For a large business convention the facilities were a bit hard to navigate.
Check in was quick even though I read that it took 2 to 3 hrs at times. I did see that a few days after we were there. The lines were huge! The scooter I ordered was right there at the bell hop. We were upgraded to the Rainbow Tower with a view of Diamond Head. Beautiful! The super pool was below us and the lagoon around the corner. Watched the fireworks off the lanai on Friday night. Check out was easy and so was movie rental. Beach was wonderful.
Elevators were packed and no one likes to let a scooter near the door. I call this hotel home of the $25 cheeseburger. Unbelievable! I had fish and chip and my 12 yr old grandson had the $25 burger. No prices on the menu. This meal cost us $60. So bring a pocketful of money for meals. Also the beach rentals were too high. We went to the Hale Koa next door for half price or less.
Can better check in process
Loved the small lagoon, kiddie pool & water slides, Our suite was clean & spacious with amazing view.
Check in was awful-it took over 30 minutes to check in. Huge lines were forming and not really sure why since reservations were already made. Also annoying was the fact that you were given cards to get towels- however they failed to mention that you had to return them otherwise you would have to pay a. $10 per card!!! we usually do express check out just so we don't have to deal with front desk again.
Everything was great! The beach was beautiful, 5$3 staff, facilities, location was excellent!
The pools were overwhelming, crammed with people. Also, the hot tubs always has children playing in them and were unattended, they weren't very relaxing. An "adult only" hot tub or sauna would be an added bonus! We weren't the only couple frustrated by this.
El baño tenía una puerta corredera y sin ventilador. No hay privacidad.
Rundown room for over $300??
In a pinch because of an ice storm, we had to find a room before our reservation at the Hale Koa started. Hilton was close, so we picked this hotel. So expensive. Perk was we could walk to our hotel the next day.
Room was lack luster for a $300 room. And that's all we had really. Super busy and hard to navigate with luggage with all the people swarming around. Waste of money. Breakfast buffet is good but so expensive, and another $35 charge at check out for what? We only stayed one night, and that was one night too long.
Overpriced for the poor quality
I liked that the location is close to the water
Much needed room renovations are required in addition to better cleanliness. Parking in the hotel which is required if you have a car is way over priced and even more than the price to rent the actual car. Another resort fee is added at the end which covers items such as yoga and do not apply to everyone is applied. Fine a different hotel that would be your best bet
Not worth the money in our experience
Alyssa was very helpful in helping us to switch our rooms and we do appreciate her very much.
We started off on the wrong foot from the moment we arrived, having to wait over and hour to check in. Yes it was the weekend of the marathon and we understand that but, for the first 45 minutes they had only 3 people checking in the regular guest and only 3 checking in the Hilton elite. After they put another 3 on each side the line moved much quicker. On top of this we had booked a king bed but when we go to the room it was 2 queens and by this time we didn't want to go back to the front desk and wait even longer. They did end up moving us for our second night, but it's still frustrating when you have to move in the middle of your trip. On top of this the beds aren't what i would expect when i'm paying $375 a night..super hard and could almost feel the spring in one of them....needless to say we won't be wasting our money next time we visit Oahu.
Un poco de todo
Show de fuegos artificiales. Ubicación en la playa. Acceso a 4 piscinas preciosas. Variedad de tiendas y restaurantes.
Las habitaciones están anticuadas. Paredes y pintura decrépitas. Faltaban muebles en mi habitación. Ascensores muy viejos.
EXCELLENT HOTEL, STAFF, LOCATION
Hotel staff, bars, main pool, being right on the beach. I had requested Diamond Head view with the package I bought, and found that I wouldn't get that on arrival BUT the guy that checked us in did find one albeit on a much lower floor but still fantastic view and that made my 50th birthday very special. Drink pricing different in different bars! The resort fee baffles me, no idea what that is actually for. Staff were great and the Pronto Pickle was a life saver after a very full day of sightseeing and touring! Great staff in there too, and we could take hot food to the room with a couple of drinks from the ABC! :o) sitting on the balcony watching the sun go down. Nothing better.
