Opiniones recientes
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- Negativas
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2.0
Desventajas: They tried to force me to buy insurance for 500 dollars per 2 weeks rental on top of the reservation rate. Had to cancel, did not rent there. Hertz was better.
opinión proveniente de
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10.0
Great car and great deal
Ventajas: The price I paid
Desventajas: The interior of the car I got
opinión proveniente de
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2.0
me han cobrado 2 coches por hacerlo con Kayak
Ventajas: El personal fue amable.
Desventajas: Reserve con Kayak y me cobraron el coche, cuando llegue a Alamo me dijeron que la reserva no había llegado, tuve que pagar uno en Alamo y el que me cobraron por el portal no me devolvieron el dinero, llame al numero de que ponía de atención al cliente y la señorita me colgó al no saber que responderme.
opinión proveniente de
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6.4
Insurance cost is 4 times what it costs in US
Ventajas: Check in our was expedited. Professional staff.
Desventajas: Arncies have to find a way to lower insurance costs in Mexico I have rented better cars in us and Europe for one fourth of the price.
opinión proveniente de
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2.0
Bad. Just. Bad.
Ventajas: Nothing
Desventajas: The false advertising. Website said $525/mo including insurance. Clerk said, “oh no. It’s $1700/mo PLUS insurance!!! I spent $50 on an Uber to drive over 1 1/2 hours and left disappointed and angry.
opinión proveniente de
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6.8
Eye opener
Ventajas: Only thing helping my experience was that it is an American brand. Rest were fine or just good enough. The cars were no clean like in US, lot more body damage and wear tear. Language issue was a major issue. Couldn't understand most of our the conversation. But they all tried hard and on drop off one employee was fluent in English- it was helpful
Desventajas: Car was not well maintained, damaged and I needed to exchange it and got that the car had to be brought from my original place of rent- 200 miles & 5 hrs of drive away.
opinión proveniente de
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2.0
I was told my rental was one price and charged ano
Desventajas: I was told my rental would be $27.00 and once I got there I was forced to purchase the Insurance and I had to pay $147.00. I have never been forced to pay for Insurance and I have rented many cars.
opinión proveniente de
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8.0
Ventajas: Good customer service, good vehicle, clean, nice employees.
opinión proveniente de
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3.6
Air conditioner not working and overwhelming milde
Ventajas: I had to stop my vacation the same day to exchange the vehicle and was never offered to have it delivered to me or a discount for the inconvenience as it was 94 degrees in Guadalajara without air conditioning that I was paying for
opinión proveniente de
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2.0
When I got there, they changed the price and the c
Ventajas: Nothing!! But BAD IMPRESSION all around.
Desventajas: When you have a reservation they look at you as less important. They have a goal to change your price no matter what.
opinión proveniente de
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10.0
Gran coche y gran oferta
Ventajas: El precio que pagué.
Desventajas: El interior del coche me dieron
opinión proveniente de
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6.4
El costo del seguro es 4 veces el que cuesta en los Estados Unidos
Ventajas: El registro en nuestro fue acelerado. Personal profesional.
Desventajas: Arncies tiene que encontrar una manera de reducir los costos de seguro en México He alquilado mejores coches en nosotros y Europa por una cuarta parte del precio.
opinión proveniente de
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6.8
Eye opener
Ventajas: Only thing helping my experience was that it is an American brand. Rest were fine or just good enough. The cars were no clean like in US, lot more body damage and wear tear. Language issue was a major issue. Couldn't understand most of our the conversation. But they all tried hard and on drop off one employee was fluent in English- it was helpful
Desventajas: Car was not well maintained, damaged and I needed to exchange it and got that the car had to be brought from my original place of rent- 200 miles & 5 hrs of drive away.
opinión proveniente de
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8.0
Ventajas: Good customer service, good vehicle, clean, nice employees.
opinión proveniente de
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2.0
Desventajas: They tried to force me to buy insurance for 500 dollars per 2 weeks rental on top of the reservation rate. Had to cancel, did not rent there. Hertz was better.
opinión proveniente de
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2.0
me han cobrado 2 coches por hacerlo con Kayak
Ventajas: El personal fue amable.
Desventajas: Reserve con Kayak y me cobraron el coche, cuando llegue a Alamo me dijeron que la reserva no había llegado, tuve que pagar uno en Alamo y el que me cobraron por el portal no me devolvieron el dinero, llame al numero de que ponía de atención al cliente y la señorita me colgó al no saber que responderme.
opinión proveniente de
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6.4
Insurance cost is 4 times what it costs in US
Ventajas: Check in our was expedited. Professional staff.
Desventajas: Arncies have to find a way to lower insurance costs in Mexico I have rented better cars in us and Europe for one fourth of the price.
opinión proveniente de
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2.0
Bad. Just. Bad.
Ventajas: Nothing
Desventajas: The false advertising. Website said $525/mo including insurance. Clerk said, “oh no. It’s $1700/mo PLUS insurance!!! I spent $50 on an Uber to drive over 1 1/2 hours and left disappointed and angry.
opinión proveniente de
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2.0
I was told my rental was one price and charged ano
Desventajas: I was told my rental would be $27.00 and once I got there I was forced to purchase the Insurance and I had to pay $147.00. I have never been forced to pay for Insurance and I have rented many cars.
opinión proveniente de
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3.6
Air conditioner not working and overwhelming milde
Ventajas: I had to stop my vacation the same day to exchange the vehicle and was never offered to have it delivered to me or a discount for the inconvenience as it was 94 degrees in Guadalajara without air conditioning that I was paying for
opinión proveniente de
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2.0
When I got there, they changed the price and the c
Ventajas: Nothing!! But BAD IMPRESSION all around.
Desventajas: When you have a reservation they look at you as less important. They have a goal to change your price no matter what.
opinión proveniente de
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6.4
El costo del seguro es 4 veces el que cuesta en los Estados Unidos
Ventajas: El registro en nuestro fue acelerado. Personal profesional.
Desventajas: Arncies tiene que encontrar una manera de reducir los costos de seguro en México He alquilado mejores coches en nosotros y Europa por una cuarta parte del precio.
opinión proveniente de
