The customer service on the way out was excellent. Christen was the best, her attitude was great and it felt genuine like she really cared if we enjoyed our stay. I did not like the overall cleanliness and would hope in the future attention to detail will be looked into by someone in charge.
Clean the man washrooms more often
Nice clean modern hotel.
Clean room, prompt room service
Great location with a great view!!! Beautiful room with a large tv! A little pricey!
Staff was awesome! Malls all around
The staff was very friendly. The room was kept clean and the bed was super comfortable. The location was great too! Connected to Lincoln Square for business. Connected to Lucky Strike and the movies by sky bridge as well. Smack dab in the middle of the mall area. 2 blocks away from an LA fitness but also had its own fitness center if you didn't have an LA Fitness membership. Only down side was not being close (walking distance) to any grocery stores where you can buy bottles of water and other essentials. The hotel provided all that you needed if you asked for it, it was just much pricier. Other than that, enjoyed our stay very much!
Good staff The bed was as hard as a rock, not what you would expect for a higher end hotel.
Great location Poor lighting in bathroom Staff unhelpful in resolving various room and facility related issues. In particular, after twice complaining about excessively noisy hotel guest, front desk agent said "Ooh, I hate when that happens."
Nos sorprendió cómo la habitación se divide en una sala de estar y área de dormir. El hotel era tranquilo y convenientemente ubicado cerca de la autopista. Era también agradable que había un garaje cubierto cerrado con un ascensor que nos llevaba directamente a la planta.
Please write at least 15 words Staff were particularly helpful in directions both to Basil's Bar and downtown Seattle and offered free coffee when we had to evacuate due to a fire alarm. Two robes would have been helpful over one - see fire alarm above.
The pool and hot tub close way too early
The hotel and staff are great for travelers seeking the extra comforts of life.My room was very spacious definitely felt like a king. No complaints
Room easy access to parking Front desk mess up my room from two beds to one, have to wait for a long time to adjust it. Bit loud
There aren't many "values" left in DT Bellevue, this is one of them. Quiet rooms with free parking. Easy access to 405. Retro (not in a hipster way) property is quite old and in need of updating. This may/may not happen as they are rumored to be closing in the not too distant future.
This is my second stay here. I like it here since it is nearby at the heart of Downtown Bellevue. Very convenient especially on the weekends if you are simply wanting to sight see and/or access downtown bellevue in less than 5 minutes. Also, it has an easy access to the I-405 freeway so if you are not in to Downtown Bellevue and want to head somewhere else, this hotel is good. It also surprisingly quiet at night which is really nice! The room is clean and looks modern. Guest service is also very attentive. Plentiful of parking space as well! Well, it's not super sound proof when people are walking the hallways and talking really loud at 3am in the morning, but of course that's to be expected. Other than that, I don't really have anything I disliked about this hotel.
Price, location...minutes from Bellevue square and freeway entrance easy access Comfortable king bed Direct TV, fridge, coffee maker and microwave in room Good wifi We got an end room with ice maker literally outside the door, plus the door didn't have a good seal so it was noisy Breakfast is not included, costs $10.95 a person Hotel feels a little dated
Please stop milking the cow and offer new hotel. Noise, smell 70 years old.
- Comfortable bed - overall the room was clean - rude and unprofessional front desk (the guy with eyebrow piercing) - dreadful green color scheme in the rooms - old and dirty looking carpet - found hair in the bathroom sink.
Staff, location, value. Rooms need a touch of modern / refresh
Las habitaciones estaban muy limpias, el personal era muy amable
El vestíbulo es magnífico. El personal es genial. El desayuno incluido está muy bien. El servicio de transporte una maravilla. Las habitaciones son viejas. La cama y las almohadas no eran muy cómodas. Me dijeron que estan reformando todas las habitaciones.
