Hotel Suites Country Club

I checked out Sunday the 5th . Stuff was good except this one young lady name Mayra or something like that ,she has no working ethic . Was very rude , & was very unpleasant & unprofessional. Won't be going back no more . I been a loyal customer for 5 years , I go 5 to 6 times a years. My family & I won't be going nomore

The people employed at this hotel are very nice. I think they are a little embarrassed about all the problems and issues. These are long standing issues, they all know! The property is convenient to everything I needed to access. The employees keep it clean and the sheets are great! These rooms were originally a living room with a bedroom. They have turned it into 2 bedrooms, which is great for 2 traveling together, however not all rooms have 2 TVs, which can be a problem.

This hotel has serious problems. In six days we had to move rooms 3 times! We asked to move out of the first room upon entering and were forced to stay in it 3 days with active black mold all over the bath and closet! Toilets are broken and won’t flush. Showers/bath plumbing doesn’t shut off properly and sinks won’t drain. We also had problems with the door knobs and the locks. There are huge issues w false advertising. No laundry, No indoor pool, No air port shuttle service, etc. Prebooking the breakfast is a huge rip off!