Opiniones recientes
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2.0
Desventajas: Got an upcharge on both sides from this rental.
opinión proveniente de
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10.0
It is always a jooy to rent from Alamo.
Ventajas: There are never any hidden fees. The car selection is outstanding. The staff is knowledgeable, courtesy and very eager to please. In fact, a manager came up to us after we returned the car, and she asked us if everything was satisfactory and was there anything Alamo could do better? We said all was great and we could not think of any suggestions for improvement. The manager's name was Deanna, and a service representative named Phil. You are very luck to have such outstanding employees on your staff, and they are a credit to the great work you do. Thanks again.
Desventajas: There was nothing I did not like.
opinión proveniente de
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10.0
By far the best car rental company in USA
Ventajas: The staff are the best right from welcoming you and then helping with the smooth renting of the car. Easy instructions and path to pick your car and always available for any help during your rental of the car. Drop off made simple too...love renting with Alamo every time I stay in Miami.
opinión proveniente de
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10.0
Awesome
Ventajas: The ease of just being able to walk out and pick any car in the aisle
opinión proveniente de
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6.8
Sumilar car is nit the same
Ventajas: Similar car
Desventajas: Better gps in spanish with good pronunciation in english strets and ave
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7.2
Desventajas: When dropping off the car in Miami, no one was directing you where to go.
opinión proveniente de
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2.0
Didn't honor reservation
Ventajas: Nothing
Desventajas: They told me that because the reservation was set up less the 5 hours prior to the pick up time of the car, that they couldnt rent it to me for fraud reasons. They told me I would have to sit at the airport and wait another 4 hours (to make it a total of 5) before I could rent the car. They stated that it was a high fraud area and it was for my protection and they were doing me a favor by implementing this new rule. So long story short I went and rented a car with enterprise.i rent a car weekly from this airport and will never rent from Alamo again. I work in Florida but live in kansas so I use rental car 250+ days a year and I have never had an experience like this.
opinión proveniente de
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10.0
Great car rental
Ventajas: The car was clean, the pickup and drop off was quick and easy.
opinión proveniente de
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10.0
Ventajas: Professional customer service at pick up and drop off. I appreciated the cleanliness of the vehicle too.
opinión proveniente de
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10.0
Ventajas: Quick and easy!
opinión proveniente de
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10.0
Desventajas: A little difficult to find the Alamo Rent-A-Car location when driving in to the airport in Miami instead of flying in. That was not Alamo's fault, Miami airport signage for Rent-A-Car pick up was not great.
opinión proveniente de
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5.6
Car had fould smell and cigarette hole in seat
Ventajas: Speed of rental
Desventajas: Original car I served had check engine light on, then next car smelled foul and had cigarette hole in seat. Drop off attendant was rude.
opinión proveniente de
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10.0
It is always a jooy to rent from Alamo.
Ventajas: There are never any hidden fees. The car selection is outstanding. The staff is knowledgeable, courtesy and very eager to please. In fact, a manager came up to us after we returned the car, and she asked us if everything was satisfactory and was there anything Alamo could do better? We said all was great and we could not think of any suggestions for improvement. The manager's name was Deanna, and a service representative named Phil. You are very luck to have such outstanding employees on your staff, and they are a credit to the great work you do. Thanks again.
Desventajas: There was nothing I did not like.
opinión proveniente de
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10.0
By far the best car rental company in USA
Ventajas: The staff are the best right from welcoming you and then helping with the smooth renting of the car. Easy instructions and path to pick your car and always available for any help during your rental of the car. Drop off made simple too...love renting with Alamo every time I stay in Miami.
opinión proveniente de
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10.0
Awesome
Ventajas: The ease of just being able to walk out and pick any car in the aisle
opinión proveniente de
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10.0
Great car rental
Ventajas: The car was clean, the pickup and drop off was quick and easy.
opinión proveniente de
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10.0
Ventajas: Professional customer service at pick up and drop off. I appreciated the cleanliness of the vehicle too.
opinión proveniente de
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10.0
Ventajas: Quick and easy!
opinión proveniente de
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10.0
Desventajas: A little difficult to find the Alamo Rent-A-Car location when driving in to the airport in Miami instead of flying in. That was not Alamo's fault, Miami airport signage for Rent-A-Car pick up was not great.
opinión proveniente de
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2.0
Desventajas: Got an upcharge on both sides from this rental.
opinión proveniente de
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2.0
Didn't honor reservation
Ventajas: Nothing
Desventajas: They told me that because the reservation was set up less the 5 hours prior to the pick up time of the car, that they couldnt rent it to me for fraud reasons. They told me I would have to sit at the airport and wait another 4 hours (to make it a total of 5) before I could rent the car. They stated that it was a high fraud area and it was for my protection and they were doing me a favor by implementing this new rule. So long story short I went and rented a car with enterprise.i rent a car weekly from this airport and will never rent from Alamo again. I work in Florida but live in kansas so I use rental car 250+ days a year and I have never had an experience like this.
opinión proveniente de
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5.6
Car had fould smell and cigarette hole in seat
Ventajas: Speed of rental
Desventajas: Original car I served had check engine light on, then next car smelled foul and had cigarette hole in seat. Drop off attendant was rude.
opinión proveniente de
