Opiniones de viajeros
Valoración general
7.7
Bueno
Basado en 8,888 opiniones
General
8.0
Abordaje
8.2
Comodidad
7.7
Tripulación
8.4
Entretenimiento
6.8
Comida
7.1
Información sobre Sun Country Air
| Código IATA | SY |
|---|---|
| Rutas | 156 |
| Ruta principal | Mineápolis Minneapolis St Paul a Las Vegas McCarran |
| Aeropuertos en los que opera | 50 |
| Aeropuerto principal | Mineápolis Minneapolis St Paul |
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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5.0
Ventajas: The crew was very nice and professional.
Desventajas: Delays. We got to the airport 2 hours early and at that point saw the flight was delayed 35 min. By the time we got through security and to the gate the flight was now delayed over 4 hours. Then at one point the delay changed to 3 hours. Then back to 4. We didn’t find out a reason till we took off.
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7.0
Desventajas: No inflight entertainment. No free snack. $40 for a carry on!
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8.0
Ventajas: Flight attendants
Desventajas: Comfort
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10.0
Ventajas: The check in was really smooth and fast. The crew was amazing.
Desventajas: nothing
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9.3
Ventajas: Everything was well executed; friendly staff, clean plane, good entertainment options
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3.0
Ventajas: We arrived .
Desventajas: budget airline with terrible service. I did not make my return flight due to their line moving so slowly - took 2 hours in line to be told I didn’t arrive early enough. Many people in the line missed their flight - no refund and no help. Booked with another airline - not flying Suncountry again.
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6.0
Desventajas: Not a comfortable seat. Crew was meh, no one seemed to be in a good mood. Just not a Sun Country fan.
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7.2
Ventajas: The crew was friendly.
Desventajas: Paying extra for bags is ridiculous. It needs to be included in the ticket price. Charging extra for a single bag is a deceptive practice. Charging extra for multiple bags is satisfactory.
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5.0
Desventajas: Not a big Sun Country fan. No App!?!?
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2.0
Ventajas: The crew was friendly.
Desventajas: Sun Country lost my bag and could not provide any status at the airport when we arrived. The boarding process was inconvenient; including a shuttle to the tarmac. Plane was dirty upon entering. Entertainment (airfi) didn't work.
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9.6
Ventajas: everyone was really nice.
Desventajas: it was such a short flight that i didn’t have time to be bothered about anything.
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4.0
Ventajas: The crew was great!
Desventajas: I had to take a bus from my gate to the plane from the new D21-26 gates.
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8.5
Ventajas: Rhea was awesome.
Desventajas: Boarding is a struggle when you load from front to back. Why not load back to front and save time??
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7.0
Desventajas: My seat was hard and worn out.
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7.0
Ventajas: Smooth flight
Desventajas: The long lines
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5.5
Desventajas: Got another plane or somehow figured out a way to get us home instead of being delayed 6 hours.
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2.0
Ventajas: None
Desventajas: 4.5 hour delay for maintenance issue, flight attendants were rude, uncomfortable seats
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2.4
Desventajas: Rude flight attendants.
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9.6
Ventajas: The staff in this flight are attentive and offer water and coffee many time during the flight. Way better than the flight I flew to Seattle-with SC.
Desventajas: It was very cold but it could be just me being cold
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5.3
Desventajas: It was delayed 3 hours due to rain that lasted about 30 minutes
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9.0
Ventajas: On time and comfort of leg room
Desventajas: The gates are at the far end of the STL terminal
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8.0
Ventajas: Great prices!
Desventajas: How long it took to board.
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8.0
Ventajas: Crew and gate staff very helpful (see below).
Desventajas: I needed wheelchair assist at both ends. In each case I was waiting over 30 min. At the departure end there was a danger of missing the flight so one of the gate staff wheeled me, Amina was amazing. Another long wait at SFO. I spent almost as much time waiting for wheelchairs as I did on the flight!
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6.0
Ventajas: Price was right and the flight was comfortable.
Desventajas: No inflight entertainment and a real lack of food for a 5 hour flight.
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10.0
Ventajas: From desk was amazing
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3.0
Ventajas: The crew was generally nice to me and my emotional support animal (dog). The people checking in my bag were friendly.
Desventajas: If you are traveling with an emotional support/service animal-make sure to include the breed and approximate weight of the animal in the "additional details" on the online form you have to fill out. They don't ask those questions but then need it to process the request. Call times are 90+ mins.
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10.0
Ventajas: Very comfy, roomy seats. Helpful, welcoming staff. Great take-off and landing—very smooth.
