La limpieza nunca pasó, grandes cortinas que tapan la luz Tuvimos una estancia de 5 noches y todo fue perfecto. Nada A menos que quisieran darme una noche gratis????
A sólo unos pasos del Teatro Segerstrom y al otro lado de la calle de South Coast Plaza. Bien cuidado, amable y personal bien informado. La habitación era muy cómoda y tranquila. Disfrutamos de la experiencia. No había nada que no nos gustase.
Me encanta la zona y el edificio y sus alrededores.
Ubicación. Starbucks dentro. Buenas prestaciones en el baño. Hubo un problema con la ropa de cama al llegar. Aparte de eso, fue una experiencia muy agradable.
Disfruté el personal, acogedor y amable. Luz baño no funcionaba. Aire acondicionado muy ruidoso. Manchas en la alfombra.
Una buena ducha. Estilo lluvia. Buen restaurante y un personal amable. Loción en el cuarto de baño usada. No había nevera en la habitación. Ubicación de la máquina de hielo sólo en el primer piso. Los muebles antiguos. 10 dólares la noche por el aparcamiento.
It was located just across the OC Fairgrounds which very convenient ifuring the fair. It is also easily accessible near the H73 and H55. Also close to all the beaches (Huntington, Newport and Laguna) and shopping malls. Some rooms are too close to the backyard parking. Breakfast has no fruits !!!!!!!!!!
I usually only stay at Best Westerns. But after my experience at the Newport Mesa Inn I never want to go again. Basically got kicked out of continental breakfast because we had a service dog, even though I let them know and asked questions when I checked in the night before. Couldn't even get one glass of juice without being stopped and asked to leave "the common area" because people complained. Really? A couple complaints within a minute? We walked in minding our own business and our dog was quiet in our own arms, beahving perfectly fine. And for those ignorant people's information, we purposely got a small, hypoallergenic nonshedding dog so it would be less inconvenient, especially for those with allergies. Maybe you can at least bother to ask us some questions before just asking us to leave. So we check to see if we can at least sit outside, but that area is occupied by people smoking. So they seriously want us to eat our breakfast outside in the smoking area? And we can't take it to our room either? It says, "The ADA mandates that the service dog and handler have access to all public places. This is the law." So is the hotel and their "common area" not a public place? "Businesses may not: Refuse admittance, isolate, segregate, or treat this person less favorably than other patrons." I'm so angry even as I'm typing this, because it just reminds me what annoying trouble we went through. I have never had this problem at hotels until today. I have half a mind of suing these people, or taking it up to corporate. We came to celebrate my fiancé's birthday and our anniversary, but we left feeling degraded, and our day in Newport was ruined. Thanks Best Western.
I liked the fact that it was so close to the OC Fair grounds. And also I like the serviceand attention the staff provided. n/a
Close to the venue we had to attend
Clean, comfortable rooms. Laundry facilities if I wanted to do my own laundry. Cleaning service if I wanted that. Very professional Staff.
I would highly recommend this hotel. Great location near freeways, shops, beaches. Great facilities and staff. Would stay again.
Helpful and cheerful staff. Clean room. Comfortable bed. Few restaurants in walking distance.
Big bedroom Location: literally on the highway. Breakfast not as good
Location- however- think about driving a longer distance than staying close- The food was processed and bad- the hotel was old, bathrooms were dingy- floors dirty- sad the call it an ok hotel. The air didn't work- and the manager said it did- how about the customer is right???? It was just a place to set out heads! Nothing more- ohhhh and ice machine sucke as well-
I enjoyed how peaceful and quiete the stay was. No microwave available in room.
The staff was helpful and business like. Kathleen and the cook were the most friendly people We've ever met. Even though we were the only ones there for dinner, we were treated like royalty. The room was spacious and clean.
they were always helpful. Convenient location. Complete breakfast. Big rooms. It should be a 4 * hotel
hotel confortable para pasar unos dias muy tranquilo y sobretodo que tiene internet wi-fi gratis en todas partes y eso muy bueno para poder comunicarse. que no tenga room service los alimento y las bebidas hay que ir a buscarlos y depende de la hubicacion de la habitacion es lejos
Tenían una cómoda cama!!!
