El personal era genial La ubicación era buena El precio era bueno La habitación es buena pero no excelente, aunque buena para un rápido viaje de dos días En general, me volveré a alojar aquí de nuevo El desayuno no es bueno Necesitamos más opciones
El hotel estaba muy limpio y la cama era súper cómoda. Me volvería a alojar allí de nuevo si visto Destin.
It was in walking distance to the boardwalk at the Destin Harbor.
Cheap Ants in the room
Swimming pool, soft bed there was no outside picture of the hotel on the website and I felt a little deceived about where I was going to stay. The exterior of the building reminded me of one of those sleazy hotel and there was a guy hanging out his door nude trying to speak to the children.
price was good
location, convenient to good restaurants and nightlife. WiFi connection hotel needs to improve on landscaping and upgrade the rooms
Only thing we liked was location. Dirty, dirty, dirty! We didn't like the fact that we had to wear shoes inside. Even after a shower, as soon as we walked on carpet our feet turned BLACK. The light above sink kept going out and there weren't enough outlets to turn on lamp that was in room. There were too many appliances plugged into an attached plug in outlet. We came back from beach and maintenance was airing out our room. They said we left coffee pot on and it burned the outlet, wires, microwave, fridge. When we told them we made sure twice it was turned off ( I'm OCD about these things) it was our word against theirs. They didn't bother telling us that we were being charged 236.00 until we checked out. The comforter was filthy, tub and floors filthy. Also, the wifi only worked about 10% of the time.
For the value in fall you can't beat it. It was within walking distance to restuarants and the Harbor Walk shopping. It is across the street from the Harbor. There are all kinds of way side parks to go to the beach. The beds have been updated and are super comfy. A little older facility but still nice for the vaiue. In fall it was only 60.00.
The only thing to like about this place is the location and that there is a Waffle House in the parking lot. When we first got to the hotel, we could tell that it was going to be dirty. The parking lot is a wreck and suffers from no upkeep. The lobby had a very musty, awkward smell to it and is very confused in terms of decor. The only thing worth looking at were the fish on the walls. Check in didn't take much time at all and the lady at the desk was friendly. When we got to our room, (214) it as well had a musty wet smell to it that was covered up by the smell of Lysol. The floor had huge stains everywhere, there was thick dust everywhere specifically on the headboards, there were small roaches in the tub, and to top it off, the maintenance man was not finished in our room (even though we were told it was ready). He had to run an extension chord to the lamp next to the door from the 1 outlet between the beds just so that lamp would work. There were no available outlets in the room... We couldn't plug in our phones next to the bed because the 1 outlet had lamps plugged into it. Wouldn't have been a problem if there was at least 1 light on the ceiling, but there wasn't. The bed was absolute hell. I woke up feeling worse than i ever have in years. The pillows were flat and had no support unless you used 3. Yes, 3. The bathroom towels were really small and very rough... The next day, the safe in the room (that we were NOT using) randomly started beeping over and over. We hadn't touched it or even looked at it untill this started happening. Finally we had enough and called the front desk. They sent someone up 20 minutes later and fixed the problem. No apology was given... Needless to say, we will never stay at this hotel again.
Excellent customer service and nice hotel for the price point. Beds were comfortable and it is right opposite to water front and beautiful beaches. Hotel staff are very friendly and helpful. Will definitely visit again.
Location Everything was great
The room was very nice and spacious, staff very friendly and breakfast was large choice of delcious food. The location of a supply closet on the 2nd floor was next to the room.
Great Hot Breakfast but go early or expect to wait for waffles. Close to beach, shopping, and other activities. Very Clean. Nice Staff.
Wow, right next to Whole Foods and a great mall!! The only thing I didn't like about this hotel was that they don't give you a bedspread. Just a sheet and blanket. I had to turn the heat up to keep warm at night.
The best, cleanest, BestWestern we have ever stayed, nice rooms, good breakfast, great and friendly staff should have been on the ocean
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good facility, staff, full breakfast, wifi, A/C.
Very roomy, has separate sitting area away from bed area. Breakfast was good. :) No, it was nice at a Great price.
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The lighting in the bathroom was amazing! The check in lady super nice and helpful. Breakfast was good. Hotel is located very close to the beach, shopping, restaurants. Maintenance very quick and very nice. Check out lady just looked at me. No: can I help you? How was your stay? Please come again, nothing. She didn't even say thank you. Hotel backs up to the woods. Design flaw in the bathroom: door hits toilet.
