Had to have my key cards reprogrammed four times in three days. This has been happening every time I stay at this hotel. I keep my cards in their sleeve and from any electronics but they still fail. This is getting very annoying especially when I leave my room to go to the workout facility.
Nice hotel. Walking distance to lots of downtown attractions, dining and entertainment.
I like the location. The pool.
Nice and clean
Overall not a bad hotel. Rooms need some TLC and updating but was clean, water was hot w decent towels Took returning to the front desk twice upon check in for room keys to work and again later the next day they didn't work. Finally said just give me new keys.
The staff was very friendly and helpful. The rooms were clean The only thing I missed was that the hotel shuttle does not operate on sundays to the airport.
Decent clean place to stay for a night. Bed was very comfortable. Air stopped working in my room and they immediately got me another room. Certain things in the room, door handles, molding around the bathroom counter, light fixtures are starting to fall apart and needs attention to keep this a decent hotel. Other than that, no complaints at all.
Nice staff, great breakfast, quiet, very comfy beds! Outside is a mess! Needs a good power wash!
The first room smelled the second room wasn't too much better. The linen for the sleeper sofa wasnt clean. The throw at the end of bed was dirty. The dresser had some sticky subtance on the top. Roach crawling on shower wall. Hotel just nasty and smelled like mildew/mold!!! I want a refund!!!
I LOVED how sophisticated everything looked. From the bathroom to the bedroom. The vaulted ceilings added to the luxury. All of this for an amazing price of 89 / night! Nothing! It was one of the best experiences I've had up to date. Compared to la quita, I can't believe I paid an extra 10 dollars to get luxury in my room at windgate
The bed was SUPER comfy, nice clean room in great condition
Battle House has the air of an historic property, and after the recent rennovations and additions, the overall experience has only gotten better. Highly recommend.
I booked this hotel for my husband and I, for a two night romantic escape-from-the-kids weekend. I have to say, it was a bit of a let-down. The hotel itself is beautiful. What I did not appreciate: 1) our room was connected (ie, door between ours and another room) and 2) Valet parking only. We did hear a fair amount of noise from our neighbouring room, including kids squealing. The room itself was nice. Not as luxurious as the Monteleone in New Orleans (my all-time favourite 'cushy' hotel) but tastefully done. The beds were very comfortable. We ended up cancelling the second night.
The BattleHouse Hotel is excellent for spending time with that special one on a special occasion. I spent my 25th birthday weekend at the BattleHouse. The staff was very friendly and helpful. There was security at the front entrance no matter what time of the day it was. Each afternoon they would provide you with the weather forecast for the following day. Each morning the newspaper was waiting when I opened the door. The bed and pillows were the most comfortable that I've ever slept on. I would highly recommend this hotel.
The Battlehouse is not only a beautiful and historic site; it is a wonderful place for a romantic get-away. The rooms are luxurious, spacious, and quiet. The staff is very accommodating. Night life in downtown Mobile is quite lively. The hotel has 2 bars/restaurants of its own. It now has a spa which we did not have time to visit this trip. We will definitely be back.
I lived in Mobile at one time and I wasn't a huge fan of the city. But Mobile has really worked to renew its downtown and I think the Battle House is a jewel. Beautifully redone and expanded, rich with history, great views of the port/bay, easy access off the freeway. Spa and fitness center are top notch. Spent a week here on business and would stay here again in a heartbeat.
The hotel is nice & clean. The front desk check-in staff were fast and friendly. Room was clean and nicely furnished. Luggage carts are @ a premium. For ease and speed of check-out we had to carry all of our stuff by hand. Bellhops were a pain to deal with. Only other issues, the walls are thin and the room doors have no hydraulic assist, so they slam extremely loud and it sounds like the rude neighbors that insist on talking in the hall are sitting on the bed next to you.
My husband and I stayed July 4th weekend and had a wonderful experience. The staff were very friendly and helpful. The hotel is absolutly beautiful. The rooms are big, spacious and fabulous. The bathrooms were BIG. The atmospere very regal and refined. If you want an escape from the ordinary this is it. Have Fun!