Embassy Suites Seattle-Bellevue was a great place to stay as I attended a 3 day conference. The staff was courteous and prompt. The continental breakfast and afternoon snacks were a special treat. My room was beautiful and functional. Overall, a very nice stay.
the hotel was excellent. Gym and pool were well equipped and the gym was 24 hour. Breakfast and internet access complimentary. Location was convenient to Seattle without being too far and too close. Would definitely recommend
The room and the breakfast..... There was a lot of kids in the pool
Evening drinks and snacks! Shuttle to downtown Bellevue!! Ongoing construction made it difficult to navigate but is understandable.
The property has been developed and maintained very well. The room are spacious and comfortable, cozy. Location, price. Amenities could have been little better
Great breakfast, easy/free parking, quiet, clean Renovations currently underway, but wasn't noisy or inhibiting at all. Pool wasn't open because of renovations but I didn't know that prior to staying.
The bed was very comfortable and the room was nice and clean. Staff was helpful and friendly. Room had a nice view. No hot tubs, sauna, or shuttles available. If I didn't get such a good deal thru booking.com it would've been too expensive for what it was. Also, the walls in the rooms seemed pretty thin as I could hear the girls in the room next to me talking most of the first night. None of these were a deal breaker and I wouldn't mind staying again in the future.
Bed great room wonderful coffee shop did open early enough
Room was nice an comfortable. I had 400$ in gift cards which I used at check in time an yet they still charged my CC for 580$ which screwed up my limit an caused us to cut short our stay.. they told me that was standard but how when I payed essentially what's as good as cash for 98% of my hotel fee..yet they chr get my card as if I hadn't paid a dime.. they should have only charged me the difference period. . it ruined my stay there an my wife as well..
El ambiente, la amabilidad del personal, el desayuno continental, los extras como patatas fritas, agua y chocolates. Me encanta la bañera spa y las sales. La ropa de cama es agradable y de alta calidad. Era tan tranquilo (pero no estábamos en temporada alta). Internet alta velocidad con buena señal y también gratis. Os recomiendo este lugar y volveré otra vez. La cama era demasiado blanda para mí, pero es una cama de gran calidad. Sentí que la habitación era un poco pequeña. Me hubiera gustado que no se cobrara por aparcar, pero los artículos complementarios prácticamente compensaron.
This hotel is in a great area with plenty of parking and easy freeway access. The beds are nice and comfortable. Everything is always neat and clean. Nice pool area and exercise room. The breakfast always exceeds my expectations. All in all, a great place to stay. I stay here every time I come to Seattle.
This hotel is a nice place to stay. It has a swimming pool and hot tub and the free breakfast is very good, especially the made to order omelets. It was relatively quiet and the bed was comfortable and the room was very clean with modern decor. It isn't really close to all the shopping and restaurants, but it is close to the freeway. There is a bar with food to order in the hotel also. It is a great place for business people or for someone who wants to just get away.
Our stay was enhanced by the delightful omlete station & breakfast bar available & the lovely furnishings in our room and the public spaces. We also enjoyed the hot tub & pool. This hotel was easy to get to, quiet, close to our destination and had secure parking. My husband saw tickled to see coke in real glass bottles at their little in-hotel store.
This is a great hotel. Very reasonable. We stayed in a King suite with our two kids and it was very roomy. The breakfast was the best complimentary breakfast I have had. The kids really enjoyed the pool. The only draw back is that it is right next to the freeway, so you don't want to keep your window open at night. Other then that, I would highly recommend this hotel.
I rent a room online & first time stat in hotel Sierra . Yes , I agree the 1st image are great. the room are pretty nice & comfortable but.............when after I check out . couple days later I found on my bank statement that this hotel have a extra charge for me Up to $* without any good aceeptable reason. but finally it's siad that we damege their room TV. IT's really make me so angry about it. cause we going to Seattle just of a ceremony & most the time just back to the hotel at late night for a sleep. we even not using the TV. but how possible that the management said that we using the candle & burn the TV. that's unbelievable . Now I will tell all our friends in our temple do not visit this hotel & inform everybody VERY be careful of this hotel management...cause you should be the NEXT.