Desventajas: It would be nice to have TV’s in the seats for longer flights.
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10.0
Desventajas: Easy and convenient
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8.5
Ventajas: Cabin crew very good, friendly and efficient. Good value for money.
Desventajas: Basic level comfort: small cramped seat. $30 charge for carry-ons is excessive.
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8.6
Ventajas: The crew were awesome! Was comfortable
Desventajas: The USB ports were not charging
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4.6
Desventajas: Smelled like fish and urine, was an hour late
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3.0
Ventajas: The little charging thing where you can plug in your charger.
Desventajas: The seats, flight attendants attitude, and cleanliness.
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10.0
Ventajas: Always friendly, smiling crew. Nice, clean, planes. Seats are comfortable enough. Always on time. Great airline.
Desventajas: Small complimentary pillows would be great.
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9.0
Ventajas: Clean airplanes, comfortable, efficient.
Desventajas: Having neck problems I would love a recess or latch device for electronic devices that are at eye level when looking forward.
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2.0
Ventajas: They didn’t let me on I want a refund this made me miss my birthday party in Chicago thanks for ruining 25
Desventajas: Refund
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8.3
Ventajas: Seats were great, loved that there were movies to watch.
Desventajas: I didn’t care for the snack but glad there was ginger ale. The snack really didn’t affect my experience and I’m okay.
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9.0
Ventajas: Crew was professional, effective communicators.
Desventajas: No complimentary snacks offered. BYO entertainment.
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8.0
Ventajas: Ticket price, and the plane was essentially new
Desventajas: Announcements were weirds with lots of uhms. Seat distance for leg room was minimal for 6’2” person.
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7.5
Ventajas: Boarding the plane went quickly, so was getting off. Also temperature inside was ideal for how hot and humid it was outside- I know some passengers complained about it being cold but I actually preferred it considering how cramped it was.
Desventajas: More leg room! I’m thankful I’m short, but I feel like if I were any taller i would’ve had a hard time being comfortable the whole flight.
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4.4
Desventajas: WiFi, friendliness, food options
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4.0
Ventajas: Head cushion on seat
Desventajas: Customer service needs to be worked on. From ticketing to flight attendants. Poor service
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5.0
Ventajas: It landed early.
Desventajas: Some complimentary snacks. No extra fee for online check-in. It’s cheaper to you to allow people to check themselves in online than make people check in at the desk that was woefully understaffed. Made it a terrible experience for all
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3.3
Ventajas: Nothing I don’t think I’ll fly sun country again
Desventajas: Provide online check in at no cost. The extra cost resulted in everyone checking in at counter that was miserably understaffed. It could have resulted in a missed flight except flight was delayed for 3 hours. Due to mechanical issues.
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7.2
Desventajas: Flight was delayed for five hours with no communication from sun country reps
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10.0
Desventajas: Hand carry shouldn't be charged as other flights.
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4.0
Ventajas: Not crowded, and enough space
Desventajas: My luggage was lost
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8.5
Ventajas: Efficient team
Desventajas: The flight wasn’t on the board in the airport at one point but was fine since the same crew checked our bags and flew us out. Also both to and from Nashville our flights were delayed like an hour but luckily we were super flexible with time, but if I was looking for reliability/transfers I’d hesitat
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4.6
Desventajas: The air vents were on low so not much air moving while we're all squeezed into tiny seats.
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7.3
Ventajas: Seats on Sun country are ok but I don’t expect much for the relatively inexpensive flight! Crew were very efficient, polite and attentive.
Desventajas: Movie options
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8.0
Ventajas: The crew was sweet
Desventajas: No provided entertainment but for a cheap direct flight it was amazing
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9.5
Ventajas: Flight attendant diffused a potential unruly passenger situation.
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4.0
Desventajas: We were almost 2 hour delay inside the hot plan...
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3.0
Ventajas: Got to destination
Desventajas: Flight crew was rude
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5.2
Ventajas: The flight itself was fine.
Desventajas: Crew seemed agitated and not very friendly.
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10.0
Ventajas: Flight attendant Susan was wonderful. Very friendly, professional, and helpful.
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3.5
Desventajas: Other than back to back late flights it couldn’t get any better.
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6.6
Ventajas: Check in was easy and quick
Desventajas: Plane could have been cleaner. Price is ok, but not as good as it seems once you add luggage.
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2.0
Ventajas: The crew was ill mannered and rude
Desventajas: Just do use Sun Country
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8.6
Ventajas: Very friendly
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10.0
Desventajas: More room!
