Krystal Grand Punta Cancun

Best Hotel!

Ventajas: To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!

Desventajas: The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:

Ventajas: A clean, safe place with friendly and helpful personnel . Good location. Easy access to the beach nightlife.

Didn't want to leave!

Ventajas: The place was amazing. Everyone was there to help you and please you. We had troubles with rooming situation and Irvin helped us out so much. He was able to fix our situation and be super friendly about it the whole time. We went over spring break weekend, but the hotel was pretty good about quieting people down during the night so we got a great nights sleep each night! The hotel itself is amazing. It has a great beach, staff, pool, super clean, food, and drinks. I was there for six days and had a blast the entire time!

Ventajas: The pool area was amazing with lounge chairs built into the pool so laying on one , the water just covered my body---nice

Desventajas: Open air clubs full of partners and loud thumping music could be heard in the room at night

Ventajas: Un lugar limpio y seguro, con un personal amable y servicial. Buena ubicación. Fácil acceso a la vida nocturna de la playa.

No quería irme!

Ventajas: El lugar era increíble. Todo el mundo estaba allí para ayudarte y por favor. Tuvimos problemas con la habitación e Irvin nos ayudó mucho. Fue capaz de fijar nuestra situación y ser super amable todo el tiempo. Fuimos el fin de semana de las vacaciones de primavera, pero el hotel era bastante bueno al tranquilizar personas durante la noche, así que nos dieron buenas noches de sueño cada noche! El hotel en sí es increíble. Tiene una gran playa, personal, piscina, muy limpio, la comida y las bebidas. Yo estuve allí por 6 días y lo pasamos de maravilla todo el tiempo!