The room was confortable and provided with a desk, a sofa, a wardrobe, a microwave oven, a television, a few cupboards and shelves, besides the bed. The furniture was new. The breakfast wasn´t goog enough for the price and the degree of the hotel.
The room was spacious and confortable, the location was central, close to transport and Shopping Mall. The hotel is under staffed, We reserved a triple room, but when we arrived, around 3pm, there were no bed for my daughter. At 10 pm after many complains by phone, I went to the reception. There I found the only receptionist surrounded by unsatisfied guests. She look like a malabarist handlling the requests, complains and phone calls.
The restaurant was very good and the staff is friendly and helpful. It was a quick trip from the airport It was sold to us as a five star hotel, and it definitely is not that. They advertised their spa and massage services, but they really were not set up for it. The table did not have a face cradle, and the spa was closed so we had to set up elsewhere. The room was dated and had a musty smell.
Me ha gustado el ambiente de limpieza y lo apropiado para una estadía de pocos días para asistir a eventos de negocios o académicos. Creo que la atención en recepción es lenta pues hay mucha afluencia de público y muy pocas personas calificadas para brindar atención expedita en el mesón.
I highly recommend this hotel to the sophistaced traveller. The hotel is quite modern, very clean, the room is large, approximately 18 x 13, the bathroom is granite, the employees are very courteous and very knowledgeable. I will definitely stay there again on my next trip to Brasilia. The hotel reminds me of New York.
Proporciona internet en la habitación sin costo adicional. Pedí una habitación con vista al lago y me la dieron. El diseño del hotel es muy bueno, te transporta a los 70s, el desayuno buffet es excelente. asi como el restaurante donde lo sirven. Queda un tanto alejado de la zona monumental, pero no fue problema para mí porque llegué en auto alquilado. El personal solucionó todos mis problemas con prontitud (al llegar me facilitaron un sitio donde trabajar con mi laptop mientras esperaba la hora de checkin, imprimieron mi ticket aereo, etc). Llegue a las 10:30AM, y me dijeron que tenia que pagar un adicional porque el checkin es a las 12:00. El personal no habla inglés.
The staff was extremely helpful. Although most of them did not speak English, there was always at least one person who did and was knowledgeable. The airport bus had a stop just round the corner and the staff escorted me there when I was leaving. The room had a refrigerator. It would have been convenient to have a microwave.
Good service, comfort and good for business. NO
Location and facilities. Good swimining pool, quiet surrounding area, facing lake - near Palácio da Alvorada, residence of Brazil's president. Good breakfast. For some reason, I was not able to ask for drinks and foods at swimming pool and charge them to my room account - room number was blocked for that. This was fixed on 2nd day.
The room and view was perfect, also the location is on the middle of brasilia. bigger pool..
nice rooms, nice view, shopping facilities around the hotel, well located for a city trip The staff doesn´t speek english;
Due to a promotion, this hotel was very affordable. Just in the right location, where we could start exploring the city of Brasilia. Also, since the upper level of the tv tower was closed, it was a perfect location to watch the sunset from the balcony from a upper level room and from the rooftop. The long check in time. Too bad they did not even have a simple map of the city for a brief orientation.
Located near a shopping center, what in Brasilia is a crucial if you want to buy sth or even have sth to eat outside hotel ;) No.
The comfort and cleanliness
Helpful staff andcomfortable room Very high cost to use the internet
Sometimes there is a little bit of confusion about the question whether the booking is already payed or not, espec. when you already entered your credit card information during internet booking. Obviously, most of those are only entered as guranteed, so don't be confused if you are charged at the hotel. Check your booking/reservation printout - most often you are not charged twice.
Very excellent hotel
la habitación. la ubicación. El desayuno es razonable, aunque es un buffet limitado, tiene pocas opciones de pasteleria y dulces y mermeladas solo una opción. El menú del restaurant podría tener más opciones. Al igual que el frigobar
las habitaciones son comodas y modernas deberia tener wifi gratis por lo menos en las areas comunes
Muy buen servicio en general, sobre todo la atención en la recepción
La comodidad de sus habitaciones, así como el amoblamiento. La cercanía a lugares comerciales y restaurantes. Incrementar el costo de las habitaciones por la utilización del servicio de internet. Considero que la categoría del hotel debería incluir este servicio sin cargo.
sus instalaciones modernas y la comodidad por el precio deberia tener internet gratis en las habitaciones