Hoteles en San Antonio

Ventajas: Fabulous facility in a beautiful setting. Friendly and efficient staff.

Desventajas: Valet almost tboned my car as we were driving to self parking. He pulled out of their drive so fast. Was difficult to get the front desk personnel to pay attention to us. There were always multiple people staffing the front desk, but they would avoid looking at you and would not offer assistance. Twice I had to interrupt two front desk employees talking to each other in order to get assistance.

Ventajas: I did a staycation here and loved it! I love the location of this resort near the La Cantera Mall and the Rim shopping center. The adult only pool was nice, especially in the morning when it was cooler in the day and quiet. The pool attendants were very attentive in asking us for any orders we wanted. The grounds of the resort itself are beautiful. I love the back terrace as a place to sit and chat during the cool evening. There is plenty of seating to enjoy the scenery. Enjoyed a movie on the lawn one night under the stars, which was also a fun touch.

Ventajas: This place was very nice, alittle over price I think but great.

Desventajas: Everything closed very early. Bar and restaurant closed to early for this being a "stay within" place.

Ventajas: We were upgraded to the VIP floor! It was wonderful! Great breakfast!!! The staff were incredibly helpful and accommodating. View was amazing. The weather was cold and there were only 4 people in the pool. The water slide was scheduled to open at 10:00. I asked a young man (staff member) walking by if it would open as scheduled. It was about 20 minutes to 10:00. He kindly offered to open the slide at that moment. There were s'mores in the evening. We parked in self parking. The very attentive attendants took us to our car in a golf cart, which was really fun for our daughter and an extra chance to enjoy the views!! Wish we would have had more time to enjoy the resort. Next time we will stay longer. Some reviewers said resort was looking old. We thought it was fantastic. After renovations this resort is going to be out of this world!!!

Desventajas: We ate at Francesca's. The food wasn't anything special. My soup was cold. I said that my daughter and I would share a burger, the waiter split it for us and put it on two plates! That was a nice touch. I am picky and generally don't like restaurant food, so others may find the food good.

Ventajas: Very little below arvarage for any resort

Desventajas: Vacuum running in the halls st 1:45 am House keeping banging the carts against the walls. Double charged room sevice fee. Served cold food! Overall poor service ! No door man Very slow valet Employees were rude and arrogant not warm or friendly.. Never again will i visit nor will i recomend to family or friends

Ventajas: Fantastic view of the hill country, with excellent pool side service.

Desventajas: It took housekeeping almost the entire day to clean our room. One day it didn't even get cleaned!!!

Ventajas: The hotel was absolutely beautiful. The surrounding landscape was beautiful to view. Actually breathtaking from some directions.

Desventajas: What we didn't like...the beds were too firm. Had a hard time sleeping because of it. Also if you don't plan to use any of the amenities, don't stay here. The reason why I say this is because you are charged high resort fee. We never used any of the amenities and had to pay this fee. The valet is a separate fee. If you park yourself its a very long walk from the parking lot to the entrance.

Ventajas: La configuración de la piscina era genial. Nuestros hijos podían jugar mucho en los toboganes acuáticos en la piscina y me encantó el s'mores en la noche. Aunque hay mucho que hacer para los niños, era un gran lugar para adultos, también. Pasamos un maravilloso fin de semana y sin duda volveremos.

Ventajas: We loved the hotel. It was very beautiful and clean. Even tho they were renovating we didn't hear a thing. The staff was magnificent and always helpful. We will be staying there again. Only if we get a room with a view of the park. Lol

Ventajas: Location was great and the staff that was working was excellent

Desventajas: This was not up to Wyndham standards. Was still under construction which was not indicated on the site. Restaurant was temporary and staffing almost non- existent . Things were old and not updated in the rooms.

Ventajas: The location. Within walking distance to the Riverwalk and The Alamo. Also many fine restaurants located nearby. Also, the staff was very friendly and accomodating.

Desventajas: The hotel is in the process of a big time renovation. There was a slight inconvenience at times because of construction dust and noise and elevator shutdowns.