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10.0
Ventajas: The check in was really smooth and fast. The crew was amazing.
Desventajas: nothing
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9.3
Ventajas: Everything was well executed; friendly staff, clean plane, good entertainment options
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9.6
Ventajas: everyone was really nice.
Desventajas: it was such a short flight that i didn’t have time to be bothered about anything.
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8.5
Ventajas: Rhea was awesome.
Desventajas: Boarding is a struggle when you load from front to back. Why not load back to front and save time??
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9.6
Ventajas: The staff in this flight are attentive and offer water and coffee many time during the flight. Way better than the flight I flew to Seattle-with SC.
Desventajas: It was very cold but it could be just me being cold
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9.0
Ventajas: On time and comfort of leg room
Desventajas: The gates are at the far end of the STL terminal
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10.0
Ventajas: From desk was amazing
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10.0
Ventajas: Very comfy, roomy seats. Helpful, welcoming staff. Great take-off and landing—very smooth.
Desventajas: It would be nice to have TV’s in the seats for longer flights.
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10.0
Desventajas: Easy and convenient
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8.5
Ventajas: Cabin crew very good, friendly and efficient. Good value for money.
Desventajas: Basic level comfort: small cramped seat. $30 charge for carry-ons is excessive.
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8.6
Ventajas: The crew were awesome! Was comfortable
Desventajas: The USB ports were not charging
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10.0
Ventajas: Always friendly, smiling crew. Nice, clean, planes. Seats are comfortable enough. Always on time. Great airline.
Desventajas: Small complimentary pillows would be great.
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9.0
Ventajas: Clean airplanes, comfortable, efficient.
Desventajas: Having neck problems I would love a recess or latch device for electronic devices that are at eye level when looking forward.
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9.0
Ventajas: Crew was professional, effective communicators.
Desventajas: No complimentary snacks offered. BYO entertainment.
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10.0
Desventajas: Hand carry shouldn't be charged as other flights.
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8.5
Ventajas: Efficient team
Desventajas: The flight wasn’t on the board in the airport at one point but was fine since the same crew checked our bags and flew us out. Also both to and from Nashville our flights were delayed like an hour but luckily we were super flexible with time, but if I was looking for reliability/transfers I’d hesitat
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9.5
Ventajas: Flight attendant diffused a potential unruly passenger situation.
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10.0
Ventajas: Flight attendant Susan was wonderful. Very friendly, professional, and helpful.
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8.6
Ventajas: Very friendly
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10.0
Desventajas: More room!
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7.0
Desventajas: No inflight entertainment. No free snack. $40 for a carry on!
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8.0
Ventajas: Flight attendants
Desventajas: Comfort
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7.2
Ventajas: The crew was friendly.
Desventajas: Paying extra for bags is ridiculous. It needs to be included in the ticket price. Charging extra for a single bag is a deceptive practice. Charging extra for multiple bags is satisfactory.
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7.0
Desventajas: My seat was hard and worn out.
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7.0
Ventajas: Smooth flight
Desventajas: The long lines
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8.0
Ventajas: Great prices!
Desventajas: How long it took to board.
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8.0
Ventajas: Crew and gate staff very helpful (see below).
Desventajas: I needed wheelchair assist at both ends. In each case I was waiting over 30 min. At the departure end there was a danger of missing the flight so one of the gate staff wheeled me, Amina was amazing. Another long wait at SFO. I spent almost as much time waiting for wheelchairs as I did on the flight!
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8.3
Ventajas: Seats were great, loved that there were movies to watch.
Desventajas: I didn’t care for the snack but glad there was ginger ale. The snack really didn’t affect my experience and I’m okay.
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8.0
Ventajas: Ticket price, and the plane was essentially new
Desventajas: Announcements were weirds with lots of uhms. Seat distance for leg room was minimal for 6’2” person.
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7.5
Ventajas: Boarding the plane went quickly, so was getting off. Also temperature inside was ideal for how hot and humid it was outside- I know some passengers complained about it being cold but I actually preferred it considering how cramped it was.
Desventajas: More leg room! I’m thankful I’m short, but I feel like if I were any taller i would’ve had a hard time being comfortable the whole flight.
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7.2
Desventajas: Flight was delayed for five hours with no communication from sun country reps
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7.3
Ventajas: Seats on Sun country are ok but I don’t expect much for the relatively inexpensive flight! Crew were very efficient, polite and attentive.