The Battle House Renaissance Mobile Hotel and Spa was an unexpected special treat for a one-night stay between destinations on the way to a business conference with my husband. This beautiful restoration/renovation deserves particular attention and is a real bargain when compared to similar accomodations. There were two lovely wedding receptions in progress when we arrived at a late hour, with guests spilling out into the lobby and around the entrance. It was obvious why this would be a popular choice for such celebrations - and our guest room felt like a honeymoon getaway, too! The parking was easy, the staff was gracious and in-room breakfast was delicious. A very special treat - we wish we could have stayed longer and will most definitely return if we get the chance!
Hotel was great, room was great but valet parking needs some work. We waited for almost 10 minutes for in a line of about 8-10 cars for someone to come check our car in. The next morning we got up and went out, car was waiting when we got down but when we came back to the hotel and checked the car back in we told them we would be leaving back out in a few hours. When we came back down almost 2 hours later our car was still sitting in the same location, directly in front of the doors, and was still running.
Staff was extremely nice and helpful. The Inn had off-street parking for a low fee. Restaurants were within easy walking distance. Our room was lovely. Not much of a view but we didn't come to Mobile to look out of a window! Our next door neighbors were very loud way past midnight. People walking up and down the hallways need to be reminded to talk softly. Some visitors are trying to sleep between midnight and 7am. This problem is not unique to Hampton Inn.
Very convient for for downtown. Well maintained, clean and crisp! Awesome staff and nice breakfast!
Staff was courteous, friendly and very helpful.
I love the friendliest of the staff, the hot tub and the pool. yes, at check out the elevators went out and we were on the 3rd floor however the staff did offer to help us take them down, but I declined.
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The staff was so friendly and helpful and definitely a great breakfast Nothing
Location, great full breakfast, free parking. This hotel best for short stays. Room cleaning mostly took place after lunch. After a morning of activities I did not appreciate returning to a room that housekeeping had not touched.
The meals. they helped me save money. The staff was really nice too! The bathrooms were very small.
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I loved the free meals at breakfast and dinner. It makes my trips much more affordable when there for work. The hotel is old and dated. But they have done a decent job keeping the rooms updated
Great location. Near the campus where my daughter graduated from college. Great and friendly staff. Very helpful and kind. Will stay here again, this is my second time to stay here. Nothing, will probably get a larger room next time. :-}
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Quick courteous check-in, great breakfast buffet and evening snacks! The hotel is older however updated but you can see it's limits for newer and fresher rooms. The rooms at this particular location are smaller than other Drury Inns.
Staff was excellent, accommodations were excellent. I will definitely return on my next visit.
Quaint warm and charming. Staff was very helpful.
Awesome historic B&B! I love history and this inn along with the immediate surrounding buildings take you back in time. It's like a little slice of history that the city forgot. Breakfast was great and the chef was very nice and knowledgeable. He also can accommodate almost any special dietary need. I couldn't stay longer!
Todo el personal era amable y servicial. Mascotas. Habitación con olor. La cama era blanda.
Recibimos lo que pagamos.
Limpio, buen precio. Realmente nada.
Fácil de encontrar. Muy buen personal Cómodo Lo suficientemente limpio Tranquilo Buena zona La piscina no estaba abierta No había alfombra en la bañera, así que es resbaloso mientras te duchabas
The bed was ok The plumbing was bad, the floors was very gritty, the bathroom was scary, filthy. Update is need in bathroom. Housekeeper knows how to rush you out at 10:00 am, when check out is at 11:00
location was great noisy, beds were saggy/lumpy, room was dirty, the parking lot was loud and didn't seem particularly safe
Close to where I needed to be I'm Mobile. Dead ants in the bed. Live ants in the bathroom. Dirty comforters Dirty toilet Hair on bathroom floor Extremely loud late night customers Room smelled like mold and carpet fresh.
This was our only alternative as Hurricane Matthew forced people west and all hotels filled up over night. Having read the reviews we were prepared for anything but were pleasantly surprised. Friendly staff, clean room, good bed and linen and bathroom. The "wooden" flooring was a welcome change from nasty hotel carpet. We clearly ended up in one of the renovated rooms so make sure to ask for one. The A/C was tired and couldn't be manually set so we had to pull the plug overnight not to freeze to death. The breakfast was a synthetic horror show.