Ventajas: location is great, staff was friendly

Desventajas: hotel is under renovation. any and all pictures you find on line are completely inaccurate or downright deceptive. even the official website shows a hotel that does not look anything like this one. rooms have no soundproofing so you hear EVERYTHING. bathrooms look institutional, ceiling tiles hanging out of the hallway ceilings, etc.... the place is a mess, loud and not very pleasant to stay at. only saving grace was we didn't spend much time in the room.

Ventajas: Friendly staff, excellent sized rooms, convenience of location to major city attractiions, quick response to issues.

Desventajas: Shame about the construction, but that is a fact of life re hotel lifecycle.

Ventajas: The staff was great. Food was good. Great location

Desventajas: The hotel in under renovation and it didn't look as nice as it have looked. I realize is an older hotel and it's good that they are renovating. Just wished I was there after renovations were completed. I was not aware of construction when I booked.

Ventajas: Location

Desventajas: Staff was very unhelpful and place was really dirty and loud besides the room because it was under construction.

Ventajas: Close to Riverwalk, Alamo. Good breakfast, Service Despite rebuilding activities a good stay is possible. Compensated by excellent free lunch for two

Desventajas: Warm water shower not on temperature.

Ventajas: The only thing we did like was the fact that it might be haunted.

Desventajas: I have pictures if globs of hair in the drain and strands if hair on the sink faucet and floor.

Ventajas: Nos encantó la ubicación, a solo una cuadra de Riverwalk. El personal era maravilloso. La ducha de la habitación era increíble! La piscina fue lo mejor del viaje!

Desventajas: El aire acondicionado en la habitación no enfriaba por debajo de 74 grados. Demasiado calor para dormir cómodamente.

Ventajas: Hotel tenía habitaciones grandes, muy limpias. El personal era muy servicial y amable

Ventajas: Cyn from the front desk and Michael at the concierge desk were fantastic! They helped make my stay amazing!

Ventajas: Very clean. Polite, professional staff. Wife enjoyed the spa and the gym is very nice. Good location for visiting all of the tourist spots in san Antonio.

Desventajas: No hand rails in the bath tubs/shower. Fell twice getting into and out of the shower. Sides of the tub are very high. Too many children running around the halls unattended, noisy. No frig or micro wave in the room. Onsite food and drink is very expensive. Ice machines are far apart on the floors. no vending machines for late night drinks/snacks. Valet parking is very expensive. View was nothing spectacular because of the trees surrounding the hotel.

Ventajas: Check In was easy. Hotel room sitting area was actually very comfortable and functional to use, unlike most average hotel suites. Location was great. On the Riverwalk plus just 2 blocks from literally everything. Self parking lots were super close as well, if you don't like waiting for the valet everytime.

Desventajas: Hotel desk staff were business friendly, but it did not feel genuine. Which is the opposite of everyone else we met in San Antonio. This was one of the friendliest cities we've encountered!! Also the tub in our room did not drain properly, so you stood in water while you showered and the faucet was loose and spun all the way around.

Ventajas: The suite was great - nice sitting area, spacious bathroom, good bedroom and everything worked perfectly. The hotel's location is directly on a loop of the riverwalk which is good because it puts you right into the attraction, but is not on the main section so it's much quieter and easier to find a dining place. Parking is available across the street from the hotel and the street itself is not as busy as those nearer the Alamo.

Desventajas: Parking at the hotel is a ridiculous $36/night and they charged for two parking spots for our two motorcycles even though we actually had both bikes consolidated out of the way in the valet area not even in the parking garage. That was irritating. The hotel staff were polite but very cold and decidedly unfriendly. Don't believe I did anything to be offensive or difficult - I didn't even argue about the parking issue - but all of the desk staff (two in the evening, one in the morning) gave the impression they had much better things to do than speak with me.

Ventajas: The room was considerably larger than I expected, with a separate sitting area. Everything was clean, and in good condition. The regular price was fairly expensive, but I managed to get a reasonable rate through Expedia.