The breakfast was amazing. Room was comfortable. Staff put forth 115 percent. The cleaning was par. The handle to bedside table sticky
The hotel was comfy and clean. Recently renovated and a nice pool. I would definitely stay here again.
The price was about the only appealing thing about this hotel. This hotel was recently renovated and the photos made it look really nice. When you walk in the musty smell hits you immediately. The bathroom floor was always wet not matter how many towels you put down. The shower curtain rod was hanging up by a thread and the shower curtain itself was molded. Many things wrong including the ancient loud mattress. Will not stay here again. Front desk agent friendliness was okay at best, +1 service was not on his mind.
Everyone was super nice and the rooms were amazing... We loved the hardwood floors. There were people painting and doing repairs but they were very quiet and respectful of quests.
Location The hotel was rated "Good" by Kayak and that was the reason I booked it. This hotel needs to be rated "Okay" or "Mediocre".
Pool and breakfast bar.
The staff was very friendly. There were roaches in our room and the smell of mold was overwhelming.
Pulling up it doesn't look very nice but they've recently remodeled so the room so it was a pleasant surprise. Hardwood floors, large mounted flat screen, and nice hot water in the shower, for the price I will definitely return. Also the free continental breakfast was good. We actually passed the hotel a couple of times because there's no sign out by the street showing where it is, the floors were very dirty and the bed was kind of hard. Those minor things didn't affect my trip though and I would stay agin
For being just a quick get away for the weekend. Nice and quiet! Having to pay for ice. Have never been to a hotel that you had to pay for ice.
The location is great for my type of stay. The Bed was squeaky
Beds were comfortable and appeared clean. Price was good. Bathrooms had mold all around the corners and up sides of walls Floor was not clean in room. Tile floor in bathroom in bad shape and dirty Stairs were very dirty and the railing was wobbly. Breakfast was horrible. A bowl of cereal would be all that was tempting. The whole breakfast area was unattended to and needed cleaning. Night time attendant was not very attentive.
My boyfriend and I planned to stay here on the last night of our vacation. Unfortunately, we had a family emergency arise in which my elderly grandmother was hospitalized. Thus we had to cut our trip short and head back home. We tried calling Destin inn and suites to cancel our room and see if there was any way we could get some sort of refund and they refused to consider it. I understand that hotels must have some sort of cancellation policy in place but the very cold way they acted about our situation was the worst customer service I have received. When we are back in Destin I will definitely find another hotel to stay at.
Have not found a better room in Destin for the money and I visit regularly great price clean relatively comfy good general location If I had a problem with this hotel it would be the beds aren't the most comfortable in the world but after a weekend at nighttown who cares right, and the bathroom is tiny but fully functional
On the beach and great parking. Many things to do such as FREE DVD rental and game arcade, pool (indoor and outdoor) with kid splash pad. Beautiful views down the beach and downtown with 2 bedroom units. Exterior room access. No interior door access.
The room had a great view of the gulf with a balcony so we could enjoy the scenery. No
I Love the fact that the sandestin is located on the beach and they have a heated indoor pool. Really enjoyed my stay. I didn't like the fact that anyone could come on the property without being checked. Security wasn't great. People walked in and went to the beach and utilized the pool without staying there.
Nothing best about this hotel at all There was no room light was working, bathroom water was leaking not clean at all . No enough towels and batroom tissue. Horrible I won't recommend to my Friend and Famliy not good service at all. Special customer servie was really Bad staff was rude.
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Staff was friendly. Rooms was clean.Breakfast was better than expected.
Location out of the main stream but still close to everything..the staff was super..the room was comfortable and clean...nice soft bed king size..great pool and hot tub area
Our son gave us a trip to Destin for our Anniversary, so he booked the hotel. When we arrived, and saw the hotel, staff, room, we and our son were happy he booked this place. Clean, clean, clean. I want clean and neat. Our room was cleaned, bed, and linen. Even the kitchen was cleaned. I was just happy with everything. Then to top off the breakfast, and the 6-7:30 pm just put it over the top. Breakfast was breakfast, not just a sweet roll and juice. You actually had wholesome food, and was full. I will always recommend Residence Inn to family and friends. My hat is off to you all. I'm cool nature and the only thing was that the hallways were so cold, but other than that, nothing.
