruins and in the leafy la Can(y)ada area that had lots of great restaurants. Staff was very friendly and helpful. Everything was very clean and the pool area was very nice. The hotel helped us arrange some great tours of the area- it is definitely worth staying multiple days in the area. The Bonampak tour was very interesting, unique murals (long day but worth it) and the waterfall tour- Misol Ha and Aqua Azules was better than we expected. Very unique karst waterfalls with great trail to walk along and swimming holes, local food and craft vendors. We had previously arranged a tour with Viator to Bonampak before we arrived but they were a no show so we were glad the hotel had a nice tour we could reserve for the next day.

Desventajas: Our room had a problem with the key but they quickly worked on the problem and then switched us to another room.

Ventajas: El personal, y la ubicación,

Desventajas: El desayuno pésimo No tiene áreas para fumar internas aunque estén al aire libre tienes que salir a la calle

Ventajas: La ubicación. La piscina. La atencion cordial de los empleados

Desventajas: No hay ascensor. Desayuno caro

Ventajas: The location is great. And the pool as well. Good breakfast.

Ventajas: I liked that there was a little fridge in the room. We were able to keep food for our child. The balcony was a nice bonus but sadly our view was of a wall.

Desventajas: The walls are paper thin. YOU CAN HEAR EVERYTHING! The traffic outside, other guests conversations out in the hall, when they slam the doors, the restaurant staff downstairs. Super noisy! We weren't asked if we wanted a quiet room either, knowing we were there with a child.

Ventajas: Lovely hotel, attentive staff, great location

Ventajas: La ubicación

Desventajas: El tamaño de la habitación

Ventajas: La amplitud y luminosidad de la habitación. Todo muy limpio y con una buena ubicación.

Desventajas: Que en un sitio donde hace tanto calor no tengan una pequeña nevera.

Ventajas: La ubicacion

Desventajas: Reserve habitaciones dobles y únicamente había una sola toalla un solo jabón, un solo shampoo,

Ventajas: comfy bed, hot shower, spacious rooms, offered storage while I was on a tour

Ventajas: Nice staff that let us leave the luggage for a whole day since we took the nightbus. Big room and close to bus station and very central.

Ventajas: Los cuartos y la alberca, en general todos,son muy amables y atentos.

Desventajas: sin comentarios

Ventajas: La alberca excelente para el calor que hace muy limpia, el cuarto limpio, muy céntrico

Ventajas: La ubicación es excelente

Desventajas: No se cersioraron cuando fueron a limpiar y aun estábamos ahí acostados

Ventajas: Es centrico

Desventajas: La abitacion

Ventajas: Muy tranquilo y cércalo a la zona arqueológica . El restaurant dentro del hotel es muy bueno y con excelente servicio. Recomendado !!

Desventajas: Todo estuvo muy bien !! Inclusive me guardaron la maleta hasta las 11 de la noche porque mi bus salía a las 12 media noche. Excelente detalle .

Ventajas: Buena ubicación

Ventajas: Servicio

Desventajas: Alberca

Ventajas: Clean and decent hotel.

Desventajas: Very low security-the door locks are very shabby. I complained that my room was left unlocked after service and the reception clerk just stared at me. I threw up my hands and left. I think he was just some kid they got to watch the desk. Finally the guard came over and started putting the blame on me that I didn't push the button on the very shabbly locks.

Ventajas: nothing to like

Desventajas: First i never write bad rewiev and i have stayed in many cheap placed but this place is just terriblle the hotel is old,rooms dated,..mouldy bathroom..noisy rooms...its a hole STAY AWAY

Ventajas: Camas muy cómodas. Buena localización.

Desventajas: La habitación estaba en la planta baja y la ventana daba a una especie de espacio interior de paso, por lo que no era nada luminosa. Además, había muchísimo ruido de gente, incluso después de las 12 de la noche y antes de las 7 am. Personal no excesivamente amable. El agua de la ducha no salía muy caliente.

Desventajas: A las 7 de la mañana empezaron a hacer remodelaciónes..

Desventajas: El hotel limpio, céntrico , muy agradable mi estancia .

Ventajas: Buena ubicación. Cerca del centro y del terminal de ADO. Nos permitieron dos horas antes de check in.

Desventajas: En el baño olía feo. El drenaje no funcionó bien. A lado del cuarto había un restaurante y pusieron música hasta tarde. El cuarto estaba un poco húmedo.

Ventajas: La tranquilidad

Desventajas: Que no tiene un espacio al aire libre para la convivencia familiar

Ventajas: Muy comodas las camas. Cuartos espaciosos. Una ubicacion muy buena porque estaba muy cerca de la terminal de autobuses ADO y de varios sitios para comer y/o desayunar. En varios puntos del hotel hay dispenser de agua caliente y fria gratis.

Desventajas: Nada que acotar. Todo estuvo espectacular!

Ventajas: Ideal for a short stop over to visit the archeological sites. Clean and comfortable double at a reasonable price.

Ventajas: I booked a room in the hotel on the basis of the good review it received and because of the location and the cultural experience I was hoping to receive. being a world travel and have already experienced different localities /hotels/ hostels/ resorts/ boutique hotels in Mexico. I must say that this hotel was the worst experience I had. I left my shoes to dry out on the terrace one day and the moment I realized that I lost it. I emailed and called the hotel and they said that they will look for it. once I retired to Chiapas after couple of days. they told me that they didn't find it. after making sure that I m serious about this shoe - not for its price but out of the principle that I dislike being robbed in a place that is full of cameras and in a place that is suppose to be respectful. they said that they will check the camera monitor during that day . after I returned in couple of days - they said they couldn't tell. - Maybe it was a ghost. that doesnt matter - what matters is that I will be returning to Chiapas in couple of days and will be filling a police claim in the hope that this hotel learns its lesson faster in the future. Best, Gheen Hamed

Desventajas: robbery.

Ventajas: El lugar era muy lindo

Ventajas: Cheap way to stay overnight near to archeologic zone and bus terminal.

Desventajas: Ear plugs needed! The walls from room to the main corridor are very thin, so you can hear everything from early morning.

Ventajas: The surrounding area was very nice compared to the town of palenque.