Ventajas: Made a special stop at the river walk on our five day trek from Pittsburgh to puerto Vallarta Mexico. Stopped to enjoy the beautiful view and exeperience the river walk. The resort was absolutely gorgeous. Unique with design, very friendly conceierge, and beautiful room layout.

Desventajas: Our one and only critique, and rather silly at that, after pulling in with our vehicle and stopping at the front valet, the attendant seemed almost shocked when we said, yes we would like you to park the car, and replied with an almost doubtful "are you sure? Wouldn't you like to hear the prices?" Though I'm sure he was just trying to do his job and avoid later frustration, the tone in which he asked us the question was borderline offensive. Young man if we can afford to stay where we are staying we certainly assure you we can afford to park.

Ventajas: THE staff was very accommodating and very nice. Everything was provided before I would ask for it. Overall, a great experience . Love the old Spanish charm that the hotel is made off. Very charming ambiance.

Desventajas: The session that I attended in San Antonio finished every 2230 in the evening. I did not like that the hotel restaurant is close early like around 2200. I wish the restaurant is open 24 hours. I also wish that there is a Starbucks inside the hotel for the convenience of all the hotel guest.

Desventajas: The front desk staff was unprepared and it to over 45 minutes to check in

Ventajas: Ambiente agradable y ecológico y la ubicación Me encantó la opción suite

Desventajas: Servicio de aparcacoches en el parking muy caro y no hay autoservicio Opciones pobres en el servicio de habitaciones y en las opciones de aperitivos Sin balcones ni ventanas que se abran Ventilación pobre en las habitaciones Pequeña piscina y bañera de hidromasaje rotas

Ventajas: El personal era muy amable y servicial

Desventajas: La tarifa de aparcamiento en el hotel era absurda, $36 dólares por noche.

Ventajas: Muy limpio, excelente ubicación, personal amable,

Ventajas: Ubicación y habitaciones de gran tamaño

Desventajas: Problemas con el agua caliente y terriblemente lento e incompetente servicio

Ventajas: The hotel has a great location on the riverwalk in a quieter area next to the mall. The room we had (handicap) was very large, and the bed was comfortable. The lobby was nice, there was a starbucks in the lobby, and the food at the bar and restaurant were good.

Desventajas: This was one of the biggest hotel disappointment I've had in the past. year. I traveled over 200 days in the past year and stayed at quite a few different hotels, so I don't say this lightly. When we first walked into the room (905 handicapped) the bathroom stood out as an eyesore. It was at least 5-10 years past when it should have been renovated. The grout was multiple different colors that made it look like it could be moldy, the wallpaper was peeling from the walls, and there was a general lack of craftmanship in the way it was constructed. The final straw was when I went to take a shower, and the shower head connection was leaking and spraying water in all directions. It wasn't just a loose connection, because I was unable to stop the leak. This is something a guest should never have to deal with at a chain like the Marriott. I asked the front desk to be transferred, but because it was a busy time the only available room was the room below us (805). This bathroom was in slightly better condition, although there were a few cracked and chipped tiles. Although the shower head worked, it was a very low end and cheap looking model. The bigger problem was when my wife tried to take a shower the first night, she was unable to maintain a constant water temperature. It would alternate between cold and very hot. She showed me how red her feet were, and I can only imagine what sort of a problem this could pose to an elderly or handicapped person. The other problem was the terrible tv reception while we were trying to watch the sugar bowl in our room. It would constantly blur or pause, making it nearly impossible to watch the game. Fortunately or unfortunately, the reception on the large tv's at the bar was fine. In summary, this is not the type of property I would expect for a Marriott. For the time around the new year the value wasn't bad (just under 200) however I would have preferred to spend 50% more on a room that looked like it had been renovated in the past 10-20 years. In the past year the only time I have experienced bathrooms in this sort of condition were in $50 rooms in towns with less than 5000 people. Buyer beware.