It was very cozy Staff was very helpful
nothing Room was dirty, location was terrible, staff was rude except for the young lady in the morning she was okay.
location see above comments
Had to swap rooms 3 times. The rooms were smelly and the non smoking rooms smelled of smoke. It was very noisy
Close to BUR, transport starts at 5:30 AM--but I was bumped to 5:45 despite confirmation, apparently because another traveler had a 5:30 slot. The transportation service is contracted out. The van was there at 5:40. Light traffic for the few miles. Courtesy was everywhere. . Middle of nowhere. Only meal source is a Jack in the Box across a major intersection. Staff told me "restaurants" etc about a mile away at a mall. I walked (car or Uber necessary) about 2/3rd miles and found a local but very good Mexican 50s-60s decor overhead fluorescent bar restaurant specializing in seafood. The selection was great (half dozen fresh oysters on the half shell $16/dozen), hot/cold seafood soups + just fine homemade fare. "Costa Azul."
Even in absence of the reservation, the staff was very helpful and frindly.
The rooms were very comfortable and the modern, updated look was fabulous. Looking at the hotel's exterior it is not obvious how updated the rooms are. Loved the spacious two queen beds. Nice choice of bed covers.
It was quiet and I felt I could just be myself and not feel hassled in nay way Parking was a little tight
This was a great inn. Very clean and the room was fantastic! I lived in the area for 8 years and when my friends caame in they all said the same thing: "Wow, this is nice, I never would have guessed!" Nothing, everything about it was more than I expected for the money I paid.
Rooms are very clean and surprisingly nice. The outside of the hotel is not impressive but the rooms are great. The hotel did not have a double room reserved for us, even though we specifically stated that when booking. We were forced to stay in a smoking room, as it was the only double left, and hotel staff blamed us for the mistake, even though we had the paperwork proving we signed up for a double room. The rates were ridiculously expensive - not worth the price.
Quiet, private room, great new interior. Big comfy bed. Fridge was abit noisy, and breakfast a little dull, but not big things to worry about.
Free juice/coffee and generic continental breakfast the sheets and pillows smelled like they sprayed a cleaning spray on them and left them wet. mildew-ish
Shower had instant hot water and there is Free Parking. Breakfast is available but it's pretty low-key: cereal, some juice, milk, or coffee. The location is the best part, this place was close to everything we needed - which was a visit to a couple local animation studios and a conference at the nearby Burbank Marriott by the airport. It definitely has that old motel feeling, it's not bad but it's not great - we paid $104 excluding taxes and it definitely felt more like a $65-75 sort of place - but that could have been because it was a popular weekend and the rates were hiked. The towels are a little over bleached and the pillows were a little too over stuffed for my taste - but the bed was comfy.
Room was great, no problems. Bed very comfortable. Everything I needed was there. Good wireless. Nearby restaurants were great. Wireless went down occationally. Front desk staff inconsistant. Outside a bit depressing.
Paying for parking
Check in was fast and easy, afternoon reception was nice: glass of wine and a snack. Free breakfast was great, so easy to go downstairs and get a bite to eat, I'm let station, bacon, eggs, fruit, cereal.. very complete breakfast with lots of seating. The room was also very clean, we had a view of the lobby but it was fine. The beds were super comfy and bathroom was large and clean. Location was easy to find and right off the freeway exit and 10 min from universal studios. The parking was $14 a day which is a little steep in my opinion. The power went out for about 10 min, but the elevators were out of service for 2 hours until one elevator was back in service, which made it difficult to take the luggage down. Other than that great hotel.
great room, space, and vibe Man in front questioned if I parked inside or not even after I told him I'm moving my car. I parked outside instead. I was also charged inappropriately for the parking
Absolutely nothing. I couldn't wait to get outta that hotel. Everything. The staff-rude, non-friendly. Poor customer service skills, Experienced BED BUGS in the rooms, Rooms were not cleaned, Food on the floor-scattered- from previous customer, Toilets had urine & pubic hair all over, sink had toothpaste markings from others, Stains & Water damage on the walls--felt like a motel 6!! Not Embassey Suites at $200+/night!! Then having to fight for what's right to please the customer after horrible vacation experience. Ruined everything. Will never stay here again.
