Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
5.2
Ventajas: The car was nice, pick up and drop off easy.
Desventajas: The Insurance was 3x amount quoted on your site!! And there was someone trying to sell us resort packages at the Alamo car rental office.
opinión proveniente de
-
10.0
Ventajas: I don’t have anything to say just everything was excellent first time renting here I will do it again for sure thanks
opinión proveniente de
-
2.0
Desventajas: the insurance price the charge me, 100 US dollars daily. Plus drop off charge, and not clear prices.
opinión proveniente de
-
3.2
Desventajas: We and our friends booked SUV's online. When we arrived they brought us out to the rental car location (not at the airport) then told us they had no SUV's in stock. We were forced to take a small economy car instead even through we needed a SUV. They made it very inconvenient to cancel.
opinión proveniente de
-
4.0
Ventajas: Pick up and drop off easy. I wish they would stop pushing the time share business so hard. Even during picking up vehicle at Alamo the person behind the counter was pushing it on us. I was there to pick up a vehicle not sign up for a time share!
Desventajas: I have been home over 48 hours and still the hold on my credit card has not been released and correct amount charged.
opinión proveniente de
-
10.0
Ventajas: Always use Alamo at PVR. Very friendly people and very helpful. Always feel they are honest and people we can trust.
Desventajas: Can’t think of anything. Page two of Kayak survey would not respond. Answers were all excellent.
opinión proveniente de
-
2.0
Ventajas: Nothing
Desventajas: You think you’re getting one price, but once you get there they charge you for “mandatory insurance” which is several hundred dollars. We discovered that not all the insurance was mandatory and they were lying to us. The place is filthy and stinky. We ended up with a beat up, dirty car.
opinión proveniente de
-
2.0
Ventajas: The vehicle.
Desventajas: I did not like that it took 1 hour for them to give me the car. I also did not like that I reserved the car on kayak for $33 and paid $150 at the counter because they require a minimum coverage insurance for a total of $150 and a full coverage for like $200. I did not pay what I was told and I only rented it for one day and had to pay $150 dollars for that one day. Very upsetting.
opinión proveniente de
-
5.6
Booked at 10 a day and ended up 120 a day after all the mandatory ins
Ventajas: Car was in great condition
Desventajas: The check in process has you by the balls once your there in Mexico.
opinión proveniente de
-
6.4
Disappointing pick up and return
Ventajas: The vehicle itself was great.
Desventajas: The signing in, paperwork and negotiation of final price took way too long. Somehow the process at Alamo Puerto Vallarta needs to be streamlined to expedite the pick up. Car was also way more expensive as compared tothe same rental in the U.S.
opinión proveniente de
-
8.0
Misleading
Ventajas: Gave us up almost new car in excellent condition
Desventajas: Had to wait a long time for them to bring the car. Mandatory insurance expensive and not revealed in the quote we received
opinión proveniente de
-
4.0
Had flat tire. Replacement car took 1.5 hours of beach time.
Desventajas: When first car picked up it was full of gas. When second car return they tried to charge me more for gas
opinión proveniente de
-
10.0
Ventajas: I don’t have anything to say just everything was excellent first time renting here I will do it again for sure thanks
opinión proveniente de
-
10.0
Ventajas: Always use Alamo at PVR. Very friendly people and very helpful. Always feel they are honest and people we can trust.
Desventajas: Can’t think of anything. Page two of Kayak survey would not respond. Answers were all excellent.
opinión proveniente de
-
5.2
Ventajas: The car was nice, pick up and drop off easy.
Desventajas: The Insurance was 3x amount quoted on your site!! And there was someone trying to sell us resort packages at the Alamo car rental office.
opinión proveniente de
-
2.0
Desventajas: the insurance price the charge me, 100 US dollars daily. Plus drop off charge, and not clear prices.
opinión proveniente de
-
3.2
Desventajas: We and our friends booked SUV's online. When we arrived they brought us out to the rental car location (not at the airport) then told us they had no SUV's in stock. We were forced to take a small economy car instead even through we needed a SUV. They made it very inconvenient to cancel.
opinión proveniente de
-
4.0
Ventajas: Pick up and drop off easy. I wish they would stop pushing the time share business so hard. Even during picking up vehicle at Alamo the person behind the counter was pushing it on us. I was there to pick up a vehicle not sign up for a time share!
Desventajas: I have been home over 48 hours and still the hold on my credit card has not been released and correct amount charged.
opinión proveniente de
-
2.0
Ventajas: Nothing
Desventajas: You think you’re getting one price, but once you get there they charge you for “mandatory insurance” which is several hundred dollars. We discovered that not all the insurance was mandatory and they were lying to us. The place is filthy and stinky. We ended up with a beat up, dirty car.
opinión proveniente de
-
2.0
Ventajas: The vehicle.
Desventajas: I did not like that it took 1 hour for them to give me the car. I also did not like that I reserved the car on kayak for $33 and paid $150 at the counter because they require a minimum coverage insurance for a total of $150 and a full coverage for like $200. I did not pay what I was told and I only rented it for one day and had to pay $150 dollars for that one day. Very upsetting.
opinión proveniente de
-
5.6
Booked at 10 a day and ended up 120 a day after all the mandatory ins
Ventajas: Car was in great condition
Desventajas: The check in process has you by the balls once your there in Mexico.
opinión proveniente de
-
6.4
Disappointing pick up and return
Ventajas: The vehicle itself was great.
Desventajas: The signing in, paperwork and negotiation of final price took way too long. Somehow the process at Alamo Puerto Vallarta needs to be streamlined to expedite the pick up. Car was also way more expensive as compared tothe same rental in the U.S.
opinión proveniente de
-
4.0
Had flat tire. Replacement car took 1.5 hours of beach time.
Desventajas: When first car picked up it was full of gas. When second car return they tried to charge me more for gas
opinión proveniente de