Check in seems an incredibly slow process and there's little point to the 2 lines for HH members. However, the staff do not let you leave the check in without ensuring you have every bit of information you could want. All very patient staff. Pricey hotel, resort fees, and parking fees, and beer! However, the cost of cocktails were a welcome surprise! The pools are all in the shade by 5pm, which is such a shame.
Great location and extremely good staff, but it is
Staff were absolutely wonderful. We even had a bellman refuse a tip and a staff member on break offer to help us. Magnificent and gorgeous property in the heart of everything. This is a very large property with several buildings and can get crowded. It is rather easy to get lost also. Attentive staff and service more than makes up for that.
It is a large property with several buildings so it can sometimes feel like a factory. It is also easy to get lost. However top-notch staff make the difference. We did have a misunderstanding about what kind of breakfast we got for a prepaid fee and where it was located. We were told we should get a full breakfast. Vouchers said continental breakfast in one building - staff told us to go to a different restaurant (mistake). Again, staff made everything ok.
Wonderful relaxing atmosphere! Nice walking path along the beach, good variety of restaurants, beautiful views & grounds, staff was very nice
Main pool is dated, looks 1970s, MAIN COMPLAINT: NO Room Service. What major hotel resort has no room service? I was disappointed. food is pricey. Go to a market & get waters, fruit snacks etc. & save $
Está en la playa
Demasiado lleno para los fuegos artificiales. La zona de espera en el spa en la torre Kalia estaba sucia.
A/C tenía un limitador,
Era preciosa y respiración
Frente a la playa, de las tiendas, la ubicación
Estaba en la torre del diamante. 2 noches sin tienen agua en todo en la ducha/baño. Le llevó al hotel horas y horas antes de poder tomar una ducha
La ubicación cerca de la playa
Lo sentimos muy concurrido y caro. Las camas en la habitación son gastadas y blandas . El balcón era enjaulado y te dejan sentir como si en la celda de una prisión. No estuve feliz con la tarifa del complejo de $30.
El personal era muy amable y servicial, y ellos hicieron todo lo posible para ofrecer asistencia. Las múltiples piscinas, la laguna y la proximidad al mar hace que sea fácil de disfrutar del agua. Los viernes fuegos artificiales por la noche y hors d'oeuvres de cortesía en el Ali torre hacen del Hilton Hawaian destaque. Nos hemos alojado aquí varias veces y me pareció que era coherente.
Había algo de construcción pero no era demasiado molesto. También nuestra habitación necesitaba un retoque de pintura en pocos lugares.
El lugar perfecto para ir de vacaciones
Las comodidades del hotel son impresionantes, con muchas tiendas, cafeterías, piscinas y restaurantes. Está en la mejor playa de Waikiki, muchos de los otros hoteles tienen sólo una pequeña parte de la playa. Las vistas son increíbles. Me gustó el hecho de que puedes llevar tus propias sillas de playa y sombrillas en vez de alquilar todos los días.
No hay servicio de habitación
El personal no es muy amable y eficiente. Excesivamente caro.
Hilton Hawaiian Village Waikiki Beach Resort está en una fantástica zona de Honolulú (Waikiki), a menos de diez minutos en coche de Ala Moana Center y Zoológico Honolulu. Tendrás centro de negocios abierto las 24 horas, servicio de limusina o coche con chófer y check-in exprés a tu disposición. Este complejo pone a tu disposición 15 salas de reuniones donde celebrar todo tipo de eventos. Hay un aparcamiento sin asistencia (de pago) disponible.
Basado en 14,700 comentarios
Las políticas pueden variar según el tipo de habitación y proveedor.
Escribe el email asociado a tu cuenta y te enviaremos un enlace para restablecer tu contraseña.
Te enviamos el enlace para restablecer tu contraseña por email.