The property itself is fantastic the grounds are georgeous. The staff is very hospitable The weekend breakfast buffet is awesome The location is great if you want to getaway from it all You are charged for wifi and the connection is mediocre at best. The beds are EXTREMEMLY firm. You have to take a 10-15 minute cab ride to get anywhere in the city
Habitacion limpia y agradable.
La ubicación cercana a la Cd. de México es excelente para quiene vivvimos en el DF. Los jardines son hermosos. Los juegos infantiles son obsoletos, carecen de mantenimiento y son peligrosos y mal diseñados.
Está a la entrada de Cuernavaca y es un lugar tranquilo y con bonitos jardínes Ademas de Tenis debería haber una cancha de basquet
La atención de todo el personal en las distintas áreas y la limpieza en instalaciones principalmente las habitaciones. No del hotel mismo pero sí de la falta de señalización urbana para la localización rápida del hotel.
La atención del personal muy buena, sin complicaciones
Nice pool and the staff was excellant plus the food was excellant plus maid service was good
The friendly, professional attitude of its staff. nothing
This hotel is ideal if you just need to stay for one or two nights. I went for a wedding and stayed one night, it was perfect. Nothing luxury but it is worth it.
Beautiful property with excellent service. If all you want to do is stay at a resort, this is the place. The hotel is far from the center of Cueranavaca. Most taxi drivers in El Centro do not know where the hotel is, so you'll have to ask 2-3 taxistas before you will find one that can take you back to the hotel.
Great attention and spa treatments. The food combination is incredible
The weather is always excellent for sunning and swimming. You will feel as if you are in paradise when you walk the grounds.At night they light candles everywhere! The scents from the flowers are intoxicating. So romantic. The restaurant is excellent. If you want to just relax and indulge with different spa services then this is the place to be. Its a very quiet place. No phones, no television. Very casual place.
nice pool and grounds We had two parties in different rooms we all had bedbug bites my husband had a hundred in one night the linens smelled like mildew we told hotel the response was we spray once a week this ruined our vacation my husband had to take Meds to help the itching and excessive swelling I would love to show pics of bites!
Hacienda de Cortes is a beautifully maintained property with a lot of history. You can see and feel how the staff love this place. The service is sometimes slow but they are super attentive and the food is great. We were a group of people and the service in the restaurant wound to a halt when a number of people ordered dinner at once. The good food mostly handmade and local made up for it though.