Staff were very helpful, services was also very good, the hotel has all facilities required such as a swimming pool and gym so it would be recommended my me as a reasonable hotel not really
The rooms are not well equipped and quite small. There is no elevator or at least you must carry the baggages on the stairs for a part of the hotel.
Staff very friendly Asked for plates at night for pizza party and was brought a couple of napkins. I felt staff should have this sort of thing available for customers.
The receptionists were great. It was very private. The bed was a little uncomfortable. Swimming pool was a bit naff. The price was way to much.
I was with my best friend and we made the best of it. Even though we had terrible service. I felt that the some of the staff was rude. Mainly on the girl that I talked to on the phone that they charged me $18 for parking when it should have been $10 which she refunded me for. But she was extremely rude. Just cause of her I would never stay at your hotel again nor would I tell other people to stay there. I wanted to have a great hotel stay with my best friend and just from her it was ruined.
Unbelieveable view. Also upon booking, I requested a top view and I got it all. loved how clean the rooms were etc. Nothing
Clean, modern, lots of electrical outlets in the room. Shouldn't be charged for WiFi in the room. Also, the air conditioner (heater) was loud.
Great location,friendly staff,good valet parking,excellent food in room service,interestingly different decor,comfortable bed,good sized room,excellent tv(but see below in adverse comments),very good shower. The artsy sink in the bathroom was too small for the powerful faucet and wet both my wife and I on separate occasions. There was no shaving/make up mirror. The heating system was extremely noisy but effective (it was -22c during our stay). The room lighting was too dim. The lovely wall mounted plasma tv was hobbled by a stretched low def picture(we could not alter the aspect ratio) and we were unable to get ppv movies due to severe picture distortion. The hotel service engineer responded very promptly , he was extremely pleasant but unable to fix the problem which originated at the media server ,not the tv itself .
The breakfast buffet.
The staff was very nice & helpful including at the bar. Lovely art but need more. The room & bathroom were spa like and the Yellow Door bar & bistro was elegant. Nice Lobby, too. The valet guys were trying to rip us off on prices to park. The front counter said it was $20 but they told us $30.the WiFi said it was insecure so I reported that.
Lots going on, close to lots of good calgary spots. Great restaurants as well as pool side lounge.
La tranquilidad y el confort. No
Muy bien situado en el centro de Calgary cerca de la torre, trato esquisito, hasta incluso alguno habla español. No
Las camas eran muy cómodas. Personal amable
La verdad que lo unico que puedo rescatar como positivo son los amennities... El tamaño del cuarto no era bueno, si bien esta mantenido, todo el edificio es como bastante viejo, y se nota mucho en el mobiliario de la habitacion. La zona es centrica pero se ve de todo tipo de gente... Pesimo me parece el hecho de que quieran cobrar por todo, para llamar a un shuttle me querian cobrar, para usar el work center tenes que pagar, no lo recomiendo, sigo prefiriendo la cadena Delta.
El desayuno: amplia selección y calidad de productos Los pasillos: en general la apariencia era como de materiales un poco antigüos
La cama tamaño king-size era enorme y muy cómoda. Habitación excesivamente grande en proporción al mini-baño que teníamos (no le iría mal una reforma). No tiene internet wi-fi en el hotel (sólo de cable en las habitaciones). En el hall tienen un business centre, gratuito, donde puedes navegar por Internet.
I liked the style of the remodelled bathroom, the windows and skylights of the pool, jacuzzi area on the roof, the security of needing a key to use the elevator, the sun reflection of the Westin on the foyer floor, starbucks in the hotel was great for morning treats. Pillows and bedding was very nice, especially with the dark drapes... you could really get a good sleep. the Fluid Lounge is poorly decorated and could use more colorful paint. Felt drab, like waiting in an airport lounge.
La recepción fue fantástic. El colchón era incómodo.
Piscina y jacuzzi. Nos permitieron hacer Check-out más tarde sin coste. Cama my blanda y en forma de V. Internet de pago con tarjeta únicamente aunque te podias imprimir las tarjetas de embarque gratis. Zona un poco muerta.
Este lugar es una joya. Fácil de encontrar y cerca de la autopista principal. Gran restaurante en el hotel, habitaciones cómodas y limpias. El personal del registro y salida parecía nuevo y se hizo difícil
La habitación en total N/D
Excelente situación si se quiere un hotel al lado del aeropuerto (algo menos si se quiere estar en el centro, aunque conduciendo se llega en unos 20 minutos). Las instalaciones son buenísimas para el precio: habitación grande y ultra equipada (tele hasta en el baño); ofrecen películas en dvd gratis; el desayuno "complimentary" está bastante bien. Muy recomendable.
