Opiniones de los huéspedes
Valoración general
7.8
Bueno
Basado en 8,649 opiniones
General
8.1
Abordaje
8.2
Comodidad
7.7
Tripulación
8.5
Entretenimiento
6.8
Comida
7.1
Ir al contenido
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Información sobre Sun Country Air
| Código IATA | SY |
|---|---|
| Rutas | 146 |
| Ruta principal | Las Vegas McCarran a Mineápolis Minneapolis St Paul |
| Aeropuertos en los que opera | 47 |
| Aeropuerto principal | Mineápolis Minneapolis St Paul |
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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4.0
Desventajas: Cramped seating, limited overhead bin space, no in-flight entertainment, mediocre flight attendants. Spend the extra money and fly Delta.
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4.8
Desventajas: Cramped seating, limited overhead bin space, mediocre experience. Next time I’ll spend the extra money and fly Delta.
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2.0
Ventajas: Nothing
Desventajas: A flight
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8.0
Ventajas: Everything was quick and efficient.
Desventajas: Little more organized with seating on the plane
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7.3
Desventajas: The flight itself was adequate. Very barebones but not meets basic expectations. Not too much turbulence, smooth sailing once we got into the air. The flight was 3hours delayed due to inclement weather but I was extremely happy that Kayak emailed me to tell me that it was in fact delayed.
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3.0
Ventajas: The crew did their jobs just fine. Not especially hospitable but they didn’t do anything “wrong” per say.
Desventajas: I am in shock over how much I ended up paying for my checked bag and personal item. I will never fly sun country again for a trip longer than 72 hours. The flight was MISERABLY cold.
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2.0
Ventajas: Terrible online check in process 10 hour delay!
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3.5
Ventajas: Once finally on board and leaving the terminal, it was a smooth flight with a friendly crew.
Desventajas: We got on and off the plane 3 times. Did not have a clear picture of what was going on. Started to board a second time and got told to get off as that flight was going to Phoenix. We're rushed to stay by the new gate, only to he told it would he another 50 minutes until he crew arrived.
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6.6
Ventajas: The crew were super nice!
Desventajas: Weather delays! Seemed like all of the other airlines cancelled flight and/or were flying and my flight got pushed back our after hour after from leaving at 8:05 til 1:30. Would have been since to just come to the airport later vs having to wait there
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7.3
Ventajas: It was utilitarian and got me from point a to be at a very good price.
Desventajas: Smaller seats, no entertainment to speak of. No complimentary snacks.
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7.3
Ventajas: Tickets are cheap but you have to pay for your carry on
Desventajas: Would like to have had tv in seats,
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7.0
Desventajas: As we landed in MSP my young son got sick. There was not a vomit bag available in our row. We cleaned it up the best we could. I told the gals as we exited and they were sympathetic. As my husband exited he heard them say. Well that’s lovely...I sure wasn’t impressed to hear that.
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3.6
Ventajas: Seat was uncomfortable, but luckily we had an exit row so we had extra leg room. An entertainment station would be appreciated. There was a 3 hour delay due to technical difficulties, which was frustrating, but nothing could be done about it.
Desventajas: Crew could have been slightly friendlier and more willing to help.
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7.3
Desventajas: TV and music would be nice.
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9.0
Ventajas: Ticket agent was very helpful when I misplaced my boarding pass.
Desventajas: Arrived safely which I’m grateful for but we arrived later then originally scheduled (45 minutes).
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5.2
Ventajas: Crew was awesome. Our flight was delayed 6 hours but they were so kind about it and we got vouchers.
Desventajas: My glasses were stolen from my bag. I assume the airport staff before they were put on plane.
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5.5
Ventajas: The crew was pleasent and brought me an OJ when I requested even though they had finished serving.
Desventajas: There is ZERO leg room! I am not tall, I maybe had 2 inches to the seat in front us. The recline is a joke, not even 2 inches. Cannot reach bag under the seat due to no room!!
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8.0
Desventajas: It was a pretty full flight but the ride was comfortable, flight crew friendly, and the ride pretty steady all the way to Dallas.
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8.6
Desventajas: There is no TV and no music options. Also, they said they provided free Wi-Fi but it was unavailable during my flight.
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10.0
Ventajas: We boarded promptly, left early, and arrived well before the scheduled time. The crew was friendly and helpful. Free drinks were given out. There was more legroom than usual for a discount carrier. No one bothered passengers about the weight or size of the luggage they brought onto the plane.
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8.5
Ventajas: The crew were super nice even though we were a little late leaving, we made up time.
