Rooms are close to street and car noises cant be ignored.
Friendly staff Room service could have been faster
The location was pretty good and felt pretty safe. The hotel lied, there was no balcony there was no bath tub, the room didn't look like the pictures at all. And the bed was like sleeping on a rock.
The property is will maintained,friendly staff, clean, comfortable, up scale vibe, lux feel, great value. Nothing really negative to say of point out. We did not experience any negative situations.
Staff was really great , hotel was very nice and cleaning. Hotel very pretty inside and out. No complaints what so ever about this hotel.
The room was great it was more like an apartment. Great view of the beach and there was an easy access door if you went to the back of the hotel. Horrible time trying to find the hotel. The sign is so small!! I feel like we would have had an easier time finding it if we had known they also go by Oceana. Asking for directions didn't help we got taken to the Rosarito Beach Hotel instead.
The room was fantastic. Great view, great customer service
Ocean view and right off the beach. Out dated but it gave it that old school mexico vibe.
Close to everything!! Gated very secure!! a little outdated furniture
La ubicación es buena , las habitaciones a pesar de ser viejas son cómodas . Llegue temprano y tuve que esperar 3 horas para recibir mi habitación me resulta difícil de creer que un hotel de esa dimensión no tenga ninguna otra habitación para hacer un check in temprano , el servicio a la habitación es sumamente lente , y los sonidos de los pasillos son fácilmente audibles dentro de las habitaciones , además de la pintura y alfombra en la habitación sumamente anticuadas y viejas .
todo en el hotel es excelente la lipiesa de los cuartos es mediocre esta es la segunda bes que me pasa lo mismo
Good view Nothing
Oceanfront view. Power outage, moldy smelling bathrooms, no coffee makers or phones in the rooms.
Nasty horrible old rundown no air conditioning stuff was rude
I like everything everyone was very helpful and friendly service Very nice view of the ocean and it also has a playground for kidsale
Only the reception area was neat and clean. Stayed there two nights and they didn't even clean the rooms. Rooms were very uncomfortable. Showering was a nightmare, would take between 5-10 minutes just for them to heat up, in mid shower water would get cold and hot. the building area we stayed were lots of dust.
Location was great Beds were really hard no AC and maybe a mini fridge would be great to chill your drinks since bar and mini mart close at 8
Our Bartender Olga was super nice and caring she even brought a cake for my b-day and sang. She asked what drink I like even if it wasn't on the menu she made it and it was perfect. I didn't have a room phone and doors did not have a lock chain.
Resort feel.. The outdated rooms...Loud music from 8pm-1am. Did NOT SLEEP ALL WEEKEND!
View was nice and the saff was great too The room had too many problems the bathroom door knob was falling off you had to bush the bathroom door really hard to close it and the sink was clogged the water would take a while to go down never staying at tbis hotel again
walking distance to Puerto neuvo restaurants no AC. rooms are old. not very clean
location and people and food there wasn't anything bad
Food was great Smell of drainage, spiders in room, no elevator or ramps for older people.
Definitely loved the location, the center of Rosarito main attractions which is the shopping area and beaches. I didn't need a car for anything. If I wanted late night tacos there was one within walking distance. Very outdated rooms. The hotel does look abandoned in some areas but it might just be under renovation. Not sounds proof whatsoever, I could hear the night clubs play through the night until sunrise.
Right in the middle of everything! location is probably about the only thing I was satisfied with my stay Only allowed 2 people in the room. If we wanted more people, it would be an extra $16 per person. Also the security checks every person who goes up to the room. We had a friend visiting us and couldn't go up to the room. ridiculous. The room is super basic. I would pay more money and stay somwhere else next time.
Staff was great and willing to accommodate us. No air-conditioning, dead bolt broken, television volume would either go all the way up or completely mute on its own.
We got the room because of the location close to the night life experience with papa's and beer and other beach clubs in Rosarito. The walking distance to beach and ocean view from room. The price was affordable. This building needs extreme remodeling everywhere. The place looks 200 years old like it could fall down any year. The rooms were filthy, small, hot with no cooler just small fan. 8 floors and only 1 elevator which took forever. The light went out for several hrs sat night it was scary for the kids. My child was stuck in dark elevator several minutes. There is a glass wooded window in all rooms with no balcony and it looks super dangerous for children. place is suppose to be kid friendly but not at all. faris wheel looks broken, pools are rusty old. Nothing like pictures online. False advertising if you ask me. Only 2 adult 2 kids in rooms per room...every extra person $16 a night. They check for a yellow dumb wristband at elevator entry. The guard is there all night for safety but if travel big crowd expect to pay more for each person. The beds were hard, showers felt dangerous like could break all the way through. The music never stops all night and louder from room therefore we kept window shut to help but didn't instead it felt super musty hot at night. if u leave window open expect loud music, rush of air from beach and mosquito's to bite. Not a kid or elderly stay in my opinion. Overall I did not enjoy our stay. I used stairs mostly to avoid being stuck and smashed with people. stayed in 7th floor I hated stairs. Can be very tiring or dangerous for hard core drinkers. Only ok thing was the location and ocean view ...everything else was a night mare. I recommend ROSARITO INN any newer hotel .. More pricey but worth it.