Desventajas: Movie options
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8.0
Ventajas: The crew was sweet
Desventajas: No provided entertainment but for a cheap direct flight it was amazing
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6.6
Ventajas: Check in was easy and quick
Desventajas: Plane could have been cleaner. Price is ok, but not as good as it seems once you add luggage.
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5.0
Ventajas: The crew was very nice and professional.
Desventajas: Delays. We got to the airport 2 hours early and at that point saw the flight was delayed 35 min. By the time we got through security and to the gate the flight was now delayed over 4 hours. Then at one point the delay changed to 3 hours. Then back to 4. We didn’t find out a reason till we took off.
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3.0
Ventajas: We arrived .
Desventajas: budget airline with terrible service. I did not make my return flight due to their line moving so slowly - took 2 hours in line to be told I didn’t arrive early enough. Many people in the line missed their flight - no refund and no help. Booked with another airline - not flying Suncountry again.
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6.0
Desventajas: Not a comfortable seat. Crew was meh, no one seemed to be in a good mood. Just not a Sun Country fan.
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5.0
Desventajas: Not a big Sun Country fan. No App!?!?
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2.0
Ventajas: The crew was friendly.
Desventajas: Sun Country lost my bag and could not provide any status at the airport when we arrived. The boarding process was inconvenient; including a shuttle to the tarmac. Plane was dirty upon entering. Entertainment (airfi) didn't work.
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4.0
Ventajas: The crew was great!
Desventajas: I had to take a bus from my gate to the plane from the new D21-26 gates.
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5.5
Desventajas: Got another plane or somehow figured out a way to get us home instead of being delayed 6 hours.
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2.0
Ventajas: None
Desventajas: 4.5 hour delay for maintenance issue, flight attendants were rude, uncomfortable seats
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2.4
Desventajas: Rude flight attendants.
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5.3
Desventajas: It was delayed 3 hours due to rain that lasted about 30 minutes
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6.0
Ventajas: Price was right and the flight was comfortable.
Desventajas: No inflight entertainment and a real lack of food for a 5 hour flight.
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3.0
Ventajas: The crew was generally nice to me and my emotional support animal (dog). The people checking in my bag were friendly.
Desventajas: If you are traveling with an emotional support/service animal-make sure to include the breed and approximate weight of the animal in the "additional details" on the online form you have to fill out. They don't ask those questions but then need it to process the request. Call times are 90+ mins.
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4.6
Desventajas: Smelled like fish and urine, was an hour late
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3.0
Ventajas: The little charging thing where you can plug in your charger.
Desventajas: The seats, flight attendants attitude, and cleanliness.
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2.0
Ventajas: They didn’t let me on I want a refund this made me miss my birthday party in Chicago thanks for ruining 25
Desventajas: Refund
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4.4
Desventajas: WiFi, friendliness, food options
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4.0
Ventajas: Head cushion on seat
Desventajas: Customer service needs to be worked on. From ticketing to flight attendants. Poor service
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5.0
Ventajas: It landed early.
Desventajas: Some complimentary snacks. No extra fee for online check-in. It’s cheaper to you to allow people to check themselves in online than make people check in at the desk that was woefully understaffed. Made it a terrible experience for all
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3.3
Ventajas: Nothing I don’t think I’ll fly sun country again
Desventajas: Provide online check in at no cost. The extra cost resulted in everyone checking in at counter that was miserably understaffed. It could have resulted in a missed flight except flight was delayed for 3 hours. Due to mechanical issues.
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4.0
Ventajas: Not crowded, and enough space
Desventajas: My luggage was lost
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4.6
Desventajas: The air vents were on low so not much air moving while we're all squeezed into tiny seats.
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4.0
Desventajas: We were almost 2 hour delay inside the hot plan...
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3.0
Ventajas: Got to destination
Desventajas: Flight crew was rude
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5.2
Ventajas: The flight itself was fine.
Desventajas: Crew seemed agitated and not very friendly.
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3.5
Desventajas: Other than back to back late flights it couldn’t get any better.
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2.0
Ventajas: The crew was ill mannered and rude
Desventajas: Just do use Sun Country
opinión proveniente de
Estado de vuelo
Mapa de rutas de Sun Country Air
Rutas populares
Vuelo
Origen
Destino
dom.
lun.
mar.
mié.
jue.
vie.
sáb.