We planned a quick family getaway for the weekend. This was our first visit to Bellevue and we were very happy with the location of the hotel. The kids enjoyed the pool area and the buffet breakfast area was very nice. The room was modern and clean. The only complaint was that the toilet in our room did not work properly and maintenance did not come to fix it during our stay. We would definitely return to the Hotel Sierra on our next trip to Bellevue.
Comparable to Hampton Inn! Great breakfast! Nice clean rooms.
the hotel was very clean, the staff was super helpful and nice, bonus having the breakfast downstairs and not the typical 'continental breakfast'. there were waffles, eggs, omelettes made to order, bacon, fruit and tons of cold and hot cereal
Fantastic Hotel! Rooms have nice mini kitchen, pool and exercise room are very clean. Breakfast bar is top notch and the restaurant has a nice selection of meals or small plates for happy hour. Good place to stay with family or on business. Front desk staff was very helpful.
Very spacious and comfortable, had 2nd floor King Studio with kitchenette Loved the room layout, furniture, fittings and especially the kitchen counter table Breakfast is awesome, miso soup is delicious Got on hotel's wifi easily LCD TV has adjustable wall mount Hotel is about a five minute walk from EastGate P&R bus stop; Took 15-20 min express bus to downtown Seattle to visit Public Market, Central Library, Space Needle and of course catch a Mariners game at Safeco Field
What more could you want? Fabulous beds; great breakfasts; lots of parking; friendly staff. Hotel exceeded our expectations.
I asked for a late checkout, because I was up all night working. The cleaning crew knocked on my door at 8:00am and at 8:30am, and woke me up I told them that I wanted to be left alone until late check out. Also the tv didn't work, and the hot water didn't work in the shower, worst Marriott I've ever stayed
It was good loved it and great price. You pay more for the breakfast at the other Marriott we don't have too.
Clean Would have liked a free continental breakfast. :)
Clean and modern, well-kept, friendly and helpful staff, brightly lit and well outfitted lobby. Appears to cater mostly to the business traveler. We stayed there for one night to be close to the Boeing plant before moving on into Seattle for more tourist-oriented activities. We would have been fine just staying here for all three nights. Would like the same motel located in a different location. The initial impression is that you're staying in a semi-industrial/commercial area, but the motel is adjacent to a decent-looking neighborhood. Access from the main road is a bit confusing.
Comfortable rooms, great service, beautiful area, and idea location if you are here for Microsoft It's location is quite far from civilization. No stores, shopping, dining, or nightlife here, so a car rental or uber is a must.
Place is run down and seedy. Have stayed there for years. Felt super unsafe and rooms a total dump! Carpet was wer about three feet around the ac unit. No plugs in sink and tib. Coffee maker broke and missing parts. Part of a metal plug stuck in bathroom outlet. Room had a terrible odor probably due to wet carpet. Felt unsafe on room and walking down the halls. Water ending machine empty and no bottled water for sale in hotel.
The airport shuttle service was great. The wifi was terrible.
People at front desk were nice The hotel looks very old, smells and needs updating. The bathroom was gross, don't look down the sink drain it looks like something will jump out at you. Reminds me of those hotels you see on Hotel Impossible show that's gross and dirty.
This was the best free breakfast ever! they thought of everything. maintenance in our room.
The staff were very nice, and the airport shuttle is handy. The wifi worked. There is no restaurant, nor one nearby. (Though staff did offer to take me by shuttle.) The facility is in sad shape and in need of repairs and refreshing. It is older. The room was clean but worn and very, very small. I went down for breakfast at 8:20 but there wasn't any food left or coffee, so they don't refresh it often though it was open until 9:00 am. It was disappointing but not a disastrous stay.
The staff was courteous. I wish I had known they were under construction.
Parking was a pain in the butt
Hair in bathtub. Parts missing from coffee maker. Unbelievably noisy when other guest flush. Will not go back.