Desventajas: For a stripped down airline I was still very pleased with the trip. It really reminded me of a Southwest Airlines.
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6.6
Desventajas: Podrían dar
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6.0
Ventajas: Overall the experience was ok. The planes were clean. and the crew was nice and helpful.
Desventajas: Paying for the seats and bags as additional fees is deceptive. I mean who flys without a seat or clothes? Consider boarding back to front, that way people in front of the plane don't create a back up trying to get their carry on loaded in the over head bin.
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10.0
Ventajas: More seat room than usual—very nice. Seems like a new plane.
Desventajas: If the people boarding the plane had been more considerate! Some of them blocked the aisle for quite a while. The crew asked them to step out of the way, but they weren’t very responsive
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10.0
Ventajas: Quick check in, quick boarding
Desventajas: Wi-Fi
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7.6
Ventajas: Crew was great.
Desventajas: Video capability or included would be great
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9.5
Ventajas: The pilot was great and excellent landing for a safe return home!
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8.5
Desventajas: Using Amex card for snacks
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10.0
Ventajas: Crew was great!
Desventajas: I didn’t realize I had to pay for a carry on
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8.8
Desventajas: The landing was a bit rough
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5.6
Ventajas: Sun country’s ticket line is fast.
Desventajas: Timeliness, deplaning, grace from flight attendants.
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10.0
Desventajas: Please bring back your higher seats. Please.
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10.0
Desventajas: Bring back your bigger seats. Please.
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8.0
Desventajas: Add in seat screen for entertainment
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9.0
Ventajas: Amazingly polite and attentive flight crew...great attitudes!
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7.5
Ventajas: Crew was good.
Desventajas: Gate computer in Nashville seems to always be down and causes delays boarding. Seems to always be a delay after landing when we arrive on time but there is still a plane at the gate? Need another gate...
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3.0
Desventajas: Didn’t leave Palm Springs until after we were already supposed to be IN portland.
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3.6
Ventajas: Price was good.
Desventajas: Coffee was bad. Seated in the very last row although there were many seats open. Flight was delayed three times.
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6.0
Ventajas: Crew was polite and friendly
Desventajas: We left about 30 minutes late
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6.4
Desventajas: Crew was not friendly or kind - acted burnt out and burdened
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8.0
Ventajas: Very friendly crew.
Desventajas: No snack provided on the 3 hr flight back, just drinks.
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4.0
Desventajas: Leave on time
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8.8
Ventajas: The crew was absolutely wonderful And seat was the most comfortable ever
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8.4
Ventajas: No issues, standard flight
Desventajas: Just fine
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8.0
Desventajas: Keep us updated on the 60 min delay to START boarding because the boards continues to say on time but we landed over 30 mins late and baggage took forever to get onto the belt.
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5.0
Desventajas: Check in and baggage fees
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8.0
Desventajas: Delay. Second time I’ve had this.
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2.0
Desventajas: Flight was delayed by 2 hours with no explanation. No beverage or snacks offered. Charged extra for carry on bags/personal items. Waited just under 2 hours for our bags when we arrived. Sun Country will never get my Buisness again.
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10.0
Desventajas: Kiosks to check in would have been great
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2.0
Desventajas: NEVER FLYING SUNCOUNTRY AGAIN
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2.0
Desventajas: Never flying SunCountry again
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9.5
Desventajas: Sun country is awesome
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10.0
Ventajas: Crew was awesome! Clean plane, I’m 6’4” and the 20 dollar seat option was great for leg room. Snacks for purchase.
Desventajas: Ran a few minutes behind. It was all good, no complaints
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7.6
Desventajas: Both my arrival and departure were 45 minutes delayed and this wasn’t communicated to anyone. The screen was never updated at the gate either time and reflected the previous flights information causing confusion to people trying to make sure they were at the right gate.
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9.0
Ventajas: Crew was good. Seat was hard and the tall woman behind me kept jabbing her knees into my seat. Very unpleasant
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7.2
Ventajas: The flight was on time.
Desventajas: The entertainment was useless. Just the page with a list of movies took forever to load and once started a movie, after many tires, it was buffering every 5 seconds for up to a minute each time. I tried 3 different devices (phone, tablet, laptop) none worked. My son said he had the same experience.
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4.4
Desventajas: Left MPS 45 minutes late. 15 minutes elapsed before ONE piece of luggage was delivered to baggage carousel, and then it was 2 carousels away from the one assigned.
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6.6
Ventajas: I liked that we have entertainment in flight.
Desventajas: At least the option of a free snack would be nice.
