The rooms were nicer than many that I have stayed in when in Las Vegas. The staff were all friendly and welcoming. The restaurant choices were limited - a sports bar, a steak house, a "cafe" with food that hat been sitting forever, and the grossly overpriced buffet. Unless one likes king crab legs (which we don't), the rest of the food was mediocre quality. I've had much better food at my local Luby's for 1/4 of the cost. There is really no where else to go around the casino to eat.
The bed was very comfortable. Modern stylish design. New development around the hotel. Service. Food/drink prices. Breakfast buffet was sub standard and greatly overpriced. Nothing within safe walking distance.
Some of the hotel staff was very friendly. The first girl I spoke to acted as if it was a burden to answer any of my questions. I just thought id be getting more for a "superior suite." The room was an hour and a half late getting ready, I was nearly late to my friends wedding because of it. Overall experience was not impressed
The hotel décor/beautiful! This is very minor, but hearing local traffic...
The room was impeccable. The front desk, maid, luggage handler, and all phone reps were beyond friendly. I wish I had gotten their names for praise to the managers. Especially considering how busy they must of have been for the holiday, they went above and beyond. The view from our room (river) was perfect and the fireworks show from the pool deck gave me chills! The restaurant staff... Let's see. I placed a breakfast order to go about an hour before they stopped serving on July 4. All staff was wonderful, and I have no complaints. They went above and beyond. While the food was good (lacking much flavor, but cooked okay), the service got them a 30% tip on a to go order. On July 5, I dined alone and ordered the buffet. My 'server' must have partied a bit too hard the night before. All she served me - without me having to ask - was the check, which she brought as soon as I got my food, right after I had to ask for my first water a second time. The buffet had a nice spread, but I guess she assumed that since she didn't have to serve my food, I wouldn't need service at all. I had to ask for refills twice more. She got a 10% tip, and I should have just given that directly to the busser. I was confused about the pool. They gave all of these rules about passes for guests, with it being the 4th. So, I followed the rules and turned 4 people away (my parents and their two out of town friends) from watching with us at the pool. During the show, we were surrounded by loud, obnoxious people NOT WEARING THE 'REQUIRED' WRIST BANDS. if they're going to set restrictions, they should stick to them. Obviously those who don't follow, will also tend to be disrespectful to those around them. Also, not the hotel's fault, I blame parents... The kids were in the pool ALL DAY splashing everyone. I know my mom wouldn't have stood for that. And maybe they should have someone by the pool making sure that all guests can enjoy the amenities, rather than just the children and the parents who used the pool as included childcare. Also, I found out later that the free buffet that was to be for paying guests was in the lobby and the staff said free food from 7-9. We all assumed it was by the pool since the wrist bands were for the pool area. So, we missed out on that and paid for the pool deck food, which was okay.
The rooms were clean with attractive, fresh decor and the breakfast buffet was excellent. The rooms were rather small.
Loved the location, ease of getting around downtown BR, Live after Five was awesome. Need new pillows. Had a great time.
The maintainable crew was amazing and deserve a raise The room was to small for the money I paid
Really great on the first night. We had the pool to ourselves. It got a bit crowded after that but understandably since it was the holiday weekend. Overall a good place to stay --- but I found the city itself a little depressing! Overall a good place to stay --- but I found the city itself a little depressing!
Very clean and comfortable , staff was very helpful
great downtown Baton Rouge location My room had no cold water, only hot. And the buttons did not work on the telephone.
It is very clean and has many restaurants within walking distance. Too many non-working ice machines.
Comfortable room; very clean. Hotel was nice; just basic. Staff was very helpful. No breakfast. Hard to get to. It has a 'hidden' lane entrance off a very busy street. The 'back' door's key entry didn't work so if you used the back parking spaces you had to go around the bldg. If you parked in front you had to drive around back to exit the lot.
New and clean. Staff completed check-in quickly and were very courteous. Not enough amenities.
Good service, sweet staff Spank em No
It had a room available. Someone was smoking and running outside my room door all night. I was fighting bugs in the room jumping in my food and then biting me all night.
This guest did not leave comments about this hotel.
The room was clean and the people were nice. The price was a bit high but its usual for a football game weekend. It would have been hard to find without navigation.
