Flamingo Cancun Resort

The room was a Jr. suite with a swim out pool and beautiful ocean view.

We still have not received our refund for the 10 nights we didn't stay, it has been 14 days. The food was terrible the buffet had little to choose from. The pizza place was outdoor and only okay. The employees there were not friendly. The bar near pizza was never staffed and only had supplies for mixed drinks once. The Snack Bar, which is burgers and fries, is also outdoors with no cover so they aren't open when it rains. Air-condition didn't remove humidity from the room so sheets always felt damp. The room smelled moldy. Pull out couch smelled like dirty gym socks and was full of stains. The mattress was uncomfortable and old. Virtually no space to put clothes closet was really small. No entertainment at all. They didn't have any water activities and no volleyball court as advertised. The nightly entertainment is only 2x a week and it is a joke. The bathroom smelled like sewage. Not as advertised by photos.

Nos robaron las pertenencias de la caja fuerte. Con unas llaves maestras que en teoría son de uso exclusivo del personal. Dejaron las llaves en la mesa de noche