Kiramar Los Peyotes

location & staff

one burner stove & lack of cutlery

The building from the outside and the pool look very nice. This however is where it stops! The part I have not seen in any review when I booked was the complete sham of a business this was or the outrageous amounts of noise. There is a detailed list of issues coming in the next section. Honestly can’t say other than roadside appearance there is anything good about Kiramar Los Peyotes.

1. Check in process. It’s like I was an inconvenience showing up. 2. The unit. A. as soon as I opened the door the smells of backed up sewer, rotting wood. When I went to advise I was given a bottle of toilet cleaner to spray and deodorize the unit? B. Double bedroom - shower was so gross it was never used, curtains at the windows are white but all stained with what I told my kids rust but with the other findings in rooms better guess is blood, and if you close the door don’t expect to get out of the room unless you jump through the window or have someone else on the other side to open it (one way door knob - I guess this is legal??) C. Master Bedroom - looked okay...until you pulled the sheets back. Without getting to graphic I know of other industries that have cleaner sheets. When we advised the front again we were provided a set of sheets to make the bed ourselves and they were full of holes and stains also. Eventually we were given 2 flat sheets that appeared clean and without issues to sleep on for the night and told the next day the room would be fixed. —-lets just say that if we could have got any type of money back we would not have stayed a second longer—- 3. The stay... A. Noise!!! Non stop street traffic, residential parties, water trucks, construction in the area, old trucks with bad brakes, car alarms....the list goes on. 7 nights and 7 minutes of sleep. B. Room cleanliness...on the 2nd day we did have our room attended too with the sheets on beds changed and made, but that was the 1st of 2 times total the room was ever made up and the 2nd time I had to ask for it to be done, the 3rd was completely ignored and room was not touched. C. Customer service and satisfaction is a joke...every time I tried to talk to someone about concerns of the room a phone cal was made and “a guy” translated my concerns...to go UNRESOLVED! D. NO SENSE TRYING TO TALK TO ANYONE HERE CAUSE ITS ALWAYS A PHONE CALL TO “A GUY”. E. STAY AWAY!!!