Location, staff, everything the hotel had to offer! One morning the power went out and we had to go down 12 flights of stairs to get breakfast, then back up 12 flights and back down again to start our day.
Large, inviting hotel with friendly staff and amenities to make this a comfortable place to stay for several nights. Filling, excellent breakfast. In-room wifi and manager's cocktail hour. Loads of parking under the hotel--with plenty of space! The two rooms feel separate---two TVs. This would work well for families I imagine. This will be the hotel I use when I return to Glendale.
Great staff Double queen beds seemed a little small and mattresses were not very comfortable.
We liked pretty much everything. There's a pool, fitness center, & gift shop. There's also a fully functioning restaurant (The Daily Grill) that is open early & closes late. Great place to have people in the area meet us for food or drinks. Very comfortable rooms with everything you need included. It was nice to have a parking lot in the hotel, but if you opted not to go with Valet, it was a little bit of a walk to get to the lobby with suitcases & such. Adding to that, the parking lot is shared with airport travelers, so there were times at night where we were concerned we wouldn't find any spaces, even though we were hotel guests. But, it still worked out, there were a couple of hidden spots. My biggest complaint is that the air-conditioning unit in our room was very loud & would wake us up throughout the night whenever it clicked on. On a minor note, the business area in the room with the extra outlets had blown a fuse & no power was coming out of it. We let the front desk know. Over-all, these are small complaints (other than the AC).
Great value for the price. Only thing that I can point out was check in. We had to wait for a room to get cleaned even though we were checking in 2 hrs past regular check in. Also no hot tub. :( staff was top notch. I have never had towels delivered so fast. I swear they were to us before I hung up, haha
The pool area at night was beautiful The only thing I would mention is that the additional parking fee was not clear when I booked, I ve found out of this at the hotel
I loved the bed but that's about it. When I first checked in I was carrying my baby and luggage and had my son follow. Got all the way to my room and my key didn't work so i had to drag it all back down and carry it all back up a second time. The shower clogged up. The tv was in & out and some channels didn't have any volume?! No fridge, no microwave, no table for us to eat on.... (There was a desk my son ate on but me & my husband had to eat standing up or on the bed) Parking is $21 a night for guest. You have to pay for wifi & breakfast.
Room was very clean and staff was very polite.
I did like that the front desk accommodated us despite the miscommunication about check in. They gave us free overnight parking as well. I did not like that guest parking was so expensive. Even just for a few hours would be pricey just for a quick visit.
Staff was very friendly and helpful. No breakfast for guests unless you pay at the restaurant or order room service.
The Hotel was clean and staff was super friendly but the parking wasn't free, $21 dollare a day. Yikes! No free parking.
My only suggestion is that the room service could be a bit nicer for the price... plasticware?
Had frig and mirowave in the room . Our room had a connecting door in it. The one night someone in the other room went to sleep with his tv volume up. beginning of the night we were able to sleep but as it got to early morning it became a problem. However when we tried to fix problem they quickly helped solve the issue.
The rooms were amazing, and the view was very beautiful! The workers were very polite and very outgoing
Staff was amazing (though having a newborn with us helped). Young pregnant woman at front desk (didn't catch her name) was exceptionally accomodating. First night was broken by several members of a wedding party banging on our door and being loud in general.
Ita the nicest holiday inn i hqve ever seen and the girl at the front desk told me it was the biggest too. Also PARKING IS FREE. . . A rarity in LA It was all good
I enjoyed the entertainment Friday and Saturday night. Kareoke and the house band were awesome The pool area could use some upgrades and a jacuzzi
The rooms were very nice and comfy. Nice size bathroom. The non-smoking rooms wreaked of disgusting stale cigarettes. As a non-smoker, it made me gag!!