Un hotel adecuado en cuanto a calidad- precio. Bastante cerca del aeropuerto, aunque no se podia ir caminando. En taxi esta a 5-10 minutos. Una habitacion muy bien equipada, con ducha de hidromasaje incluida y una cama King size muy comoda. Dormimos de lujo. El desayuno un poco flojo.
Parking, la ubicacion si te interesa estar cerca del aeropuerto, sino esta muy alejado del centro. un hotel vulgar. El recepcionista un poco chulo, no respetaron la garantia de booking, y me cobraron la habitacion 20 dias antes, cuando yo habia hecho la reserva y la tarjeta era solo garantia. el hotel parece mas en la web, es un tres estrellas seminuevo. el entorno es desolador. cuidado con la promocion de desayuno que es muy torticera.
al llegar a las 10 pm todo estaba a punto y el cheking fue rapido no
la ubicación Muy caro para el servicio, se pidió una cuna que nunca llegó, el elevador no sirve, el agua de la tina no baja rápido y ciertamente el precio no corresponde.
El personal de recepción el día de nuestra llegada
Friendly staff who went out of their way to help us
Front desk staff were ; efficient and friendly, the housekeeping staff, were quick and thourough and showed the highest regard for their job. The lack of children's play area
The friendly staff. The lack of indoor parking.
The beds are very comfortable and the rooms very clean! I had a difficult time ;logging onto the wireless internet.
Great pool for kids, good breakfast buffet. We were in one of the newly renovated rooms and it was great. Others travelling with us had older rooms and there were issues with the air conditioner and microwave
Good location for the south area of the city We stayed in the old side which was not nice. No heat in the room I was in.
Very enjoyable stay, hotel was very comfortable and convenient location for Spruce Meadows. I would recommend this hotel to friends.
Kitchen willing to prepare another entree after preparing poor original dish. Also added extra water. Staff provided space heater My evening entree brought to my room was greasy and salmon not fresh . The room was too cold.
The hotel staff were very professional as we checked in and out; and were helpful as they answered our questions during our stay. The cleaning lady was very cheerful and friendly (Second floor). Oh, the beds and pillows were very comfortable - that is a must for me when travelling! I would stay there again. It would have been nice to have access to the internet through a public computer...like other hotels have for their guests (downstairs in the lobby area). Some of us don't travel with a laptop!
very clean, hotel staff are very friendly, the hallway and the room was a bit hot to sleep at night,
Very comfortable beds, quick check in, excellent room service meals 149 dollars is a little pricy for 8 hours in the room
central to my needs
Convenient access to places we had to go to, and accessibility from major highways.
It was easy to find on gps, and ready to get too. The bed was comfy and the place was clean and tidy. We didn't like the room service food, as we ordered breakfast. It was cold, and not very tasty, but did arrive right when we asked them to deliver it!
Great room - My wife loves the elegant arm chairs Professional Check-In Business computer restarted at midnite with no warning - wiped out 45 minutes of work - really sucked - made me stay up later than intended - better if this restart was optional when people are active on the terminal
air conditioning unit was not working - room was very warm and made sleeping difficult
clean rooms, pleasant and efficient staff other than the lobby the place is rather dated pool area is very drab parking area has potholes and no landscaping...definitely not welcoming from the outside
it was wonderful..the room was clean, comfy..it was more than what i expected..lounge was great too..
Calling the Sous Chef @ 1345 and asking if they could prepare a hot oatmeal breakfast and he said yes !! No BNN channel on the TV. I always want to know what is going on in the Canadian market from the Canadian perspective !! I usually book hotels on the availabilty of BNN. This time not because you were hosting Larry Berman
Great service, quiet, very comfy bed and clean rooms. Slow delivery on extra towels, had to request twice.
The staff was very accomodating and quick to respond to any requests
Lobby The fact that we requested a quiet room on lower level and received a room on the 6th floor . It was directly across from a group of people who were partying in the hallway outside our door until 3:00am.
Friendly and helpful staff, bright lunch room old heating system, was not able to get the temperature above 20 degrees C
The bed was very comfortable. To get anywhere, you have to take a cab...
The desk clerk was very helpful. It was only an overnight stay, and the room was very nice and clean. The buffet supper was not worth the cost of it. There was a variety of food, but it wasn't all that great.
The hospitality of all the staff including the restaurant. They made it feel like home.
We stayed at Hotel Blackfoot after arriving late from flying in from Atlanta. We just stayed the night and left in the morning, so we did not have the opportunity to take advantage of all of the available services. The staff was friendly and nice, and the accommodations were very good. However, I don't believe at all that the claim that our stay was carbon neutral is true. See last sentence above
Clean, quite, fair beds and good food Poor pillows and the front desk charged me differently than what I had arranged for the room over the internet.
