the amenities were old, but high quality. Well worth the price
A bit dirty and rundown
The resort is beautiful with only one down fall....
It’s big and beautiful. It reminds me of an apartment complex. The pools are heated and they have jacuzzis in and outside of your room. The staff is more friendly than the cast members at Disney. We really injoyed most of our stay.
As soon as we arrive to the resort my wife and I were hounded to come to a seminar to talk about joining the resorts special club and joining a travelers club. We only went for the prizes but they ended up using two of my vacation days for information we told them we didn’t want. So if you decide to go. Just tell them NO to the “tour around the property” and enjoy your vacation.
The air conditioner unit is very noisy and the toilet have water problems.
Comfy bed. Nice Lakeview. Good WiFi
High pressure sales the minute we walked in. Insufficient parking. Broken down old TV. Impossible to order room service. Bathroom vents were old and sounded like a dying walrus. Repeated sales calls & texts. Apathetic/scripted response via text based concierge (i.e: "Please let us know if we can do anything to improve your stay!" [I bring an issue to them] "I'm sorry but we can't help!" [Repeat with the next issue].)
Bañera de hidromasaje.
La habitación es muy ruidosa.
My family and I was stranded and no transportation due to Enterprise Rental not working with me for automobile rental. Took a lyft to Westgate and the staff was so helpful and allowed my family and I to sleep in late. Thank you!!
I didn't like the fact that the shuttle driver was so involved into his girlfriend I the front seat that he failed to pay attention to the passengers he transports.
Orlando en agosto
El personal era muy amable y las instalaciones eran muy cómodas. La ubicación es estupenda ya que está cerca de Disney y Universal.
You get what you pay for
The common areas are nice.
The service, the room quality, long wait time when their is an issue and not enough parking. We were not in their system so we were asked to come back. We returned an hour later and were assigned a room with no sofa bed when I made the request on the booking and at the front desk. After informing the front desk, they told me I was wrong and they will send someone. A staff arrived and confirmed we did not have a sofa bed. I called the front desk back and they said they will see what they can do. After waiting another 20 mins, they gave us another room. When we move to the other room, there was no parking and the AC in the room was not working too well. This has now been over an hour since we checked in. I requested to cancel my reservation and a full refund. They informed me that I had to contact Kayak for that request. I was on the phone with Kayak for over 20 mins and they had to contact the hotel to request authorization. After two hours, the reservation was canceled and now it was close to midnight and I had to find another place to stay. You get what you pay for.....
Un poco demasiado corporativo
La vista del lago era preciosa. El Deli tiene un poco de todo.
El aparcamiento es horrible. Si llegas demasiado tarde no hay sitio para aparcar. Las piscinas demasiado llenas. No pude hacer el check out a las 10:00 am!!!! En serio??? Te hacen sentir menos como un cliente y más como ganado. No. No volveré.
No me gustó el tono de venta. Deben revelar los requisitos antes de presentar.
I didn’t care for the time share pitch at check in. Nor did I care for house keeping doing bare minimum one day and returning twice one morning when the do not disturb sign was out.
The rooms were uncomfortable. I paid a lot of money for a room that looks old and very small. I would never come back or recommend this place
Pagando extra por internet y
La mejor elección que he hecho
Está cerca de Universal Studios Hospitalarios Hermoso complejo Personal amable
Balcón estaba sucio.
Fue muy agradable este alojamiento. Tenía una gran vista del lago. Sin duda volveré a alojarme aquí de nuevo.
Excelente ubicación Me encantó el diseño de la habitación. Servicio de habitaciones disponible Personal amable
Las sábanas de la cama estaban sucias Hormigas en cocina y cuarto de baño
No hay wifi, ruidoso, incómodo. Nos cambiamos a otro hotel después de la primera noche de estancia.
Todo fue genial.
No hay aparcamiento en la noche El check-in es una mierda Y por el precio que pagué no valía la pena
Si decides alojarte en Westgate Lakes Resort & Spa Universal Studios Area de Orlando, estarás en un barrio comercial y a menos de diez minutos en coche de Complejo de parques temáticos Universal Orlando Resort™ y Discovery Cove. Tendrás centro de negocios abierto las 24 horas, servicio de limusina o coche con chófer y check-in exprés a tu disposición. ¿Estás organizando un evento en Orlando? En este complejo tienes a tu disposición 2323 metros cuadrados de espacio con zona para conferencias. Hay un aparcamiento sin asistencia gratuito disponible.
Basado en 12,578 comentarios
Las políticas pueden variar según el tipo de habitación y proveedor.