Tiene habitaciones sumamente confortables.con exelente vista,muy buena pileta,con horario cómodo,lo que permite disfrutarla. la atención de todo el personal es muy buena ycálida.la comida de su restaurante muy buena y buen precio
Instalaciones,servicio y ubicacion excelentes Restaurante muy caro y mucho ruido en asillos al cerrar las puertas . el personal del aseo hace mucho ruido en pasillos
Habitación enorme con cama super cómoda y muy grande. Está justo al lado de Universal Studios.
La atención del personal, el desayuno, la ubicación y el servicio de transporte al parque Los Tips solocitados por el personal de transporte taxi aeropuerto de $10 US adicionales a la tarifa del hotel.
La cercanía a los estudios Universal No nos limpiaron las habitaciones y cuando nos quejamos, nos mandaron a la habitación a esperar una llamada por parte del personal de limpieza para que nos dieran las explicaciones oportunas. Al final se presentaron 45 minutos más tarde, en plena noche.
la ubicación falta modernidad
El mejor lugar para alojarse cuando iba a los Estudios Universal, y voy mucho. Hay un servicio de transporte gratuito que te lleva a la entrada de la ciudad a pie o se puede llegar a pie en menos de 10 minutos a través del puente peatonal.
El personal era genial, la ubicación de otros lugares de interés. El aparcamiento es un poco caro teniendo en cuenta que pagamos 200 dólares la noche, debería recibir un descuento. Los ascensores estaban fuera de servicio. El desayuno era muy caro para una estancia de una semana. No pude encontrar un salón para servicio.
Even thought the point of an extended stay is to have a place with a kitchen and a way to cook the room had no pots, pans, or dishes starting out and I had to request them. It then took the staff hours to get me the things that I had requested. It was always noisy and difficult to get sleep. I would never recommend staying here.
Nice staff upon check in. Good location and a decent place to stay compared to prices of other hotels in the area. Coffee was good. Ample parking. Quiet. The bedspread was smelly. The continental breakfast was terrible.
Clean, spacious room. Has a kitchen to cook and a fridge. Very clean and accommodating stay. The staff was very friendly and welcoming.
Everything was great, especially the staff. The room was clean and comfortable, just the right size for a business traveler. You need to ask for plates, glasses etc... when you check in, even hangers. Someone opened my ground floor window during the day which could have allowed outside access to my room.
Great location with adequate parking. The staff was efficient and friendly at check in and check out. The room was spartan and low quality. Mattress was old, sagging and uncomfortable. Bedding was worn and low quality, with a very thin, pilled blanket.
El aislamiento acústico no era nada bueno. Podíamos oír todas las conversaciones de la gente caminando por nuestra habitación. Tanto la cama de matrimonio hacen demasiado ruido y la cortina tiene agujeros múltiples.
Estaba sucia y olía raro.
it was cheap, had parking, close to my business meetings. 1. They did not have me listed as having a reservation. 2. From February 1 to Feb 3 I stayed in room 323 at the N Hollywood Comfort Inn. All was well but for one huge issue - the toilet seat looked disgusting. There was a brown ring around the inside of the seat itself. Upon closer inspection it was a ring of rust or the paint was scraped off - but frankly, it was very unappealing and made sitting extremely uncomfortable and disquieting. Considering a toilet seat can be bought for under $30 and is very easy to install I was shocked to see this in the room. Such an easy fix for such an obvious problem. Most discouraging...will I stay @ Comfort Inn again - I doubt it
Nothing Horrible neighborhood, there were prostitutes or what looked to be prositutes walking the streets all hours of the day. I had my 9 month old daughter and 7 year old son and i had to run out and buy sheets for our beds because my son found a condom in the bed. Overall this was the worst experience ive ever had in a hotel. I believe a Motel 6 would have been 10 times better.
