Resort was great, friendly staff and great food
The only negative was that our room location was sometimes a little noisy at night
My favorite all inclusive.
I haven’t been to many all inclusive but this one was awesome. And the staff was extremely friendly and the place was super clean!
The sea gulls were a bit annoying. That’s all I can really find at the moment, the place was perfect.
60 birthday for husband
They upgraded us to the Caribe they own next door, we had a ocean view, quieter pool than royal Solaris, some meals were very Good others were just ok, resort beautiful and well kept, staff very attentive, even more so when you tipped them, everyone very friendly, if I went again I would stay at the caribe again. W made lots of friends with the staff and some other travelers. The resort had all types of people including families. Also important we could get a chair on beach or at the pool.
The food sometimes was just ok, but that happens when you have buffets.
Good hotel if you're on a budget
Convenience of meals which are abundant and available 24/7 Staff are very friendly Great view and location Great kids club and pool - highly recommended if you have kids Convenient taxi service from hotel
Many dishes were not great; they are acceptable but not something to rave about. Very busy hotel; not for those wanting a quiet getaway Hotel activities are too loud especially in the lobby at night Only two sets of elevators in entire building; not enough for the capacity of guests of building Always long lines at front desk; they need to add more staff during checkout time.
The food was excellent. My favorite part was the pool and the swim up bar. They have water volleyball and water basketball. There is always some sort of game going on at the pool area. The staff was wonderful. The rooms were cleaned thoroughly every day. Easy bus ride to the night clubs for 50 cents. All in all I felt that this was the perfect resort for a group of friends (we are in our mid 20s), couples, or families.
The buffet could have more variety each day.
Podía oír todo lo que pasa en la habitación de al lado. Las habitaciones olían a olor de perfume muy fuerte. La mujer en el mostrador de recepción era grosera. No tienen el mejor servicio de atención al cliente, pero está bien para el precio.
El personal era excelente. Todos fueron muy profesionales, amables y educados. Nuestra habitación estaba muy limpia, la comida era deliciosa.
No me gustó el hecho de que internet costaba $17 por noche. Se suponía que era gratis. Todo el mundo en todas partes quería/pedía consejos.
La amabilidad del personal
Tuve que marcar 2 veces a recepción para que limpiaran mi habitación.
Would stay again
The beach, the pool, the breakfast and dinner buffet. (The food was well above average and quite good at times). Great poolside drink service from Roberto, our waiter on more than one day. Our beach front room was a bit bare (furniture wise) but it was clean and roomy. Cleaning staff did a great job. Bus stop right out front will get you to center of nightlife (about a five minute ride) for under a dollar. It's location away from the center made the beach that much better and less crowded. We had a great stay.
Time share push after check in. Just insist that you want to go right up to your room and dodge this (they were not aggressive when we did this).
The hotel staff were the best of numerous resorts we have stayed at. Very helpful, pleasant and professional. Our room was clean and very comfortable. The beach was clean and well groomed. The pools were beautiful. The best lunch was the pizza oven, serving up made to order pizzas!
It is a bit dated in the lobby. The food is what I would consider average. If I book another all-inclusive in Cancun , I would look elsewhere because of the food. We usually go for more than a week and I don't think we would enjoy the dining experience here for that long.
Easy. Everything was close together. Staff was nice.
The facilities are dated. Towels were a dingy brown green color. Restaurants were never consistently open. People come to Mexico for Mexican food and the Mexican restaurant was closed most days we were there.
Todo bien, pero deben incluir Internet
El personal era bueno, y la gerente, la señora Ava, también fue muy buena
Tienen que incluir el acceso a Internet
¡Excelente, excelente! ¡La pasamos de maravilla!
Para empezar, la comida fue excelente, el servicio, extraordinario; desde que se entra en el hotel, el personal es increíble y las piscinas y club de niños también. Muy seguro para una familia con niños. Los camareros saben de bebidas y son muy agradables. El restaurante es delicioso con comidas de cinco tiempos. Nos sentimos como en casa. Sin duda me alojaría en el Grand Solaris otra vez. Aprobado por su comida, limpieza, el personal, y en general, el ambiente. Los espectáculos fueron una maravilla. Echo de menos estar allí, ¡y a mis hijos les encantó! Si quieres pasar unas buenas vacaciones y tiempo para relajarte y luego tener maravillosos recuerdos, así como disfrutar de las hermosas playas y vistas hospédate en los Grans Solaris! Realmente experimentamos "la pasión" que caracteriza a Solaris!! (:
Lo único es que tienen que añadir cubiertas a los WC del resort; las almohadas un poco duras.
Este alojamiento de Zona de hoteles, en primera línea de playa y en el centro de la ciudad, te sitúa a menos de 10 kilómetros de Museo Maya de Cancún, Playa Ballenas y Playa Marlín. Playa Chac Mool y Ruinas El Rey también están a menos de 10 kilómetros.
Basado en 3,592 comentarios
Las políticas pueden variar según el tipo de habitación y proveedor.
|Playa Del Carmen||59.9 km|