Very near to everything there is for entertainment. No a/c. No fridge or ice maker in the premises. It's gonna be noisy. Staff makes a big deal about taking alcohol to your room.
We got to enter early. pool was dirty. Ferris wheel doesn't work. Lady at the front off was too busy gossiping and WiFi sucks
It's the circus circus of Rosarito There was kids in jacuzzi running a muck and a ghost bar from 1995, dry.
Nothing bad conditions Dirty pool, too old
Walking distance to all the bars No A/C No iron
Location was the only thing I like. The electricity when out. A customer complained and got un an argument. The Hotel called the police and took everyone evolved to jail I wouldn't recommend a stay here. Someone else complained the he was robbed. Someone went in his room and stoled his money item he had in his room.
They need to get more updated with Hotel. Everything is very old and extremely dirty! The upstairs wall fell off because of water plumbing problem! So they switched us to another room. False advertisement on festival! When you read the description it says it has a carnival in hotel and there was a rusty old fairest wheel sitting outthere! They charge so much am pretty sure theres money to fix festival hotel! The only great thing about it is the location, is walking distance to the beach and night entertainment but overall i rate the hotel with 1 star!!!!
It was clean and waterfront There is no air conditioner just a celiening fan and you can hear all the club music. It's a good hotel if you're there to party.
attention and friendliness N/a
The view was beautiful & the beach front location made it super convenient. It was VERY loud in the hotel. We could hear all hallway noise right through the door. The bed was also very uncomfortable.
The location for strolling through Rosarito cannot be beat, nor the Easy access to get on the 1 toll road to Ensenada. The staff was incredibly friendly and if your looking for a place with no language barrier due to a lack of Spanish you are set. The rooms in the original hotel were clean but a little dated and it showed with high winds durring our visit there were a lot of little noises from the window ac mounted in the wall to the gap in the door as you entered the room, no spare pillows for a hard bed made the nights sleep somewhat restless as well. Offsetting all of this was a beautiful ocean view that was unobstructed for one hell of a good price, on a side note though, we're pretty sure room 616
I liked the room, its setup, and view. The cleanliness was very good, which always gives a resort an extra star. The restaurant also services delicious food, and there's delicious taco stands just across the street. I did not like the lack of service for the resort's Wi-Fi connection. The connection repeatedly loses signal and it makes it difficult to communicate with others back at home. To add to this, the security guards also made our final night of stay a little uncomfortable with inconveniently proposing that we turn our music down at only 9pm or 10pm at night. This was especially inconvenient considering that there was music blasting from the Penthouse just a few floors above out Grand Suite. You would think they would be more understanding and lenient on this considering it was not beyond midnight and others were enjoying music as well.
The area Peaceful Clean Got an upgraded room Could have had an actual continental breakfast included. It was more like bread and butter, orange juice and coffee plus pastries
Love the location and the privacy. It's a safe place and kids are comfortable walking around alone. Love the fact that we can play tennis and go on a peaceful walk. It's convenient to have a restaurant, bar and a oxxo steps away from your room. We have been staying here for years. We know the staff and vice versa by now. But over the years te grounds of the hotel seem to be getting less and less maintained. The pool is always dirty and the grounds smell of manure? We continue to come back because of the privacy and the fast pass and great rates. But after years of staying here we will be planning our vacation elsewhere. Our kids are now at the age they want to be in the pool all time and do activities. It was something we passed off when they were younger but now literally everytime we visit the pool is green dirty and the jacuzzi never works and there is always something wrong with our room. We had to change rooms 4 times in one day due to broken toilet, broken tub, AC not working etc.. It's so sad this once great hotel is taking a plunge.
I liked the view. Place smells bad. The swimming pool is dirty. kitchen cabinets handle missing. Not a very good breakfast. I would not recommend to take your family to this resort.
El servicio gratuito al aeropuerto. Y la ubicación. se escuchaban los arrancones de a calle.
Es agradable el ambiente y me dio seguridad, el poder dormir y al siguiente dia continuar con mis Estudios de Maestria, por lo cual lo recomendare y de hecho vamos a seguir reservando en este Hotel Gracias
la limpieza de la habitación, que tienen de todo lo necesario, plancha, secador de cabello..... no
I love the hotel, the pool, location, jacuzzi, parking but best of all the service
The swimming pool was heated and a great place to relax, the hotel rooms were very comfortable and the buffet restaurant very reasonably priced, and there were department stores close by.
Amazing services N/a
breakfast was very good the orange juice was fresh squeezed staff very helpful and attentive
I highly recommend this hotel, The rooms are clean, The staff super friendly!! I loved everything!
Nothing. The room smelled badly, the WIFI did not work at all, front desk could not get me a phone number I really needed, the pillows were very uncomfortable, there where little black ants everywhere...
We've always stayed at this hotel In Rosarito. Very central location.