Fue un buen servicio, pero la comida estaba bien
El título lo dice todo. Construcción deficiente, tales que se puede oír a todo el mundo caminando. Nos dieron una habitación al lado de la habitación de custodia así que había un susurro de vibración constante en la unidad. Los huéspedes gritando durante la noche. Supongo que eso es lo que se paga cuando se reserva aquí. La habitación estaba limpia pero obviamente vieja (baldosas quebradas, pocos accesorios, etc. ). digo no hay salida tardía a menos que hables con el director. Salida tardía cuesta $50 por 30 minutos.
Ubicación La habitación no la limpiaron adecuadamente. Galletas saladas rotas en el piso y una cerveza en el congelador. (Quizás la cerveza gratis no fue tan malo).
El personal era amable y servicial. El aire acondicionado no funcionaba lo suficientemente bien para llegar al dormitorio en la parte de atrás. El sofá era bastante incómodo y estaba roto.
La ubicación era buena Todo.
muy buena relacion precio servicioo para pasar una noche, excelente el personal de recepcion
No te puedes equivocar
Nothing Wifi never worked although several attempts with staff to fix issue Executive lounge sub par Room sub par Parking charge per day too expensive
House cleaning didn't wake me up at 7 am which was nice Parking $25; tv didn't work; iron didn't work.
veronica was very helpful showing my wife and i the wayto the pool she went out of her way to help us when i booked breakfast buffet was included when i arrived and try to get our voucher for breakfast the desk said it was not included this added 100 more dollars to my stay so all in all it was not a great deal
The rooms were large and comfortable as was the bed. After a long day of sightseeing, with very tired bodies, it was nice to get into bed and relax. Early on Sunday morning about 0830, the power went out. And it stayed out. We checked the internet for Southern Cal Edison, the power company, and it showed the outage and also said it was out til 2:00 pm. When we checked out, the front desk staff said they knew about the outage but it wasn't supposed to be as long as it ended up to be. A couple of issues here, one, they should have notified everyone staying there by letter in the room or give them notice that there was a scheduled outage and what time. Two, what would have happened if someone got hurt, say, they were in the shower that morning with no notice and the were in a pitch black bathroom because that's how dark the bathroom is with no lights. Other than that, nice hotel, but parking and valet were expensive ($25 overnight and $33 for valet).
The restaurant service was the worst service I have ever experienced in 35 years of travelling to the USA. The waiter at breakfast on both mornings was the worst I have had anywhere in the world.Despite complaining on the first morning the service was the same the next day
Close to the mall. No clean rooms available upon arrival. It took 40min waiting in the lobby to get a room that was already reserved.
Hermoso paisaje y lugares para relajarse. Niños en la piscina sólo para adultos!
Gran gimnasio y piscinas. Muy agradable entorno al aire libre. El aparcamiento cuesta 35 dólares adicionales por día. Las habitaciones están limpias, pero se ven antiguas y baratas. Añaden 20% de propina a la factura por cualquier servicio ofrecido...la comida.
Excelentes habitaciones recién renovadas, con todos los nuevos nombramientos. El personal era muy servicial con los problemas de wifi. Me sorprendió un cargo extra ( $57), tarifa del resort y aparcamiento de pago. El precio de kayak estaba bien hasta que los impuestos y tasas adicionales que sumaron y hubo mucho descuento.
Cerca de restaurantes en NEWPORT Encontramos cubiertos en el exterior de la puerta, usados, cuando hicimos el registro a las 16:00. A las 23:30 pm aun estaban allí. Pestañas en el lavabo cuando entramos. No hay bañera. Estancia decepcionante por 220 dólares una noche
A little run down. The room smelled "wet" and mildewy. The pool was nice and quiet and we enjoyed the ping pong table, even though there was only one ball that was cracked.
Liked it there very much. The temp in the room was either freezing or warm.
Having to pay $24 a night for parking is ridiculous!
I love the pool area, and a staff member even gave out free Popcycles to the kids! Staff also quickly brought us a crib all set up and ready to use. I like that there is a seperation between rooms. Rooms are on the small side, but suited our needs. It would be a tight squeeze with more than 2 kids.
