Good location that's convenient to numerous points of interest in Destin. Enjoyed the option of the pool or the private beach that was on the harbor. I appreciate the fact parking was available without issue despite the fact the hotel was sold out. An older property that definitely shows its age. Bathroom area was cozy with older fixtures. Furniture was worn to the point that it should have been replaced. Beds had some mileage on them. Despite the convenient location, I'm not sure I would stay here again unless the price was more reflective of the age and size of the rooms?
Location was great. We were in walking distance to the boardwalk. We brought a kayak and paddle board and put in at the hotel and paddled around the harbor. The staff was very friendly. They have done some renovations to make the room and property more modern. Enjoyed the balcony overlooking water. It's an older property and while they have done some updating, it's still has a way to go. The bathroom tub and commode were old making it feel dirty even though it wasn't and it was very small. It was fine for one or two nights but I probably wouldn't want to stay there longer. The breakfast was ok. It was cereal, muffins, yogurt, choice of breads and pastries and instant oatmeal. Wasn't great but wasn't terrible either. I would stay again.
The desk staff was friendly in all cases but one but he seems less interested in us as customers. Then on the other hand one young man was great and very cooperative. The bathroom facilities in the rooms were very confining for two people. Great place to just relax and nice location. The bathroom was tiny.. Traffic was hard to safely exist at times. The facility is older but well kept. The continental breakfast was lacking. The facility was great but breakfast was a bust.
This hotel was awesome!!! Staffing made it even greater, they took such good care of us while staying for our honeymoon. Will we visit again, of course! They even gave us postcards to mail to our parents & guest - outstanding! Breakfast was good, just add real breakfast meat.
location could walk everywhere on the harbor Had to leave and pick up daughter at airport . Sea Food Fest. visitors had taken over parking lot and we had to park one half mile and walk to INN with baggage and back to get car in moring
Nothing at all, needs updating!everything Everything...
Excellent stay. Staff was wonderful. Will definitely go back.
Room was clean and beds comfortable. Good hot water. I had the "town view" which was the parking lot/road. The harbor view rooms were probably nicer. I was able to open the sliding door onto a small balcony, so that was nice. Got some fresh air into the room. AC worked. Minimal breakfast, but OK. Basic needs met. Rooms were old and sad. Exposed pipes, low, popcorn ceilings, basically covered cement walls. Bathtub had cracks on bottom and all fixtures and toilet were old, old, old. Expected more for the money -- this was not on the beach at all, but a harbor, so a little pricey for what the room ended up to be.
I loved the location on the harbor. It was very peaceful and the balcony let in plenty of afternoon sun if you didn't want to go down to the pool or small beach area. The continental breakfast was nice and though it didn't have any hot options, it had a good selection: hard boiled eggs, yogurt, Jimmy Dean sausage biscuit, muffins, cereal, etc. The staff was very nice. The beds were comfy. It was also a great location to walk to various restaurants in the area. The bathroom was very small and had some mildew spots at the ceiling. We also had a problem with our toilet running consistently which didn't make for as restful sleep as we could have had. The pool and beach area were quite small but seemed mostly sufficient for the size of the hotel.
The view and location was great. Very run down facility. Stains on ceiling, smelled musty and was very dirty overall. Found 2 cockroaches in the tub one morning, linens smelled sour, no liner for ice bucket, no plugs for tub or sink, security chain on door was ripped off, and cracks around door were so large (specifically under the door) that I had to roll a towel up to block the hallway light from coming into room at night. Not worth the money I paid. Very disappointing.
I've stayed at this hotel at least 5 other times in the past. The location is great and the hotel facilities are good. Great waterfront pool. A nice continental breakfast is available and includes the Sunday paper. Hopefully, it was just our room but the toilet never worked properly and the A/C broke down the second day (stayed 4 nights) and someone fixed it but it broke down again in the middle of the third night...hot September night. We had to "negotiate" a new room with the front desk and they gave us a waterfront room (ours was city view) which regardless of the view was totally upgraded unlike our city view room. The cost was not that different. I don't think the customer service was all that great either. I like the hotel and might stay again but only if I can afford a water view room. Ours water old and distressed but still not a cheap stay.
