Beach, service, food, top drinks, view, location (we walked from Bodrum one night), friendliness...this is a very romantic please to stay. Bed and pillows were not that comfortable, the rooms were little bit smaller than I am used to. one towel per person; don't get the extra; asked for it, got one extra first day and next day it is back to two again.
The beach was the only decent part of this so-called resort. The staff was horrific. We asked to be taken to a restaurant/bar in Bodrum and ended up being taken to a random town where it was clear the hotel staff was coordinating with unsavory restaurant owners to bring business. They pretend they are 5 star but I would give it not even one star, the staff was rude, unaccommodating and spoke NO English. They should not be ranked as a 5 star hotel. This experience makes me question Kayak's business policy as it relates to hotel ratings. I feel completely scammed.
the hotel is very nice, everything looks new, a lot of facilities - indoor and outdoor pool, great spa center, fitness center, hair dresser, spacious accommodation .... altogether great value for money some of the staff was unprofessional (around the pool, on the reception) - they didn't seem to eager to work or did not speak english, except for the client relations, the beach could have been more clean
The location and the view (after we paid a full extra night rate to get the sea view room) were very good. The food is very poor, chicken and cheap fish and no variety. The restaurant layout is not compatible with the number of guests and much less with bad weather conditions. This hotel would be a good 3 stars, not even close to a 5 stars quality.
Staff very friendly,great value
Nice beach, good location and view at Bodrum castle, food's excellent, personnel is very polite and helpful, hotel's close to bus station as well as watertaxi and taxi stations. There's not always enough chaise lounges on the beach, drinks are not included with meals (dinner). It's forbidden to bring food and drinks into the hotel.
Great location, close to bodrum Marina. No way this Is a 5 star hotel, on its best day it's a 3 star hotel.
The location was though away from the city center, the beach was nice.It was affordable. Room was small and its facilities were poor
- beach, clean sea water; waiters are very prompt to clean the tables; excellent coffee at the bar; tennis; terraces; landscape - this 5* hotel needs a re-evaluation, is rather a 3* clean hotel; same breakfast every morning, no variety, no change in the menu, you have to pay for fresh orange juice at BREAKFAST and dinner (even if half-board paid); not enough elevators on each side of the hotel (very crowded too often); many times either poor communication between staff members, either they do not understand English well, so that messages transmitted differently, wrong, partially; we paid for some items in the minibars we never got - we explained it to reception desk but no result.
The only drawback is the catering facilities. You should allow the option since it is paid for to request these paid for dinners or breakfast to be delivered to the room. It is impossible to find seating especially for dinners and very often tables are reserved and remain empty until the client shows up. This is not proper conduct especially by the staff waiting on the guests. These facilities should be based on first come first serve- No advance reservations!!! See the above. I guess a client should at least have the option not to pay for hALF boerd and eat as he wishes. I paid for half board and paid for every meal I had because so far it has been annoying to try to find seating at your dining facilities
A good amount of the staff spoke English, which is very helpful, there are also inexpensive and fun things to do right outside the hotel. For example a 7 hour boat trip around Bodrum, meal included, for 20 dollars. If you're planning on staying in the hotel for only a few nights like I did, you won't be able to get your monies worth, in my opinion, if you're staying for a week or so, and can afford it, well worth it.
Nothing Awful service. This is not a 5 star hotel, it is 3 star with max 2 star service.
Las Instalaciones Cobraron 6 euros más por cambio de divisas
La ubicación al borde del mar y la agradable comida. La recepción inadecuada ya que se me obligó a pagar de inmediato a pesar que e3n la reserva decía que si el hotel cobraba antes debía estar claramente estipulado y no fué así.El personal re recepció me dió un trato poco amable y desconfiado hacia mi persona.
el personal del restaurante italiano muy amable y servicial el laberinto para llegar a las habitaciones
Un hotel bonito pero necesita urgentemente remodelacion. La comid es buena aunque el menu es el mismo en el desayuno almuerzo y cena. No tuve la oportunidad de probar los restaurantes de la cena pero parece que la comida alli es mejor. Las habitaciones les urge remodelacion
El confort de la habitacion,y la calidad de su restauracion. Habitacion,por sus vistas,esperaba una con vistas al mar, ya que dieron con vistas a las obras de construccion,incluido el ruido que conlleva.
todo en general, instalaciones y unas vistas impresionantes tanto de la habitacion como de la piscina el desayuno podria estar mejor. no hay demasiada variedad
quiet, friendly environment and personnel
Good pool/beach. Entertainment good at night. well located in heart of Gumbet. Friendly pool staff Room was terrible - nothing like net picture. Front office staff very unhelpful - in fact I witnessed an almost brawl between customers and Mgr. Way over priced for the standard of accomodation
Location was excellent
specially I liked the nice gardens, the rooms, the swimming pools, the nearness to the beach and the variety of the menu in the buffe I did not like anything the environment of the night because the music of the bars is listened from all the rooms (we had to change room to be able to sleep, but in the second room we could not sleep either). It is difficult to rest during the night in the hotel.I think that is a hotel to have fun and not to rest.
Cheap, close to the beach, large rooms, friendly staff, nice pool dirty rooms, poor location, loud
Clean, confortable and spacious room. Nice breakfast and dinner. We were allocated to a very loud room at first but agreed to swap room with one in a quiet location facing the gardens. Very happy with the room. The hotel didn't seem to be very busy due to the low sezon.
La situación del hotel es magnífica, las vistas desde la zona de terraza y restaurante La habitación que nos dieron estaba vieja, no la han renovado desde su inauguración
Todo. las ınstalacıones, las vıstas, la habıtacıon.el servıcıo. Quızas algo mas de pastelerıa en el desayuno