IN NEED OF UPGRADES
Location. The ONLY thing that this hotel as is location. It's close to every attraction.
I've stayed at this property since it was the Radisson. It as certainly declined over the years. It is in need of some repairs and a major facelift. This will be the last time for me.
A/C not working. People smoke weed in the room (smoke alarm wrapped in a plastic bag). Very bad odor and dirty room.
The room was large and reasonably clean, although the bath/shower could do with updating and the water could have been hotter.
The public areas were shabby and in need of a refresh. The front desk staff were miserable when I checked in.
Great location, not great service.
The location was great! Right on the strip close to the parks other venues and restaurants. The price was affordable for my family and overall our room itself was pleasant with adjustable beds a mini fridge and great view. Nice pool set up.
Staff was rude, inattentive and passive. I asked for a crib for my 1 year old and I was brought a portable rolling crib which my child fell out the bottom of as it was broken. Requested a new one and was brought another one with queen sized flat sheet and no blanket. Had to repeatedly request towels and linens during stay housekeeping did not show up sometimes and/or took their time. Shower rod falling off the wall broken tub drain. The AC in the room could not be turned down or off my child and I both getting sick from being too cold all week. Key cards deactivated long wait at the desk behind people with checkin discrepancies. Ymca facilities only available for patrons if you go through a sign in process, arcade games were broken and took money unrefunded. Continental breakfast was terrible always out of coffee no selection, staff rude and use language barrier as an excuse. Breakfast at in house restaurant not that great either advertised as $6.99 in the lobby paid $8.25 inside. Hot tub not working, no towels, nails sticking out of deck and my oldest found a tooth in the pool. Overall I didn't plan on spending much time at the actual hotel but the service made me not want to be there. Probably would not book again through Allure.
Close to everything
Its just a glorified motel. They charged facilities fee over what I had already paid through the booking website, but they have no facilities. Pool was closed. Indoor pool is shared YMCA pool that was not free restaurant was not open so I can't figure out what facilities fee was for. Also breakfast is just toast & coffee.
Not worth it
Honestly the only thing I really liked about the hotel was the location. It is on international drive directly across from the Orlando eye and sea world aquarium
I picked this hotel because it was less expensive than some of the other hotels in the area. However, what I didn't realize was all of the fees that would add on making me pay almost double the initial price that was advertised, including some that I was unaware would be added on at the front desk at check in. The resort fee is required and not charged by kayak, and when I went through the process of booking through my mobile app I didn't see anything in regards to that. In addition, the rooms seemed dirty and old. The water in my shower continued to leak throughout the stay and the handle was covered in some sort of cleaning product and was gross to touch. The "free breakfast" was nothing more than a piece of toast and a glass of juice. The staff was fairly rude as well, and while spending some time in the lobby, I came to realize several clients walked away from the front desk complaining about their rudeness too so I know it was not just me. Overall I was very dissatisfied with my stay and I will not be coming back to this hotel in the future.
En general mi estancia fue muy buena
Me gustó su personal amable y servicial. También como limpiaban la habitación. En general muy buen trabajo y muy bien hecho!!!!
Que la reserva no estuviera en el ordenador
Not worth it! Nao vale a pena!
Old hotel. Needs refurbishment. The employees do not pay attention. Mattress of the bedroom damaged. Very old mattress. On the day of leaving the hotel, the cleaning woman came to bother 11am. To leave the hotel. Being that check-out was 12pm. Hotel antigo. Precisa de remodelação. Os funcionários não prestam atenção. Colchão do quarto danificado. Muito antigo colchão. No dia de sair do hotel, a mulher de limpeza veio para incomodar 11am. Deixar o hotel. Sendo que check-out foi 12h.
Charges not informed prior to reservations
I had to pay $11.50 and the only explanation this is a resort and we ahev to pay.
Not too bad!
The large room was very accommodating. Having the ymca next door was an added bonus.
The bathroom sink leaked. The bed pillows are all feather which I'm allergic. And the doors are so thin you can hear all the hallway noise all night long.
Room Falling a part
The room was old and everything in the bathroom was falling apart. The bed didn't work either to adjust the softness. Not a very nice hotel. It's just cheap but you can for sure tell it's cheap!!
SEVERE BED BUG BITES FROM ROOM 2714!!!!
I slept in Room 2714 for a week and I ended up being bitten by bed bugs...it's a week later since I left and my entire body is covered in bites. I'm on vacation and have been unable to go anywhere due to the discomfort. I am now spending my money on medication every other day. I emailed the hotel and never got a response. I had planned on going to see the manager myself but I have been in distress all week. Please DO NOT STAY AT THIS RESORT!!!!!!!!
El personal era genial
El hotel está en una ubicación estupenda
El check-in a las 4 pm
La ubicación era práctica y tenía restaurantes buenos cerca
Servicio de recepción pobre
La habitación estaba limpia
El personal de recepción era grosero. Nunca me hablaron de la tarifa check in temprano @ 2:00 de la tarde. A la hora de la salida no había personal en recepción
La ubicación era fantástica, me sentí seguro en el hotel, en general estaba limpio
Las camas son duras como una roca. Necesita algunas reformas, sólo las típicas cosas. Trae tu propio champú, acondicionador no te dan
No hay toallas en la habitación cuando llegué estaba cerrado A/C no muy bueno no hay wifi en la habitación
Cerca de todo
Es un hotel de 3 estrellas no esperes un 5 estrellas. La habitación estaba limpia, toallas limpias todos los días. El personal era agradable y servicial. Tenía mi café de Starbucks en el vestíbulo cada mañana
Ascensor averiado Las camas necesitan servicio
Nos dijeron que una cosa, e hicieron lo contrario. Eran groseros y poco profesionales.
CUCARACHAS, piscina sucia, habitaciones sucias, personal lento, los ascensores, las instalaciones, y un gerente que se esconde en lugar de tratar con la línea interminable de la gente que se queja de lo malo está el hotel. Ahórrate el dinero y no te alojes aquí, mejor una carpa en el pantano. Kayak vende este viaje, como un 6,3 estrellas, este lugar es un -5
Cerca de todo
La alarma de humo al salir temprano en la mañana. Un ascensor para todo el edificio, el otro no funcionaba y a mi familia y a mí nos pusieron en una habitación en el 7° piso.
No me gustaron las camas. Muy incómodo.
Basado en 3,802 comentarios
Bar y bebidas
Las políticas pueden variar según el tipo de habitación y proveedor.