Convience to the interstate and proxemity to downtown Overall cleanliness, need to worl harder on overall appearence of rooms (are renovatting at this time)
Price: It was inexpensive. $65ish per night. Cleanliness: it was okay. If there was an okay column I'd put this there. The sink in the bath was clearly pretty new, and It looked like they'd done some other bathroom work recently. But, the shower curtain was a bit mildewed. The floor of the bathroom looked a bit dirty, but I couldn't tell if that was just a poorly done caulk job or if it was just dirty. Staff: They only had one person there. So, no cleaning crew on staff to handle unexpected items. Having said that, the lady that helped me in the morning was GREAT! really personable and smart. The night staff was just okay. Security: the property itself is in an okay neighborhood, but it feels close to sketchy stuff. the layout is more of a motel style as opposed to a hotel with an interior lobby and interior hall ways. In other words, anyone random can come knock on the door without having to pass the front desk at all. Comfort: The bedding felt fine, but my first room had a broken A/C and the second room had an A/C that was in Celsius or something other than fahrenheit.
The housekeeping and maintenance staff was friendly and helpful. I was there on a Saturday a week before Mardi Gras. I'm sure that is the busiest time of year for them but when we found our shower didn't drain properly, the maintenance man came right away and fixed it. We did not have to wait. The room was much cleaner than when we stayed at this hotel 2 years ago. Pillows and blankets were comfortable. Convenient location. One out of two washers and dryers was broken.
Breakfast was very nice and filling. Shower was very relaxing. Great overall stay Construction on building nearby was a nuisance. There were clothes in the dresser from the last visitor.
I came home then next day and noticed bite marks all over my legs.
Clean room, brown bag offered since we were leaving before breakfast time. Due to it being New Years Eve, it was louder than usual. Not the hotels fault but since we were traveling with children we were going to up at 4 am.
friendly staff I was given a smokers room.
Loved it all. Staff was amazing
The staff is fantastic! The assistant manager was constantly checking on us and talking to us to make sure we were enjoying our stay. And it was so clean and constantly put together.
This hotel was like living in the lap of luxury after I moved over from a lesser facility over the weekend. It was clean and convenient. The staff were superb. The facilities had it all, and everything worked. This is where I'll stay next time around, without question.
Loved Berney Fly! Stephen the inn keeper was fabulous. He gave us a tour of the home as well as ideas of what to do ok our unexpected delay in Monile. The rooms and bathroom and other amenities were very clean and comfortable. The best part was how fabulous the breakfast was!
La habitación era amplia y limpia. El personal era amable y profesional. El desayuno fue una agradable sorpresa. Nos evitó tener que encontrar un lugar para comer. Normalmente los hoteles tienen algunos bollos, cereales y fruta. El desayuno aquí en cambio fue muy completo. ¡Gracias! No se me ocurre nada
Staff very friendly. Need more hygiene accessories for customers. Also need exhaust fans in bathrooms.
The hotel was excellent. The staff was kind and very courteous. If I have to choose again, Im going with Homewood Suites I really appreciated my stay
It was easy to get to, the staff was friendly and available for questions. We enjoyed the breakfast every day, and the location of the room was near the doors for coming and leaving the premises. Also, the room was clean and equipped with everything. NO!
Cleanliness, pet friendly, location, room size Nothing
The bed is extremely comfortable and the breakfast was great! The hotel was loud. People talking in the halls, kids screaming outside the window until 11pm. There were doors slamming all night and the fire alarm went off at 3:30am and we had to stand outside for an hour!! Horrible!
Courteous staff and very helpful.
Very Clean! Diamond in the rough. Dog friendly too!
What a wonderful stay! Our family was in town for 4 days and this was our first time staying at Homewood Suites. I looked, but could not find anything wrong. Rooms were clean, staff was amazing, the breakfasts were great. We will definitely stay again.
Cleanliness, amenities, location, food concept, buffet well stocked. We stayed 6 nights. The room was not cleaned at all the second day, and not thoroughly two other days. Our room was right by the rear exit to parking so lots of noise from people coming and going.We asked for a shower stool, but staff had to improvise
Every thing was at our disposal There was no cover to load and unload your car in the rain
The area was reasonably quiet. The facility is old and showing its age. There was evidence of deterioration and repairs, but it was acceptable for the price. I doubt I would bring the wife here, but it suited my needs for business travel. The staff was not particularly warm and fuzzy, but they weren't completely rude either. The so called "breakfast' they provided left a lot to be desired. I decided the McDonalds nearby was a better option. I was traveling solo for business and needed to add a night to my stay. They didn't hesitate to jack up the price for the additional night. I should have gone somewhere else, but I was too tired to go to the trouble. I doubt I'll stay here again.