Staff was friendly, the room was perfext for our needs, and we rested beautifully. We had no complaints.
I love the location of the hotel. Right across the street from Henderson Beach. The staff was nice and the room was clean. The staff is a bit stingy with the towels. While the free breakfast was appreciated, there was no where to sit.
Hotel convenient to fields, shopping, restaurants and the beach. Loved indoor and outdoor pool options. The hot breakfast was extensive and every staff member greeted us kindly.
Good treadmills and a good breakfast. Comfortable rooms and HDTV service. None.
Friendly staff- always there to help. Breakfast was good and hot each morning, spacious rooms, it was a wonderful stay!!!
Good location, 5 minute drive from the beach. Nice room, good breakfast. Good value for the money The beds were very hard. For a few nights it's ok but this was very uncomfortable bed. Perhaps may be other rooms were better and we just got unlucky. Overall it was a good, not expensive hotel.
Close to public beach access, friendly staff. Needs updating, same trash on the bathroom floor for 5 days, housekeeping could do a better job.
Friendliness of the the staff. Always cheerful and helping The noise of the play area next door, but I'm at a diffetent stage in my life. If I had young kids I'm sure it would be different.
Great location to the beach and short distance from restaurants and activities. Overall very good for price. No biscuits and gravy
We loved the hotel. The room was very nice but could use just a little more attention from the room service staff. The breakfast that was offered was really standard continental breakfast. Overall I would highly recommend this hotel to anybody. They have a great staff and very nice rooms. There were only two things that we didn't like about our stay. One was the bed, it was very used and soft witch made for a bad nights sleep. Two was the fact that you had to cross four lanes of traffic on a very busy road to get to the beach.
Great breakfast until 10 Wasn't overtly unclean Not too far from Henderson Beach or The Back Porch The on site laundry was nice and convenient, not too expensive at $2/machine/load Bed was spacious but uncomfortable. Didn't strike me as terribly clean. The A/C unto kept making this horrible screechy noise off and on. The normal complementary supplies available at other establishments (toothpaste, razors, q-tips, etc.) were for sale in the lobby, which to me seemed tacky, especially when you're paying $200/night for Motel 6 caliber accommodations. The gentleman responsible for cleaning up the dining area after breakfast clearly hates his job and resents the guests for eating there. At ten on the dot he turns off the lights and stomps around making a big production of cleaning up the breakfast supplies. Pool didn't look very clean and was pretty small. "The Track" go-kart park is right next door and very loud. The single elevator takes FOREVER - plan ahead!
the location was great for us... full breakfast was great... staff was friendly the best wasn't as nice as other Hampton Inns we've stayed in
The hotel is in front of shoppin center They clean until 12:00 AM
The hotel was conveniently located for site-seeing and restaurants. Although they were undergoing renovations, the hotel was clean and debris was minimal. The temperature of the room was difficult to control; the beds were comfortable, but became hot during the night, even without covers.
Location. Swimming pool was small and smelled too much like chlorine.
It was in Destin and the only place available for the dates we needed. The staff was very nice and helpful. The front desk clerk tried to solve each issue but it wasn't possible. Walking distance to Pizza Hut, Chick Fil A, Waffle House & Big Kahunas Not worth $---for 2 nights! Blood stains on the bedspread, broken refrigerator and coffee pot in the room, carpet was very old, dirty, and worn, broken ice maker, the pool had very cloudy water. The public beach was not within walking distance.
far exceed expectations. perfect location for us. i will be back. way better than the star rating it has.
Great location and pricing
Location Homeless people in the parking lot, it seemed like suspicions, people in out of a room, drugs possibly. Rooms, espcially bathrooms need updating, baths have mold!
Staff was incredibly friendly and helpful and the location was great. Rooms were a little loud. Could hear everything outside.
The price is cheap and even include breakfast. And beds are big and soft. Wifi of room can never be connected. So You have to go to the lobby if you want to send an urgent email. The bed sheet had blood stains before I asked them to change a new one for me.
location Don't mind older/established facilities but need to maintain. Need to replace old/damaged/worn out items.
Price Not enough parking
Roaches! Roaches! Roaches! Dirty pool, and still have not received my deposit. Corporate will be called.
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