This guest did not leave comments about this hotel.
Good for the price, clean room, quiet side of the building thin walls, and floors, no breakfast other than that ok
This guest did not leave comments about this hotel.
the BF and room size Front desk staff was not helpful. I had to fly in an AM flight to the town and sent this info to hotel as I know that normal check-in is noon or after. Despite of the fact that many rooms were empty when I was trying to check in (10 AM) the staff said no rooms are ready! it was till 4pm when a room was ready!!
Price was good. We've stayed there many times in the past and it has become a little rundown. Toilets didn't flush well. Rooms smelled dank and moldy.
Wonderful breakfast. Staff was very nice. Room was nice and spacious. The kids were running rampant all through the hotel. On every floor there was stomping, room doors being slammed. Kids turning flips on the couches and chairs in the atrium. Never seen anything like it at a hotel before. A security guard need to be hired to run the kids back to their rooms while their parent drink or swim. Total chaos until late at night. We couldn't get a good nights sleep for all the noise. The hotel in itself is very nice and I would stay there again if there was some kind of control and peace and quiet. Embassy suites are always a favorite of ours.
The hotel staff is very knowledgeable and friendly. The service is impeccable. We specially like the morning made to order breakfast and the evening reception which brought a relaxing atmosphere to our stay at the Embassy Suite in Baton Rouge. I will be traveling to NY and would like to stay at the Embassy Suites but the price is prohibitive.
This property is older and in need of updating ,...was slightly disappointed, ...would rate it a B- or C property at best,...however,...staff was great...I would not return or recommend against other hotel options in the market...I think Hilton corporate QC might be embarrassed by this property.
the size of the rooms, rooms are musky smelling the mattress on the sofa is unusable, no free wireless in room, breakfast line was 45 min suggest you add more staff to help with breakfast
Great breakfast buffet, big room, afternoon drinks/snacks were great and nice staff No towels upon arrival. Had to call for hair dryer. Phones in room were broken. Elevators are very slow!
The bedsheets and towels were very comfy and clean. We needed a small crib for our infant but when we called, they told us they had ran out. It would be nice that they have more.
Design of Hotel, breakfast, clean rooms ELEVATORS...too few...too slow.
Perfect location to explore new orleans The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!
Great location. Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
Room was nice and comfortable, looked to be recently remodeled. Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
It does maintain the Marriott standards The hallways are noisy at night
Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group. Small room
Great location. Close to everything in the French Quarter. Friendly and helpful staff
large rooms, view of river, lighted pool, nice lobby, locations not crazy about wifi in room.. took fee off the bill but was confusing.
Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
The rooms were clean, rooms comfortable, location great, and the staff were accommodating. There was no fridge in the room, and free wifi was only on the lobby.
The staff is always very friendly and helpful. The rooms are clean. Nothing
We stay at the Drury in BR often. The staff are excellent and very friendly. The free food, drinks, hot tub and pool are wonderful! The decor is gorgeous and more representative of a higher priced hotel! It's family friendly and a great value for your money!
Free breakfast n dinner also 3 free drinks for happy hour Tons of kids on Saturday running all over the hotel
Excelente hotel, muy bien ubicado, bellis'imo y comodo.El personal super atento, con muchas atenciones hacia los huespedes.
El hotel es precioso. La habitación era muy ruidosa.
Es un hotel que está en el distrito financiero, muy cerca del French Quarter (se puede ir caminando), con instalaciones antigüas pero en buen estado que le dan toques lujosos a toda la decoración del Hotel (espejos, terciopelos, brocados, mampostería y maderas por todos lados). El personal siempre fue muy amable y el desayuno es amplio y muy completo. Aunque el precio incluye el desayuno, en general, los precios de los alimentos, el room service y el mini bar son algo elevados. Por lo demás, todo fue de mi agrado.
Personal amable Ubicación conveniente Sándwich de mantequilla y maní y jalea de 10-11:00 Necesita renovación Moqueta sucia. Las sábanas sucias No ofrecen agua embotellada, como dicen
La simpatía del personal y sus ganas de agradar. La calefacción funcionaba mal. Vinieron varias veces hasta las tres o cuatro de la madrugada. A las ocho de la mañana decidimos dejar el hotel por otrro más moderno...Y volver en Carnaval...