Hotel Staff were very nice. Pool area had Black Widow webs and eggs under chairs and tables. Notified the front desk.
El baño era genial y la cama era muy cómoda. El restaurante era sin más
32 dólares por noche de aparcamiento obligatorio, es ridículo. Aparte de eso, un bonito lugar.
32 dólares por aparcar! Dios mio
Por debajo de la media en cuanto al servicio La habitación tenía un olor extraño. Pedimos cambiar mi habitación en recepción y me dijeron que no se podía. Me dijeron que tendría pagar la diferencia de precio. El servicio de limpieza de habitaciones trabajaba a las 22:00 en otras habitaciones vacías mientras estábamos tratando de dormir. El aparcamiento debería ser gratis. Seguro que hay mejores opciones. Sin duda no vuelvo.
Conseguí una gran oferta en una buena ubicación! Prepárate para la tarifa de estacionamiento de 30 dólares
El colchón era muy cómodo. No hay opción de aparcamiento. Servicio de aparcamiento por $32, pero a mitad de precio para vehículos híbridos.
Staff, always professional always polite. Pool fantastic, Spa clean and warm. I loved the Bed, super cloud pillow topped, room clean. Bathroom luxury, from soaps to towels good size. 24/7 always staff on hand. Had starbucks in hotel foyer. Blackout curtains kept morning sun at bay. My 71 yr old mother did not enjoy the pillow top beds, suggested they smothered her. Could hear some trucks on highway braking in mornings and night. It is geared for business, so appeared everything has an additional cost per unit.
We enjoyed the beds. We had a great night sleep.
Good location, since it's close to the airport. Facility is extremely outdated, room was tiny and noisy. Parking is an additional $22 per day, which is robbery. I suggest you stay at the Irivne Wyndam instead.
La conexión Wi-Fi gratis, y el jacuzzi y la piscina. Las habitaciones son amplias y parecen de IKEA, bien decoradas y tele grande. Hay un local de donuts a la vuelta regentado por unas chinas un poco bordes pero es barato. Todo bien excepto un día que un grupo de gente del lugar alquiló la habitación de al lado para hacer una fiesta. Unas llamadas a recepción y amenazar con llamar a la policía y todo resuelto.
El parking cubierto está nuy bien, así como la zona nueva. Habitación limpia y cómoda y el servicio bueno. Estaría bien que proporcionaran mapas de la zona.
Great room on marina. It took over an hour to check in. Hotel did not have my Kayak reservation right and I had to spend a lot of time on the phone getting it straight. Also, make sure you get a room with a water view.
Heat didn't work. Charged $28 for parking without alerting us in advance. Room was completely standard of any hotel. Room service forgot our dressing, and the food was subpar
Rooms are very nice with 4 star amenities. mix of families, locals and travelers First night room was noisy due to being close to event space. They switched rooms for me next night with an upgrade and waved resort fee. Very professional and accommodating staff.
Our room had such a great view of the bay. It was very relaxing and quiet. We kept the balcony doors open almost the whole time! The staff was very polite and accommodating whenever we asked for anything. The first room we were put in, the shutters were broken and would not close for privacy. As soon as I called down, they had someone come up and move us 5 doors down within minutes. The staff was very polite and helpful.
Good location. They are charging you for a bottle of red wine that is in your room. They tell you as they are giving you the key that it's included in the price - well we didn't drink the wine nor did we want to pay for it. It doesn't matter that if you don't want it - you are paying for it anyway, how ridiculous!
The staff was very friendly and accommodating at the front desk, restaurants, housekeeping, and pool. Room was big and it was nice getting bottled water every day. Food at the restaurant (lunch) was surprisingly good and sitting outside by the bay was enjoyable. Overall, the facility was "tired" and is in need of renovations. Especially, the pool area lounges and chairs were old and stained. We prefer fitted sheets (which these were not) and carpets throughout the hotel (room, elevator, halls) need attention. We were told by one of the maintenance personnel who was in our room to fix a sliding shutter door, that the hotel was be remodeled within the next 3 months which is encouraging. Location was somewhat of a catch-22. It was nice being on the harbor but you really couldn't walk anywhere to shop or eat. Must have car if you want to go anywhere off site. Overall, we had a good time.