Great view of the bay! It's walking distance to all the restaurants and bars. You can wake up, go to your balcony and watch boats leave the harbour. Staff was great. The building is from the 50's. It's not in bad shape cause it's been remodeled to fit in but if you are looking for super schnazzy, this might not be for you.
although the staff was friendly, we were close to the beach and rooms weren't bad ~ there are rooms on that are allowed to smoke. The whole point of getting a 'non-smoking room' is because we didn't want to smell it...having rooms on the same floor that smoke makes that impossible.
Good value for the economy price, nice pool for kids and pleasant but small lobby. There was no early check-in during Spring Break.
The hotel was quiet and well located to visit the area's many attractions. We stayed here to go off shore fishing for two days. We took advantage of the free breakfast before going fishing and it was a great selection each morning. This was the best free breakfast I've ever found at any hotel.
Holiday Inn Express always seems to have consistently good hotels. After a string of 'not what we expected' hotels during our trip, this final destination was just what we needed! It was very roomy, clean, and inviting. The beds were comfortable and we loved the microwave/frig/coffee pot area with cabinets. \n \nThe hotel is not directly on the beach. However, it is only a block from the beach and it is a very easy walk. Breakfast was good and the staff was very nice. \n \nOur friends that we met up with paid $* a night for their condo. Ours was a much better value for the money and I would definately stay here again..... probably next year!
Stayed here several times and have always had a good experience. Rooms are clean and the complimentary breakfasts is decent. Best part is the 7 min walk to the beach. I will continue to stay here for future trips to Destin.
Upon check-in, there was a dirty washcloth still in the bathtub. During the stay, the housekeepers didn't empty a full can of garbage one day nor did they leave a bath mat or adequate toilet paper, resulting in a late night run to the front desk. The breakfast was decent each morning. If you choose to stay here, try to request the top floor---we were on the first floor, and Big Foot was in the room above us. The location was great---right across the street from the Destin Commons mall, and on the same side of the highway as the beach, which was within walking distance. Outback and Barnes and Noble are right next door, too. It was much cheaper than a condo, and if it's too cold to hang out on the beach anyway, why spend the extra money?
I was very impressed with this hotel. Beds were super comfortable, bathroom spacious, plenty of towels, etc. and temp adjustable right at your fingertips. Staff very friendly and helpful. Breakfast was the topper!! Nice little buffet with eggs, bacon, biscuits, sauage & gravy, bagels, enlish muffins, breakfast muffins, cereals, yogurts, juices...just everything...and it's FREE!! Couldn't ask for better than that! With it's location across from Destin Commons and other shopping strip malls, we will definitely stay at this hotel again.
The hotel was a couple of blocks off the beach with plenty of public access. The room was adaquate but the air conditioning could not pull the moisture out of the room so there was a distinct odor of mildew.
I didn't rate 5 because they were remodeling by the time we arrived. That was a bad surprise at the moment but they were prepared to handle the situation and they did it very good. They put us in a room away from the noise and actually we didn't any problem with this. The staff was great, they were very friendly and solved quickly a problem with the phone. The hotel is 5 minutes from the outlet center and very close to the beach. Lot of places to eat.
i would stay at the hotel again and recommend others to stay there also.
My boyfriend and I decided to go to Destin for the weekend with a couple of friends. My boyfriend's friend couldn't stop saying what a great location the hotel was in. It was close to the beach, Destin Commons was right across the way and Silver Sands Outlet was down the highway. We enjoyed our room and the beds were comfortable. I must say the only problem with was the noise up above our room. The hotel only has 3 floors our room was on the second floor and their room was on the third and they still heard loud noise above their room.
The hotel was comfy and clean. Recently renovated and a nice pool. I would definitely stay here again.
Have not found a better room in Destin for the money and I visit regularly great price clean relatively comfy good general location If I had a problem with this hotel it would be the beds aren't the most comfortable in the world but after a weekend at nighttown who cares right, and the bathroom is tiny but fully functional
Everyone was super nice and the rooms were amazing... We loved the hardwood floors. There were people painting and doing repairs but they were very quiet and respectful of quests.
For being just a quick get away for the weekend. Nice and quiet! Having to pay for ice. Have never been to a hotel that you had to pay for ice.
Beds were comfortable and appeared clean. Price was good. Bathrooms had mold all around the corners and up sides of walls Floor was not clean in room. Tile floor in bathroom in bad shape and dirty Stairs were very dirty and the railing was wobbly. Breakfast was horrible. A bowl of cereal would be all that was tempting. The whole breakfast area was unattended to and needed cleaning. Night time attendant was not very attentive.