Neighbourhood is run down, few restaurant options
Having a variety breakfast, choice of hot or cold and a change every other day. The help in breakfast room always pleasant and kept everything filled, and cleaned up after the messy people. Didn't like having to pay $5. for a refrigerator in room, they were remodeling practically the whole floor and the cabinets where the micro and refrig went were empty so when we ask for the refrig were told it would be $5. so yes it was worth it for the days we were there although it was not very cold. Parking was an issue if you had to leave your keys with desk, when you are responsible for a rental having someone else have keys is a worry, and most aggravating is keys that become demagnetized and your room the farthest from desk and your tired and have to go back down for it to be fixed it happened twice
Close to where I had to go for some meetings. Breakfast wasn't fancy, but ok and the hours were good. Good, secure parking facilities. Hardly any good eating places in the area. Still using old tv models! Room wasn't ready when we arrived at the door of the room.
We enjoyed the ease of the location to and from universal studios hollywood and traffic was not bad Late night staff seemed busy he was not very cheerful
This hotel was great for us. We got a large room with king bed and fold out queen. It was very clean and the location was great for us, we really appreciated how secure the hotel was. The breakfast in the morning was nice and it was walking distance to many fast food options and a grocery store right across the street. The only problem we had was with the shower, it was very clean and nicely redone, but the water pressure was horrible and I don't think the shower head was hooked up correctly. Other than that it was great.
The pool is located poorly with almost no sunlight. The location is far from any decent walking or eating areas, thus requiring a car.
New carpet, very clean room. Breakfast was great! Plenty of choices. Overall I would definitely recommend. Sink was backed up but was taken care of when we reported it.
The hotel was nice.
The breakfast was good and the breakfast area was nice. Room was comfortable. The parking was scarce. We got to the hotel early but was afraid to leave because we were told we'd have to park behind another car and leave the keys so it could be moved it necessary. The area of town seemed a bit run down and not safe to walk in.
The location was very convenient for our needs -- we were visiting family and stayed there for several days. The room was large and comfortable with a sitting area.
The proximity to Universal studios was great. The porter/valet, front desk and concierge were all very friendly.
They charge extra just to use wifi, which is typically a standard accommodation everywhere. The place is run down.
Arrived with family and Young Children. At midnight had a fire alarm that told us to exit the building via Staircase. We did. carrying 2 children and 20 flights of stairs later. We were told, It was the steam from the kitchen that caused it, go back to the room. 1 am, this gets repeated again. We get told someone was smoking, go back to the room. This happens again. We just go to the staircase with no energy to walk down 20 flights of stairs. We call 45 min. later to find out (false alarm). So next morning - the staff gets approached and we get told oh there was a party on the 21st floor that was using a fog machine. I asked why not have a PA system in the stairs so you can notify the people to not panic or there's a fire on the 2nd floor or anything. They said oh I know.. WTF.. I know. I just left with family never to return to that one again.
I did like that my room was ready on time and that it had a view. When I arrived there was a leak in the restroom that they did not fix... I has the same issue with the water leaking from the toilet when I woke up the next morning. Also the morning I checked out the TV did not work and I had to call room service to fix it and reprogram it. The price was not up to par with the type of room I was given.
5 minutes walking to Universal Studios! Staff was super friendly and the room service was fanastic. Nothing!!!!
I loved the location; close to Universal but also a short drive from Hollywood and Warner Brothers. Walking distance to small restaurants and gas stations. The bed was the most comfortable hotel bed I've ever slept in! And the view from the 20th floor was incredible. The room needs some updating. Dings and marks were visible on the walls and the bathroom showed definite signs of wear.
Close to visit Universal Studios and not far from airport.