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9.0
Ventajas: Comfortable
Desventajas: Better food options. Free drinks were great though
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2.0
Ventajas: Well considering I lost my wallet on the way to the airport and was unable to check in. I would have to say I didnt like it
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9.0
Ventajas: Ticket agent was very helpful when I misplaced my boarding pass.
Desventajas: Arrived safely which I’m grateful for but we arrived later then originally scheduled (45 minutes).
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8.6
Desventajas: There is no TV and no music options. Also, they said they provided free Wi-Fi but it was unavailable during my flight.
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10.0
Ventajas: We boarded promptly, left early, and arrived well before the scheduled time. The crew was friendly and helpful. Free drinks were given out. There was more legroom than usual for a discount carrier. No one bothered passengers about the weight or size of the luggage they brought onto the plane.
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8.5
Ventajas: The crew were super nice even though we were a little late leaving, we made up time.
Desventajas: For a stripped down airline I was still very pleased with the trip. It really reminded me of a Southwest Airlines.
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10.0
Ventajas: More seat room than usual—very nice. Seems like a new plane.
Desventajas: If the people boarding the plane had been more considerate! Some of them blocked the aisle for quite a while. The crew asked them to step out of the way, but they weren’t very responsive
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10.0
Ventajas: Quick check in, quick boarding
Desventajas: Wi-Fi
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9.5
Ventajas: The pilot was great and excellent landing for a safe return home!
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8.5
Desventajas: Using Amex card for snacks
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10.0
Ventajas: Crew was great!
Desventajas: I didn’t realize I had to pay for a carry on
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8.8
Desventajas: The landing was a bit rough
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10.0
Desventajas: Please bring back your higher seats. Please.
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10.0
Desventajas: Bring back your bigger seats. Please.
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9.0
Ventajas: Amazingly polite and attentive flight crew...great attitudes!
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8.8
Ventajas: The crew was absolutely wonderful And seat was the most comfortable ever
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10.0
Desventajas: Kiosks to check in would have been great
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9.5
Desventajas: Sun country is awesome
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10.0
Ventajas: Crew was awesome! Clean plane, I’m 6’4” and the 20 dollar seat option was great for leg room. Snacks for purchase.
Desventajas: Ran a few minutes behind. It was all good, no complaints
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9.0
Ventajas: Crew was good. Seat was hard and the tall woman behind me kept jabbing her knees into my seat. Very unpleasant
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9.0
Ventajas: Comfortable
Desventajas: Better food options. Free drinks were great though
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8.0
Ventajas: Everything was quick and efficient.
Desventajas: Little more organized with seating on the plane
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7.3
Desventajas: The flight itself was adequate. Very barebones but not meets basic expectations. Not too much turbulence, smooth sailing once we got into the air. The flight was 3hours delayed due to inclement weather but I was extremely happy that Kayak emailed me to tell me that it was in fact delayed.
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6.6
Ventajas: The crew were super nice!
Desventajas: Weather delays! Seemed like all of the other airlines cancelled flight and/or were flying and my flight got pushed back our after hour after from leaving at 8:05 til 1:30. Would have been since to just come to the airport later vs having to wait there
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7.3
Ventajas: It was utilitarian and got me from point a to be at a very good price.
Desventajas: Smaller seats, no entertainment to speak of. No complimentary snacks.
opinión proveniente de
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7.3
Ventajas: Tickets are cheap but you have to pay for your carry on
Desventajas: Would like to have had tv in seats,
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7.0
Desventajas: As we landed in MSP my young son got sick. There was not a vomit bag available in our row. We cleaned it up the best we could. I told the gals as we exited and they were sympathetic. As my husband exited he heard them say. Well that’s lovely...I sure wasn’t impressed to hear that.
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7.3
Desventajas: TV and music would be nice.
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8.0
Desventajas: It was a pretty full flight but the ride was comfortable, flight crew friendly, and the ride pretty steady all the way to Dallas.
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6.6
Desventajas: Podrían dar
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7.6
Ventajas: Crew was great.
Desventajas: Video capability or included would be great
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8.0
Desventajas: Add in seat screen for entertainment
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7.5
Ventajas: Crew was good.
Desventajas: Gate computer in Nashville seems to always be down and causes delays boarding. Seems to always be a delay after landing when we arrive on time but there is still a plane at the gate? Need another gate...
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8.0
Ventajas: Very friendly crew.
Desventajas: No snack provided on the 3 hr flight back, just drinks.
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8.4
Ventajas: No issues, standard flight
Desventajas: Just fine
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8.0
Desventajas: Keep us updated on the 60 min delay to START boarding because the boards continues to say on time but we landed over 30 mins late and baggage took forever to get onto the belt.