My boyfriend and I planned to stay here on the last night of our vacation. Unfortunately, we had a family emergency arise in which my elderly grandmother was hospitalized. Thus we had to cut our trip short and head back home. We tried calling Destin inn and suites to cancel our room and see if there was any way we could get some sort of refund and they refused to consider it. I understand that hotels must have some sort of cancellation policy in place but the very cold way they acted about our situation was the worst customer service I have received. When we are back in Destin I will definitely find another hotel to stay at.
The price was about the only appealing thing about this hotel. This hotel was recently renovated and the photos made it look really nice. When you walk in the musty smell hits you immediately. The bathroom floor was always wet not matter how many towels you put down. The shower curtain rod was hanging up by a thread and the shower curtain itself was molded. Many things wrong including the ancient loud mattress. Will not stay here again. Front desk agent friendliness was okay at best, +1 service was not on his mind.
Pool and breakfast bar.
The staff was very friendly. There were roaches in our room and the smell of mold was overwhelming.
Location The hotel was rated "Good" by Kayak and that was the reason I booked it. This hotel needs to be rated "Okay" or "Mediocre".
The location is great for my type of stay. The Bed was squeaky
Pulling up it doesn't look very nice but they've recently remodeled so the room so it was a pleasant surprise. Hardwood floors, large mounted flat screen, and nice hot water in the shower, for the price I will definitely return. Also the free continental breakfast was good. We actually passed the hotel a couple of times because there's no sign out by the street showing where it is, the floors were very dirty and the bed was kind of hard. Those minor things didn't affect my trip though and I would stay agin
Minutes from Miramar and Destin beaches. Nice tucked away location. Nothing stood out as subpar. Gas station,liquor store, fast food basically in the parking lot. Quite convenient.
The staff where professionals, and would jump through hoops to make their guests happy. Well you would think there would be a heated pool of that's highlighted as an amenity, so it could be used year round in a local like the emerald coast... Also to be told I would not have house keeping the entire stay kind of disappointed me due to the cost of my stay, I didn't feel I should have to clean the room or make the beds.
Everything was up to standard, it was a good place to sleep, eat and get ready to go out. it was in a great location easy in and easy out stores were close enough you didn't have to drive to get snacks and alcohol. employees were helpful and polite it was not a bad experience. there wasn't much not to like but you had to ask the front desk for glasses, utensils, extra towels, etc... they were always nice about it but it did become and small inconvenience.
We chose to stay at this location for the price, and it was better than what I expected. I was a little nervous after reading the prior reviews, but the room was clean and comfortable and was a good value for the money. If you want to be in destin, this is a good place. However, if your goal is to be in Fort Walton, this place is a little inconvenient due to traffic.
Great breakfast until 10 Wasn't overtly unclean Not too far from Henderson Beach or The Back Porch The on site laundry was nice and convenient, not too expensive at $2/machine/load Bed was spacious but uncomfortable. Didn't strike me as terribly clean. The A/C unto kept making this horrible screechy noise off and on. The normal complementary supplies available at other establishments (toothpaste, razors, q-tips, etc.) were for sale in the lobby, which to me seemed tacky, especially when you're paying $200/night for Motel 6 caliber accommodations. The gentleman responsible for cleaning up the dining area after breakfast clearly hates his job and resents the guests for eating there. At ten on the dot he turns off the lights and stomps around making a big production of cleaning up the breakfast supplies. Pool didn't look very clean and was pretty small. "The Track" go-kart park is right next door and very loud. The single elevator takes FOREVER - plan ahead!
Great location to the beach and short distance from restaurants and activities. Overall very good for price. No biscuits and gravy
We loved the hotel. The room was very nice but could use just a little more attention from the room service staff. The breakfast that was offered was really standard continental breakfast. Overall I would highly recommend this hotel to anybody. They have a great staff and very nice rooms. There were only two things that we didn't like about our stay. One was the bed, it was very used and soft witch made for a bad nights sleep. Two was the fact that you had to cross four lanes of traffic on a very busy road to get to the beach.
Friendly staff- always there to help. Breakfast was good and hot each morning, spacious rooms, it was a wonderful stay!!!
Friendliness of the the staff. Always cheerful and helping The noise of the play area next door, but I'm at a diffetent stage in my life. If I had young kids I'm sure it would be different.
