I liked the room, its setup, and view. The cleanliness was very good, which always gives a resort an extra star. The restaurant also services delicious food, and there's delicious taco stands just across the street. I did not like the lack of service for the resort's Wi-Fi connection. The connection repeatedly loses signal and it makes it difficult to communicate with others back at home. To add to this, the security guards also made our final night of stay a little uncomfortable with inconveniently proposing that we turn our music down at only 9pm or 10pm at night. This was especially inconvenient considering that there was music blasting from the Penthouse just a few floors above out Grand Suite. You would think they would be more understanding and lenient on this considering it was not beyond midnight and others were enjoying music as well.
The view was beautiful & the beach front location made it super convenient. It was VERY loud in the hotel. We could hear all hallway noise right through the door. The bed was also very uncomfortable.
attention and friendliness N/a
The location for strolling through Rosarito cannot be beat, nor the Easy access to get on the 1 toll road to Ensenada. The staff was incredibly friendly and if your looking for a place with no language barrier due to a lack of Spanish you are set. The rooms in the original hotel were clean but a little dated and it showed with high winds durring our visit there were a lot of little noises from the window ac mounted in the wall to the gap in the door as you entered the room, no spare pillows for a hard bed made the nights sleep somewhat restless as well. Offsetting all of this was a beautiful ocean view that was unobstructed for one hell of a good price, on a side note though, we're pretty sure room 616
La ubicación es buena , las habitaciones a pesar de ser viejas son cómodas . Llegue temprano y tuve que esperar 3 horas para recibir mi habitación me resulta difícil de creer que un hotel de esa dimensión no tenga ninguna otra habitación para hacer un check in temprano , el servicio a la habitación es sumamente lente , y los sonidos de los pasillos son fácilmente audibles dentro de las habitaciones , además de la pintura y alfombra en la habitación sumamente anticuadas y viejas .
todo en el hotel es excelente la lipiesa de los cuartos es mediocre esta es la segunda bes que me pasa lo mismo
Las habitaciones estaban justo en el océano con una vista preciosa!!! Lugar viejo y anticuado con persianas rotas y sillas rotas, platos viejos... El propietario no se gasta mucho dinero...
The property is will maintained,friendly staff, clean, comfortable, up scale vibe, lux feel, great value. Nothing really negative to say of point out. We did not experience any negative situations.
Staff was really great , hotel was very nice and cleaning. Hotel very pretty inside and out. No complaints what so ever about this hotel.
la limpieza de la habitación, que tienen de todo lo necesario, plancha, secador de cabello..... no
El servicio gratuito al aeropuerto. Y la ubicación. se escuchaban los arrancones de a calle.
El entorno familiar y el acceso. La flexibilidad garaje.
Es agradable el ambiente y me dio seguridad, el poder dormir y al siguiente dia continuar con mis Estudios de Maestria, por lo cual lo recomendare y de hecho vamos a seguir reservando en este Hotel Gracias
El baño no funcionaba. Era ruidoso.
breakfast was very good the orange juice was fresh squeezed staff very helpful and attentive
I highly recommend this hotel, The rooms are clean, The staff super friendly!! I loved everything!
We've always stayed at this hotel In Rosarito. Very central location.
Nothing. The room smelled badly, the WIFI did not work at all, front desk could not get me a phone number I really needed, the pillows were very uncomfortable, there where little black ants everywhere...
The location was pretty good and felt pretty safe. The hotel lied, there was no balcony there was no bath tub, the room didn't look like the pictures at all. And the bed was like sleeping on a rock.
Friendly staff Room service could have been faster
Rooms are close to street and car noises cant be ignored.
Realmente nada. El hotel está justo en el medio de un barrio. Incluso la playa bajando la calle estaba muy sucia. Todo parece tan sucio e inseguro. El personal estaba bien.
El teléfono no funcionaba, la televisión no funcionaba. Cero comodidades en el baño. Los ascensores no funcionaban, y nuestros vecinos viven en el hotel. Muy interesante.
Amazing services N/a
The swimming pool was heated and a great place to relax, the hotel rooms were very comfortable and the buffet restaurant very reasonably priced, and there were department stores close by.
I love the hotel, the pool, location, jacuzzi, parking but best of all the service