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8.0
Desventajas: Delay. Second time I’ve had this.
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7.6
Desventajas: Both my arrival and departure were 45 minutes delayed and this wasn’t communicated to anyone. The screen was never updated at the gate either time and reflected the previous flights information causing confusion to people trying to make sure they were at the right gate.
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7.2
Ventajas: The flight was on time.
Desventajas: The entertainment was useless. Just the page with a list of movies took forever to load and once started a movie, after many tires, it was buffering every 5 seconds for up to a minute each time. I tried 3 different devices (phone, tablet, laptop) none worked. My son said he had the same experience.
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6.6
Ventajas: I liked that we have entertainment in flight.
Desventajas: At least the option of a free snack would be nice.
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4.0
Desventajas: Cramped seating, limited overhead bin space, no in-flight entertainment, mediocre flight attendants. Spend the extra money and fly Delta.
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4.8
Desventajas: Cramped seating, limited overhead bin space, mediocre experience. Next time I’ll spend the extra money and fly Delta.
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2.0
Ventajas: Nothing
Desventajas: A flight
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3.0
Ventajas: The crew did their jobs just fine. Not especially hospitable but they didn’t do anything “wrong” per say.
Desventajas: I am in shock over how much I ended up paying for my checked bag and personal item. I will never fly sun country again for a trip longer than 72 hours. The flight was MISERABLY cold.
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2.0
Ventajas: Terrible online check in process 10 hour delay!
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3.5
Ventajas: Once finally on board and leaving the terminal, it was a smooth flight with a friendly crew.
Desventajas: We got on and off the plane 3 times. Did not have a clear picture of what was going on. Started to board a second time and got told to get off as that flight was going to Phoenix. We're rushed to stay by the new gate, only to he told it would he another 50 minutes until he crew arrived.
opinión proveniente de
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3.6
Ventajas: Seat was uncomfortable, but luckily we had an exit row so we had extra leg room. An entertainment station would be appreciated. There was a 3 hour delay due to technical difficulties, which was frustrating, but nothing could be done about it.
Desventajas: Crew could have been slightly friendlier and more willing to help.
opinión proveniente de
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5.2
Ventajas: Crew was awesome. Our flight was delayed 6 hours but they were so kind about it and we got vouchers.
Desventajas: My glasses were stolen from my bag. I assume the airport staff before they were put on plane.
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5.5
Ventajas: The crew was pleasent and brought me an OJ when I requested even though they had finished serving.
Desventajas: There is ZERO leg room! I am not tall, I maybe had 2 inches to the seat in front us. The recline is a joke, not even 2 inches. Cannot reach bag under the seat due to no room!!
opinión proveniente de
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6.0
Ventajas: Overall the experience was ok. The planes were clean. and the crew was nice and helpful.
Desventajas: Paying for the seats and bags as additional fees is deceptive. I mean who flys without a seat or clothes? Consider boarding back to front, that way people in front of the plane don't create a back up trying to get their carry on loaded in the over head bin.
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5.6
Ventajas: Sun country’s ticket line is fast.
Desventajas: Timeliness, deplaning, grace from flight attendants.
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3.0
Desventajas: Didn’t leave Palm Springs until after we were already supposed to be IN portland.
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3.6
Ventajas: Price was good.
Desventajas: Coffee was bad. Seated in the very last row although there were many seats open. Flight was delayed three times.
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6.0
Ventajas: Crew was polite and friendly
Desventajas: We left about 30 minutes late
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6.4
Desventajas: Crew was not friendly or kind - acted burnt out and burdened
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4.0
Desventajas: Leave on time
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5.0
Desventajas: Check in and baggage fees
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2.0
Desventajas: Flight was delayed by 2 hours with no explanation. No beverage or snacks offered. Charged extra for carry on bags/personal items. Waited just under 2 hours for our bags when we arrived. Sun Country will never get my Buisness again.
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2.0
Desventajas: NEVER FLYING SUNCOUNTRY AGAIN
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2.0
Desventajas: Never flying SunCountry again
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4.4
Desventajas: Left MPS 45 minutes late. 15 minutes elapsed before ONE piece of luggage was delivered to baggage carousel, and then it was 2 carousels away from the one assigned.
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2.0
Ventajas: Well considering I lost my wallet on the way to the airport and was unable to check in. I would have to say I didnt like it
opinión proveniente de
Estado de vuelo
Mapa de rutas de Sun Country Air
Rutas populares
Vuelo
Origen
Destino
dom.
lun.
mar.
mié.
jue.
vie.
sáb.
