Bobby, el portero fue muy amable y servicial!
Personal horrible y nunca volveremos allí
Staff was amazingly helpful. Simply over the top! Took a real interest in making sure they met all of our needs. Remembered who we were. Said hello every time we walked in the front door.
They overbooked us so we were moved to a different hotel that was less convenient. Not a great experience but it could have been worse.
comfortable bed, big room, clean & updated bathroom
The room was ready for me by 10:00 am None
Was very happy to stay here. Clean and beautiful. Loved breakfast, but they need to season the scrambled eggs on the breakfast buffet.
Free Hot Breakfast Location Comfy bed When we checked in it was about 75 degrees fahrenheit outside... and about 80 degrees in our hotel room. It was very hot and muggy, and the windows did not open. The air conditioning was not working at all and the staff was totally unconcerned about remedying the situation. They tried telling us that everything was working fine, but of course it was not. The only thing the hotel did to fix it was to give us a box fan. They told us that it would cool off at night... but it did not. Multiple people complained but nothing was done to accommodate us or to compensate us for the inconvenience. Staff was at worst, rude, and at best, disinterested. When we checked in at 3:00 on a Thursday they only had 1 person working so we had to wait a very long time to check in. The bathroom was leaking water from the ceiling above the sink. The furniture in the room was worn and in need of repair or replacement. For $20 more a night we could have stayed somewhere much nicer.