Good location, 5 minute drive from the beach. Nice room, good breakfast. Good value for the money The beds were very hard. For a few nights it's ok but this was very uncomfortable bed. Perhaps may be other rooms were better and we just got unlucky. Overall it was a good, not expensive hotel.
Close to public beach access, friendly staff. Needs updating, same trash on the bathroom floor for 5 days, housekeeping could do a better job.
staff was attentive to detail with guest and room was very clean and organized. Breakfast was well stocked and staff was very helpful.
fine location; reasonably priced for the market. I have stayed there 2x and will again. Staff is attentive and polite. My only complaint is the hallways could be a little cleaner and both rooms I stayed in the toilets ran some. Nice free breakfast.
Entering the room looked very clean and there was no smell. Room was very small, stain and hair on bed.
Better than 2 star rating. Sloppy calking around shower stall and no hand held shower wand.
It had a pool The breakfast area was too small for the amount of guest there was.
The staff is amazing and very friendly and always smiling and greet you every time they see you. The location is amazing stores all around and places to eat. this is not a big deal but the bathroom did not have a door on it for privacy but as i said no big deal.
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The location was great The room smelled like feet. Hotel going through tons of renovations. Elevator broken. Wet paint everywhere. Extremely loud all day long.
Location There was contstruction going on and my room was near it so I wasn't very happy with that fact but otherwise OK. Just expected more from previous stays at this chain. This one needs a facelift pretty bad.
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it was right next to the outlets and not far from the beach We had cockroaches in our room
The thing I liked about the hotel was it being surrounded by the shopping centers.
The hotel is in front of shoppin center They clean until 12:00 AM
the location was great for us... full breakfast was great... staff was friendly the best wasn't as nice as other Hampton Inns we've stayed in
The hotel was conveniently located for site-seeing and restaurants. Although they were undergoing renovations, the hotel was clean and debris was minimal. The temperature of the room was difficult to control; the beds were comfortable, but became hot during the night, even without covers.
Location Homeless people in the parking lot, it seemed like suspicions, people in out of a room, drugs possibly. Rooms, espcially bathrooms need updating, baths have mold!
location Don't mind older/established facilities but need to maintain. Need to replace old/damaged/worn out items.
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The price was fair and they refunded when we decided to leave a day early. The biscuits at the free breakfast were very hard and tasted old.
Roaches! Roaches! Roaches! Dirty pool, and still have not received my deposit. Corporate will be called.
Price Not enough parking
Staff was incredibly friendly and helpful and the location was great. Rooms were a little loud. Could hear everything outside.
far exceed expectations. perfect location for us. i will be back. way better than the star rating it has.
Location. Swimming pool was small and smelled too much like chlorine.
Great location and pricing
It was in Destin and the only place available for the dates we needed. The staff was very nice and helpful. The front desk clerk tried to solve each issue but it wasn't possible. Walking distance to Pizza Hut, Chick Fil A, Waffle House & Big Kahunas Not worth $---for 2 nights! Blood stains on the bedspread, broken refrigerator and coffee pot in the room, carpet was very old, dirty, and worn, broken ice maker, the pool had very cloudy water. The public beach was not within walking distance.
price was good
Cheap Ants in the room
Only thing we liked was location. Dirty, dirty, dirty! We didn't like the fact that we had to wear shoes inside. Even after a shower, as soon as we walked on carpet our feet turned BLACK. The light above sink kept going out and there weren't enough outlets to turn on lamp that was in room. There were too many appliances plugged into an attached plug in outlet. We came back from beach and maintenance was airing out our room. They said we left coffee pot on and it burned the outlet, wires, microwave, fridge. When we told them we made sure twice it was turned off ( I'm OCD about these things) it was our word against theirs. They didn't bother telling us that we were being charged 236.00 until we checked out. The comforter was filthy, tub and floors filthy. Also, the wifi only worked about 10% of the time.
