The location . The pools and the staff was friendly.
The pools close too early at 7 pm. The room smelled like sewer. The water stunk. The water in the room stunk. Our clothes and suitcases smelled like it when we got back. The food wasnt as good as it used to be. We were there 15 years ago. Not the same
Great service, staff is on too if their game and trained well. Amenities were great and a lot of different food and drink options available. Cleanliness was top notch.
Pool hours are only until 7pm, which was a huge bummer. Pool is a main attraction and they should extend the hours till 10pm. Daily Stage performance at LA Fiesta should be made more creative. People were not really enjoying it, and neither did I.
The staff!! They were outstanding!
How early the pools close. The temp of the pools was too warm. The lack of beer choices.
Great location... close to bars and shops Friendly staff
More entertainment at night for guests
The many pools and location of the resort
It didnt offer room service, and really didnt have a place to get activity stuff.
The outstanding, friendly staff and the location.
The shower design - created a flood in the bathroom each time. The loudness and over drinking of some of patrons. People yelling at 4am up and down the halls.
Balcony with ocean view
the pools closed at 7:00 pm
Location view shows food
Did not like the bedding... I hated the blankets and sheets ... would prefer all Cotten and duvets hotel style linens ...
Staff were very friendly, they go out of their way to make you happy! Resort was very clean. Hotel was sold out during my stay and it was easy to find lounge chairs on both the beach and pool areas as long as you got there before 10am.
Food was okay, nothing great.
Location & ambiance.
Very convenient, very clean, very good staff.
Hotel was great but I do not recommend leaving the hotel area because it's corrupt and everything is about money off the resort. They are practically try to extort you if they think you have American money. The hotel and resort is 100% safe though.
Food is better than expected, I found out that Mexicans are nice peopple, and the hotel has a convenient location... We had a grate time so far.
We had a strong rain due to a tropical storm, but it is unfair to blaim the hotel because of the weather. Probabilly the hotel staff should take more care in the cleaneness of the swimingpools
Este alojamiento de Zona de hoteles, en primera línea de playa y cerca de un campo de golf, te sitúa a menos de 10 kilómetros de Playa Caracol, Playa Tortuga y Playa Fórum. Playa Langosta y Playa Chac Mool también están a menos de 10 kilómetros.
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|Playa Del Carmen||70 km|