D
L
M
M
J
V
S
251
Mineápolis
MSP
Boston
BOS
269
Mineápolis
MSP
Filadelfia
PHL
270
Filadelfia
PHL
Mineápolis
MSP
261
Mineápolis
MSP
Chicago
ORD
262
Chicago
ORD
Mineápolis
MSP
122
Las Vegas
LAS
Dallas
DFW
783
Mineápolis
MSP
San Juan
SJU
784
San Juan
SJU
Mineápolis
MSP
367
Mineápolis
MSP
Tampa
TPA
368
Tampa
TPA
Mineápolis
MSP
617
Mineápolis
MSP
Palm Springs
PSP
618
Palm Springs
PSP
Mineápolis
MSP
342
Orlando
MCO
Mineápolis
MSP
101
Mineápolis
MSP
Las Vegas
LAS
425
Mineápolis
MSP
Los Ángeles
LAX
341
Mineápolis
MSP
Orlando
MCO
403
Mineápolis
MSP
San Diego
SAN
285
Mineápolis
MSP
Seattle
SEA
395
Mineápolis
MSP
San Francisco
SFO
404
San Diego
SAN
Mineápolis
MSP
286
Seattle
SEA
Mineápolis
MSP
380
Fort Myers
RSW
Mineápolis
MSP
102
Las Vegas
LAS
Mineápolis
MSP
566
Cancún
CUN
Mineápolis
MSP
565
Mineápolis
MSP
Cancún
CUN
607
Mineápolis
MSP
Phoenix
PHX
383
Mineápolis
MSP
Fort Myers
RSW
608
Phoenix
PHX
Mineápolis
MSP
645
Nashville
BNA
Providence
PVD
266
Providence
PVD
Mineápolis
MSP
647
Nashville
BNA
Los Ángeles
LAX
252
Boston
BOS
Mineápolis
MSP
121
Dallas
DFW
Las Vegas
LAS
611
Dallas
DFW
Phoenix
PHX
234
Newark
EWR
Mineápolis
MSP
684
Las Vegas
LAS
Portland
PDX
648
Los Ángeles
LAX
Nashville
BNA
430
Los Ángeles
LAX
Mineápolis
MSP
314
Miami
MIA
Mineápolis
MSP
233
Mineápolis
MSP
Newark
EWR
313
Mineápolis
MSP
Miami
MIA
267
Mineápolis
MSP
Providence
PVD
683
Portland
PDX
Las Vegas
LAS
612
Phoenix
PHX
Dallas
DFW
646
Providence
PVD
Nashville
BNA
695
Mineápolis
MSP
Nueva Orleans
MSY
696
Nueva Orleans
MSY
Mineápolis
MSP
398
San Francisco
SFO
Mineápolis
MSP
632
Nashville
BNA
Mineápolis
MSP
631
Mineápolis
MSP
Nashville
BNA
658
Denver
DEN
Mineápolis
MSP
694
Honolulu
HNL
Portland
PDX
657
Mineápolis
MSP
Denver
DEN
293
Mineápolis
MSP
Portland
PDX
693
Portland
PDX
Honolulu
HNL
292
Portland
PDX
Mineápolis
MSP
687
Portland
PDX
Phoenix
PHX
688
Phoenix
PHX
Portland
PDX
745
Mineápolis
MSP
Punta Cana
PUJ
746
Punta Cana
PUJ
Mineápolis
MSP
532
Pto Vallarta
PVR
Mineápolis
MSP
531
Mineápolis
MSP
Pto Vallarta
PVR
624
Harlingen
HRL
Mineápolis
MSP
623
Mineápolis
MSP
Harlingen
HRL
Rutas principales
Principales aeropuertos en los que opera Sun Country Air
- Aeropuerto Mineápolis Minneapolis St Paul (MSP)
- Aeropuerto Las Vegas McCarran (LAS)
- Aeropuerto Portland (PDX)
- Aeropuerto Providence-TFGreen (PVD)
- Aeropuerto Los Ángeles (LAX)
- Aeropuerto Fort Myers Southwest Florida (RSW)
- Aeropuerto Nashville Intl (BNA)
- Aeropuerto Orlando (MCO)
- Aeropuerto San Diego (SAN)
- Aeropuerto Denver (DEN)
- Aeropuerto Phoenix-Sky Harbor (PHX)
- Aeropuerto San Antonio (SAT)
- Aeropuerto Seattle-Tacoma (SEA)
- Aeropuerto San Francisco (SFO)
- Aeropuerto Cancún (CUN)
Información de contacto de Sun Country Air
- SY Código IATA
- +1 800 359 6786 Llamar
- suncountry.com Visita
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.