The public area is very nice Check in was very delayed. No iron in room. No wifi and public computers didn't work properly
Location, location and location - that's the only thing positive about this hotel. Otherwise, it is no better than a poor hotel with bad everything - Rooms are aged (badly need remodeling) - Rooms are not kept up and clean (there was mildew buildup around the sink and it was blocked for us) - Service is poor (45 min to get shower cap)
I like the assistance the hotel provided in helping us plan our trip and visit sights around the area. Our room had a used cot in it when we arrived, but they handled it quickly and moved us to a new room.
Location as it is closed to the Universal studio No water being provided
Vary close to park and city walk. Vary clean and friendly service.
Personal y ubicacion
Proximidad al centro de los Angeles. desyuno completito Se necesitaria renovar algunas zonas del hotel o los baños
su situacion el parking insuficiente
Muy buenas habitaciones. El desayuno hay que tomarlo de pie o bien llevarlo a la habitación. El hotel está muy bien ubicado, pero sin embargo no se encuentra en la plaza redonda que aparece en la fotografía de su página web sino justo detrás a su derecha, en una calle que no es tan bonita como lo que te esperas.
La habitación era muy amplia con un pequeño comedor que venía muy bien a la hora del desayuno ya que no habia sitio en el hotel para desayunar. los desayunos eran muy completos. Hay un tramo de escaleras que no puede salvarse al entrar y hay que cargar con las maletas. El wifi no funcionaba y tenían un ordenador con internet en el vestíbulo a compartir entre todos los clientes. El desayuno se servía en un pasillo del hotel junto a nuestra habitación, esto la hacía muy ruidosa.
La ubicación con respecto a Hollywood, en el mismo centro, y las habitaciones, muy amplias y con camas comfortables. El desayuno es bastante cutre...
Proximidad a Hollywood no
Ubicación y personal hotel Creo que es un poco caro..pero por la situación merece la pena.No hay acceso para minusválidos o, como en nuestro caso, para muletas (muchas escaleras)
Muy cerca de la zona del Hollywood Bulevar, habitaciones amplias, limpias y personal muy amable.
El personal del hotel es muy amable, buena situacion.Cuenta con garaje y wifi en la habitacion todo incluido en el precio El desayuno es poco variado y de pie en la recepcion
Fantástica ubicación, lejos de la parte más concurrida de la ciudad, en una agradable zona residencial. LUGARES para comer, comprar y explorar L. A.cerca. EL personal amable y atento equipo de limpieza. Fácil de llegar. Ruidoso servicio de la basura justo debajo de la ventana de la habitación
La habitación es mejor de lo que el hotel aparenta en su exterior. El aparato de aire acondicionado hace mucho ruido. Un día que quise quedarme hasta tarde en el cuarto, la habitación no fue arregalda
La habitación era muy amplia y cómoda. Más de lo que esperaba. La limpieza correcta. La ubicación no es de lo mejor, pero si caminas 5 cuadras cambia todo el panorama. Pegado a la 101.
La ubicación es excelente, a cinco minutos andando de Hollywood Boulevard. Las habitaciones amplias y limpias.
Nos gustó mucho el restaurante en el hotel, muy agradable no tener que buscar un restaurante para comer. Comida estupenda.
Habitación y la cama eran muy cómodas La ducha es grande pero la cortina es muy pequeño, así que es frío cuando utilizando la ducha y el suelo fuera hace que todo esté mojado
Chech-in y check out rapidos. Parqueadero e internet gratis. Cerca de los sitios turisticos de holywood no
No esperes que las habitaciones sean tan amplias como lo era. La habitación era estupenda, el personal era muy servicial y la ubicación del boulevard fue inmejorable. Además, se encuentra al lado de la mejor tienda de donuts Kettle Glazed Doughnuts.
Me alojé una noche, tuvimos que buscar en la zona y necesitábamos un sitio donde alojarnos cerca de nuestro evento. Todo fue sin problemas,: reserva, confirmación, el check-in y check-out. Es un bonito lugar para alojarse en Hollywood, muy histórico-retro.
La Ubicación , el trato recibido ; el hotel en general
Excelente el restaurant 101!!!!