The only thing to like about this place is the location and that there is a Waffle House in the parking lot. When we first got to the hotel, we could tell that it was going to be dirty. The parking lot is a wreck and suffers from no upkeep. The lobby had a very musty, awkward smell to it and is very confused in terms of decor. The only thing worth looking at were the fish on the walls. Check in didn't take much time at all and the lady at the desk was friendly. When we got to our room, (214) it as well had a musty wet smell to it that was covered up by the smell of Lysol. The floor had huge stains everywhere, there was thick dust everywhere specifically on the headboards, there were small roaches in the tub, and to top it off, the maintenance man was not finished in our room (even though we were told it was ready). He had to run an extension chord to the lamp next to the door from the 1 outlet between the beds just so that lamp would work. There were no available outlets in the room... We couldn't plug in our phones next to the bed because the 1 outlet had lamps plugged into it. Wouldn't have been a problem if there was at least 1 light on the ceiling, but there wasn't. The bed was absolute hell. I woke up feeling worse than i ever have in years. The pillows were flat and had no support unless you used 3. Yes, 3. The bathroom towels were really small and very rough... The next day, the safe in the room (that we were NOT using) randomly started beeping over and over. We hadn't touched it or even looked at it untill this started happening. Finally we had enough and called the front desk. They sent someone up 20 minutes later and fixed the problem. No apology was given... Needless to say, we will never stay at this hotel again.
Swimming pool, soft bed there was no outside picture of the hotel on the website and I felt a little deceived about where I was going to stay. The exterior of the building reminded me of one of those sleazy hotel and there was a guy hanging out his door nude trying to speak to the children.
For the value in fall you can't beat it. It was within walking distance to restuarants and the Harbor Walk shopping. It is across the street from the Harbor. There are all kinds of way side parks to go to the beach. The beds have been updated and are super comfy. A little older facility but still nice for the vaiue. In fall it was only 60.00.
It was in walking distance to the boardwalk at the Destin Harbor.
location, convenient to good restaurants and nightlife. WiFi connection hotel needs to improve on landscaping and upgrade the rooms
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The lighting in the bathroom was amazing! The check in lady super nice and helpful. Breakfast was good. Hotel is located very close to the beach, shopping, restaurants. Maintenance very quick and very nice. Check out lady just looked at me. No: can I help you? How was your stay? Please come again, nothing. She didn't even say thank you. Hotel backs up to the woods. Design flaw in the bathroom: door hits toilet.
Great Hot Breakfast but go early or expect to wait for waffles. Close to beach, shopping, and other activities. Very Clean. Nice Staff.
The location! The bed linen on one of the beds had hair and other things as if they hadn't been changed.
good facility, staff, full breakfast, wifi, A/C.
Convenient location to shopping and the beach. The two room suite is a nice option and made our stay very comfortable (although both rooms were very small). I felt somewhat misled by the website photos- our two room suite did not include a sofa or chairs although the photos online do show these in the room. The room was much smaller than I understood from the website.
The complimentary breakfast was very good. They had eggs, sausage links, waffles, bagels, toast, grits, etc. Not extremely convenient to the Beach.
It was really nice. It was recently remodeled. It should have a higher star rating. Hot Breakfast was good every morning. The room was nice and the beds were comfortable. Nice clean hotel for a very reasonable rate. It's in a good location in Destin. Nothing. It exceeded our expectations.
The breakfast was amazing. Room was comfortable. Staff put forth 115 percent. The cleaning was par. The handle to bedside table sticky
It was clean and the staff was friendly and helpful and most everything was as expected from the website. The breakfast was ok on the first day. The second day was a Friday and the staff a bit of trouble keeping everything stocked.
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This guest did not leave comments about this hotel.
Our son gave us a trip to Destin for our Anniversary, so he booked the hotel. When we arrived, and saw the hotel, staff, room, we and our son were happy he booked this place. Clean, clean, clean. I want clean and neat. Our room was cleaned, bed, and linen. Even the kitchen was cleaned. I was just happy with everything. Then to top off the breakfast, and the 6-7:30 pm just put it over the top. Breakfast was breakfast, not just a sweet roll and juice. You actually had wholesome food, and was full. I will always recommend Residence Inn to family and friends. My hat is off to you all. I'm cool nature and the only thing was that the hallways were so cold, but other than that, nothing.
Location out of the main stream but still close to everything..the staff was super..the room was comfortable and clean...nice soft bed king size..great pool and hot tub area
Staff was friendly. Rooms was clean.Breakfast was better than expected.
Staff was friendly, the room was perfext for our needs, and we rested beautifully. We had no complaints.
Good treadmills and a good breakfast. Comfortable rooms and HDTV service. None.
I love the location of the hotel. Right across the street from Henderson Beach. The staff was nice and the room was clean. The staff is a bit stingy with the towels. While the free breakfast was appreciated, there was no where to sit.
Hotel convenient to fields, shopping, restaurants and the beach. Loved indoor and outdoor pool options. The hot breakfast was extensive and every staff member greeted us kindly.