La amabilidad del personal de recepción y el confort de la habitación No
Very close to I10 Easy to get downtown No breakfast
Location was not terrible. Dirty, shower did not drain, not taken care of, out dated, and One of the worst Marriott properties I've ever stayed at.
The staff was great!!
Very clean, modern. Prompt and friendly service. No breakfast included, and food is pricey. No complimentary toiletries. I forgot a comb, and they didn't have any. There are other toiletries for sale.
For the price you pay breakfast should be free.
Arrived late. Front Desk Clerk on a personal phone call. Waited 15 Minutes to be checked-in. Room felt cramped, weird layout. Sheets didn't fit the bed had to fix it throughout the night. Room service came early while we were still n the room. Asked if they could come back later. When we returned at 11:30 pm the room was still untouched. Ran out to toilet paper, had to go the the desk to request fresh towels and coffee. Not at all what I am used to with Hilton properties.
The staff was super friendly. The room and facility were very clean. Appreciate the effort to be green with the divided trash cans though a liner in the"trash" side would be nice. Restaurant prices were high for what you get. The pool is very small.
Friendly staff, very accommodating I was pleased with it all
We travelled all over the north east and payed hundreds of dollars on hotels (one was $800 for two nights) this hotel beat all of them in price and luxury! Perfect size safe and BEAUTIFUL rooms. Happiest I've ever been spending money on a room.
I love the comfort and appearance of the room. Front desk person was very friendly and helpful Closing of pool was too early for the weekend
The property was very inviting and layed out very well. The included features were very good and the included hot breakfast was far superior to most hotels included breakfast. The eating area alone was open and inviting making it an enjoyable experience. The room itself was very comfortable and had everything needed along with space to sit and relax. Definitely going to be a return customer at this location when coming to visit family in the area
Good location close to I-10. Breakfast included. I booked a king size bed but while checking in the lady at the front desk insisted I had booked 2 queen beds. I ended up with 2 double beds. It was midnight and I was too tired to complain... I can understand that they don't have anymore king beds available, but please don't try to convince me I booked something else.
' Suites are very nice. Good value for money. ' Clean, tvs , buffet breakfast, beds comfortable ' facilities overall " staff pleasant and accomodating ' towel rack directly in front of sink at sink level. very unusual and inconvenient. ' no elevator in building E only stairs. Inconvenient for 2nd floor room ' no ice machine found on second floor of Bldg. E where we stayed. ' suggestion: inform guest when checking in that If they want ice in their room to let front desk know. The bucket in room is misleading since there is no ice machine. At least we didn't see one on our floor.
Everyone was so nice. The rooms were clean. The breakfast was wonderful!! Keep up the good work. No elevator in building. Will request a ground floor room.
Super clean and elegant. The bed was insanely comfortable, and the staff was amazing. Everyone we interacted with was so nice! We would definitely visit again!
The hotel is in a great spot downtown. We woke up Saturday morning and walked to the farmers market for breakfast. The bed was very comfortable. The room was quiet and clean. No refrigerator. No bottles of water(didn't care if they would have been $4).
Me gusta mucho la cercanía de las tiendas, restaurantes y el acuario. El restaurante estaba cerrado
Buena ubicación. Las habitaciones estaban limpias y sin olor a humedad (Nueva Orleans) Terminamos reservando la habitación con un tercero, no es un proceso normal. Sin embargo salió bien
Cerca del casino, de Bourbon Street y de restaurantes. El aire acondicionado no funcionaba. Tuvimos que llamar varias veces para que vinieran a arreglarlo. Después funcionó aunque no por mucho tiempo. Tuvimos que llamar de nuevo. Nunca lo arreglaron.
Limpio Precio absurdo de aparcamiento por noche, más de $40 dólares
El trato del equipo de desayunos y la jefa de recepcion , fue excelente y profesional, gracias No,
Tranquilo Frío, la calefacción no funcionaba, después tuvimos que cambiar de habitaciones porque hubo que cambiar el cerrojo de la puerta, el desayuno era sin cocer, el restaurante fue muy decepcionante
El personal es muy amable. La limpieza de las habitaciones no es muy buena