Opiniones recientes
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2.0
Desventajas: You're forced to take up insurance at pick up point regardless of having an insurance purchased online. You end up paying over 700% of the posted price. Trick and a fraud. Rather post all prices ahead.
opinión proveniente de
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5.2
Desventajas: Do not rent from Alamo Puerto Vallarta airport!!! Worst customer service I’ve ever experienced.They try to say there are damages when you return the car if you didn’t take pictures of every scratch ( I mean EVERY scratch on the vehicle) as we returned the vehicle without damage.
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5.2
Ventajas: Pick was a 20 minute wait
Desventajas: The interior windows we very dirty
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4.8
Desventajas: The car i reserved was not available, they had to sub a lower model. I had paperwork from my credit card company, that I had insurance, still made me pay for "mandatory" insurance.
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8.4
Ventajas: Pick up and drop off were very simple.
Desventajas: Reserved a mini van but was given a 15 seater because there was no mini van available until the following day.
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2.0
Ventajas: The people were friendly. But not accomadating
Desventajas: The car I rented be actually there. Rented a minivan. They gave me a 10 person passenger van. And it was old and beat up. Such a piece of junk. Also all the hidden fees are rediculous. I thought I was only going to pay around 140$. Ended up costing 500$.
opinión proveniente de
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5.2
Ventajas: The car was nice, pick up and drop off easy.
Desventajas: The Insurance was 3x amount quoted on your site!! And there was someone trying to sell us resort packages at the Alamo car rental office.
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10.0
Ventajas: I don’t have anything to say just everything was excellent first time renting here I will do it again for sure thanks
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2.0
Desventajas: the insurance price the charge me, 100 US dollars daily. Plus drop off charge, and not clear prices.
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3.2
Desventajas: We and our friends booked SUV's online. When we arrived they brought us out to the rental car location (not at the airport) then told us they had no SUV's in stock. We were forced to take a small economy car instead even through we needed a SUV. They made it very inconvenient to cancel.
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4.0
Ventajas: Pick up and drop off easy. I wish they would stop pushing the time share business so hard. Even during picking up vehicle at Alamo the person behind the counter was pushing it on us. I was there to pick up a vehicle not sign up for a time share!
Desventajas: I have been home over 48 hours and still the hold on my credit card has not been released and correct amount charged.
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10.0
Ventajas: Always use Alamo at PVR. Very friendly people and very helpful. Always feel they are honest and people we can trust.
Desventajas: Can’t think of anything. Page two of Kayak survey would not respond. Answers were all excellent.
opinión proveniente de
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10.0
Ventajas: I don’t have anything to say just everything was excellent first time renting here I will do it again for sure thanks
opinión proveniente de
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10.0
Ventajas: Always use Alamo at PVR. Very friendly people and very helpful. Always feel they are honest and people we can trust.
Desventajas: Can’t think of anything. Page two of Kayak survey would not respond. Answers were all excellent.
opinión proveniente de
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2.0
Desventajas: You're forced to take up insurance at pick up point regardless of having an insurance purchased online. You end up paying over 700% of the posted price. Trick and a fraud. Rather post all prices ahead.
opinión proveniente de
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5.2
Desventajas: Do not rent from Alamo Puerto Vallarta airport!!! Worst customer service I’ve ever experienced.They try to say there are damages when you return the car if you didn’t take pictures of every scratch ( I mean EVERY scratch on the vehicle) as we returned the vehicle without damage.
opinión proveniente de
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5.2
Ventajas: Pick was a 20 minute wait
Desventajas: The interior windows we very dirty
opinión proveniente de
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4.8
Desventajas: The car i reserved was not available, they had to sub a lower model. I had paperwork from my credit card company, that I had insurance, still made me pay for "mandatory" insurance.
opinión proveniente de
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2.0
Ventajas: The people were friendly. But not accomadating
Desventajas: The car I rented be actually there. Rented a minivan. They gave me a 10 person passenger van. And it was old and beat up. Such a piece of junk. Also all the hidden fees are rediculous. I thought I was only going to pay around 140$. Ended up costing 500$.
opinión proveniente de
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5.2
Ventajas: The car was nice, pick up and drop off easy.
Desventajas: The Insurance was 3x amount quoted on your site!! And there was someone trying to sell us resort packages at the Alamo car rental office.
opinión proveniente de
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2.0
Desventajas: the insurance price the charge me, 100 US dollars daily. Plus drop off charge, and not clear prices.
opinión proveniente de
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3.2
Desventajas: We and our friends booked SUV's online. When we arrived they brought us out to the rental car location (not at the airport) then told us they had no SUV's in stock. We were forced to take a small economy car instead even through we needed a SUV. They made it very inconvenient to cancel.
opinión proveniente de
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4.0
Ventajas: Pick up and drop off easy. I wish they would stop pushing the time share business so hard. Even during picking up vehicle at Alamo the person behind the counter was pushing it on us. I was there to pick up a vehicle not sign up for a time share!
Desventajas: I have been home over 48 hours and still the hold on my credit card has not been released and correct amount charged.
opinión proveniente de