D
L
M
M
J
V
S
422
Los Ángeles
LAX
Mineápolis
MSP
476
Anchorage
ANC
Mineápolis
MSP
252
Boston
BOS
Mineápolis
MSP
475
Mineápolis
MSP
Anchorage
ANC
251
Mineápolis
MSP
Boston
BOS
390
San Francisco
SFO
Mineápolis
MSP
514
Cancún
CUN
Dallas
DFW
513
Dallas
DFW
Cancún
CUN
269
Mineápolis
MSP
Filadelfia
PHL
697
Portland
PDX
San Francisco
SFO
698
San Francisco
SFO
Portland
PDX
658
Denver
DEN
Mineápolis
MSP
234
Newark
EWR
Mineápolis
MSP
102
Las Vegas
LAS
Mineápolis
MSP
340
Orlando
MCO
Mineápolis
MSP
657
Mineápolis
MSP
Denver
DEN
233
Mineápolis
MSP
Newark
EWR
101
Mineápolis
MSP
Las Vegas
LAS
339
Mineápolis
MSP
Orlando
MCO
292
Portland
PDX
Mineápolis
MSP
645
Nashville
BNA
Providence
PVD
266
Providence
PVD
Mineápolis
MSP
647
Nashville
BNA
Los Ángeles
LAX
690
Nashville
BNA
Portland
PDX
121
Dallas
DFW
Las Vegas
LAS
122
Las Vegas
LAS
Dallas
DFW
684
Las Vegas
LAS
Portland
PDX
689
Portland
PDX
Nashville
BNA
683
Portland
PDX
Las Vegas
LAS
383
Mineápolis
MSP
Fort Myers
RSW
384
Fort Myers
RSW
Mineápolis
MSP
142
Anchorage
ANC
Las Vegas
LAS
261
Mineápolis
MSP
Chicago
ORD
262
Chicago
ORD
Mineápolis
MSP
270
Filadelfia
PHL
Mineápolis
MSP
289
Mineápolis
MSP
Seattle
SEA
411
Mineápolis
MSP
Sacramento
SMF
412
Sacramento
SMF
Mineápolis
MSP
141
Las Vegas
LAS
Anchorage
ANC
627
Mineápolis
MSP
Austin
AUS
290
Seattle
SEA
Mineápolis
MSP
730
Honolulu
HNL
Los Ángeles
LAX
721
Los Ángeles
LAX
Honolulu
HNL
421
Mineápolis
MSP
Los Ángeles
LAX
605
Mineápolis
MSP
Phoenix
PHX
606
Phoenix
PHX
Mineápolis
MSP
648
Los Ángeles
LAX
Nashville
BNA
628
Austin
AUS
Mineápolis
MSP
164
Gulfport
GPT
Austin
AUS
679
Portland
PDX
San Luis
STL
162
Fort Myers
RSW
Gulfport
GPT
680
San Luis
STL
Portland
PDX
236
Washington D. C.
IAD
Mineápolis
MSP
235
Mineápolis
MSP
Washington D. C.
IAD
694
Honolulu
HNL
Portland
PDX
693
Portland
PDX
Honolulu
HNL
403
Mineápolis
MSP
San Diego
SAN
395
Mineápolis
MSP
San Francisco
SFO
297
Mineápolis
MSP
Portland
PDX
404
San Diego
SAN
Mineápolis
MSP
163
Austin
AUS
Gulfport
GPT
161
Gulfport
GPT
Fort Myers
RSW
267
Mineápolis
MSP
Providence
PVD
447
Mineápolis
MSP
Santa Rosa
STS
646
Providence
PVD
Nashville
BNA
448
Santa Rosa
STS
Mineápolis
MSP
Rutas principales
Principales aeropuertos en los que opera Sun Country Air
- Aeropuerto Mineápolis Minneapolis St Paul (MSP)
- Aeropuerto Las Vegas McCarran (LAS)
- Aeropuerto Portland (PDX)
- Aeropuerto Fort Myers Southwest Florida (RSW)
- Aeropuerto Phoenix-Sky Harbor (PHX)
- Aeropuerto Orlando (MCO)
- Aeropuerto San Francisco (SFO)
- Aeropuerto Los Ángeles (LAX)
- Aeropuerto Cancún (CUN)
- Aeropuerto Providence-TFGreen (PVD)
- Aeropuerto Tampa (TPA)
- Aeropuerto Nashville Intl (BNA)
- Aeropuerto Palm Springs (PSP)
- Aeropuerto San Diego (SAN)
- Aeropuerto Dallas/Fort Worth y otros aeropuertos (DFW)
Información de contacto de Sun Country Air
- SY Código IATA
- +1 651 905 2737 Llamar
- suncountry.com Visita
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