Fiesta Americana Condesa Cancun

La comida fue una decepción, y el alcohol no era el mejor. Quizás tener más de una variedad y estante superior . Puedes ofrecer una mejora de categoría con todo incluido para ofrecer mejores selecciones. La actualización con todo incluido requeriría una pulsera de color diferente y pagar extra.

Awesome!!

We stayed last year and came back for more! The grounds are well maintained, the staff is friendly and willing to help. Are flight was cancelled and we were on hold with the airline for more than two hours. The concierge stayed with us the whole time and the hotel staff went out of there way to make sure we had accommodations for the night in the same room. We loved our poolside drink waiter who checked to make sure we had a full cocktail at all times. The poolside restaurant serves the best fish taco's and the overall food was wonderful. We didn't have a bad meal. We love the size of this property, not to big but just enough to keep you entertained. We will definitely be back next year.

Great service, best I've ever had

I'm in a clinic now with all the typical symptoms of "Mexico", but unless it's from unknown bugs in the room then it's not their fault anyway

Servicio excepcionalmente amable que era fácilmente accesible tanto para hablantes de inglés como de español. Buena variedad de comida. Las instalaciones y los jardines estaban bien cuidados. Habitaciones muy limpias con agua potable en la habitación. Playa muy grande con un bar en la playa. Tortugas marinas pusieron huevos en la playa durante nuestra estancia y pudimos liberar tortugas marinas en el océano en una de las noches. Sin duda me alojaría aquí de nuevo en el futuro.

Hotel staff were top notch. Bartending staff, especially Armando, Rudulfo & Carlos were great and really made our stay exceptional. All inclusive drink quality was better than expected and includes decent brands like Cabo, Hornitos, Barcardi, Jack, etc. By the second day, our drinks were made without having to ask as they remember your name and what you like to drink. Also appreciated that the lobby bar stays open til 1am, The Michael Jackson show that was preformed was better than the Cirque du Soleil M.J. tribute show that I saw back in the U.S. recently. Food was also fantastic. I especially enjoyed the Italian restaurant and the Ceviche bar out by the beach. Also enjoyed the poolside grilling that was done each day and the outdoor evening bar-b-que dinner served poolside. Pool itself was visually stunning with lots of tropical trees and plants. Pool bars were great to hang out at throughout the whole day. In my opinion, the rooms were clean, comfortable and seemed to have all you really needed. Ours was on first level with great view of pool and large lanai. I would without a doubt return to this property even over the other higher end property that I stayed at during the same trip to Cancun (Hyatt Zilara). Thank you Fiesta Americana Condesa and hope see you again next year.

I understand this is a family hotel, but kids should not be allowed to sit up at the bars. Several times, I saw children sometimes with and without their parents drinking non alcoholic drinks up at the pool/beach bars. Why some parents think this is ok, is beyond me. When I have my kid with me, I never allow him to sit at the bar.

La comida era fantástica, así como la ubicación. Servicios en todo el hotel.

Las camas no eran muy cómodas