The property itself is fantastic the grounds are georgeous. The staff is very hospitable The weekend breakfast buffet is awesome The location is great if you want to getaway from it all You are charged for wifi and the connection is mediocre at best. The beds are EXTREMEMLY firm. You have to take a 10-15 minute cab ride to get anywhere in the city
nice pool and grounds We had two parties in different rooms we all had bedbug bites my husband had a hundred in one night the linens smelled like mildew we told hotel the response was we spray once a week this ruined our vacation my husband had to take Meds to help the itching and excessive swelling I would love to show pics of bites!
La atención del personal muy buena, sin complicaciones
La atención de todo el personal en las distintas áreas y la limpieza en instalaciones principalmente las habitaciones. No del hotel mismo pero sí de la falta de señalización urbana para la localización rápida del hotel.
Está a la entrada de Cuernavaca y es un lugar tranquilo y con bonitos jardínes Ademas de Tenis debería haber una cancha de basquet
La ubicación cercana a la Cd. de México es excelente para quiene vivvimos en el DF. Los jardines son hermosos. Los juegos infantiles son obsoletos, carecen de mantenimiento y son peligrosos y mal diseñados.
Habitacion limpia y agradable.
Hacienda de Cortes is a beautifully maintained property with a lot of history. You can see and feel how the staff love this place. The service is sometimes slow but they are super attentive and the food is great. We were a group of people and the service in the restaurant wound to a halt when a number of people ordered dinner at once. The good food mostly handmade and local made up for it though.
Nice pool and the staff was excellant plus the food was excellant plus maid service was good
This hotel is ideal if you just need to stay for one or two nights. I went for a wedding and stayed one night, it was perfect. Nothing luxury but it is worth it.
The friendly, professional attitude of its staff. nothing