Excellent, knowledgable staff st front desk: warm, welcoming, great first impression as you get settled into hotel after day of travel. Cleanliness of lobby, fitness facility, hallways, and room impeccable. Salad bar and vegetables of buffet dinner were excellent, meat entres adequate only.
the fact that I was attending a seminar in the same building pricey
Restaurant was only buffet. Ashtrays outside the hotel needed cleaning badly.
The lady at the front desk was rude, not very helpful didnt smile once while we checked in. Cant remember her name but had brown hair, glasses, med-lge in size.
It's close to the airport but far away from the downtown. It' s more a motel than an hotel, but for one night it's ok.
Friendy staff, helpfull. No glitches at all. A pool to swim lenths in.
Quiet,great atmosphere,good food many children that cut into the quiet surroundings
Staff didn't know if the plug ins were working outside -36 and vehicles didn't start.
We arrived late, paid for the room online only to be told it wasn't paid and Night auditor was very rude making phone call after phonecall at 1 in the morning to straighten things out. When we finally got our key he very loudly let out a rude noise suggesting we were a complete annoyance to him. The maids trying to get in our room bright and early along with the uncomfortable bed and dated bathtub, we have stayed here a few times in the past but I am pretty sure it will be our last stay at this hotel in Calgary
Close to the airport Lots of noise all night from neighbouring rooms. Dirty carpets and stained towels.
Bed was ok Outdated ..had a run down feeling. Old bathroom fixtures .old furniture. Only one face cloth ...cheap..Dirty old wondows .knobs on the A/C were gross. I'll never stay again .The lounge was not applealing at all.No staff till 5. It should give you a hey "lets stay for a drink " feel..Only upside was a shuttle was accomodating for my daughter to take her to the airport .
it was far cleaner this year than when I stayed there a year ago. It could use some updating. The facility is getting old and a little run down
staff almost everything.
Location The hotel was dirty The towels had more holes tjhan swiss cheese The staff at the front desk were very rude Non smoky room bad a very very strong smoke Oder
Good price, quiet hotel.
Close to stores
Nice shower Very run down
They call it an airport hotel but it's about a 20 minute drive from the airport. The bathroom was disgusting and came complete with stains and pubic hairs.
Shuttle service was handy. Hotel is dated and basic
Comfy bed Clean bathroom
It was close to the airport. This hotel was one of the worst I've ever stayed in. They couldn't find our booking and the front desk associate was extremely unhelpful about it. The room was dirty, with ripped chairs, and stains on carpet and sheets. The bathroom was old and dingy. There was dirt in our bathroom sink and the entire room smelled. The next morning the breakfast wasn't out and no one on the staff seemed to care about anything. There was nothing goof about this hotel.
The convenience of being in the same hotel that I had meetings to attend to all day. No smoking.
The staff I encountered during my stay were charming and extremely helpful. Also, the fact that I was remembered by name after only one face to face meeting added a much appreciated personal touch. The late night bar menu did not seem to offer any plain, simple snacks. Whilst everything on the menu was no doubt delicious it was all rather too rich and fancy! All I required was a ham sandwich!
The staff at the hotel and restaurant went out of their way to make us feel welcome. The coffee in the room is bland and weak. When you have children to attend to in the morning you need a good cup of coffee before you leave your room.
The staff is amazing here. There are helpful friendly courteous and on top of it. As a customer I myself appreciate customer service. I don't need u to treat me like royalty but appreciate that my continued service would be appreciated. That is what my stay reflected. That you appreciate me as a customer and would like me to come back. Small cramped changeroom in pool area. Not much u can do biut this though. If I continue to stay with your Hotel will just have to plan for it. Carpet in room reflects your attitude and makes u feel like this is why it is cheap. Not really though cuz other motels have better carpet for same pricing. Could use some updates
location was good for our needs,fairly easy access to major road networks and the airport. dining room, lobby and hallways were cold [outside temp around -16C] buffet breakfast would have been more convenient.
I would only stay there again if it were for pleasure Rate was high, couldn't get the bed adjusted, didn't recurve my wake up call.
Location and room are very clean a strange noise coming from the restoroom every morning
Nothing! The stay was a disaster and a rip off! Hotel under construction. Not an Airport hotel as was advertised!
Front desk staff were fantastic and accommodating, nice pool albeit shallow. Clean rooms, comfy beds and TV with cable and HDMI options. Waitress in the restaurant was very rude, to the point of purposefully turning us away from eating there so she could get home early. The staff member who came to close the pool ignored us entirely when we asked him something, just stared and shook his head and walked out.
The staff were caring and considerate and they made our stay as pleasant as possible. although i liked the hotel there was a lot of noise due to the stampede and the beer gardens and i wasnt aware of this when i booked our stay.
staff were agreeable Advance notice that it was under construction with noise, scaffolding etc. would have been appropriate.
Friendly customer service Walls are things and could here neighbors talk